412 communications jobs found

Job Description Director, Internal Enterprise Communications About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: The Director, Enterprise Internal Communications is a strategic leadership role responsible for shaping and executing the company’s internal communications strategy across a global, fast-paced...

Help ensure Hastings’ marketing and agency communications are clear, consistent, and driving real business results. About the Role: The Advertising & Communications Coordinator supports digital marketing efforts, agency communications, and broader Advertising & Communications initiatives across Hastings. This role plays a key part in maintaining accurate data, executing clear agency communications, supporting ROI analysis, and managing promotional items that support business goals. It is well-suited for a detail-oriented marketing professional who enjoys coordination, analysis, and cross-functional collaboration. Location & Schedule: This position will work in a hybrid format at our Hastings, MI corporate headquarters.  This role will generally work within our standard office hours of Monday - Friday, 8:00 AM - 4:30 PM, however work may occur at times outside of these hours. What You’ll Do: Support agency management communications by maintaining...

Job Description Senior Manager, Corporate Communications About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: The Senior Manager, Corporate Communications plays a critical role in supporting Acrisure’s enterprise-wide external communications strategy. Reporting to the Sr. Director, Corporate Communications,...

Customer Service Rep I Full-time Shift: 8:00 am to 5:00 pm Lansing, MI Assessment required-  Customer Service Rep   Blue Cross Blue Shield of Michigan is looking for outgoing, energetic, phone friendly individuals to work in a fast-pace call center environment. Our Customer Service Rep analyzes, evaluates, resolves and primarily responds to low complexity level membership issues under various product lines. Primarily conducts low complexity internal and external research to determine and request the data needed to handle inquiries regarding membership.  Analyze and service various product lines in the area (i.e., Facility, Professional). Provide responses by telephone, check-off letters, and/or automated letters. Follow department/corporate reporting requirements (i.e., PCRS, ICS, Special Surveys and Manual counts).  Organize work to meet National/Corporate/Department Production and Quality Standards.  Reroute misdirected inquiries.  Primarily evaluates membership...

Customer Service Rep I Full-time Shift: 8:00 am to 5:00 pm (Shift bidding process based on seniority) Grand Rapids, MI Assessment required-  Customer Service Rep   Blue Cross Blue Shield of Michigan is looking for outgoing, energetic, phone friendly individuals to work in a fast-pace call center environment. Our Customer Service Reps analyzes, evaluates, resolves and primarily responds to low complexity level membership issues under various product lines. Primarily conducts low complexity internal and external research to determine and request the data needed to handle inquiries regarding membership.  Analyze and service various product lines in the area (i.e., Facility, Professional). Provide responses by telephone, check-off letters, and/or automated letters. Follow department/corporate reporting requirements (i.e., PCRS, ICS, Special Surveys and Manual counts).  Organize work to meet National/Corporate/Department Production and Quality Standards.  Reroute misdirected...

Description Summary: The Network Engineer 2's primary duties include initial implementation of technical designs. Primary duties include overseeing daily data center operations, leading teams of SmartHands technicians while ensuring consistent execution of standards, procedures, and best practices. The role includes supervising facility operations such as power, cooling, cabling, and Colo assigned SmartHands services. Ensures rapid incident response, drives up time and SLA compliance, and leads change control, root cause analysis, and long-term corrective actions. Handle capacity planning by forecasting space, power, cooling, storage/network infrastructure.  Collaborating with facilities and engineering to support expansions or infrastructure upgrades. Acting as a senior customer liaison, manage escalations, project work, and communication. Additionally, oversee physical security, compliance with audit frameworks,...

