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customer account professional Pennsylvania

95 customer account professional jobs found

CorVel
05/12/2026  
Claims Manager
The Claims Manager is responsible for the overall operation of a designated office.  The Claims Manager participates in formulating and administering company best practices as well as developing long-term goals and objectives, analyzing costs, activities and operations, supporting the goals of the Claims Department and CorVel.  This role is available for both remote and hybrid work arrangements. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Represents the company in a professional manner to both internal and external customers and clients Directs the performance and development of the employees in their department Ensures staff compliance with Workers’ Compensation laws and mandated regulatory reporting requirements Assures peak performance of the team through continued training and coaching, coupled with regular performance evaluations Utilizes jurisdictional expertise and knowledge of regulatory rules, statutes and procedures governing these...
CorVel Norristown, PA Full Time
CRC Group
05/10/2026  
Inside Underwriter
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Supports a team by identifying, soliciting, and arranging appropriate insurance coverage for clients by accessing binding authority and brokerage markets. Responsibilities include but not limited to underwriting new and renewal business, ensuring adherence to binding authority carrier guidelines, approving policy changes, maintaining workload, solving coverage issues, monitoring claims and managing...
CRC Group PA Full Time
CorVel
05/10/2026  
Senior Claims Specialist
The WC Senior Claims Specialist handles complex and high-profile Workers' Compensation claims following company standards. This role works closely with case managers and attorneys, manages subrogation, and negotiates settlements. The Senior Claims Specialist ensures the best possible outcome for the claim, meeting customer service expectations, and supporting the goals of the Claims Department and CorVel. This role is available for both remote and hybrid work arrangements. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Receives Workers’ Compensation claim, confirms policy coverage and acknowledgement of the claim Determines validity and compensability of the claim by investigating and gathering information regarding the claim and files necessary documentation with state agencies Establishes reserves and authorizes payments within reserving authority limits Develops and manages well documented action plans with the case manager and outcomes manager to reduce overall...
CorVel Norristown, PA Full Time
Berkley
05/10/2026  
Manager- Contract Surety
Company Details   Berkley Surety is a highly professional, service-oriented surety underwriting management company, providing a full spectrum of bonds for contract, environmental, and commercial surety accounts through multiple distribution channels in both the United States and Canada. We write on behalf of W. R. Berkley Corporation member company Berkley Insurance Company, which has an A.M. Best rating of A+ (Superior). We pride ourselves on building strong relationships with our agents. We highly value the insight and expertise our agency partners bring to the table which helps us provide timely and predictable surety solutions. Company URL:      www.berkleysurety.com                                    Responsibilities Manage, produce and underwrite new and renewal business from assigned agents/brokers in the primary line of business. Consistently achieve budgeted financial results (premium volume, loss ratio, premium...
Berkley Blue Bell, PA
CorVel
05/08/2026  
Account Manager I
The Account Manager is responsible for interacting with customers on an executive level and acting as an extension of the client; understanding and communicating agreed upon expectations to field offices and increasing the market share of business by providing service that meets and exceeds customer expectations, stewardship reporting, commitment to customer goals, and introducing/selling/implementing additional services. This is a hybrid role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Provide consultative customer services for one or more new or established accounts Introduce new services independently or with assistance as needed Handle local or regional accounts Manage accounts with revenue in one region and a minimum revenue amount of $1m per account with a combined revenue for all accounts of over $3m. Revenue growth with existing accounts Accounts Receivable - Responsible for all aspects of collections in conjunction with the respective operations...
CorVel Norristown, PA Full Time
CorVel
05/08/2026  
Customer Service Representative I - Workers' Compensation Call Center
The Customer Service Representative plays a vital role in supporting the Workers’ Compensation department by managing inbound and outbound calls and providing exceptional service to claimants and internal teams. This entry-level position is ideal for individuals looking to start a career in insurance, claims management, or customer service within a professional environment. You will assist claim adjusters by addressing inquiries, clarifying information, and ensuring accurate communication between all parties. Training will be provided to help you succeed and grow in this role. This role requires internet upload and download speeds of at least 80Mbps. This role is available for both remote and hybrid work arrangements.   ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Answer and return inbound and outbound phone calls promptly and professionally. Review claim history in the system and provide accurate information to callers. Collaborate with claim adjusters to...
