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customer care advocate North Carolina

76 customer care advocate jobs found

Sedgwick
05/03/2026  
RN Field Case Manager
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance RN Field Case Manager This Field Case Manger will cover our Charlotte, NC region and must live in this area in order to be considered. Must be and RN and have as least 1.5 years of prior Field Case Manager workers compensation experience. PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; though advocacy, progressive medical treatment, and timely return-to-work;...
Sedgwick Charlotte, NC Full Time
Arch
04/28/2026  
Product Owner (Hybrid - Raleigh or Jersey City)
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. We are seeking a forward-thinking Product Owner who thrives in a fast-paced, Agile environment and brings strong experience managing complex work with cross-team dependencies. This role is the ‘voice of the customer’ within the Agile development team and is responsible for supporting the optimization of business outcomes and product development process on our digital transformation efforts. This role will own the product/team delivery roadmap, manage relationships and stakeholder communications, maintain product strategy and business alignment in delivery team backlog and work to deliver results quickly. This role acts as the triangulation liaison and primary communication link between...
Arch Raleigh, NC Full Time
Brown & Brown
05/06/2026  
Customer Service Specialist
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a Customer Service Specialist to join our growing team! The primary job function of this position is to support the clerical, administrative process, and management of the Broker’s book of business for both renewals and new business. Travel is not required for this position as contact with customers and teammates is by phone and correspondence. This position does not drive for business. How You Will Contribute:   Examines such documents as application forms, inspection reports, insurance maps, and medical reports to determine degree of risk from such factors as applicant financial standing, age, occupation, accident experience, and value and condition of property. Work with Broker, ensuring that all required information is obtained, proper applications are completed, quotes and binders are...
Brown & Brown Charlotte, NC Full Time
Bridge Specialty Group
05/05/2026  
Customer Service Specialist
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a Customer Service Specialist to join our growing team! The primary job function of this position is to support the clerical, administrative process, and management of the Broker’s book of business for both renewals and new business. Travel is not required for this position as contact with customers and teammates is by phone and correspondence. This position does not drive for business. How You Will Contribute:   Examines such documents as application forms, inspection reports, insurance maps, and medical reports to determine degree of risk from such factors as applicant financial standing, age, occupation, accident experience, and value and condition of property. Work with Broker, ensuring that all required information is obtained, proper applications are completed, quotes and binders are...
Bridge Specialty Group Charlotte, NC Full Time
AAA - Auto Club Group (ACG)
05/05/2026  
Roadside Assistance Technician/Tow Driver
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why choose a career with AAA The Auto Club Group (ACG) You are someone who enjoys helping others, solving problems and providing great customer service. A job that provides variety and independence is exciting to you, but more than anything else, you are looking for a place to have a career that allows you to provide for you and your family. At AAA The Auto Club Group (ACG), you will find that and a place to call a “home away from home”. Continue reading to see what our Roadside Assistance Technician opportunities are all about! A day-in-the-life of a Roadside Assistance Technician As a Roadside Assistance Technician, you will be a part of our Emergency Roadside Assistance team. We consider our Roadside Assistance Technicians “Everyday Heroes”. Why, you might...
AAA - Auto Club Group (ACG) Winston-Salem, NC Full Time
AAA - Auto Club Group (ACG)
05/04/2026  
Insurance Sales Agent - Fayetteville, NC
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Looking to take your sales career to the next level? Join America’s most trusted brand with over 100 years of service as an Insurance Sales Agent—no insurance background required. If you have strong-proven sales skills and the drive to succeed, we’ll provide the training and support you need to launch a rewarding career. What we offer: Competitive base pay + uncapped commission + performance bonuses · Average annual earnings $57,000-$87,000+ · Unlimited commission potential o Elevated commission payout (first 15 months) · Supplemental Pay paid monthly o Additional $200/week for months 0-2 o Additional $150/week for months 3-4 o Additional $100/week for months 5-6 · New Hire On-Pace Bonus · Non-exempt (overtime eligible) Competitive...
AAA - Auto Club Group (ACG) Fayetteville, NC Full Time
AAA - Auto Club Group (ACG)
05/04/2026  
Insurance Sales Agent - Wilmington, NC
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Looking to take your sales career to the next level? Join America’s most trusted brand with over 100 years of service as an Insurance Sales Agent—no insurance background required. If you have strong-proven sales skills and the drive to succeed, we’ll provide the training and support you need to launch a rewarding career. $2,500 Signing Bonus for new hires. Signing Bonus amount is dependent on experience.  To qualify for the Signing Bonus, applicants must be new to the Auto Club Group (not applied in the last 180 days).  There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment.  Additional details can be provided by our Recruiting Team at the time of application. What we offer: Competitive base pay +...
