40 customer care advocate jobs found

Job Description About Acrisure Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Responsibilities: Provide clients with customer service such as answering claims related questions, discussing claims processes and following up with the client at the conclusion of the claim to ensure all issues were addressed Contact clients and gather all appropriate information to...

Discover a Career That Empowers You - Join HUB International At HUB International, we believe the best workplaces do more than offer a job. They invest in their people, celebrate their communities, and build cultures where everyone belongs. We are proud to be that kind of company, and the recognition we have earned reflects it. In 2026, Newsweek named us one of America's Greatest Workplaces for Culture, Belonging, and Community, and one of America's Most Patriotic Companies. We were recognized among the top 20 Best Finance Companies to Work For as rated by women, and our internship program earned a fourth place ranking in Vault's 2026 Best Internships for Insurance. These are not just awards. They are a reflection of the daily choices our people make to show up for each other and for the clients we serve. We help individuals, families, and businesses protect and plan for what matters most through a broad array of insurance, retirement, and wealth management products and...

As the Head of Platform Engineering – Control Plane, you will lead the development and implementation of our platform control plane initiatives which include governance layer as a code and all control functions directing our execution plan. Your role is pivotal in building and scaling a highly flexible, scalable, governed execution plane. You will: You will collaborate closely with cross-functional teams, stakeholders, and technology partners to develop and integrate automation solutions that drive business growth, improve customer experiences, and reduce operational costs. You have: Bachelor’s or master’s degree in computer science, engineering, management or a related field. Strong people leadership experience managing software engineering teams, including hiring, coaching, performance management, and developing senior technical talent. Deep hands-on technical background designing, building, and operating distributed, cloud-native platform services in production....

As the Head of AI Platform Engineering – Execution Plane, you will lead the development and implementation of our enterprise platform’s execution layer including management of agentic AI workloads, model gateways, agent runtimes, tool/action gateways, MCP servers, orchestration frameworks, or AI execution engines. You will: You will collaborate closely with cross-functional teams, stakeholders, and technology partners to develop and integrate automation solutions that drive business growth, improve customer experiences, and reduce operational costs. You have: Bachelor’s or master’s degree in computer science, engineering, management or a related field. Strong people leadership experience managing software engineering teams, including hiring, coaching, performance management, and developing senior technical talent. Deep hands-on technical background designing, building, and operating production-grade distributed systems, AI/ML platforms, data platforms, or...

Discover a Career That Empowers You — Join HUB International! At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people. Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team. As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring...

Job Description About Acrisure Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Responsibilities: Provide clients with customer service such as answering claims related questions, discussing claims processes and following up with the client at the conclusion of the claim to ensure all issues were addressed Contact clients and gather all appropriate information to adequately...

About Us  We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.  RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company....

Position Title Private & Commercial Concierge Associate   Location New York, NY 10018   Job Summary The Private & Commercial Concierge Associate (PCC) serves as the first point of contact for our Private Bank clients and prospective clientele, delivering a refined, high-touch service experience with professionalism and discretion. In this role, the PCC will be responsible for supporting requests from clients, third parties, as well as from Private Client Groups (PCG). Through these interactions, the PCC will create detailed documentation to ensure inquiries are resolved in an accurate and satisfactory manner with a focus on first-contact resolution. Including but not limited to conducting client focused telephone activities, replying to emails from colleagues and clients, troubleshooting Internet Banking profiles, and handling various other related duties. This position offers a path for high-performing individuals to expand on their current skill set, mastering...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a Cash Receipts Specialist to join our growing team in Garden City, NY !         The Cash Receipts Specialist is responsible for managing producer accounting activities, including account cash application and reconciliation, balance resolution, premium corrections, and return premium processing. Collaborate with producers and underwriting teams to resolve discrepancies and ensure accurate financial records.     How You Will contribute:   Responsible for posting daily cash deposits received in a variety of ways (EPAY/ACH/Lockbox/Physical Checks etc..).   Responsible for research and proper posting of misapplied/unapplied funds.   Research and resolve credits on account either through proper application or refund...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a Cash Receipts Specialist to join our growing team in Garden City, NY !         The Cash Receipts Specialist is responsible for managing producer accounting activities, including account cash application and reconciliation, balance resolution, premium corrections, and return premium processing. Collaborate with producers and underwriting teams to resolve discrepancies and ensure accurate financial records.     How You Will contribute:   Responsible for posting daily cash deposits received in a variety of ways (EPAY/ACH/Lockbox/Physical Checks etc..).   Responsible for research and proper posting of misapplied/unapplied funds.   Research and resolve credits on account either through proper application or refund...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role is   focused   on networks, aggregators, and market access providers within the national firms space, with a concentrated focus on those distribution models. The ideal candidate brings strong commercial sales and relationship management experience, with a proven ability to grow strategic partnerships and influence results in complex, high-visibility environments. Success in this role requires exceptional cross-functional...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Risk Control Specialist to join our growing team! The position of Risk Control Specialist will be assigned Comp Alliance members in their territory for which they are responsible for professional workers’ compensation risk management services. These services include annual loss control safety inspections, attendance at member safety committee meetings, and conducting routine training programs. The position also calls for producing occasional safety articles. The position calls for the ability to work independently with good time managements skills, and posses a very good ability to communicate with professionals in the municipal and school district environment. How You Will Contribute:   Responsible for maintaining annual contact with Comp Alliance members, including safety inspections, safety...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Personal Lines G eographic Sales Leader to join our growing team! The purpose of the Geographic Sales Leader is to increase sales volume and profitability in a dedicated geography and line of business segment through impactful leadership, strategic planning, and ongoing development of new and seasoned producers. How You Will Contribute:   Establish a plan for sustainable organic growth, focusing on financial results, new business and customer retention, and talent acquisition and development. Establish, direct, and monitor sales goals and objectives that are aligned with the national practice and regional strategy. Lead, coach, and motivate the sales teams with an unwavering commitment to revenue growth. Partner with national, market and local leadership to regularly evaluate and...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a  Property Claims Examiner to join our growing team in Garden City, NY!         This position will be responsible for the handling of first party property losses, proactively handling claims from first notice of loss through ultimate resolution .         How You Will Contribute:     Manage and adjust first party property claims, ensuring the highest level of customer service and technical claim file quality.   Secure all pertinent documentation related to the loss .    Assign and manage the activities of independent adjustors and other vendors.   Evaluate loss and policy information to make proper coverage assessments.   Refer cases timely to Claims Manager regarding potential for...

