59 customer care advocate jobs found

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Job Summary The Senior Product Owner is the ‘voice of the customer’ within the Agile development team and is responsible for supporting the optimization of business outcomes and product development process on our digital transformation efforts. This role will own multiple product/team delivery roadmaps, manage relationships and stakeholder communications, maintain product strategy and business alignment in delivery team backlog and work to deliver results quickly. Senior Product Owner will represent the product/s working closely with Product Owner/s and coaching to ensure correct understanding of scope & translation to user stories. This role acts as the triangulation liaison and...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission. We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business. $5,000 New Agent Ramp-up Incentive   This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success. If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed. Success in this role comes from:  Consistent outreach   Proactive engagement with prospective clients  Strong follow-up  Community networking  Building trust with clients  Location Details:    Kildaire, NC Position Schedule/Shift:    Monday - Friday...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business  $5,000 New Agent Ramp-up Incentive   This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success  If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed  Success in this role comes from:  Consistent outreach   Proactive engagement with prospective clients  Strong follow-up  Community networking  Building trust with clients  Location Details:    1480 North New Hope Road Raleigh, NC 27604 (This position is On-site)...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   $1,500 to $3,000 Signing Bonus    (Amount is dependent on experience. To qualify for the Signing Bonus, applicants must be new to the Auto Club Group)  Location Details: Charlotte, NC (WT Harris) Position Schedule / Shift:    Monday - Friday 8:30 am – 5:30 pm  Position Summary    Drive revenue growth and deepen AAA member engagement by developing new business, retaining existing clients, and promoting a broad portfolio of travel, membership, and financial products. This role delivers exceptional customer experiences through consultative sales, relationship management, and end-to-end travel planning for complex domestic and international itineraries. Success requires meeting sales goals, leveraging referral and lead-generation systems, and utilizing digital tools to build a strong, repeat client base.  Key Responsibilities    Sales Growth & Business...

Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Position Schedule/Shift:  Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m. Schedule and shift assignments will depend on the technician position and level.     Position Summary :     Launch your leadership journey with the Leadership Development Program, where   you’ll   gain hands-on experience learning how to run and lead a successful Car Care Center from the ground up. In this role,   you’ll   rotate through key areas of the business   -   from customer service and sales to operations and financial performance   -   building the skills needed to step into leadership positions.   You’ll   work alongside experienced leaders, learning how to coach teams, manage daily operations, and drive results while delivering exceptional customer experience. If   you’re   motivated to grow, ready to lead,...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business $5,000 New Agent Ramp-up Incentive This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed Success in this role comes from: Consistent outreach Proactive engagement with prospective clients Strong follow-up Community networking Building trust with clients Location Details: Winston-Salem, NC Position Schedule / Shift: ·Monday - Friday 8:30 am – 5:30 pm/Rotating...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business $5,000 New Agent Ramp-up Incentive This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed Success in this role comes from: Consistent outreach Proactive engagement with prospective clients Strong follow-up Community networking Building trust with clients Location Details: -Durham, NC (RTP) Position Schedule / Shift: ·Monday - Friday 8:30 am – 5:30 pm/Rotating...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details: Charlotte, NC. Position Schedule/Shift:    Must be available to work a flexible schedule, which may include evenings, weekends, holidays, and overtime based on business needs and member demand.  Position Summary:     Join our team as a Service Vehicle Operator and be the hero our AAA members rely on when they need help most. You’ll respond to service calls, assist stranded motorists with services like jump-starts, tire changes, and lockouts, and safely tow vehicles when needed. This role combines hands-on problem solving, customer care, and safe driving, all while working independently on the road. If you enjoy helping people, staying active, and making a real difference each day, this is the job for you.  Key Responsibilities:   Respond to roadside assistance requests from AAA members using a tow truck or service vehicle.   Provide emergency...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission. We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business. $5,000 New Agent Ramp-up Incentive   This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success. If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed. Success in this role comes from:  Consistent outreach   Proactive engagement with prospective clients  Strong follow-up  Community networking  Building trust with clients  Location Details:    Raleigh, NC Position Schedule / Shift:    Monday - Friday...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business  $5,000 New Agent Ramp-up Incentive   This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success  If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed  Success in this role comes from:  Consistent outreach   Proactive engagement with prospective clients  Strong follow-up  Community networking  Building trust with clients  Location Details:    1740 Flat River Drive Charlotte, NC 28262 (This position is On-site)...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:     Location Details: 9931 Knockando Lane Huntersville, NC 28078 (This position is on-site) Position Schedule / Shift: Monday - Friday 8:30am - 6pm (Possible Rotating Saturday's 9:00am - 1:00pm) Position Summary Customer service talent is in demand, and today’s candidates want a role where they can build relationships, grow their skills, and make a real impact every day. As a Branch Customer Service Representative with The Auto Club Group, you’ll be the welcoming face of AAA—helping members with trusted products and services while driving satisfaction, sales, and long-term career growth. Key Responsibilities Member Service & Sales: Greet, service, and support members by promoting and selling membership, travel products, select banking products, and other ACG offerings. Lead Generation & Promotions: Generate leads, share travel and insurance...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business  $5,000 New Agent Ramp-up Incentive   This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success  If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed  Success in this role comes from:  Consistent outreach   Proactive engagement with prospective clients  Strong follow-up  Community networking  Building trust with clients  Location Details:    1480 North New Hope Road Raleigh, NC 27604 (This position is On-site)...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business  $5,000 New Agent Ramp-up Incentive   This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success  If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed  Success in this role comes from:  Consistent outreach   Proactive engagement with prospective clients  Strong follow-up  Community networking  Building trust with clients  Location Details:    3801 Oleander Drive Wilmington, NC 28403 (This position is On-site)...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business  $5,000 New Agent Ramp-up Incentive   This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success  If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed  Success in this role comes from:  Consistent outreach   Proactive engagement with prospective clients  Strong follow-up  Community networking  Building trust with clients  Location Details:    1520 Military Cutoff Road Wilmington, NC 28403 (This position is On-site)...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details:   On-Site Position located at 3201 Glen Royal Road, Raleigh, NC 27617   Position Schedule/Shift:    Must be available to   work   a flexible schedule, which may include evenings, weekends, holidays, and overtime based on business needs and member demand.     Position Summary :     Join our team as a   Service Vehicle Operator   and be the hero our AAA members rely on when they need help most.   You’ll   respond to service calls,   assist   stranded motorists with services like jump-starts, tire changes, and lockouts, and safely tow vehicles when needed. This role combines hands-on problem solving, customer care, and safe driving, all while working independently on the road. If you enjoy helping people, staying active, and making a real difference each day, this is the job for you.   Key...

Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Position Schedule / Shift:  Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and  Saturday,  8:00 a.m.–4:00 p.m. Schedule and shift assignments will depend on the position.     Position Summary :     As a Service Advisor,   you’ll   serve as the primary point of contact for customers throughout the vehicle service process. This role involves assessing customer needs, recommending maintenance and repair services, preparing repair orders, and communicating with both customers and technicians to ensure work is completed accurately and efficiently. Successful candidates have strong customer service, communication, and organizational skills, along with the ability to manage multiple priorities in a fast-paced environment. The Service Advisor plays a key role in delivering   a positive   customer experience and supporting overall service...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Position Schedule / Shift:  Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and  Saturday,  8:00 a.m.–4:00 p.m. Schedule and shift assignments will depend on the position.     Position Summary :     As a General Service Technician,   you’ll   perform routine vehicle maintenance and inspections, including oil changes, tire rotations, battery services, and other preventive maintenance tasks. This role is ideal for individuals looking to build a career in automotive repair, with opportunities to develop technical skills and gain experience working alongside experienced technicians. Success in this position requires attention to detail, a commitment to safety, and a focus on delivering quality service to customers in a fast-paced team environment.     Key Responsibilities :   In an efficient and productive manner, performs...

Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Position Schedule/Shift:  Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m. Schedule and shift assignments will depend on the technician position and level.     Position Summary :     Launch your leadership journey with the Leadership Development Program, where   you’ll   gain hands-on experience learning how to run and lead a successful Car Care Center from the ground up. In this role,   you’ll   rotate through key areas of the business   -   from customer service and sales to operations and financial performance   -   building the skills needed to step into leadership positions.   You’ll   work alongside experienced leaders, learning how to coach teams, manage daily operations, and drive results while delivering exceptional customer experience. If   you’re   motivated to grow, ready to lead,...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business $5,000 New Agent Ramp-up Incentive This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed Success in this role comes from: Consistent outreach Proactive engagement with prospective clients Strong follow-up Community networking Building trust with clients Location Details: ·9404 East Independence Boulevard Matthews, NC 28105 (This position is onsite)...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a   Property Casualty Customer Service Representative  to join our growing team in Greensboro, NC .       The Property Casualty Customer Services Representative will provide prompt, efficient, and high-quality customer service within a high-volume insurance center. The focus of the role is customer experience with the goal of increasing customer retention and soliciting new business or cross-sell opportunities.        How You Will Contribute:       Receive, process, and respond to customer inquiries regarding, but not limited to, existing policy questions, coverage change requests, requests for new policies, certificates of insurance, auto ID cards, billing, payments, or any other service-related matters .     Proactively...