CorVel Norristown, PA Full Time
Reliance Matrix
05/01/2026  
Medical Underwriting Assistant
Job Responsibilities and Requirements Excited to grow your career in Underwriting?     The Medical Underwriting Assistant is an excellent opportunity to gain hands-on experience while supporting the Medical Underwriting workflow. This role combines administrative responsibilities with introductory underwriting tasks, all under the guidance of a supportive supervisor.       Duties and   Responsibilities   Reviews EOI Exception report from   EOIApplication   Robitics   Process (RPA) process .   Monitors and address inquiries from   MUDocusign.Document   shared   mailbox .   Monitors and address undeliverable emails from   MedicalUnderwritingDoNotReply   shared   mailbox .   Inputs MIB   codes   into   MIB   database.    Review incoming electronic mail, distributing to assigned underwriter and Document Management department .   Utilizes EIS,...
Reliance Matrix Philadelphia, PA Full Time
WSFS Bank
05/01/2026  
Sr. Business Development Account Manager
Job Description NewLane Finance (www.newlanefinance.com) is a commercial equipment finance company, serving small and mid-size business nationwide. Our mantra is "business lending done right", and our strategy is to revolutionize small business lending by employing the latest technology and a motivated workforce to deliver fair and transparent financing solutions to businesses with unmatched levels of speed, convenience, and customer service. Our products and services are offered to the business community primarily through financing programs with equipment manufacturers, distributors, and dealers. NewLane Finance is powered by a $24B financial organization. NewLane Finance Corporation, powered by WSFS Bank, is in search of a candidate with strong new business development skills, experience with vendor program development, and 3+ years of equipment leasing and finance experience. We’re looking for this individual to originate small ticket equipment leasing programs...
WSFS Bank Philadelphia, PA Full Time
Liberty Mutual
05/01/2026  
Senior Underwriter, Large Property
Description Major Accounts Property is responsible for monoline property accounts with minimum account Total Insured Value is $300m with actual average inforce account Total Insured Value being more than $1b.  For an assigned book of the largest and most complex large single carrier commercial property accounts, analyzes the customer's property exposures, hazards, financial information, requested coverages, loss history, pricing targets and desired program structure to select business and determine appropriate terms and conditions. Will work closely with Risk Engineering to produce and manage a profitable book of business and manage producer/customer relationships. Maintains the highest level of skills/knowledge in the large property space with average account annual premium of more than $1m. Shares underwriting expertise with other underwriters and stakeholders across all levels.   Responsibilities Manages portfolio of brokers/agents & clients....
Liberty Mutual Philadelphia, PA Full Time
Reliance Matrix
04/30/2026  
Underwriting & GIO Consultant - Policy and Training
Job Responsibilities and Requirements The Underwriting & GIO Consultant - Policy and Training will be a member of the team responsible for creating a best in class underwriting and Group Insurance Operations training program with a forward thinking approach to career development and risk assessment in an evolving work environment. In this role, the Underwriter II will assist with the development of policies and procedures that allow the underwriting and Group Insurance Operations teams to operate consistently, with a focus on best practices, efficient workflow, and sound risk acceptance. Content Creation and Training Delivery  Assists with creating and revising Underwriting and Group Insurance Operations training material.  Training material will be focused on (but not limited to): Providing a thorough understanding of our manual rating approach, including base rates and factors that drive claims cost changes.  Understanding of EIS, OAC, PACS, VUE, DataMart...
Reliance Matrix Philadelphia, PA Full Time
Sentry
04/30/2026  
Account Executive-Pennsylvania Captive Territory
Our highly trained Account Executives present specialized commercial insurance, 401K, and life insurance products that are perfectly designed for the industries we serve. You’re not just in it to win it. You want to crush it every time. Because that’s what our sales professionals do. Not just anyone has what it takes to build strong and profitable relationships. If you’re a unique performer, Sentry offers a career opportunity that soars beyond commercial insurance sales.  We provide everything you need to carve out a sales career filled with success and purpose, including: High earning potential with base salary, commissions, monthly/annual incentives, plus recognition trips Outstanding benefits and a 401(k)-program matching dollar for dollar up to 8% Opportunities for professional development and growth Outstanding training and support An industry-leading line of products and services Total currently estimated projected compensation range for...
