50 contact center customer care associate jobs found

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Under general supervision, this job is responsible for handling the medical portion of auto accident claims for the insured or other injured parties found to be eligible under a personal injury protection and/or medical payment benefits where the policy limits or exposure to the company is limited and occasionally when the policy limits or exposure to the company is moderate. This individual determines coverage and assesses medical claims, evaluates medical bills, and initiates or reviews potential fraud investigations as warranted. The...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Responsible for the design, development, and maintenance of the data pipelines, models, and architecture that move data from its source through to a marketing semantic layer, and for ensuring that data is structured, reliable, and ready for use. This role is the accountable technical owner of that semantic layer, built on large centralized semantic models that sit on top of the raw data tables and turn them into a single, trusted source of truth, with every metric defined once and defined consistently. In practical terms, it connects...

Allstate Identity Protection is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We combine our advanced investigative systems with our expertise in working with businesses to ensure our customers remain protected from any online threat.  Job Description Lead Consultant - Database Administrator About Allstate Identity Protection Allstate Identity Protection, formerly InfoArmor, is a wholly owned subsidiary and business unit of Allstate, focused on making digital life easier, safer, and more rewarding through innovative protection against digital fraud. Our mission is to help members live confidently online. The Opportunity We are looking for a hands-on, highly experienced Database Administrator Lead Consultant to join a small, collaborative database engineering team supporting enterprise data platforms used by millions of consumers. This role combines deep...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate Roadside is part of The Allstate Corporation and provides roadside assistance services to millions of customers through Allstate and a wide range of partner organizations spanning multiple industries. Today, we serve more than 40 million customers across the United States, Canada, Puerto Rico, and the U.S. Virgin Islands. The Associate Relationship Manager supports the Relationship Management team by strengthening client partnerships, delivering meaningful reporting and analytics, and serving as a key liaison across internal and...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Risk Engineering and Risk Insights collectively design, build, and operate data-driven and software-based risk and compliance solutions that integrate into the SDLC and enterprise platforms. The teams apply modern engineering practices to deliver scalable data pipelines, automation, dashboards, and embedded control capabilities that enable TORC to understand risk, drive control-led behaviors, and make timely, evidence-based decisions. The Managing Engineer is a hands-on engineering leader responsible for leading teams that build, deliver,...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description A day in the life of a Represented Bodily Injury Adjuster, and what it takes to do the job: As a Represented Bodily Injury Adjuster, your main focus will be investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved. You will have the convenience of working remotely from your home while efficiently handling your responsibilities. You will assess coverage, liability, and damages while providing exceptional customer service throughout your...

The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? Job Summary The Rating Analyst supports the underwriting process by analyzing broker-submitted bid specifications and existing plan designs to determine appropriate product options and pricing. This role applies sound business and underwriting judgment to evaluate routine insurance risks, calculate rates, and release binding proposals for basic cases. The Rating Analyst partners...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Organization Overview, Function, Purpose &  Platform Consultant Work Scope The team supports Allstate Health Solutions (AHS) technology platforms, enabling Product delivery, Platform modernization, Secure integrations and Operational stability across key platforms (Quotit, AgentCubed, AHIT, Medicare Benefits)  This role sits at the intersection of platform engineering, solution design, and delivery execution, with a strong hands-on focus (not purely advisory)  Key deliverables Active Azure cloud migration and...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description Responsible for investigating and confirming the facts of loss for Homeowners Claims. Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. This role works independently, prioritizing own responsibilities. Key Responsibilities Handles investigation regarding all aspects of Homeowners first party claims (coverage, damages and subrogation) with the exercise of discretion and independence within increased level of authority Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation...

