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complex liability adjuster Massachusetts

37 complex liability adjuster jobs found

AIG
04/19/2026  
Claim Analyst IV, Lexington Architects & Engineers
Join us as a Claims Analyst IV, A&E to take on key responsibilities within a world-class claims function. Make your mark in Claims The Claims Analyst IV, A&E position is responsible for handling a caseload of pending and incoming architects & engineers professional liability claims. The analyst will determine coverage, evaluate liability, assess damages, establish appropriate reserves and handle all aspects of claims tendered on architects & engineers professional liability policies. The analyst will communicate extensively with insureds, brokers, and counsel to resolve matters and provide appropriate information and updates to all stakeholders. The analyst will also collaborate with underwriters and senior claims management as necessary to support the business. How you will create an impact Focused on Architects and Engineers, Lawyers, Accountants, and Real Estate, you will be responsible for a portfolio of claims from coverage inquiry through legal...
AIG Boston, MA Full Time
The Hanover Insurance Group
03/31/2026  
Consultant Casualty Claims - WC Level One
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Workers Comp Level One Claims department is seeking a Casualty Claims Consultant.  This is a remote Full-time/Exempt role with field investigations.   POSITION OVERVIEW: The Consultant Casualty Claims is responsible for managing a caseload of moderate complexity claims from start to finish.  This includes conducting thorough investigations, assessing liability, negotiating settlements within defined authority limits, and maintaining clear communication with claimants, third parties, and legal representatives. The role requires strong analytical skills, sound judgment, and adherence to company policies and regulatory standards throughout the claims process.   IN THIS...
The Hanover Insurance Group Worcester, MA
The Hanover Insurance Group
03/31/2026  
Consultant Casualty Claims - WC Level One
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Workers Comp Level One Claims department is seeking a Casualty Claims Consultant.  This is a remote Full-time/Exempt role with field investigations.   POSITION OVERVIEW: The Consultant Casualty Claims is responsible for managing a caseload of moderate complexity claims from start to finish.  This includes conducting thorough investigations, assessing liability, negotiating settlements within defined authority limits, and maintaining clear communication with claimants, third parties, and legal representatives. The role requires strong analytical skills, sound judgment, and adherence to company policies and regulatory standards throughout the claims process.   IN THIS...
The Hanover Insurance Group Worcester, MA
American Family Insurance
03/26/2026  
Large Loss Property Field Claims Adjuster (Massachusetts/Connecticut/Rhode Island)
Job Description Summary Lead level role that investigates and maintains highly complex property claims. Determine liability, secure information, reviews coverages, arrange appraisals, and settles claims. Demonstrate experience to perform all areas of claim adjustment activities with the highest degree of competency and independence. You will work in the field and handle complex homeowner property field claims. You will preferably be located in Massachusetts but also open to candidates in Connecticut or Rhode Island. A fleet vehicle is provided with the position. You will report to a Large Loss Senior Manager. In this primarily field-based role, you will spend your time working in the field, directly interacting with customers. On occasion, you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events. Position Compensation Range: $88,000.00 - $145,000.00 Pay Rate Type: Salary Compensation may...
American Family Insurance Boston, MA Full Time
Coverys
03/13/2026  
Claim Consultant
The Senior Claim Consultant provides complete claim loss services for policyholders.  Investigates, evaluates, and disposes of MPL and General Liability claims with varying degrees of complexity and severity.  Essential Duties & Responsibilities Interview insureds, claimants, witnesses, and other appropriate parties to obtain information used to assess liability exposure.  Document file regarding results of investigation and negotiations.  Prepare reports to file on established diary dates and other specific reports as needed to ensure timely file documentation and plan of action. Secure records for investigation and evaluation of cases. Determine and implement negotiation strategy and negotiates settlements within authority level. Adjust reserves within level of authority and make reserve recommendations to Manager/Director for amounts over position authority level. Evaluate cases for appropriate disposition and seek authority for settlement from...
Coverys MA Full Time
AIG
03/06/2026  
Claim Analyst III
Claims Analyst III As a Claim Analyst III, you will be responsible for handling all aspects of third-party EPL/Professional Liability/D&O claims from inception through conclusion brought against insureds. How you will create an impact Focused on Employment Practices Liability, this role is an ideal opportunity to develop your expertise in handling and investigating complex claims. The aim is deal with genuine claims through a proactive, best practice approach, in line with AIGs quality standards – you will actively promote and demonstrate the principles of ‘Treating Customers Fairly’ in claims handling.  You will also proactively identify and review suspect/fraudulent claims on a consistent basis – dealing with such claims in line with our clear guidelines. Your work will involve regular contact with internal stakeholders and brokers, (medical) experts, clients’ lawyers, victims or their legal representatives. We want you to build...