Sentry Scranton, PA Full Time
CorVel
04/30/2026  
Data Verification Analyst
The Data Verification Analyst is responsible for all bill review clerical functions, including mail, prepping and scanning medical bills, data entry, data verification and assisting with various phone and email tasks to support the bill review department. This is a hybrid role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Validate incoming data to the Bill Review system Identify and apply customer-specific rules and processes Requires continual and consistent communication with supervisor regarding status of Data Verification queues and workload Assist the bill review department with all clerical duties as assigned Additional duties as assigned   KNOWLEDGE & SKILLS: Ability to work on several concurrent tasks and prioritize workload with minimal direction Ability to identify, analyze and solve problems Basic computer proficiency, including familiarity with Microsoft Office applications Strong interpersonal, time management, and organizational...
CorVel Pittsburgh, PA Full Time
CorVel
04/30/2026  
Bill Review Supervisor I
The Bill Review Supervisor is responsible for the supervision of all operations within their designated department. This position functions as a member of the Bill Review Department leadership team, ensuring optimum team performance by providing exemplary support and assistance to achieve the organizational goals of excellent customer service of the bill review department and of CorVel. This is a hybrid role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Directs a team of employees in their day-to-day operations and the quality of services provided, focusing on production, timeliness, and quality of bill review performance Establishes employee performance goals and follow-up to ensure employees are achieving goals, providing encouragement, training, and coaching as needed Evaluates and maintains appropriate staffing levels to ensure work is completed within internal and external customer turn-around time expectations Responsible for maximizing department quality and...
CorVel Pittsburgh, PA Full Time
Travelers
04/30/2026  
Property Outside Claim Rep Associate
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Bloomsburg, PA Full Time
Travelers
04/30/2026  
Outside Property, Associate Claim Rep
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Harrisburg, PA Full Time
Zenith American Solutions
04/28/2026  
Retirement Benefits Processor
Position Summary The Retirement Benefits Processor performs technical and administrative duties associated with the processing and verification of participants' retirement benefit inquiries and applications in accordance with Company policies, regulatory requirements, and plan guidelines. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Maintains current knowledge of assigned Plan(s). Processes retirement benefit applications; verifies the accuracy of information, researches or investigates past service, related credits, and insurance deductions. Responds to inquiries from participants, beneficiaries, and union representatives, directly or indirectly, regarding retirement benefits. Determines benefit eligibility and requests necessary documentation from unions, employers, and the Social Security Administration to expedite processing....
Zenith American Solutions Pittsburgh, PA Full Time
BP&C, Shared Services Inc. (American National & Argo Group)
04/28/2026  
Underwriting Assistant
Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description We are looking for a highly capable   Underwriting Assistant to join our team.  This position will provide support and assistance to the overall underwriting function through customer service, maintaining policies and procedures, processing underwriting transactions, data research and analysis, and other various tasks, as needed. The primary duties and responsibilities of the role are: Assist underwriters in carrying out their essential duties and responsibilities to enhance the overall performance of the division through utilization of systems and guidelines. Develop and maintain positive working relationships with...
BP&C, Shared Services Inc. (American National & Argo Group) Rockwood, PA Full Time
Guardian
04/17/2026  
Process Improvement Analyst III
Please note: This is a hybrid position, which requires three days per week attendance in one of our primary office locations (Bethlehem, PA, Holmdel, NJ, or New York, NY) with the additional two days designated as remote work days. The Process Improvement Analyst III is responsible for leveraging underwriting process knowledge to create, update, and maintain written policies and procedures that align with the vision and strategies of the department and Group Profit Center. They partner with appropriate business areas to collect and analyze data and provide recommendations that improve workflows and drive efficiency. They also support the development, maintenance, execution, and oversight of underwriting protocols that monitor compliance with state and federal regulatory requirements and align with Guardian’s Corporate Policies. They serve as a liaison between Underwriting and Compliance on individual cases to ensure underwriting guidelines satisfy regulatory requirements....
Guardian Bethlehem, PA Full Time
Travelers
04/17/2026  
Associate Senior Counsel, Claim
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Blue Bell, PA Full Time
HUB International
04/16/2026  
Client Service Representative
Discover a Career That Empowers You — Join HUB International!   At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people.   Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team.   As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring...
HUB International Erie, PA Full Time

 

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