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customer account professional Massachusetts

108 customer account professional jobs found

Arbella Insurance
03/05/2026  
Customer Account Professional
At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, competitive salaries and exceptional benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • On-site gym and fitness classes and one-on-one personal training • On-site nurse, nutritional counseling, and mental health resources • Full-service cafeterias • Free shuttle service to Quincy Adams T Station • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other...
Arbella Insurance Quincy, MA, USA Full Time
Arbella Insurance
02/26/2026  
Customer Account Professional - Hybrid
At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, competitive salaries and exceptional benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • On-site gym and fitness classes and one-on-one personal training • On-site nurse, nutritional counseling, and mental health resources • Full-service cafeterias • Free shuttle service to Quincy Adams T Station • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other...
Arbella Insurance Quincy, MA, USA Full Time
Risk Strategies
03/13/2026  
Account Manager, Associate
The Account Manager Associate is responsible for overall account management, providing basic customer service, administering enrollment and perform reconciliations, working with the insurance company to prevent and solve problems, and managing webpages for each school. In addition, the Account Manager Associate will assist with UHP’s marketing and sales initiatives. Your Impact Manage client relationships and service client insurance needs Prepare communication material about the student health insurance plan Create and update student health insurance plan websites, including waiver and enrollment forms Manage data transfer process between UHP and the client Process enrollments, facilitate reconciliations, invoice clients, and coordinate the deposits of premium payments Prepares, processes, reviews and monitors various documents such as premiums, policies, claims, applications, changes, etc. Answer phone inquiries from medical providers, students, parents...
Risk Strategies MA, USA Full Time
Cross Insurance
03/12/2026  
Commercial Lines Account Manager
The Cross Family of Agencies welcomes you. We need your talent and expertise. The Cross Family of Agencies welcomes you. We need your talent and expertise. Commercial Lines Account Manager From starting at the kitchen table of Woodrow Cross, to becoming one of the largest insurance providers in New England, Cross Insurance has grown rapidly over the past 65 years. We’ve still held on to our core values of integrity, hard work, and dedication, and are still privately held. We’re looking for the best talent to build our team, and offer highly competitive salaries and a comprehensive benefits package that includes:  401(k) Group Life/Supplemental Life Group Dental Group Vision Group Medical Short-term/Long-term Disability Medical & Dependent Care Reimbursement Education Reimbursement Opportunities  Professional Work Environment  Paid Holidays  Continuing Education Account Managers are primarily responsible for servicing policies (new...
Cross Insurance Braintree, MA, USA Full Time
Sun Life
03/12/2026  
Client Coordinator, DentaQuest (New Hampshire)
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all....
Sun Life Wellesley, MA, USA Full Time
Hilb Group
03/11/2026  
Commercial Lines Associate Account Manager
Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Associate Account Manager to join our team. This position will report to our agency located in Canton, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities: Proactively manage an assigned book of business acting as the primary client relationship manager with responsibility for overall account servicing and maintenance Handle inquiries regarding insurance coverages, policy changes and general insurance questions as related to lines of business Handle billing, service and endorsement requests and process necessary paperwork associated with requested Act as liaison between...
Hilb Group Canton, MA, USA Full Time
Travelers
03/10/2026  
Liability Trial Attorney
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...
Travelers Boston, MA, USA Full Time
Brown & Brown
03/08/2026  
Personal Lines Producer
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Personal Lines Producer to join our growing team! Reporting to the Sales Leader, the Personal Lines Producer is responsible for achieving new business goals to drive revenue and growth. How You Will Contribute: ·        Responsible for the development and successful acquisition of new business revenue from new and existing clients. ·        Prospect sectors or market areas by identifying business needs and proposing company products and services. ·        Obtain prospects and actively pursue and create interest by making telephone calls, writing letters, or through personal visits. ·        Maintain currency and further develop expertise in declared sector or market area by networking and participating in professional development activities. ·        Work in tandem with...
Brown & Brown Dedham, MA, USA Full Time
Brown & Brown
03/08/2026  
Producer - Commercial Property & Casualty
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Experienced Producer - Property & Casualty to join our growing team in Dedham, MA . Brown & Brown is seeking an experienced Producer for its Property & Casualty team. This position is responsible for promoting and executing on the sale of new and renewal business, providing and being a source of insurance expertise to customers and assisting in the growth and profitability of the department. The experienced Producer will collaborate with the other teammates as necessary to meet prospective and existing customer needs. This role will work closely with the Sales Leadership. How You Will Contribute: Assist the Profit Center Leader and Sales Leader in developing marketing strategies to accomplish and support business planning objectives. Prospect for new accounts to meet or exceed...
Brown & Brown Dedham, MA, USA Full Time
The Hanover Insurance Group
03/05/2026  
Senior Risk Solutions Consultant (Northeast Territory)
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Risk Solutions team is currently seeking a Senior Risk Solutions Consultant in our Northeast territory. This is a full-time, exempt role. Position is eligible for a fully remote arrangement.   POSITION OVERVIEW: Conducts high level technical evaluations and loss analysis of more complex prospective or existing policyholders in a consultative manner.  Identifies and analyzes exposures and controls. Delivers consultative and technical services to policyholders. Develops and delivers service strategies in collaboration with underwriting and agency partners to insureds.  IN THIS ROLE, YOU WILL: Conduct field surveys on prospect and existing policyholders and writes...
