85 contact center customer care associate jobs found

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description This job is responsible for investigating and analyzing complex, multi-discipline coverage and claims that have been referred to the special investigation unit (SIU) for potential fraud. This role typically handles a combination of complex attorney represented and unrepresented claims and moderate to complex losses, in which suspicious activity has been identified. The individual performs a thorough investigation including; (1) conducting background searches, scene investigations, and clinic inspections; (2) taking recorded statements; (3) reviewing and analyzing medical notes, bills, and property damage;...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Core Engineering & Platforms (CEP) is seeking a Senior UX Designer to help shape and improve the experience of engineers, product teams, and internal customers. This role focuses on Developer Experience (DevEx), enterprise technology platforms, AI-enabled workflows, and internal engineering services by identifying friction points, simplifying complex processes, and driving measurable improvements in usability, adoption, and customer satisfaction. The ideal candidate combines strong UX design, research, journey mapping, and service...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description We are seeking a Software Developer to join our Investment Technology team, serving as a key contributor to building and maintaining trading platforms, financial reporting systems, and data integration solutions. In this role, you will design, develop, and deploy scalable applications that support our asset management operations. A strong foundation in scripting languages, database technologies, and back-end development is essential for success in this position. Work 2 days a week at Chicago Riverpoint office and 3 days at home. Key...

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  Under broad supervision, responsible for underwriting risk for the underwriting lifecycle from submission through policy issuance, for both renewal and new business within limited authority. Partnering with Underwriters on all aspects of the Underwriting function including: providing the necessary information to allow for UW to make prudent underwriting decisions. JOB DESCRIPTION: Performs a combination of duties in accordance with departmental guidelines: 1. Performs underwriting analysis and documentation to determine acceptability of risk in accordance with company guidelines and standards for renewal and new business  within assigned Letter of Underwriting Authority. 2.  Handles...

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. The Financial Planning and Analysis (FP&A) division is seeking a Financial Analyst II – FP&A to join the Agency and Specialty Finance team. This position will prepare and analyze financial performance data to monitor variances,...

WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.   WHAT WE’RE LOOKING FOR The Risk Placement Coordinator supports the department in all operational and administrative tasks that contribute to the successful placement of insurance policies. The individual in this role assists with marketing and placement activities, ensuring accurate documentation and timely communication with internal teams and external partners. A GLIMPSE INTO YOUR DAY Prepares and manages applications, summary forms, and broker of record (BOR) letters for carrier submission....

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Corporate Intelligence Manager leads a team of consultants responsible for monitoring, analyzing, and reporting on global threats and risks that may impact the company’s operations, personnel, assets, and reputation. This role ensures timely and actionable intelligence is delivered to senior leadership and key stakeholders, enabling informed decision-making and proactive risk mitigation. May lead training initiatives to enhance readiness across the organization. Partners strategically in crisis and emergency response efforts, ensuring...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Join the legal frontline and champion the defense for both the insured and the Company! As a Senior Trial Attorney, you will play a key role handling Bodily Injury (BI) and liability focused insurance defense litigation, including fast paced trials, arbitrations, and mediations. Beyond the courtroom, you’ll provide strategic counsel to claims partners and business clients while collaborating closely with legal colleagues. You’ll stay ahead of evolving laws and litigation trends that impact liability defense, ensuring strategies remain...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Job Description Job Description This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business $2,500 New Agent Ramp-up Incentive This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed Success in this role comes from: Consistent outreach Proactive engagement with prospective clients Strong follow-up Community networking Building trust with clients Location Details: This position will be on-site located at our Fox...