The Customer Service Representative is responsible for providing outstanding customer support by ensuring quick and precise communication, making required plan adjustments, and collaborating with other team members and departments to resolve customer, store representative, and fulfillment team inquiries and issues. Key duties include answering phone calls, delivering customer service, and promoting products and services.  Minimum Qualifications: High School Diploma or equivalent required 2 plus years customer service experience required Experience in a call center environment preferred Bi-Lingual in Spanish a plus Primary Job Functions: Interacts through telephone communication to provide needed support, quickly identifying customer’s needs while showing empathy for the customer’s situation. Communicates clearly, through email and direct conversations with the customer, and conveys needed information in a way the customer can understand Resolves issues...

Position Title Card Services Analyst   Location Jackson, MI 49201   Job Summary This position is responsible for monitoring and maintaining card agreements through exception reports, cases and individual requests from customer facing internal departments. Additional job responsibilities include, various reconciliation of card related transactions are also important roles for which this position will be responsible. Rules and regulations for card dispute processing must be administered in all aspects of responsibilities.   Job Responsibilities: Card Maintenance Queue- — Process all debit/ atm orders for consumers and businesses. Completing cases such as expedited debit card requests and travel exceptions as requested by the customer. Service Level Agreement Review — Responsible for monitoring and working the case queues to ensure 100% of Service Level Agreements (SLAs) are met Card Maintenance Reports- Process exceptions reports, such as lE56,...

Customer Service Rep I Full-time Shift: 8:00 am to 8:00 pm  (Shift bidding process based on seniority) Detroit, MI Assessment required -  Customer Service Rep   Blue Cross Blue Shield of Michigan is looking for outgoing, energetic, phone friendly individuals to work in a fast-pace call center environment. Our Customer Service Reps analyzes, evaluates, resolves and primarily responds to low complexity level membership issues under various product lines. Primarily conducts low complexity internal and external research to determine and request the data needed to handle inquiries regarding membership.  Analyze and service various product lines in the area (i.e., Facility, Professional). Provide responses by telephone, check-off letters, and/or automated letters. Follow department/corporate reporting requirements (i.e., PCRS, ICS, Special Surveys and Manual counts).  Organize work to meet National/Corporate/Department Production and Quality Standards.  Reroute misdirected...

Customer Service Rep I Full-time Shift: 8:00 am to 8:00 pm  (Shift bidding process based on seniority) Grand Rapids, MI Assessment required -  Customer Service Rep   Blue Cross Blue Shield of Michigan is looking for outgoing, energetic, phone friendly individuals to work in a fast-pace call center environment. Our Customer Service Reps analyzes, evaluates, resolves and primarily responds to low complexity level membership issues under various product lines. Primarily conducts low complexity internal and external research to determine and request the data needed to handle inquiries regarding membership.  Analyze and service various product lines in the area (i.e., Facility, Professional). Provide responses by telephone, check-off letters, and/or automated letters. Follow department/corporate reporting requirements (i.e., PCRS, ICS, Special Surveys and Manual counts).  Organize work to meet National/Corporate/Department Production and Quality Standards.  Reroute misdirected...

Description Still in school but ready to launch your career? Be among the first to join our inaugural class of the Early Career Foundations Program! This unique experience is designed to give you hands-on exposure to the financial services industry while allowing you to provide invaluable feedback that will help shape the future of this program. Who should apply?   This program is ideal for ambitious sophomore undergraduates majoring in Human Resources or related fields, students studying Finance with an interest in Compensation, or anyone curious about other HR areas such as Talent Acquisition, Learning & Development, and more. If you are also curious about the financial services industry and eager to gain practical experience that goes beyond building a résumé, this role is for you! You’ll develop skills, expand your professional network, and open doors to future opportunities, both...

The Executive Assistant will provide high-level administrative and operational support to the Senior Vice President, General Auditor, and Chief Compliance Officer. This position plays a key role in ensuring the efficient management of day-to-day activities within the Audit and Compliance functions. The individual will handle a variety of administrative tasks, manage complex calendars, prepare professional communications and documentation, and coordinate department operations.   This role will also assist with supporting meeting logistics, materials preparation, and follow-up actions associated with Audit Committee of the Board of Directors. The ideal candidate is highly organized, detail-oriented, and capable of handling confidential information with discretion and professionalism.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Provide executive-level administrative support including calendar management, travel...