The Hanover Insurance Group Worcester, MA, USA
Sedgwick
03/01/2026  
Workers Compensation Claims Examiner | CT, MA, NH, RI, VT Jurisdictions | Dedicated Client | Remote
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Workers Compensation Claims Examiner | CT, MA, NH, RI, VT Jurisdictions | Dedicated Client | Remote Dedicated Client Capped Caseload Jurisdiction Knowledge: CT, MA, NH, RI, VT Licensing: CT, NH, RI Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?  Apply your knowledge and experience to adjudicate complex customer claims in the context...
Sedgwick MA, USA
Coverys
02/25/2026  
Insurance Product Development Analyst
As a member of the Product Development Department, the Insurance Product Development Analyst contributes to the creation and maintenance of all Coverys products and services and/or all aspects of the product development life cycle. This includes the vetting of new product ideas, product enhancements, and contributing to compliance related inquiries. Additionally, the Product Development Analyst provides recommendations for amendments to our products and updates and/or maintains policy language. Essential Duties & Responsibilities Policy Form Drafting. Work with Product Development, Underwriting, and other applicable departments, to identify necessary updates to policy forms and rates/rules in accordance with the regulatory environment. Draft account specific forms for standard policies. Product developments and revisions: Research and develop new and existing insurance products in partnership with internal stakeholders. Guide the development process from...
Coverys Boston, MA, USA Full Time
Salem Five Insurance
02/25/2026  
Commercial Loan Assistant III
Salem Five is a growing regional financial services organization with a rich history of over 160 years.  As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. This position requires the ability to work in the Salem, MA offices. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families.   Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we’re all...
Salem Five Insurance Salem, MA, USA Full Time
Travelers
02/25/2026  
Sr. Counsel, Claim
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...
Travelers Boston, MA, USA Full Time
Liberty Mutual
02/23/2026  
Senior Surety Underwriter - Hybrid (Contract)
Description Liberty Mutual Surety™ is currently recruiting for a hybrid Senior Surety Underwriter to join our Surety Plus Operation. This hybrid underwriting position will have dual roles for both our Small to Mid Contract Team as well as our Vista (funds administration, collateral & SBA) Team with time split between the two.   As a Senior Surety Underwriter you will develop and underwrite profitable surety business, and service independent agents, brokers, and small to mid-sized contract accounts/SBA within an assigned territory. Using your excellent relationship skills, you will build and maintain positive partnerships our agents, brokers, and accounts as a trusted advisor and underwriting resource for our producers and customers. You will also use your business and financial acumen to perform primary credit underwriting and financial/risk analysis, provide recommendations, and make decisions on new and existing accounts. This is an excellent...
Liberty Mutual Boston, MA, USA Full Time
Sedgwick
02/22/2026  
Sr. Claims Specialist | Professional Liability | Remote
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Sr. Claims Specialist | Professional Liability | Remote PRIMARY PURPOSE:  To analyze complex errors and omissions, directors and officers claims; to provide resolution of highly complex nature and/or severe injury claims; to coordinate case management within Company standards, industry best practices and specific client service requirements; and to manage the total claim costs while providing high levels of customer service. ESSENTIAL FUNCTIONS and RESPONSIBILITIES...
Sedgwick MA, USA Full Time
HUB International
02/22/2026  
Hybrid Processor
GENERAL DESCRIPTION (Summary, Scope, Purpose) The Hybrid Processor is responsible for accurately and timely processing insurance documentation to meet loan requirements. Working under direct supervision, this role involves data entry, reviewing various insurance documents across multiple lines of business, and completing transactions as needed. In addition to processing tasks, the position includes providing exceptional customer service by assisting both customers and insurance agents over the phone. You’ll handle both inbound and outbound calls, assist in obtaining the necessary insurance documentation, and educate callers on the requirements needed to fulfill their loan agreements. About HUB : HUB Financial Services stands out as an industry leader in effectively managing lending risk associated with loan-level collateral for financial institutions. Whether you’re dealing with  real estate owned , residential real estate, commercial real estate, auto, watercraft,...
HUB International Rockland, MA, USA Full Time
MarshMcLennan
02/22/2026  
Trainee Insurance Broker
Company: Marsh Commercial Description: Marsh Commercial is one of the UK’s leading commercial insurance brokers, we are a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions. Marsh Commercial is member of the wider Marsh Group and with offices in more than 130 countries, Marsh is the world’s leading insurance broker. This is the perfect opportunity for individuals who have completed further or higher education (i.e A-Levels/equivalent or university degree) and are looking for a long term, exciting and rewarding career in insurance. Our Associate Client Advisor Program is backed up by our training provider, BPP who will provide expert insurance training and support alongside an apprenticeship qualification which includes the Cert CII certification and a Level 3 Insurance Practitioner qualification. The role:  Associate Client Advisor / Trainee Insurance Broker...
MarshMcLennan Worcester, MA, USA Full Time
Salem Five Insurance
02/13/2026  
Personal Lines Account Manager (Insurance)
Salem Five is a growing regional financial services organization with a rich history of over 160 years.  As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers.   This position can be based in our Woburn, Danvers, Plymouth or Norwood office.    Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see...
Salem Five Insurance Norwood, MA, USA Full Time
EPIC Insurance Brokers & Consultants
02/10/2026  
Senior Account Manager, Commercial Lines
  LOCATION: Hybrid, Needham, MA  Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next...
EPIC Insurance Brokers & Consultants Needham, MA, USA

 

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