The Head of Experience Strategy in the Financial Protection & Retirement Solutions (FPRS) division is a leadership role responsible for defining and advancing human-centric experiences across advisor, client, and internal colleague journeys. This role will partner closely with Product, Service, Operations, Distribution, Marketing, Consumer Experience & Advocacy and Data and Technology leaders, amongst others to identify important stakeholder interactions across life, disability, annuity, and wealth to re-design the experience Guardian delivers. This leader’s mandate is to deliver cohesion and differentiation during the moments that matter most to Guardian clients and advisors.  The Head of Experience Strategy will report into the Head of Innovation and Experience Strategy, part of the Business Operations and Experience organization in FPRS. You Will: Define the FPRS customer experience Vision and Strategy across stakeholders, including advisor experience...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a Cash Receipts Specialist to join our growing team in Garden City, NY !         The Cash Receipts Specialist is responsible for managing producer accounting activities, including account cash application and reconciliation, balance resolution, premium corrections, and return premium processing. Collaborate with producers and underwriting teams to resolve discrepancies and ensure accurate financial records.     How You Will contribute:   Responsible for posting daily cash deposits received in a variety of ways (EPAY/ACH/Lockbox/Physical Checks etc..).   Responsible for research and proper posting of misapplied/unapplied funds.   Research and resolve credits on account either through proper application or refund...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Human Resources Auditor to join our growing team in Syracuse, NY! The Human Resources Auditor performs audits based on processes and procedures within the Human Resources discipline. This unique opportunity provides the chance to network with senior leadership across the company while exploring multiple offices and opportunities for career advancement across our operating segments. How You Will Contribute: Responsible for reviewing all human resource activities to include employment, compensation, benefits, and training and development for all existing offices. Develop and maintain relationship with internal operating segments. Assist with FLSA evaluations of job positions of all existing offices. Assist with transition of documentation of job positions and job evaluation systems for...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

AVP Agile Product Management - BA05AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.           ​ You are a  strategic orchestrator and customer advocate —a leader who thrives at the intersection of business vision and agile product execution. As AVP, Agile Product Management – Value Stream Owner , you’ll shape and steer the future of our Global Specialty transformation initiatives, driving value across the enterprise. You’ll own the vision and flow of one or more Value Streams, translating strategy into outcomes and outcomes into impact. You’ll lead with clarity, influence across silos, and empower teams to deliver measurable value—without losing sight of creativity, context, or the customer. This role reports to the Head of...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an  Insurance Assistant  for our team in  Garden City, NY! The Insurance Assistant supports the service team in delivering exceptional client service by providing technical and administrative assistance across daily operations. This role handles policy processing, billing, certificates, and compliance tasks while assisting with renewals and documentation. The Technical Assistant builds strong relationships with teammates, carriers, and vendors to enhance client retention, ensures accuracy and adherence to agency guidelines, and contributes to a collaborative, positive team environment. How You Will Contribute:   Responsible for the day-to-day administrative tasks including but not limited to policy checking, customer billing, and processing policies/endorsements, invoicing, issuance of certificates...