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contact center customer care associate

1466 contact center customer care associate jobs found

The Hanover Insurance Group
06/17/2026  
PIP - Consultant Casualty Claims
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking a Consultant Casualty Claims. This is full-time, exempt role with a hybrid work schedule (two days in the office) in one of our Hanover offices:       Howell, MI       Richmond, VA       Worcester, MA       Syracuse, NY       Chicago Il       Itasca, IL   POSITION OVERVIEW:  The Consultant Casualty Claims is responsible for managing a caseload of moderate complexity claims from start to finish.  This includes conducting thorough investigations, assessing liability, negotiating settlements within defined authority limits, and maintaining clear communication with claimants, third parties, and legal representatives. The role...
The Hanover Insurance Group Worcester, MA
The Hanover Insurance Group
06/16/2026  
PIP - Consultant Casualty Claims
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking  a Consultant  Casualty Claims . This is a full-time, exempt role with a hybrid work schedule (two days in the office) in one of our Hanover offices: Howell, MI Southfield, MI Grand Rapids, MI   POSITION OVERVIEW:  The Consultant Casualty Claims  is responsible for  managing   no-fault claims that typically involve minimal to moderate injury and disability severity. Duties include verifying coverage, evaluating medical bills and applicable no-fault benefits for payment, and  maintaining  clear communication with claimants, third parties and providers....
The Hanover Insurance Group Howell, MI
The Hanover Insurance Group
06/16/2026  
PIP - Consultant Casualty Claims
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking  a Consultant  Casualty Claims . This is a full-time, exempt role with a hybrid work schedule (two days in the office) in one of our Hanover offices: Howell, MI Southfield, MI Grand Rapids, MI   POSITION OVERVIEW:  The Consultant Casualty Claims  is responsible for  managing   no-fault claims that typically involve minimal to moderate injury and disability severity. Duties include verifying coverage, evaluating medical bills and applicable no-fault benefits for payment, and  maintaining  clear communication with claimants, third parties and providers....
The Hanover Insurance Group Howell, MI
Nationwide
06/16/2026  
Sr. Actuarial Associate, ALM
As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Position Description / Key Duties: Investment strategy development, testing, and analysis for Nationwide’s $100B+ general account investment portfolio. Including: ALM model and assumption development in AXIS/ALFA Developing investment strategies for new products and optimizing existing strategies Portfolio risk monitoring and management Evaluating pool rebalancing and asset sales Present findings to business partners, Investments, and others Work closely with stakeholders in NF Actuarial and Investments Experience/Skills Knowledge of actuarial principles, diverse life and annuity...
Nationwide Columbus, OH Full Time
The Hanover Insurance Group
06/15/2026  
Consultant Casualty Claims
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking  a Consultant  Casualty Claims . This is a full-time, exempt role with a hybrid work schedule (two days in the office) in one of our Hanover offices: Howell, MI Southfield, MI Grand Rapids, MI     POSITION OVERVIEW: The Consultant Casualty Claims  is responsible for  managing   no-fault claims that typically involve minimal to moderate injury and disability severity. Duties include verifying coverage, evaluating medical bills and applicable no-fault benefits for payment, and  maintaining clear communication with claimants, third parties and providers. Claims...
The Hanover Insurance Group Howell, MI
Nationwide
06/15/2026  
Commercial Lines, Inside Sales Agent (REMOTE)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Candidate must be able to work EST, CST, MST, or PST time zone as needed. P & C License with ability to sell Commercial Lines preferred. This is a remote position. This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program. #LI-JK1 #LI-Remote Job Description Summary Whether working to sell new or retain existing business, we are customer-focused, positive, persistent...
Nationwide OH Full Time
Nationwide
06/12/2026  
Sr. Analyst - Territory Development Representative – Multi-Line
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Territory Development Representative is a front-end Nationwide Financial sales role focused on outbound advisor development. The person goes through strong paid training, earns licenses, and then becomes one of the first points of contact for financial professionals. Success comes from high outreach activity, strong discovery skills, and the ability to qualify interest and hand opportunities to the right internal wholesaling team. The best candidates tend to come from inside sales, financial...
Nationwide Grandview Heights, OH Full Time
Nationwide
06/12/2026  
Actuarial Associate - Annuity Inforce Management
As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Actuarial Consultant - Annuity Inforce Management Nationwide Financial is seeking a highly technical Actuarial Consultant to join our Annuity Inforce Management team.  This role is ideal for an experienced actuary who brings annuity product experience and enjoys a business-facing role.  This is an opportunity to support the long-term management of Nationwide’s annuity products in a role that combines hands-on actuarial work with business-facing partnership.  The person in this role will help build out our reporting capabilities and continue to modernize our rate setting infrastructure.  Key...
Nationwide Columbus, OH Full Time
Nationwide
06/12/2026  
Protective Services Officer (7am - 3pm)
If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Join our team as a Protective Services Officer and play a key role in maintaining a safe, secure, and professional workplace. This is a great opportunity to be part of a corporate environment where your attention to detail and commitment to service truly make an impact. This first shift position offers a consistent schedule from 7:00 AM to 3:00 PM, with 2 consecutive days off during the week. Flexibility to work weekends and holidays is required. We are looking for a dependable, detail oriented...
Nationwide Des Moines, IA Full Time
Nationwide
06/11/2026  