AAA - Auto Club Group (ACG) Wilmington, NC Full Time
AAA - Auto Club Group (ACG)
05/04/2026  
Insurance Sales Agent - Charlotte Metro Area
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Looking to take your sales career to the next level?  Join America’s most trusted brand with over 100 years of service as an Insurance Sales Agent—no insurance background required. If you have strong-proven sales skills and the drive to succeed, we’ll provide the training and support you need to launch a rewarding career. What we offer: Competitive base pay + uncapped commission + performance bonuses ·         Average annual earnings $57,000-$87,000+ ·         Unlimited commission potential o   Elevated commission payout (first 15 months) ·         Supplemental Pay paid monthly o   Additional $200/week for months 0-2 o   Additional $150/week for months 3-4 o   Additional $100/week for months 5-6 ·         New Hire On-Pace Bonus  ·         Non-exempt...
AAA - Auto Club Group (ACG) NC Full Time
AAA - Auto Club Group (ACG)
05/04/2026  
Branch Customer Sales & Service - Eastern North Carolina
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) · Established brand that has been around for over 100 years. Our members know and trust us! · Branch Offices house travel, membership, insurance sales and support employees · You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: · Other Branch positions – Field Insurance Sales Agent, Travel Agent or · Other Departments such as: · Call Centers (ERS, Sales and...
AAA - Auto Club Group (ACG) Raleigh, NC Full Time
AAA - Auto Club Group (ACG)
05/04/2026  
Branch Customer Sales & Service - Charlotte, NC (Southern Metro)
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) · Established brand that has been around for over 100 years. Our members know and trust us! · Branch Offices house travel, membership, insurance sales and support employees · You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: · Other Branch positions – Field Insurance Sales Agent, Travel Agent or · Other Departments such as: · Call Centers (ERS, Sales and...
AAA - Auto Club Group (ACG) Charlotte, NC Full Time
AAA - Auto Club Group (ACG)
05/04/2026  
Branch Customer Service & Sales Rep - Wilmington, NC (Military Cut-Off)
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years. Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: Other Branch positions – Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales...
AAA - Auto Club Group (ACG) NC Full Time
AAA - Auto Club Group (ACG)
05/04/2026  
Insurance Sales Producer - Southern Pines, NC
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Looking to take your sales career to the next level?  Join America’s most trusted brand with over 100 years of service as an Insurance Sales Agent—no insurance background required. If you have strong-proven sales skills and the drive to succeed, we’ll provide the training and support you need to launch a rewarding career. What we offer: Competitive base pay + uncapped commission + performance bonuses ·         Average annual earnings $57,000-$87,000+ ·         Unlimited commission potential o   Elevated commission payout (first 15 months) ·         Supplemental Pay paid monthly o   Additional $200/week for months 0-2 o   Additional $150/week for months 3-4 o   Additional $100/week for months 5-6 ·         New Hire On-Pace Bonus  ·         Non-exempt...
AAA - Auto Club Group (ACG) Southern Pines, NC Full Time
AAA - Auto Club Group (ACG)
05/04/2026  
Branch Customer Service and Sales Rep - Cary, NC (Kildaire)
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years.  Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Branch Customer Service and Sales Representative can be the start of a long-term career with The Auto Club Group.   Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:  Other Branch positions – Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales...
AAA - Auto Club Group (ACG) NC Full Time
AAA - Auto Club Group (ACG)
05/04/2026  
General Service Technician
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   We are   seeking   a reliable and motivated General Service Technician to join our team. This   entry-to-mid-level   role is critical to   ensure   that our customers receive safe, dependable, and high-quality vehicle service. The ideal candidate will have a strong mechanical aptitude, attention to detail, and a willingness to learn and grow within the automotive industry.   Key Responsibilities:   Perform basic maintenance services, including oil changes, tire rotations, balancing, and flat repairs   Inspect and replace filters, bulbs, belts, and other minor components as needed   Conduct multi-point inspections to   identify   additional   maintenance or repair needs   Assist   with brake,...
