24 customer care advocate jobs found

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance RN Field Case Manager This Field Case Manager will cover our Trenton, Marlton, Cherry Hill, NJ region and must live in this area in order to be considered. ​ Must have as least 1.5 years of prior Field Case Manager workers compensation experience. Quarterly Bonus Eligible! PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; though advocacy, progressive medical...

This Source to Pay Finance Analyst must support Global Source to Pay’s culture of collaboration and innovation. This role supports the factory/ operations as well as the adoption of initiatives launched by Source to Pay team. This position will actively manage and support multiple highly visible, time-sensitive activities, effectively interface with all levels of management.     Key performance areas for this position include: Support onshore Global Accounts Payable team by approving reconciliation work performed by Third Party AP support team, which is critical from an audit standpoint. Role would also lead the B2B program—including American Express BIP and Citibank—and manage PO to invoice and P-card compliance. Identifying trends to grow the P-card program, reporting on monthly performance changes, and working to meet targets throughout the year. The analyst would serve as a backup for members of the Global AP team and handle sensitive invoices as...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. We are seeking a forward-thinking Product Owner who thrives in a fast-paced, Agile environment and brings strong experience managing complex work with cross-team dependencies. This role is the ‘voice of the customer’ within the Agile development team and is responsible for supporting the optimization of business outcomes and product development process on our digital transformation efforts. This role will own the product/team delivery roadmap, manage relationships and stakeholder communications, maintain product strategy and business alignment in delivery team backlog and work to deliver results quickly. This role serves as the triangulation liaison and primary communication bridge...

The Workers Compensation team is searching for a WC Claims Account Specialist (I/II/Sr).  The overall responsibility of this position is to consistently execute on the Company’s mission vision values, leading customer service approach, and claims business model that leads to better outcomes for our injured workers and insureds. The Claims Account Specialist will be responsible for contacting all parties involved in the claim, gathering, and securing all necessary information to effectively evaluate the claim and implement an action plan to manage the claim. The Claims Account Specialist will work with and communicate to NJM policyholders, injured workers, medical providers, NJM Medical Services Administration Department, the NJM Special Investigation Unit, WC Legal Staff, other departments within NJM, and vendors as needed. This is an entry level position in the Claims Account track that will require consistent supervision, guidance and coaching in the skill development of the...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Insurance Sales Producer for its team in Marlton, NJ !     The primary responsibilities of the Commercial Insurance Sales Producer are to sell and renew insurance to businesses in this community and region. Our team environment will provide you with a wealth of resources to help you reach your full potential. New sales are the focus of the position and cross sales of existing clients is also encouraged. As a full service agency, we can bring Personal Insurance, Commercial Insurance and Employee Benefits products to our customers. You will report directly to our Sales Manager.     How You Will Contribute:     Prospect, develop, propose, and bind new business Actively pursue new customer prospects through telemarketing, networking, and personal...

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. The Claims Executive is considered an expert in managing insurance claims on an individual and portfolio level for our clients, and is utilized as a trainer, mentor with their technical expertise. They must be able to execute with little to no tactical supervision; have...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Morstan General Agency is seeking a Commercial Lines P&C Broke r to join our growing team in Morristown, NJ ! The Commercial Lines P&C Broker will gain technical knowledge along with an understanding of internal processes and procedures necessary to be effective in a Broker or Binding Authority Underwriter role.  The Commercial Lines P&C Broker is responsible for assisting in achieving incremental sales goals, along with participating in various training and educational opportunities. How You Will Contribute:     Develop the skills to interact with company and retail agent personnel in a diplomatic and knowledgeable manner in order to establish positive relationships, increase revenues and retain policies upon expiration. Develop relationships with insurance agents, brokers, and carriers by...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Morstan General Agency is seeking a Commercial Lines P&C Broke r to join our growing team in Morristown, NJ ! The Commercial Lines P&C Broker will gain technical knowledge along with an understanding of internal processes and procedures necessary to be effective in a Broker or Binding Authority Underwriter role.  The Commercial Lines P&C Broker is responsible for assisting in achieving incremental sales goals, along with participating in various training and educational opportunities. How You Will Contribute:     Develop the skills to interact with company and retail agent personnel in a diplomatic and knowledgeable manner in order to establish positive relationships, increase revenues and retain policies upon expiration. Develop relationships with insurance agents, brokers, and carriers by...

LOCATION: Melville, NY, Bridgehampton, NY, Jersey city, NJ, Summit, NJ  Hybrid position Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values...