AIG Boston, MA Full Time
Cross Insurance
02/03/2026  
Senior Claim Representative
The Cross Family of Agencies welcomes you. We need your talent and expertise. Job Title: Senior Claim Representative Summary The Senior Claim Representative is a high-impact leadership role responsible for the end-to-end strategic execution of the agency’s claims handling process. This position serves as a critical client advocate, providing technical oversight for large and complex P&C claims (Property, Liability, Workers’ Comp, Automobile, and Professional Lines). You will be part of a dedicated two-person claim team to ensure prompt, fair resolutions while acting as the primary technical liaison between clients, account managers, and insurance carriers to minimize total cost of risk. Essential Duties and Responsibilities Strategic Advocacy & Settlement:  Coordinate the settlement process for complex claims, advocating for clients on coverage denials, Reservation of Rights letters, and high-exposure settlements. Operational Excellence:...
Cross Insurance Boston, MA Full Time
Berkley
01/12/2026  
Senior Casualty Claims Representative
Company Details   Acadia Insurance is a regional property casualty insurer with offices throughout the Northeast.  As a member of W.R. Berkley Corporation (NYSE: WRB), one of the largest property casualty insurance holding companies in the United States, our financial strength and integrity are two of the main reasons why Independent Agents place business with us.  Acadia is rated A+ (Superior) by A.M. Best, with an A+ claim paying ability rating by Standard & Poor’s.    At Acadia, we value our employees, our customers and our communities.  Employees at Acadia are part of a progressive company where everyone can make a difference.  We promote an inclusive environment which encourages continuous learning and the chance to grow and develop.    Company URL:  https://www.acadiainsurance.com/ Responsibilities Ideal candidates will have 5 or more years of experience in adjusting commercial liability claims, with...
Berkley Marlborough, MA Full Time
The Hanover Insurance Group
04/23/2026  
Facilities Engineer
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Facilities Department is currently seeking a 3rd Shift Facilities Engineer to join our growing team in our Worcester, MA office. This role is eligible for a 15% shift differential that would be applied to the pay range below. This is a full time, non exempt role.  POSITION OVERVIEW: This is a highly visible position and strong customer service and interpersonal skills are essential. The Facilities Engineer has a strong focus on maintaining, troubleshooting and repairing facility equipment on all systems. This position is expected to demonstrate technical expertise in a specified trade and be multi-skilled in other areas (e.g. pipe fitting/plumbing, electrical). The Facilities Engineer...
The Hanover Insurance Group Worcester, MA
The Hanover Insurance Group
04/23/2026  
Facilities Engineer
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Facilities Department is currently seeking a 3rd Shift Facilities Engineer to join our growing team in our Worcester, MA office. This role is eligible for a 15% shift differential that would be applied to the pay range below. This is a full time, non exempt role.  POSITION OVERVIEW: This is a highly visible position and strong customer service and interpersonal skills are essential. The Facilities Engineer has a strong focus on maintaining, troubleshooting and repairing facility equipment on all systems. This position is expected to demonstrate technical expertise in a specified trade and be multi-skilled in other areas (e.g. pipe fitting/plumbing, electrical). The Facilities Engineer...
The Hanover Insurance Group Worcester, MA
Liberty Mutual
04/22/2026  
Senior Analyst, Direct Lending - Liberty Mutual Investments
Description The Company    Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what...
Liberty Mutual Boston, MA Full Time
AIG
04/21/2026  
Broker Director
Broker Director The Broker Director plays a critical role in driving profitable growth, strengthening broker partnerships, and protecting our clients. Reporting to the Broker & Market Leader, this role is responsible for managing strategic relationships with up to five key retail brokers and serving as a core member of a national broker coverage team. The Broker Director collaborates closely with internal partners and broker counterparts to deliver insights, deepen engagement, and accelerate growth. How You Will Make an Impact Drive profitable growth, retention, and optimal portfolio mix with assigned brokers. Lead execution of local market strategies aligned with national broker commitments. Maximize value from broker consulting and data services to generate actionable insights. Build and sustain strong relationships with internal and external stakeholders. Partner with Distribution, Product, Business Unit, and...
