106 contact center customer care associate jobs found

LOCATION: Hybrid, Pasadena, CA  Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your...

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our  journey as we strive to transform the insurance  carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our  internal and external communities better everyday! Learn more...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We believe in giving you ongoing opportunities to advance your career. Whether you want to take on broader responsibilities or grow in new directions, you are in the right place. Here at Pacific Life, we want to help you embrace your potential so you can achieve your personal best doing purposeful work - every day. As a Sr. Internal Sales Associate for...

We’re looking for a dynamic Legal Counsel to support our growing U.S. business, partnering closely with Commercial (AECO) and Government Sales teams to help drive revenue while thoughtfully managing legal risk. In this role, you’ll sit at the center of our go-to-market efforts—advising on deal strategy, negotiating and drafting SaaS and data licensing agreements, and guiding teams through complex contract structures, including those involving machine learning and government entities. You’ll play a key role in enabling the business to move quickly and confidently, translating legal considerations into clear, practical guidance that supports our broader company objectives.  Beyond day-to-day deal support, you’ll contribute to building scalable legal processes and strengthening compliance across the organization. This includes developing training for internal teams, refining contract playbooks and toolkits, and staying ahead of evolving legal and regulatory requirements—particularly...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description National General Insurance is currently hiring for an auto Telephone Claims Adjuster Trainee. Candidates must be able to work in-office at our Ontario, California location. The Claims Inside Auto Trainee is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority. National General Insurance is currently hiring for an Auto Claims Adjuster Trainee. This is an in-office position located in our Ontario, California office. The Claims Auto Trainee is...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Position Summary       GEICO is seeking an experienced Engineer with a passion for building high-performance, low maintenance, zero-downtime platforms, and applications. You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission, while co-creating the culture of psychological safety and continuous...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Senior Full Stack Developer to join our Life Web Solutions team. This role will be 4 days onsite in our Newport Beach, CA office. As a Senior Full Stack Developer , you’ll play a key role in Pacific Life’s growth and long-term success by building and delivering cutting-edge self-service capabilities for customers on our...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Bodily Injury Team Leader will manage a team of attorney‑represented bodily injury adjusters supporting our West Coast claims operations. This role requires availability during Pacific Time Zone business hours. The Team Leader is responsible for delivering exceptional claims and inquiry experiences for our Agents through chat‑based services, while effectively leading, motivating, and developing a team of 10–15 adjusters or vendor partners. This role plays a key part in executing operational initiatives that support Claim, Discipline, Claims Service Area (CSA), and broader company business objectives....

About the Position We’re looking for a dynamic Legal Counsel to support our growing U.S. business, partnering closely with Commercial (AECO) and Government Sales teams to help drive revenue while thoughtfully managing legal risk. In this role, you’ll sit at the center of our go-to-market efforts—advising on deal strategy, negotiating and drafting SaaS and data licensing agreements, and guiding teams through complex contract structures, including those involving machine learning and government entities. You’ll play a key role in enabling the business to move quickly and confidently, translating legal considerations into clear, practical guidance that supports our broader company objectives.  Beyond day-to-day deal support, you’ll contribute to building scalable legal processes and strengthening compliance across the organization. This includes developing training for internal teams, refining contract playbooks and toolkits, and staying ahead of evolving legal and regulatory...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description National General is seeking an experienced Field Property Adjuster to manage property claims in the Sacramento, CA area. In this role, you will investigate and validate loss details, determine coverage, assess damages, and negotiate settlements. You will be responsible for creating and/or auditing comprehensive, accurate estimates for first-party property claims to support fair and timely claim resolution. This position requires on-site inspections and the ability to clearly communicate findings and next steps to customers and stakeholders, ensuring a positive and efficient experience. The ideal...

Title: Customer Care Advocate                                 Department: Customer Service Union: OPEIU 29                                                           Grade: 16 Position Summary The Customer Care Advocate provides customer service to participants, beneficiaries, union locals, and providers regarding eligibility, benefits, and claims status. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Maintains current knowledge of assigned Plan(s) and effectively applies knowledge in all job functions. Provides written, verbal, or face-to-face customer service by responding to and documenting telephone and written inquiries in accordance with various Plan(s) benefits. Updates files, including documenting system notes of conversations or action taken. Performs tasks associated with the administration of retirement and...