Shift – Sunday - Thursday: 3:00pm-11:30pm Site/Location: Detroit, MI       Under general supervision, operates and controls all computing equipment relative to infrastructure and application processing. Operates computers and peripheral equipment as required. Controls application processing across all platforms adhering to production schedules. Completes batch job and infrastructure setup requirements. Updates processing logs and audit trails and keeps records of utilization. Develops and reviews Knowledge Management documentation for accuracy, may participate in training peers on all operational functions with the direction of supervision. Must be available to work any shift and schedule. Analysis of production control procedures to ensure compliance of timely batch processing.  Reruns and restarts production to ensure timely service levels and operating levels of agreement are met. Communicates the status of software, hardware and application processing and...

Job Description Manager, Strategy & Operations, Corporate Affairs About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: The Manager, Strategy & Operations, Corporate Affairs plays a critical role in supporting the operational effectiveness, planning, and execution of initiatives across the global...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Personal Lines Account Manager to join our team. This position will report to our agency located in Standish, MI. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities: Receive and process telephone service requests, including but not limited to, policy endorsements, cancellations, billing and identification card issuance Thoroughly and accurately document agency management system Maintain thorough knowledge of company procedures Process all in-coming and out-going mail Review insurance company communications daily Review account renewals and endorsements for accuracy...

Who We Are At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. HUB is a leading global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions What We Offer You At HUB International we want you to...

MarshBerry, a subsidiary of Lincoln International, is growing! We are seeking a Human Resources Intern to join our team. We have a people-first, fast-paced, collaborative culture with plenty of opportunity for growth. MarshBerry has been successful in achieving growth objectives because of the trust our clients place in our talented team of professionals, and all MarshBerry colleagues play a critical role in directly or indirectly cultivating those trusted relationships. MarshBerry provides an environment where employees can learn, improve, and realize their career goals. We offer competitive benefits, new challenges, and learning experiences.   Job Details Position Summary: MarshBerry is seeking a Human Resources Intern in our Beachwood, OH, or Grand Rapids, MI office. The Human Resources Intern will support HR and Total Rewards initiatives, including but not limited to onboarding, benefits administration, HRIS, HR Desk management (ticketing system), employee...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. About the role: The Benefits Advisory Analyst serves as a valuable team member who is comfortable both taking direction and working independently to develop and maintain excellent materials used to support client project work assigned by project managers and process documentation assigned by the Analyst Team Manager. The Benefits Advisory Analyst works collaboratively as a member of our client project teams to create client project materials and document project and process deliverables. Essential Duties and Functions (include the following; however, other duties may be assigned) Responsibilities: • Works collaboratively as part of a project team(s); Creates and updates project management materials under the direction of assigned project manager(s). • Responds to the needs of the team and client preferences to meet all delivery...

Shift – 7:00am-3:30pm M-F Site/Location: Detroit, MI     This position is responsible for the safe, reliable, and efficient installation, operation and maintenance of data/voice premise distribution systems and electrical distribution systems, and a variety of facility systems and components critical to servicing company internal and external customers. Respond to all site emergencies, implement industry and corporate standards into the workplace, and provide documentation for all data, voice and electrical systems. Perform an assortment of duties related to the design, installation, maintenance, troubleshooting and repair of building electrical systems, communication systems, and equipment. Perform duties in a manner that maximizes efficiency, employee and environmental safety, and continuity of services to facility occupants. Perform preventative maintenance and repairs to a wide variety of systems and components. Complete an assortment of tasks and projects using...

Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure’s promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best “A” (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus. We are recruiting for a Digital Marketing Specialist to join our team in Farmington Hills, MI .  This role is hybrid, three days in the office and two from home. POSITION SUMMARY: Develop and execute digital marketing initiatives that advance company strategy, strengthen brand presence, and enhance customer...