AIG Boston, MA Full Time
HUB International
04/19/2026  
Claims Advocate - Professional & Executive
Discover a Career That Empowers You — Join HUB International! At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people. Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team. As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring...
HUB International Boston, MA Full Time
Liberty Mutual
04/17/2026  
Field Property Claims Adjuster
Description Join us as a Field Property Claims Adjuster where you’ll be responsible for helping our customers navigate the claims process and get back on their feet following damage to the homeowner’s property.  This is a role where people who love every day to be new, different and exciting, can thrive – you’ll be traveling on the road to meet customers in person, providing hands-on assessment of damage and empathetic support .   The Field Property Claims Adjuster will be traveling locally to insured homes within Newton, MA (02456) and surrounding areas. To be successful within the role, candidates should live within or near this area.   Sign-On Bonus Available!  We’re offering a sign-on bonus for experienced and actively licensed new hires.   What you’ll do Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. This may include...
Liberty Mutual Newton, MA Full Time
Liberty Mutual
04/14/2026  
Field Property Claims Adjuster
Description Join us as a Field Property Claims Adjuster where you’ll be responsible for helping our customers navigate the claims process and get back on their feet following damage to the homeowner’s property.  This is a role where people who love every day to be new, different and exciting, can thrive – you’ll be traveling on the road to meet customers in person, providing hands-on assessment of damage and empathetic support .   The Field Property Claims Adjuster will be traveling locally to insured homes within Quincy, MA (02171) and surrounding areas. To be successful within the role, candidates should live within or near this area.   Sign-On Bonus Available!  We’re offering a sign-on bonus for experienced and actively licensed new hires.   What you’ll do Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. This may include...
Liberty Mutual Quincy, MA Full Time
Core Specialty
04/09/2026  
Regional Manager - Loss Control
- Multi-state commercial auto insurance carrier is seeking a Regional Manager to work within the Loss Control department. The Regional Manager is responsible for conducting Loss Control Surveys for all client accounts within their assigned territory that will include eastern states. This position requires 75-80 % travel primarily within NY (North of Poughkeepsie), VT, NH, MA, ME, RI, CT. Prefer someone who resides in this area. The majority of travel is scheduled in advance, however there may be occasional travel required on demand or short notice. Key Accountabilities/Deliverables: Conducts an extensive survey evaluation/audit of all commercial auto product line accounts including passenger transportation, trucking (common carrier, contract carrier, and/or private carrier accounts whose transportation may be incidental to their primary type of business), and car rental operations. (May also cover specialized products such as blasting or other designated specialties)....
Core Specialty MA Full Time
Concord Group Insurance
04/07/2026  
Auto/Physical Damage Claims Representative
A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description The Branch Claims Representative investigates, evaluates, and determines the appropriate disposition of all types of claims arising out of the Company’s business. This job also provides service to agents, insureds, and others in the course of handling those claims to their conclusion. Work is performed under general supervision. Responsibilities Investigate, evaluate, and settle entry-level insurance claims Study insurance policies, endorsements, and forms to develop foundational knowledge of Company insurance products. Learn and comply with claim handling procedures. Develop skills in claim negotiations and settlements. Effectively service needs of agents, insureds, and others. Meet with people involved with claims, sometimes outside of our office...
Concord Group Insurance Westborough, MA Full Time
USAA
04/03/2026  
Sr. Auto Appraiser - Field
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking to hire a Sr. Field Auto Appraiser supporting the Boston Metro South, MA area. As a dedicated Sr. Auto Appraiser, you will within defined guidelines and framework responsible for the investigation, negotiation, evaluation and appraisal of vehicle damage claims for both repairable and total loss vehicles to ensure estimate accuracy in compliance with state laws and regulations. Accountable for delivering exceptional member service through setting appropriate expectations, proactive...
USAA Boston, MA Full Time
Liberty Mutual
04/02/2026  
Senior Executive Assistant I, Liberty Mutual Investments
Description The Company   Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what...
Liberty Mutual Boston, MA Full Time
Liberty Mutual
04/01/2026  
VP/Director, Portfolio Strategy and Management - Liberty Mutual Investments
Description **This position is r ange posting from VP to Director. Level of position offered will be based on skills and experience at manger discretion and may have in-office requirements depending on candidate location. **   The Company   Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the...
Liberty Mutual Boston, MA Full Time

 

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