RT Specialty, a division of Ryan Specialty, is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers’ compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry. Position Summary The Client Support Associate is responsible for assisting clients by addressing inquiries, guiding them through policy-related matters, and communicating policy renewals. The role resolves customer concern promptly, gathers feedback, and collaborates with internal teams while staying informed about industry trends for enhanced client support. They maintain organized client records, identify cross-selling opportunities, and educate clients on insurance details. What will your job entail? Job Responsibilities: • Assists...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Inside Territory Sales Consultant is responsible for prospecting, qualifying, appointing, building relationships and managing agencies in a virtual market to produce profitable sales and growth. This role is also responsible for meeting and exceeding volume and profit objectives, while maintaining and growing a relationship between the company and appointed agents. Also serves as a subject matter expert and provides additional division support through mentoring others and assisting with special projects. Key Responsibilities • Serves as an advisor to leadership, providing insights, competitive...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Senior Manager, Quality Assurance & Process Architecture and Redesign for Client Legal Services, Legal Operations is responsible for establishing and leading the design and maintenance of the Client Legal Services end-to-end process architecture, managing process inventory and ownership model, establishing enterprise standards for process documentation, driving operating model redesign as Client Legal Services evolves, facilitating process simplification and elimination of non-value-added work to deliver legal services of the...

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  Under broad supervision, responsible for underwriting risk for the underwriting lifecycle from submission through policy issuance, for both renewal and new business within limited authority. Partnering with Underwriters on all aspects of the Underwriting function including: providing the necessary information to allow for UW to make prudent underwriting decisions. JOB DESCRIPTION: Performs a combination of duties in accordance with departmental guidelines: 1. Performs underwriting analysis and documentation to determine acceptability of risk in accordance with company guidelines and standards for renewal and new business  within assigned Letter of Underwriting Authority. 2.  Handles...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Incident Management Consultant within the Enterprise Command Center (ECC) handles complex major incident detection/situations and provides guidance/coaching to other team members. They possess a fundamental knowledge of priority applications and can tie multiple application incidents together if applicable. These positions are available with four different shift patterns, including: Role 1: Tuesday, Wednesday, Thursday (6:00am – 3:30pm), Friday (6:00am – 5pm) Role 2: Monday, Tuesday, Wednesday, Thursday, Friday (4:00am – 12pm)...

Job Description Amazing Career Moments Happen Here    Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable, we’re creating a place where amazing career moments are made possible.     Position Overview Applied Systems, Inc., a worldwide leader in insurance technology, is currently searching for an Account Manager within our Inside Sales Team organization. In this role, you will work towards a quota within a defined territory, calling named clients, the Inside Account Manager is responsible for achieving sales goals by working with existing customers...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Director, Global Security & Intelligence serves as the enterprise security leader responsible for the strategic vision, governance, and global execution of the organization’s security, protective intelligence, and crisis-response programs. This role leads all facets of global corporate security, including protective intelligence, executive protection, physical security, investigations, crisis management, and business continuity. The Director advises Executives, and Crisis Management Committees on emerging threats, executive risk...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Systems Engineer Consultant II supports efforts to research, design, plan and maintain new or existing network hardware and software technology components. The consultant utilizes systems, scripting, and developer skills to execute tasks related to analysis, integration, and simple to moderately complex incidents and problems affecting production systems and multiple applications. This role also helps define and update items in the configuration management plan. ***THIS IS A HYBRID ROLE. CANDIDATES MUST BE IN THE CHICAGO METRO...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description In this role, you will lead the maintenance, modernization, and ongoing evolution of a mission-critical application supporting Allstate Dealer Services. This platform is fundamental to the operation of the business, enabling key dealer-facing processes and transactions that directly support revenue generation and day-to-day operations. As a technical leader on the team, you will design, develop, and support backend services and applications, balancing the needs of a mature production environment with ongoing modernization efforts. You...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description In this role, you will help design, build, and deliver the next generation of operational claims systems supporting Allstate Dealer Services. This platform is a strategic investment in the future of the business, enabling more efficient operations, faster service delivery, improved customer experiences, and long-term cost optimization. As a technical leader on the team, you will contribute to the architecture, development, and delivery of modern backend services and applications that support key business capabilities. You will partner...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description As a Licensed Customer Service Representative, you will assist customers with policy servicing, billing inquiries, coverage questions, and policy changes while delivering an exceptional customer experience. We're seeking licensed insurance professionals who are passionate about helping customers, solving problems, and thriving in a fast-paced environment. At Allstate, you'll join a team committed to customer service excellence, continuous learning, and professional growth. This role offers the opportunity to expand your insurance...