AAA - Auto Club Group (ACG) Cary, NC Full Time
AAA - Auto Club Group (ACG)
05/04/2026  
Automotive Technician C
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   AAA is   seeking   talented and motivated automotive technicians to join our team and deliver exceptional repair and maintenance services across a wide variety of vehicles, including diesel and hybrid models. We pride ourselves on providing top-tier service and supporting our technicians with ongoing education and development opportunities. If   you're   passionate about automotive repair and looking for a company that offers excellent benefits and work-life balance, we want to hear from you!   Responsibilities:   Perform a wide range of automotive repair and maintenance services on all   makes   and models, including diesel and hybrid vehicles.   Conduct diagnostics, repairs, and routine maintenance tasks such as oil changes,...
AAA - Auto Club Group (ACG) Charlotte, NC Full Time
AAA - Auto Club Group (ACG)
05/04/2026  
Automotive Technician C
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   AAA is   seeking   talented and motivated automotive technicians to join our team and deliver exceptional repair and maintenance services across a wide variety of vehicles, including diesel and hybrid models. We pride ourselves on providing top-tier service and supporting our technicians with ongoing education and development opportunities. If   you're   passionate about automotive repair and looking for a company that offers excellent benefits and work-life balance, we want to hear from you!   Responsibilities:   Perform a wide range of automotive repair and maintenance services on all   makes   and models, including diesel and hybrid vehicles.   Conduct diagnostics, repairs, and routine maintenance tasks such as oil changes,...
AAA - Auto Club Group (ACG) Cary, NC Full Time
AAA - Auto Club Group (ACG)
05/04/2026  
Automotive Technician B
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   AAA is seeking a skilled B Level Automotive Technician to join our team. As a B Level Technician, you will perform intermediate-level automotive repairs and maintenance, ensuring high-quality service and customer satisfaction. This role requires   a strong foundation   in automotive systems, diagnostic skills, and a commitment to excellence in a fast-paced environment. Key Responsibilities:   Perform intermediate repairs and maintenance on vehicles, including brakes, suspension, exhaust systems, and fluid services.   Diagnose mechanical and electrical issues using diagnostic tools and equipment.   Conduct routine maintenance tasks such as oil changes, tire rotations, and alignments.   Ensure all work meets manufacturer...
AAA - Auto Club Group (ACG) Cary, NC Full Time
AAA - Auto Club Group (ACG)
05/04/2026  
Service Advisor
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   AAA Car Care is   seeking   a motivated and customer-oriented Automotive Service Advisor to join our dynamic team. As a Service Advisor, you will play a key role in delivering outstanding customer service and ensuring smooth communication between customers and our service technicians. You will   be responsible for   guiding customers through the repair and maintenance process while also driving sales for our auto services.   Key Responsibilities:   Customer Interaction:   Greet customers in a professional and friendly manner as they arrive for service appointments.   Listen to customers’ vehicle concerns and accurately document their needs.   Advise customers on available services, repairs, and maintenance...
AAA - Auto Club Group (ACG) Cary, NC Full Time
AAA - Auto Club Group (ACG)
05/04/2026  
Automotive Technician C
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   AAA is   seeking   talented and motivated automotive technicians to join our team and deliver exceptional repair and maintenance services across a wide variety of vehicles, including diesel and hybrid models. We pride ourselves on providing top-tier service and supporting our technicians with ongoing education and development opportunities. If   you're   passionate about automotive repair and looking for a company that offers excellent benefits and work-life balance, we want to hear from you!   Responsibilities:   Perform a wide range of automotive repair and maintenance services on all   makes   and models, including diesel and hybrid vehicles.   Conduct diagnostics, repairs, and routine maintenance tasks such as oil changes,...
AAA - Auto Club Group (ACG) Charlotte, NC Full Time
AAA - Auto Club Group (ACG)
05/04/2026  
General Service Technician
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   We are seeking a reliable and motivated General Service Technician to join our team. This   entry-to-mid-level   role is critical to   ensure   that our customers receive safe, dependable, and high-quality vehicle service. The ideal candidate will have a strong mechanical aptitude, attention to detail, and a willingness to learn and grow within the automotive industry.   Key Responsibilities:   Perform basic maintenance services, including oil changes, tire rotations, balancing, and flat repairs   Inspect and replace filters, bulbs, belts, and other minor components as needed   Conduct multi-point inspections to identify additional maintenance or repair needs   Assist with brake, suspension, and alignment...
AAA - Auto Club Group (ACG) Charlotte, NC Full Time

 

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