167 customer care advocate jobs found

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance RN Field Case Manager This Field Case Manager will cover our Jacksonville, FL region and must live in this area in order to be considered. Must have as least 1.5 years of prior Field Case Manager workers compensation experience. PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; though advocacy, progressive medical treatment, and timely return-to-work; while acting as...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance RN Field Case Manager This Field Case Manager will cover our Orlando, FL region and must live on the east coast area in order to be considered. ​Must have as least 1.5 years of prior Field Case Manager workers compensation experience. ​ PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; though advocacy, progressive medical treatment, and timely return-to-work;...

The Client Services Specialist (CSS) provides support to Gehring Group’s account management team in answering daily service needs and providing claims/billing support to employees/members of clients. The CSS is an advocate for Gehring Group’s clients’ employees and reports directly to the Supervisory Account Manager while working under the supervision of the Client Services’ Team Lead. The CSS is well-versed in employee benefits, including medical, dental, vision, life, and disability coverage.   Your Impact : 1. Establish and maintain excellent working relationships with clients and insurance partners: Resolve clients’ escalated and complex issues relative to billing and member eligibility, claims resolution, member appeals, benefit verification, medical procedure authorizations, and general benefit inquiries. Serve as an expert resource and provide guidance to clients and their employees throughout the year on benefits. Assist with the execution of Employee...

Job Description: Title: Senior Account Manager – Employee Benefits   Work Mode:  Remote with some occasional travel (Florida Only) | Location/Supporting:  Tampa, FL  | Experience:  Level-Funded and Self-Funded Plans / Bilingual Required (Spanish/ English)   Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations    About the Role:  Responsible for IOA Benefits Account Management activities under Producer direction. Responsibilities...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance RN Field Case Manager This Field Case Manager will cover the Miami, FL region and must live in this area in order to be considered . ​Must be an RN and have as least 1.5 years of prior Field Case Manager workers compensation experience. PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; though advocacy, progressive medical treatment, and timely return-to-work; while...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is Seeking an Intern to join our growing team! This position exists to provide a college student to experience working in a professional insurance sales and service office. The student will understand what a career in insurance entails and assist our team in various tasks as assigned. How You Will Contribute This opportunity will provide exposure to all aspects of selling and servicing insurance at a high level. This internship is a great introduction to a career in sales, and provides students with a hands-on learning experience. Each day provides students with a variety of experiences, and education is at the forefront of this internship Student will develop and execute a sales process (relationship building, prospecting new opportunities, meeting with prospective clients, policy review/analysis,...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Senior Financial Operations Audit Analyst to join our growing team in Maitland, FL ! The Senior Financial Operations Audit Analyst involves financial and compliance review and significant recruiting and mentoring of other teammates. The Senior Financial Operations Audit Analyst plays a key leadership role within the Financial Operations Audit (FOA) team, responsible for planning, executing, reviewing and managing audit fieldwork across financial, operational, and compliance areas. This role combines strong internal audit fundamentals with increasing use of data analytics and automation to enhance audit efficiency, coverage, and insight. Senior Analysts are expected to independently manage audits, mentor team members, and contribute to the evolution of FOA methodologies, including continuous audit and...

The Account Executive is responsible for overseeing the day-to-day management of insurance placements for customer accounts. This role serves as the primary liaison between customers, insurance carriers, and internal service teams to ensure accurate coverage, timely execution, and a high‑quality customer experience while proactively identifying opportunities to enhance customer programs. The Account Executive partners closely with customers, internal service teams, and market partners to deliver solutions aligned with customer objectives and organizational standards. Your Impact: Customer Relationship Management Serve as the primary point of contact for Property & Casualty customers’ insurance needs. Build and maintain strong, trusted customer relationships through proactive communication and strategic guidance. Lead customer meetings, coverage reviews, and renewal presentations. Ensure timely response to customer inquiries and resolution of insurance service issues....

