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complex claim director Massachusetts

46 complex claim director jobs found

Berkley
06/10/2026  
Loss Control Consultant
Company Details   Acadia Insurance is a regional property casualty insurer with offices throughout the Northeast.  As a member of W.R. Berkley Corporation (NYSE: WRB), one of the largest property casualty insurance holding companies in the United States, our financial strength and integrity are two of the main reasons why Independent Agents place business with us.  Acadia is rated A+ (Superior) by A.M. Best, with an A+ claim paying ability rating by Standard & Poor’s.    At Acadia, we value our employees, our customers and our communities.  Employees at Acadia are part of a progressive company where everyone can make a difference.  We promote an inclusive environment which encourages continuous learning and the chance to grow and develop.    Company URL:  https://www.acadiainsurance.com/ Responsibilities Loss Control Consultant Conducts surveys and services accounts by identifying and evaluating...
Berkley Marlborough, MA Full Time
Sun Life
06/08/2026  
Senior Data Scientist (Level I)
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: This role will provide advanced analytics expertise within the Business Analytics function that applies the power of data with machine learning to improve business outcomes across the Health and Risk Solutions business. This team is expected to work closely with the other teams across the organization,...
Sun Life Wellesley, MA Full Time
The Hanover Insurance Group
06/18/2026  
Assoc Consultant Casualty Claims - WC Fast Track
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Workers Comp Fast Track Claims department is seeking a Associate Casualty Claims Consultant. This is a hybrid Full-time/Non-exempt role.   POSITION OVERVIEW: The Assoc Consultant Casualty Claims is an entry-level role responsible for managing and processing less complex casualty claims. Under close supervision, the consultant learns the fundamentals of claims handling, documentation, and customer service. Key responsibilities include investigating claims, evaluating damages, determining coverage based on policy terms, and ensuring compliance with jurisdictional requirements and industry best practices. The role also involves accurate input and management of claim data, as well as...
The Hanover Insurance Group Worcester, MA
The Hanover Insurance Group
06/17/2026  
PIP - Consultant Casualty Claims
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking a Consultant Casualty Claims. This is full-time, exempt role with a hybrid work schedule (two days in the office) in one of our Hanover offices:       Howell, MI       Richmond, VA       Worcester, MA       Syracuse, NY       Chicago Il       Itasca, IL   POSITION OVERVIEW:  The Consultant Casualty Claims is responsible for managing a caseload of moderate complexity claims from start to finish.  This includes conducting thorough investigations, assessing liability, negotiating settlements within defined authority limits, and maintaining clear communication with claimants, third parties, and legal representatives. The role...
The Hanover Insurance Group Worcester, MA
Arch
06/17/2026  
Assistant Vice President, National Accounts Casualty
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Overview The Claims Division is seeking an AVP Claims Account Manager (CAM) to join the National Accounts Casualty (NAC) Team. In this role, the incumbent will actively manage and effectively oversee assigned NAC business accounts for workers’ compensation, auto, and general liability claims written on a guaranteed cost basis, high deductible, and self-insured retention basis handled by third party administrators. Position Responsibilities Provide technical expertise and oversight to staff with handling workers’ compensation, auto liability & general Liability claims which also include handling and supervision of outsourced claims. Leads directs and has full...
Arch Boston, MA Full Time
The Hanover Insurance Group
06/16/2026  
PIP - Consultant Casualty Claims
Our Claims team is currently seeking a Consultant Casualty Claims. This is full-time, exempt role with a hybrid work schedule (two days in the office) in one of our Hanover offices:       Howell, MI       Richmond, VA       Worcester, MA       Syracuse, NY       Chicago Il       Itasca, IL   POSITION OVERVIEW:  The Consultant Casualty Claims is responsible for managing a caseload of moderate complexity claims from start to finish.  This includes conducting thorough investigations, assessing liability, negotiating settlements within defined authority limits, and maintaining clear communication with claimants, third parties, and legal representatives. The role requires strong analytical skills, sound judgment, and adherence to company policies and regulatory standards throughout the claims process. IN THIS ROLE, YOU WILL:  Manage a caseload of moderately complex casualty claims from intake through resolution. Conduct thorough...