Title: Customer Care Advocate                                 Department: Customer Service Union: OPEIU 29                                                           Grade: 16 Position Summary The Customer Care Advocate provides customer service to participants, beneficiaries, union locals, and providers regarding eligibility, benefits, and claims status. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Maintains current knowledge of assigned Plan(s) and effectively applies knowledge in all job functions. Provides written, verbal, or face-to-face customer service by responding to and documenting telephone and written inquiries in accordance with various Plan(s) benefits. Updates files, including documenting system notes of conversations or action taken. Performs tasks associated with the administration of retirement and...

Description This role is primarily remote in the state of California except for required appearances.   Liberty Mutual is seeking a skilled Attorney with 5+ years of relevant litigation experience to primarily draft complex dispositive, discovery motions, and conduct legal research. The attorney will also independently manage some moderately complex civil litigation matters. This role requires a deep understanding of legal principles, tort law and civil procedure, strategic case management, advanced technology utilization, and strong client relationship skills. The Attorney will primarily draft legal briefs/motions and develop legal strategies, while maintaining the highest standards of legal ethics and compliance. At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Attorney at Liberty Mutual, you’ll...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This is a Field Claims Specialist II, Material Damage work‑from‑home opportunity in the South Sacramento, Elk Grove, Stockton Corridor with day/regional travel in a company‑provided vehicle throughout the week in that same area . Responsibilities include onsite and virtual inspections, with opportunities to support additional territories. Occasional overnight travel and CAT duty are required. #LI-JJ1 #LI-Remote Job Description Summary Do you have...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity: The purpose of this role is to support the company's financial success by assisting in underwriting crop insurance, and ensuring adherence to Federal Crop Insurance Program regulations and company policies related to crop hail and named peril policies. • Location: Woodland, California • Work Arrangement: This is a fully in-office position • The salary range for this role is: $23.50 - $35.25 Your new role Ensure complete and accurate policy processing activities by reviewing and entering data, including applications, policy changes, and production reports. Maintain records of policy information, production data, and other documents, ensuring completeness and accuracy. Correct errors identified in the Federal Crop Insurance Corporation (FCIC) Error report. Audit insured and agent paperwork for completeness. Provide agent support through business correspondence for administrative tasks....

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Qualifications Position Summary : GEICO is looking for an experienced engineer who enjoys building fast, reliable platforms and applications that are easy to operate and designed for continuous availability. In this role, you will help advance our insurance business as we evolve into a technology organization grounded in engineering excellence. This role supports our Finance Data Warehouse. Position...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This is a fully remote Financial Planner role that will support our Retirement Solutions team. The candidate will ideally live in the Northern part of California ideally within close driving distance of Sacramento, CA. Some travel will be required. This role does require the candidate to have their Certified Financial Planner (CFP) designation, and they must also possess their FINRA 6, 63, 65 (or 7/66) & life insurance licenses. This is a G2 band role. #LI-COLE Job...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Position will primarily handle business in the Los Angeles metro area with preferred work location being in either Glendale or in Orange County. Los Angeles, CA applicants: Pursuant to the Los Angeles Fair Chance Ordinance, we will consider qualified candidates with criminal histories in a manner consistent with the law. Los Angeles County, CA applicants: Pursuant to the Los Angeles County Fair Chance Ordinance for Employers and the   California   Fair...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will support our Corporate/Private sector team working the territory of Southern California for our Retirement Solutions team. Living within the territory with a strong preference to be in the greater Los Angeles area is a requirement of the job. This is a G.99 band role. #LI-COLE Job Description Summary Do you enjoy connecting with people to promote solutions that can improve the financial wellbeing of customers? If you can form lasting relationships, solve challenges with...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity: This position is responsible for ensuring support and maintenance of infrastructure solutions and services as directed and according to QBE and divisional policy. You will be working on a team of infrastructure specialists and engineers to make sure services are delivered and supported as required. You will also work with and support third parties to provide infrastructure services. Location: California Work Arrangement: This role will be remote The salary range for this role is: $82,000 - $122,500 Your new role Maintain system security and integrity by consistently updating software and hardware versions through established patching and update procedures. This process will also incorporate ongoing vulnerability assessment and prompt remediation to address any identified weaknesses within the environment Partner with architecture to develop implementation and improvement plans by...