16 customer care advocate jobs found

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Winston Benefits, a Brown & Brown company, is in search of a Client Solutions Analyst to join their team. The Client Solutions Analyst supports clients by documenting requirements, designing, and configuring the benefits system to meet client enrollment and administration needs. The CSA will implement and maintain client business rule requirements and setup of portals via configuration on some of the more complicated and high-profile cases. WHAT YOU’LL DO: Identify client’s needs to determine impact on the system and to find solutions around system limitations. Recommend system solutions to clients during the Open Enrollment process. Implement/Maintain Client Business Rules Requirements.  Implement/Maintain Client setup and Portals via Configuration.  Configure the system based on business requirements...

New Jersey Manufacturers Insurance Company (NJM) was founded in 1913 by a group of manufacturers seeking to provide cost-effective, safety conscious and financially secure workers' compensation insurance for their workers. From inception the Company has operated as a mutual, with a focus on the needs of its policyholders. Today, NJM Insurance Group, is a leading mid-sized U.S. property and casualty insurance company with 90 consecutive years of A+ financial strength ratings by AM BEST. Due to exceptional employee experience, NJM has been included on the latest Forbes List of Best Employers in New Jersey for the fourth year in a row. The NJM reputation for being a top provider of outstanding customer service was reaffirmed by the most recent J.D. Power Auto Insurance Claims Survey. Over the last five years, the Company has focused on a strategic plan that calls for it to become a regional property & casualty insurer and has transitioned away from its affinity-based...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Employee Benefits Account Manager to join our team. This position will report to our agency located in either Roseland, NJ, Uniondale, NY, or Shelon, CT. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a hybrid position.  Responsibilities: Function as a benefits expert regarding client management and with plan design and financials. Evaluate and develop employee benefit plan designs in alignment with strategic plan and goals for new and renewal commercial lines business. Manage RFP preparation, plan and marketing strategy, rate negotiation and contract provisions with vendors and underwriters. Manage renewal process, and negotiate...

Crum & Forster Company Overview Crum & Forster (C&F) provides market leading property & casualty, accident & health, specialty and standard commercial lines insurance solutions. A true underwriting company, we have a 200-year history of helping our customers manage risk with laser-focused expertise, integrity and discipline. Our people are empowered to make decisions and problem-solve with you smartly and swiftly. Our annual gross written premium is 6.2 billion. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best.   Our most valuable asset is our people. We have 3000 employees, and locations throughout the United States and India. With our employee-first focus, the Company is consistently recognized as a great place to work, earning multiple workplace and wellness awards, including the Great Place to Work® Award, Fortune 100 Best Companies to Work For, Fortune Best Workplaces for Parents, Fortune Best...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Employee Benefits Account Executive to join our growing team in Roseland, NJ .     The Employee Benefits Account Executive serves as a key liaison for both large and small client groups, ensuring exceptional service delivery and client satisfaction in alignment with B&B’s service standards. Collaborate closely with the Team Leader and Benefits Department to support service initiatives, implement product enhancements, and strengthen both internal and external relationships. The role also involves identifying market opportunities, supporting business development efforts, and contributing to proposal creation and client retention strategies.     How You Will Contribute:    Independently serve as a key liaison for both large...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a n Assistant Broker to join our growing team in Morristown, NJ .       The Assistant Broker is responsible for reviewing new and renewal applications to evaluate difficult and/or complex Excess & Surplus (E&S) risks in various lines of business to determine acceptability or declination of coverage’s requested and brokering said risks to viable carriers for coverage. Brokers are required to have experience and a full understanding of the E&S insurance industry. This position will primarily utilize brokering to an end; however, may occasionally utilize the binding authority process       How You Will Contribute:    Completes and files documentation required for risk acceptance determination....

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a n Assistant Broker to join our growing team in Morristown, NJ .       The Assistant Broker is responsible for reviewing new and renewal applications to evaluate difficult and/or complex Excess & Surplus (E&S) risks in various lines of business to determine acceptability or declination of coverage’s requested and brokering said risks to viable carriers for coverage. Brokers are required to have experience and a full understanding of the E&S insurance industry. This position will primarily utilize brokering to an end; however, may occasionally utilize the binding authority process       How You Will Contribute:    Completes and files documentation required for risk acceptance determination....