Company Details     Berkley One exists to insure and protect the lifestyles of a modern generation of affluence. We seek clients that are sophisticated individuals and families who require world-class risk and claims management customized to their needs, a team of select expert independent agents and innovative digital tools to keep it simple and easy. We’ll blend our partners, products and capabilities with all that is Berkley, generating a modern solution for the customers we serve.   Our culture is one of innovation, creativity and teamwork. Our team is highly motivated, passionate about our business, and deeply experienced in developing and delivering product and service solutions in the personal insurance marketplace.  #LI-AV1  #LI-Remote This role will require a colleague to travel to cover a territory within the Northeast region therefore this person will need to reside in NJ, NY, CT or RI state.     The company is an...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Winston Benefits, a Brown & Brown company, is seeking a Training Coordinator to join our team! The Training Coordinator maintains knowledge of all products and services offered; is responsible for current and new staff preparedness; and creates training material and conducts classroom training. What You'll Do Be knowledgeable of all products and services offered by Winston Benefits. Be knowledgeable of all workflow processes within the Winston Benefits organization. Work with Subject Matter Experts and Account Managers to develop new training material and maintenance of existing programs. Facilitate instructor-led classroom training and individual training on product knowledge and customer service skills for Call Center and Sales Department. Support Call Center and Sales Department as needed with electronic and paper...

Company Details   Berkley One   is a modern insurance provider for a modern generation of affluence. We serve clients who live dynamic, adventurous lives and expect their insurance experience to match. Our mission is to deliver highly personalized risk and claims management through a blend of expert independent agents, cutting-edge digital tools, and the strength of the  Berkley  brand.   Why Join Us? At Berkley One, you’ll be part of a forward-thinking team that’s reimagining personal insurance. We’re building solutions that are as sophisticated and agile as the clients we serve—individuals and families who value innovation, simplicity, and exceptional service. You’ll collaborate with passionate professionals, leverage modern technology, and help shape the future of our industry. #LI-AV1 #LI-HYBRID What We Value A client-first mindset with a passion for delivering exceptional experiences Curiosity, creativity, and a drive to...

Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Winston Benefits, a Brown & Brown company, is seeking a Benefits Specialist to join our call center team!    A Benefit Specialist is responsible for the day-to-day servicing of clients. WHAT YOU’LL DO: Be knowledgeable of all products and services offered by Winston. Be knowledgeable of all workflow processes. Respond to all inbound service calls and voicemail messages from customers, according to Call Center Research and resolve complaints to ensure customer retention and satisfaction. Communicate with carriers on behalf of members to obtain and update necessary information. Mail voluntary insurance product brochures, applications, service request forms and claim forms as Respond to inquiries from Benefit Consultants/Enrollers. Keep Account Manager and Customer Service Manager informed of any...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Winston Benefits, a Brown & Brown company, is seeking a Client Account Representative to join our team! The Client Account Representative will partner closely with Winston Benefits Clients to manage their accounts.  This position will address any client concerns through regular communication and excellent customer service.  This position will assist with Client open enrollments and maintain the Clients account throughout the year.  We will rely on this position to listen to our clients and use deductive reasoning skills, technical expertise, creativity and passion for helping to meet their needs. WHAT YOU’LL DO: Responsible for addressing Client Facing Issues on Issue Tracker.  Data Integrity ongoing review.  Call center Issues resolution.  Responding to Client emails.   Manual corrections to enrollment...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a Personal Lines Underwriter to join our growing team in Morristown, NJ!      The Personal Lines Underwriter reports to a manager and operates at an advanced level of underwriting expertise, requiring minimal supervision. This role primarily involves evaluating both routine and complex risk scenarios to determine their acceptability on behalf of the carrier and often includes negotiating coverage terms and pricing.  How You Will Contribute   Review new business applications to confirm that information is appropriate to determine underwriting actions and when exceptions or opportunities for presentation of additional coverages exist.  Appropriately determines opportunities to operate outside of standard carrier and/or agency criteria and coordinates negotiations to resolve.  Recommend...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

Foundation Risk Partners , one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Customer Service Advocate to their Corporate Synergies team in Philly Metro Region.  Job Summary: The Benefits VIP Representative handles claims resolution, benefits inquiries, coverage eligibility concerns, and other related issues for our clients' administrators and employees. They work closely with clients and carriers via phone and email to resolve matters within a 24-hour timeframe. Essential Functions: •     Address client employee insurance concerns, answer benefit-related questions, and assist with claims resolution, patient advocacy, and pre-certifications. •    Educate client employees on optimal benefit utilization and provide guidance on cost-effective plan options. •    Maintain detailed records of client interactions, entering data into Salesforce and generating client analysis reports as necessary. •    Use Salesforce to gather...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is Seeking an Insurance Operations Audit Associate to join our growing team in Roseland, NJ . Please note that this is not a financial audit role. All positions within Insurance Operations are designed to allow individuals to grow professionally and learn about the company and the industry. In addition to accessing our Profit Centers remotely, we travel to many of our 300+ decentralized locations performing audits of best practice processes and procedures. This is an opportunity designed to prepare the audit associate for continued career growth within the audit team and for other roles on the Brown & Brown team. How You Will Contribute Assist in reviewing all insurance operations best practices for Retail & Wholesale Profit Centers in order to verify compliance with Brown & Brown best...