The Hanover Insurance Group Worcester, MA
Liberty Mutual
06/16/2026  
Assistant Director, Product Research ( Property & Speciality)
Description   The Property & Specialty UW Effectiveness team  is looking for a team member who will play an active role in helping to deliver underwriting solutions to enable profitable growth. As part of the Operational Excellence Team , this role will focus on defining and managing our "human in the loop" UW strategy across brands for our Specialty products through data supported analysis and project management. This role will drive benefit across the entire policy lifecycle by developing and deploying underwriting controls that ensure data accuracy and help us evaluate and mitigate complex risk within our portfolio.  This role requires stakeholder management and strong collaboration across Specialty, Distribution, Solution Delivery, Service, and Claims to effectively drive work forward. This role will have senior management visibility and will present findings to leadership. Join the team that is driving the development and deployment of underwriting...
Liberty Mutual Boston, MA Full Time
Sun Life
06/16/2026  
Operations Analyst
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Location: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work.  Our team members and leaders are expected to foster connection and teamwork by being present in the office at least 2 days per week. How you will contribute:   Ensuring...
Sun Life Wellesley, MA Full Time
AIG
06/16/2026  
Senior Underwriter, North America Fronting
Senior Underwriter - North America Fronting At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Underwriter, North America Fronting to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. This position is a Senior Underwriter for North America Fronting. Main focus will be the support and servicing of complex fronting accounts. The position will require an individual to...
AIG Boston, MA Full Time
Sedgwick
06/14/2026  
Sr. Claims Specialist | Professional Liability | Remote
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Sr. Claims Specialist | Professional Liability | Remote PRIMARY PURPOSE OF THE ROLE: To analyze complex errors and omissions, directors and officers claims; to provide resolution of highly complex nature and/or severe injury claims; to coordinate case management within Company standards, industry best practices and specific client service requirements; and to manage the total claim costs while providing high levels of customer service. A RE YOU AN IDEAL...
Sedgwick MA Full Time
Liberty Mutual
06/12/2026  
Senior Underwriting Officer, Risk Management
Description The Senior Underwriting (UW) Officer, Risk Management, will report to the Executive Underwriting Officer of Major Accounts Casualty. Major Accounts works with large and complex commercial risks to deliver Primary and Excess Casualty programs to these highly valued customers.  You will focus on our Majors Risk Management portfolio which services some of the largest companies in the U.S.  The Senior Underwriting Officer, Risk Management will work with the leadership team, deliver technical expertise and serve as point of contact for the frontline underwriting teams for all questions, key decisions, or referrals.   Responsibilities: Provides expert technical underwriting assistance and formal referral approval for multiple lines of business (auto, general liability, workers` compensation) in Majors Risk Management. Interacts independently with field underwriters and directly with UW managers on all mandatory referral cases and voluntary...
Liberty Mutual Boston, MA Full Time
Liberty Mutual
06/12/2026  
Software Engineer
Description Do you have the skills—and drive—to join a tech team that’s working to digitally transform a trillion-dollar industry? From test-driving the latest technologies to creating intuitive consumer apps, Liberty Mutual is constantly innovating and delivering industry-leading solutions that provide peace of mind for our customers worldwide. As a Software Engineer at Liberty Mutual, you’ll apply your talents in an agile environment that combines the creative energy of a start-up with the stability and benefits of a Fortune 100 company. **This is a hybrid role requiring two days in the office a week in one of the following locations: Boston, Portsmouth, Plano, Indianapolis, or Columbus** ** You must be authorized to work in the United States without employer sponsorship now or in the future. We will not sponsor employment visas. Candidates who will require future sponsorship, including candidates on CPT/OPT/STEMOPT who will require future...
Liberty Mutual Boston, MA Full Time
The Hanover Insurance Group
06/08/2026  
Auto PD - Adjuster Service Claims
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking an Auto PD Adjuster – Service Claims. This is a full-time, exempt role with a hybrid work schedule (two days in the office) at one of our Hanover offices:  Worcester, MA Richmond, VA Syracuse, NY  Itasca, IL Howell, MI  POSITION OVERVIEW: The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best practices, and jurisdictional requirements. The role involves direct communication with insureds and third...
The Hanover Insurance Group Worcester, MA
The Hanover Insurance Group
06/08/2026  
Auto PD - Adjuster Service Claims
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking an Auto PD Adjuster – Service Claims. This is a full-time, exempt role with a hybrid work schedule (two days in the office) at one of our Hanover offices:  Worcester, MA Richmond, VA Syracuse, NY  Itasca, IL Howell, MI  POSITION OVERVIEW: The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best practices, and jurisdictional requirements. The role involves direct communication with insureds and third...