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Agency Development Manager to join our growing team! The Agency Development Manager (ADM) is responsible for expanding and strengthening the agency distribution channel by driving qualified quote submissions, increasing written premium, and growing policies in force. This role serves as a strategic business partner to agency partners, providing training, consultation, and ongoing support to help agencies maximize performance and achieve growth objectives. The ADM builds and maintains strong agency relationships, delivers guidance on products, systems, and underwriting guidelines, and identifies opportunities to improve agency engagement and profitability. Working collaboratively across multiple departments, the ADM helps ensure products and programs remain competitive while supporting the successful...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is Seeking an Insurance Operations Audit Associate to join our growing team in Roseland, NJ . Please note that this is not a financial audit role. All positions within Insurance Operations are designed to allow individuals to grow professionally and learn about the company and the industry. In addition to accessing our Profit Centers remotely, we travel to many of our 300+ decentralized locations performing audits of best practice processes and procedures. This is an opportunity designed to prepare the audit associate for continued career growth within the audit team and for other roles on the Brown & Brown team. How You Will Contribute: Assist in reviewing all insurance operations best practices for Retail & Wholesale Profit Centers in order to verify compliance with Brown & Brown best...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Director of Public Entity Insurance Administration to join our growing team in Parsippany, NJ!   To work jointly with the Profit Center Leader, division producers, claims administration and support staff in the placement and servicing of public entity accounts that are in a joint insurance fund administrated by the profit center. How You Will Contribute:   Develop a full understanding of the regulations governing joint insurance funds in the State of New Jersey. Identify all markets and other alternative risk mechanisms for the placement of public entity business. Understand and incorporate procedures that are required by alternative risk placements in the servicing of new and existing business. Be proficient in the knowledge of public entity insurance so to identify risk exposures and...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an  Insurance Assistant  for our team in  Marlton, NJ! The Insurance Assistant supports the service team in delivering exceptional client service by providing technical and administrative assistance across daily operations. This role handles policy processing, billing, certificates, and compliance tasks while assisting with renewals and documentation. The Technical Assistant builds strong relationships with teammates, carriers, and vendors to enhance client retention, ensures accuracy and adherence to agency guidelines, and contributes to a collaborative, positive team environment.   How You Will Contribute:   Responsible for the day-to-day administrative tasks including but not limited to policy checking, customer billing, and processing policies/endorsements, invoicing, issuance of...

LOCATION: Melville, NY, Bridgehampton, NY, Jersey city, NJ, Summit, NJ  Hybrid position Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a Property & Casualty Broker to join our growing team in Morristown, NJ ! The Commercial Lines P&C Broker will gain technical knowledge along with an understanding of internal processes and procedures necessary to be effective in a Broker or Binding Authority Underwriter role.  The Commercial Lines P&C Broker is responsible for assisting in achieving incremental sales goals, along with participating in various training and educational opportunities. How You Will Contribute:     Develop the skills to interact with company and retail agent personnel in a diplomatic and knowledgeable manner in order to establish positive relationships, increase revenues and retain policies upon expiration. Develop relationships with insurance agents, brokers, and carriers by...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Morstan General Agency is seeking a Commercial Lines P&C Broke r to join our growing team in Morristown, NJ ! The Commercial Lines P&C Broker will gain technical knowledge along with an understanding of internal processes and procedures necessary to be effective in a Broker or Binding Authority Underwriter role.  The Commercial Lines P&C Broker is responsible for assisting in achieving incremental sales goals, along with participating in various training and educational opportunities. How You Will Contribute:     Develop the skills to interact with company and retail agent personnel in a diplomatic and knowledgeable manner in order to establish positive relationships, increase revenues and retain policies upon expiration. Develop relationships with insurance agents, brokers, and carriers by...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Financial Audit Manager to join our growing team in Roseland, NJ !   The Financial Audit Manager is responsible for the medium of information, recommendation, and observation of best practices; to recruit and enhance quality teammates to the various disciplines and fields of Brown and Brown. How You Will Contribute:   Prepare and review the various sections of the audit programs for Integrated, Financial, Cash, and Financial Team Leader reviews, including second level review of certain non-SOX areas in audit binders as assigned by Regional Director Manage the day-to-day operations of the Field Work and track the team’s progression to...

As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: our people . At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world.  Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions. Job Description Are you looking for your next opportunity? Sompo has a unique opportunity for a...