The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? Job Summary As a member of the Underwriting team, evaluates and underwrites insurance risks within the 10-999 life segment, balancing risk assessment with profitable business growth objectives. Builds and maintains strong relationships with producers, field partners, and internal stakeholders while delivering responsive customer service and underwriting expertise. Applies...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Independent Agent Field Sales Director is responsible for profitable growth and increased market share within the Midwest region, specifically IL, OH, and IN. The role is accountable for all aspects of strategy development for home, auto, and commercial sales within the Midwest. The role leads a consolidated team of sales leaders and network of agents with the goal of achieving sales and profitability targets while fostering a culture of embracing change, talent development and shared purpose. As a Director, you won’t just deliver results – you drive our culture and shared purpose. At Allstate, we...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Drive the integrity of enterprise financial data and play a critical role in enabling accurate reporting, operational excellence, and strategic decision-making. The SAP Accounting Master Data Senior Consultant serves as a subject matter expert overseeing the governance, maintenance, and optimization of financial master data within SAP. This role combines deep accounting knowledge with strong technical and business acumen to support enterprise-wide financial processes, system enhancements, and strategic initiatives. The successful...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description **For this opportunity, the business is flexible to hire at Senior Consultant, Lead Consultant, and Expert level depending on qualifications & interview evaluation.** The Insider Threat Detection Consultant plays a key role in designing and scaling insider threat detection capabilities by translating business processes, user behavior, and existing control environments into actionable, data-driven insights. This role focuses on working across business units and risk functions to understand how the organization operates and where...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Associate Manager, Specialty Operations Finance Reinsurance Make an Impact in a High-Visibility Finance Role Are you a finance professional with strong reinsurance expertise and a passion for solving complex business challenges? We are seeking an Associate Manager, Specialty Operations Finance Reinsurance to join our team and play a critical role in supporting financial reporting, forecasting, governance, and strategic decision-making for a dynamic and evolving business. In this role, you'll work directly with business leaders, influence...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description We are seeking a Senior Identity & Access Management (IAM) Engineer to support and enhance enterprise access management platforms that secure critical applications and digital services across the organization. This role will serve as a lead responsible for designing, configuring, implementing, and supporting commercial IAM solutions while partnering with business and technology teams to deliver secure, scalable access management capabilities. The ideal candidate will have strong experience with web access management and identity...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Threat Detection & Response Engineer -- Senior Expert defines and builds the technical foundation of that rebuild. This is a hands-on, build-heavy role for an engineer who treats detections as software that is version-controlled, peer-reviewed, tested, and shipped through a pipeline, and above all one who can design and build the AI/ML pipelines that let a global team investigate and respond at machine speed. The role leads the technical projects that stand up this capability and owns accountability for their delivery, sets the...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Process Intelligence Consultant role is within the Customer Experience Transformation Team and is responsible for developing and managing business relationships and acts as a project lead to complete analytical projects with minimal oversight by conducting analyses and developing data-driven process insights and actions. This position is responsible for aiding in the development, execution and leadership of projects across various business areas specifically within process/task mining and mapping. The goal of this team will be to...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Service (Lead) Consultant - Exposure Intelligence, Infrastructure & Systems (Servers / Containers / K8s / OS) Job profile/ Business Title: Lead Consultant- Threat & Incident Response Team and overall work scope The team operates within a newly established Exposure Management function in the broader cybersecurity organization, focused on modernizing how the enterprise identifies, prioritizes, and mitigates security vulnerabilities shifting from traditional patch approaches to a more strategic focus on true...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description **For this opportunity, the business is flexible to hire at Senior Consultant, Lead Consultant, and Expert level depending on qualifications & interview evaluation.** The Senior Data Protection Security Engineer will lead the evolution of enterprise data protection from a traditional tool administration model to an engineering-driven security capability. This role is responsible for building scalable, automated, and measurable data protection solutions across cloud, SaaS, endpoint, email, and collaboration environments using...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description We are hiring for three distinct Digital Product Manager roles within Allstate Cyber Operations & Platforms each contributing to a unified, AI-enabled cyber operations ecosystem. Agentic Cyber Platforms focuses on building the shared AI infrastructure, including frameworks, orchestration, and guardrails, to enable secure, scalable use of AI across workflows. Security Data & Observability delivers a high-quality Security Operations Data Plane, ensuring reliable, well-governed data flows that support detection, analytics, and...