The Hanover Insurance Group Worcester, MA
The Hanover Insurance Group
06/08/2026  
Auto PD - Adjuster Service Claims
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking an Auto PD Adjuster – Service Claims. This is a full-time, exempt role with a hybrid work schedule (two days in the office) at one of our Hanover offices:  Worcester, MA Richmond, VA Syracuse, NY  Itasca, IL Howell, MI  POSITION OVERVIEW: The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best practices, and jurisdictional requirements. The role involves direct communication with insureds and third...
The Hanover Insurance Group Worcester, MA
Insurify
06/08/2026  
Senior Manager, AI Search & Discovery (GEO/AEO)
Warning: Fraudulent Job Adverts Beware of fraudulent activities claiming to represent Insurify. We are not associated with any entities soliciting personal information or payment. The safety of our job seekers is a top priority, and we actively work to prevent such incidents. Insurify will never request sensitive information or payment during the hiring process. Be cautious of text-only interviews, interviews conducted through Microsoft Teams, or suspicious offer letters.  Why us?  Insurify is one of America’s fastest-growing MIT FinTech startups and has been recognized as one of Inc. 5,000’s fastest-growing private companies in America in 2025, 2024, 2023, 2022 and 2021, Forbes Fintech 50 List for 2023, 2022, and 2021, Forbes Next Billion Dollar Startups of 2022 global and Top 100 InsurTech company. We’re changing the way millions of people compare, buy and manage insurance with artificial intelligence, technology, and superior product design. Our company vision is to...
Insurify Cambridge, MA
Arbella Insurance
06/06/2026  
Director Personal Lines Product
Manages a team of highly analytic and experienced individual analysts. Manages complex, large-scale, and highly specialized projects that impact product development, pricing strategy, profitability and growth of the Personal Lines business. Provides strategic and tactical direction for products. Evaluates business processes, recommends efficiencies and improvements and implements changes. Manages complex data gathering, reporting and analysis. Oversee Product Management Team that provides competitor analysis, filings, testing and analytics. Expected to make meaningful contribution to the overall business results of the personal lines of business in given states Has primary product management responsibilities for Home, Dwelling Fire, Auto and Umbrella product lines in all geographies Rate setting, forms and competitive position – research, analyze and make recommendations for final rate picks and product coverage’s. Leads filings and negotiates with Department of Insurance to...
Arbella Insurance Quincy, MA Full Time
EIMC
06/02/2026  
Senior Property Adjuster (Commercial Property Claims) - Boston, MA
Job Description SUMMARY OF JOB PURPOSE :  The General Adjuster effectively determines and communicates the extent of loss or damage associated with relatively complex and/or extensive commercial property claims in a variety of business classes. The incumbent in this role is typically assigned loss or damage assessments in a cost range that may exceed $500,000, depending on the adjuster’s experience and demonstrated ability for handling larger or more complex claims. *This is a commuting position and requires weekly travel throughout our Boston, MA territory to support claims-related responsibilities. This is not a Desk adjusting role. PRIMARY JOB RESPONSIBILITIES : Investigates insurance claims in any of a variety of settings, including, but not limited to, retail establishments, private or public office buildings, commercial habilitation, hospitality, corporate facilities, transportation sites, manufacturing sites,...
EIMC Foxborough, MA Full Time
Hilb Group
05/31/2026  
Consultant
Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Consultant to join our team. This position can report to our agency located in Farmington, CT, Southborough, MA, Canton, MA or Cranston, RI. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities: ​ Develop and execute client benefit strategies; advise clients on all areas of compliance. Assist in preparing requests for proposals and renewals of benefit coverage. Provide client utilization and monthly financial reporting to clients with analysis of activity and large claim detail. Partner with Producers to lead client meetings and presentations, and onboard new clients. Delegate tasks,...
Hilb Group Canton, MA Full Time
Tokio Marine HCC
05/28/2026  
Senior Underwriter
Help us insure it Tokio Marine HCC is a global industry-leading specialty insurance group, backed by the strength and stability of the Tokio Marine Group. Offering over 100 classes of specialty insurance, we empower clients to pursue opportunities confidently through our “Mind Over Risk” philosophy. More than an insurance company, we are an organization built on innovation, unity, and trust. At our core, we are Always Advancing, driven by innovation and an entrepreneurial spirit that keeps us moving forward. Our people are Experts in Tomorrow, using curiosity and smart working to anticipate what’s next. With a culture rooted in Reaching Out, we foster genuine collaboration and support, ensuring every individual has the opportunity to succeed and make a difference. Role Overview Makes underwriting recommendations and decisions to protect the financial assets of the company and the carrier. Reviews proposal requests to evaluate, classify, and rate each risk to determine...
Tokio Marine HCC MA Full Time

 

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