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Job Description $1,500 to $3,000 Signing Bonus - amount is dependent on experience.  To qualify for the Signing Bonus, applicants must be new to the Auto Club Group (not applied in the last 180 days).  There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment.  Additional details can be provided by our Recruiting Team at the time of application. Ready to turn your sales skills into a career you love? Join AAA- The Auto Club Group as a Travel Sales Agent and help clients plan unforgettable vacations—no prior travel experience needed. We’re looking for driven, people-focused sales professionals who want to grow in a fast-paced and exciting industry. What We Offer: Competitive base pay +...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Orchid Insurance , an Arrowhead Intermediaries company, is seeking an Agency Development Manager - National Partnerships to join our growing team in Tampa, Vero Beach, or remotely. Orchid is seeking a dynamic and relationship-focused Agency Development Manager (ADM) to expand our agency distribution channel by driving qualified quote submissions, increasing written premium, and growing policies in force. This role is ideal for a self-starter who thrives on building meaningful connections, solving problems creatively, and supporting agency success. As an ADM, you will serve as a trusted advisor to our agency partners, providing training, strategic guidance, and support across systems, products, and underwriting guidelines. You will also identify new agency opportunities and collaborate cross-functionally to ensure our offerings...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Position Description Primary Duties and Responsibilities: Serves as a business function expert on one or more teams, representing the operational interests of one or more business units.  Identifies various business aspects of projects that may need modification during changes in the project’s design and development.  Provides guidance/training to other team members/business partners to improve performance.  Develops and analyzes data models and reports and prepares recommendations for management review.  Conducts application/technology demonstrations and briefings to various groups and levels of management.  Provides expert advice, guidance and counsel to team members/business partners.  Leads activities related to conducting complex analysis, evaluating alternatives...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) / AAA Car Care:   At AAA Car Care, we are your preferred automotive experts, providing customers with friendly, knowledgeable advice and technical expertise. With 47 stores and counting, we are one of the largest chains of AAA club-owned repair facilities in the USA. In our clean and conveniently located facilities, we offer a full range of automotive repair and maintenance services to AAA members and non-members.  Every AAA Car Care facility is staffed with ASE-certified technicians who ensure that every car is treated with the utmost care. With the majority of our shops being air conditioned, it sets us apart from our competitors.  Now you know about us, but who are you? You are likely someone who...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Braishfield Associates, a division of Hull & Company, LLC is seeking a Customer Service Specialist to join our team in Orlando, FL.  The primary responsibility of this role is to service customer accounts. How You Will Contribute: Set up New and Renewal client records Review applications Bind New and Renewal policies Issue policies as necessary Follow up for missing file documentation (loss runs, applications, etc.) Issue, Invoice and Process endorsements, cancellations, reinstatements and non-renewals; or other policy servicing tasks Order loss control reports, follow up for compliance of recs Compliance with Quality Control guidelines Other activities, duties, projects or tasks as assigned Licenses and Certifications: 2-20 license (within 90 days of employment) Skills...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is   seeking   Chief Data Officer   to join our growing team in   Daytona, FL, Plano, TX, Charlotte, NC, DC/MV/VA !         The Chief Data Officer (CDO) is a senior executive responsible for defining, building, and scaling the enterprise‑wide data strategy. Reporting directly to the Chief Information Technology Officer (CITO), this leader will develop the vision, strategy, and execution plan for a modern data platform, establish the analytics workbench, and ensure the organization’s data foundation is robust, trusted, and ready to support AI‑enabled capabilities. The CDO must bring a strong AI‑first mentality, anticipating how data will fuel emerging AI use cases and ensuring the enterprise is prepared for rapid advancements in automation, intelligence, and decisioning. The...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is   seeking   Senior Vice President, IT Strategy & Innovation   to join our growing team in   Daytona, FL, Plano, TX, Boston, MA, or Remote !         The Senior Vice President of IT Strategy & Innovation is a visionary technology executive responsible for shaping the long‑term technology direction of the enterprise while driving near‑term innovation and incubation. This leader will define and execute an integrated IT strategy aligned with corporate objectives, advance enterprise architecture, and champion innovation with a strong emphasis on data, AI, and interoperability. As a direct report to the CITO, this role influences the entire technology landscape and plays a critical part in enabling business growth through modern, scalable, and forward‑thinking solutions....

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is   seeking   Senior Director, Technology Solutions   to join our growing team in   Daytona, FL, Plano, TX, or Boston, MA !         The Senior Director, Enterprise Technology Solutions sets the long-range direction for Enterprise toolsets & systems and partners with corporate functions to enable the business through reliable, secure, and customer-centric technology. This leader brings a strong sense of urgency and a bias to action—anticipating needs, removing obstacles, and delivering outcomes that improve how teams work every day. The role establishes, plans, and administers overall policies and goals for Enterprise Technology Solutions, analyzes technology needs and service delivery across corporate functions (including Legal, Marketing Communications, Team Resources,...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Braishfield Associates, a division of Hull & Company, LLC is seeking a Customer Service Specialist to join our team in Orlando, FL.  The primary responsibility of this role is to service customer accounts. How You Will Contribute: Set up New and Renewal client records Review applications Bind New and Renewal policies Issue policies as necessary Follow up for missing file documentation (loss runs, applications, etc.) Issue, Invoice and Process endorsements, cancellations, reinstatements and non-renewals; or other policy servicing tasks Order loss control reports, follow up for compliance of recs Compliance with Quality Control guidelines Other activities, duties, projects or tasks as assigned Licenses and Certifications: 2-20 license (within 90 days of employment) Skills...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Looking to take your sales career to the next level?  Join America’s most trusted brand with over 100 years of service as an Insurance Sales Agent—no insurance background required. If you have strong-proven sales skills and the drive to succeed, we’ll provide the training and support you need to launch a rewarding career. What we offer: Competitive base pay + uncapped commission + performance bonuses Average annual earnings $57,000-$87,000+ Unlimited commission potential Elevated commission payout (first 15 months) Supplemental Pay paid monthly Additional $200/week for months 0-2 Additional $150/week for months 3-4 Additional $100/week for months 5-6 New Hire On-Pace Bonus  Non-exempt (overtime eligible) Competitive benefits packages...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Subrogation Claim Support Assistant II- AAA The Auto Club Group Reports to: Claim Manager as appropriate                         What you will do: Provide support to the Claims department by completing functions that require an advanced understanding of concepts, processes and the organization and workflow for one or more Claims lines of business and one or more claim systems. Work independently with limited supervision to complete functions that may require analysis, research, calculations, or the synthesis of information from multiple sources. Receive inbound and make outbound customer phone calls to resolve claims needs. Review claim documents for accuracy and determine the next action within the process. Train less senior staff members in departmental...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years.  Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group.   Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:  Other Branch positions – Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales and...