Consultant, Business Insights (Excess & Surplus/Specialty Data)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Join a highly analytical, data-driven team where your insights will directly influence business strategy and performance. We’re looking for a Business Advisor who brings strong Tableau expertise and a solid data engineering foundation to turn complex data into clear, actionable insights for our Brokerage Individual Risk team. In this role, you’ll partner closely with the business to uncover trends, inform decisions, and help drive results in a fast-paced...
Nationwide Scottsdale, AZ Full Time
Nationwide
06/11/2026  
Corporate Security Officer (2pm-10pm)
If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We are seeking a Corporate Security Officer to support a professional corporate environment and help maintain a safe and secure workplace. This role is second shift, 2:00 p.m. to 10:00 p.m., with two consecutive days off during the week. Candidates must be available to work weekends and holidays as needed. Must possess and maintain a valid Arizona DPS Guard Card license, unarmed or armed as applicable. This position is ideal for someone who is reliable, detail oriented, and...
Nationwide Scottsdale, AZ Full Time
Nationwide
06/09/2026  
Ceded Reinsurance Consultant, Reinsurance Placement (Remote)
As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role reports to the P&C Reinsurance Placement Leader and serves as a key Ceded Reinsurance Consultant, responsible for developing and executing strategies that enable effective risk transfer solutions to support business growth and risk mitigation. The position involves close collaboration with reinsurance brokers, reinsurers, and senior underwriting leaders to design and implement optimal reinsurance structures for the Alternative Ventures and Specialty Finance portfolios. As a Ceded Re Consultant, this role leads treaty placement activities, including setting placement strategy, directing...
Nationwide Columbus, OH Full Time
Nationwide
06/09/2026  
SVP, Claims – Commercial and E&S/Specialty
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Please Note: This position is open to working remotely in the United States. #LI-RR1 Job Description Summary Do you enjoy making an impact on the Claims and Customer Experience strategy of a Fortune 100 insurance company? Are you an expert in P&C Commercial and Excess & Surplus Claims? If you thrive in an environment where you can interface with executive leaders, associates, and industry partners to achieve financial goals, strategic vision and...
Nationwide Columbus, OH Full Time
The Hanover Insurance Group
06/08/2026  
Auto PD - Adjuster Service Claims
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking an Auto PD Adjuster – Service Claims. This is a full-time, exempt role with a hybrid work schedule (two days in the office) at one of our Hanover offices:  Worcester, MA Richmond, VA Syracuse, NY  Itasca, IL Howell, MI  POSITION OVERVIEW: The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best practices, and jurisdictional requirements. The role involves direct communication with insureds and third...
The Hanover Insurance Group Worcester, MA
The Hanover Insurance Group
06/08/2026  
Auto PD - Adjuster Service Claims
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking an Auto PD Adjuster – Service Claims. This is a full-time, exempt role with a hybrid work schedule (two days in the office) at one of our Hanover offices:  Worcester, MA Richmond, VA Syracuse, NY  Itasca, IL Howell, MI  POSITION OVERVIEW: The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best practices, and jurisdictional requirements. The role involves direct communication with insureds and third...
The Hanover Insurance Group Worcester, MA
The Hanover Insurance Group
06/08/2026  
Auto PD - Adjuster Service Claims
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking an Auto PD Adjuster – Service Claims. This is a full-time, exempt role with a hybrid work schedule (two days in the office) at one of our Hanover offices:  Worcester, MA Richmond, VA Syracuse, NY  Itasca, IL Howell, MI  POSITION OVERVIEW: The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best practices, and jurisdictional requirements. The role involves direct communication with insureds and third...
The Hanover Insurance Group Worcester, MA
Nationwide
06/08/2026  
Senior Product Analyst - REMOTE - Pet Insurance
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Senior Product Analyst - Pet The Senior Product Analyst for Pet Product Management supports the development and execution of market‑specific strategies that drive the pet insurance portfolio toward growth and profitability goals. Working under the guidance of the Director, Pet Product, this role contributes to financial planning, rate reviews, market development, and ongoing product communication tailored to the unique dynamics of the pet insurance market. The position strengthens strategic alignment...
Nationwide OH Full Time
Guardian
06/08/2026  
Customer Care II
Please Note: This position will be remote-based. Customer Care Agent- Starting pay rate is $18.00 per hour ($37,440) with a 3% annual bonus target. Do you want to be part of a collaborative Customer Response team? In this role you will be responsible to facilitate, analyze and resolve customer issues through a variety of communication channels, including phone, email and chat. You will service a suite of absence products such as short-term disability, state disability, state paid family leave and Family Medical Leave Act. You will be initiating new absences for members as well as answering questions about current benefits and claims. At Guardian we foster a team culture where ‘People Count,” “We Do the Right Thing,” and “We Hold Ourselves to Very High Standards”. If this sounds like you, Guardian is seeking a Customer Care Representative to join our Member/Provider Customer Response Unit. You are: A consummate professional with excellent verbal and...
Guardian Home, PA Full Time
Genworth
06/04/2026  
Manager, Claims Intake Customer Service
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day.   We apply that same compassion and empathy as we work with each other and our local communities, Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our...
Genworth Remote, OR Full Time
Nationwide
06/03/2026  
Corporate Security Officer (10pm-6am)
If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We are seeking a Corporate Security Officer to support a professional corporate environment and help maintain a safe and secure workplace. This role is second shift, 10:00 p.m. to 6:00 a.m., with two consecutive days off during the week. Candidates must be available to work weekends and holidays as needed. Must possess and maintain a valid Arizona DPS Guard Card license, unarmed or armed as applicable. This position is ideal for someone who is reliable, detail oriented, and comfortable...
Nationwide Scottsdale, AZ Full Time

 

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