48 customer care advocate jobs found

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance RN Field Case Manager This Field Case Manger will cover our Raleigh, NC region and must live in this area in order to be considered. PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; though advocacy, progressive medical treatment, and timely return-to-work; while acting as a liaison and providing communication between all involved parties. While frequent travel is...

Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Position Schedule / Shift: Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m. Schedule and shift assignments will depend on the position.     Position Summary:     As a Service Advisor, you’ll serve as the primary point of contact for customers throughout the vehicle service process. This role involves assessing customer needs, recommending maintenance and repair services, preparing repair orders, and communicating with both customers and technicians to ensure work is completed accurately and efficiently. Successful candidates have strong customer service, communication, and organizational skills, along with the ability to manage multiple priorities in a fast-paced environment. The Service Advisor plays a key role in delivering a positive customer experience and supporting overall service department performance....

Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Position Description Primary Duties and Responsibilities (details of the basic job functions): The Car Care Leadership Development is designed to provide future leaders the foundation and guidance to operate, lead and maximize a Car Care center. Team Members will train with influential leaders in various Car Care locations, to ensure all Car Care processes and functions are learned and comprehended. Learn to lead and manage the following areas to ensure optimal success as a Facility Manager or Assistant Facility Manager Overall operational, budgetary and financial responsibilities and activities of the Car Care location (i.e. payroll, expense control, shop efficiencies) Review financial and sales performance reports and profit/loss statements; implement actionable solutions in order to obtain performance results within key performance indicators. Monitor and maintain company...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Technical Assistant to join our growing team!      Under the general supervision of the Business Operations Leader, the Technical Assistant is responsible for processing the workflow of the Northeast Support Team.        How You Will Contribute:     Correspond with Brokers, Underwriters and Underwriter Assistants via Teams/email to respond to questions, investigate and resolve issues, and follow up on outstanding items.    Provide clerical and administrative support to Operations Team and Underwriting Teams.  Assist with policy servicing inquiries to include accounting, underwriting, and operations.  Learn and work within Agency Management System to save documents, emails, and correspondence.  Become familiar with Agency Management System reporting functionality to...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Technical Assistant to join our growing team!      Under the general supervision of the Business Operations Leader, the Technical Assistant is responsible for processing the workflow of the Northeast Support Team.        How You Will Contribute:     Correspond with Brokers, Underwriters and Underwriter Assistants via Teams/email to respond to questions, investigate and resolve issues, and follow up on outstanding items.    Provide clerical and administrative support to Operations Team and Underwriting Teams.  Assist with policy servicing inquiries to include accounting, underwriting, and operations.  Learn and work within Agency Management System to save documents, emails, and correspondence.  Become familiar with Agency Management System reporting functionality to...

Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Position Schedule / Shift: Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m. Schedule and shift assignments will depend on the technician position and level.    Position Summary:     As a Facility Manager, you’ll oversee the daily operations, financial performance, and customer experience of the automotive service facility. This role is responsible for leading and developing team members, managing workflow and shop efficiency, meeting operational and financial goals, and ensuring high standards of service quality and safety. The Facility Manager drives business performance through effective leadership, employee development, customer satisfaction, and operational excellence.   Key Responsibilities:   Oversee daily shop operations, including financial performance, payroll, expenses, inventory, scheduling, and shop...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   $1,500 to $3,000 Signing Bonus    (Amount is dependent on experience.  To qualify for the Signing Bonus, applicants must be new to the Auto Club Group)    Location Details:    Charlotte, NC (WT Harris)   Position Schedule / Shift:    Monday - Friday 8:30 am – 5:30 pm    Position Summary    Drive revenue growth and deepen AAA member engagement by developing new business, retaining existing clients, and promoting a broad portfolio of travel, membership, and financial products. This role delivers exceptional customer experiences through consultative sales, relationship management, and end-to-end travel planning for complex domestic and international itineraries. Success requires meeting sales goals, leveraging referral and lead-generation systems, and utilizing digital tools to build a strong, repeat client...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business  $5,000 New Agent Ramp-up Incentive   This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success  If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed  Success in this role comes from:  Consistent outreach   Proactive engagement with prospective clients  Strong follow-up  Community networking  Building trust with clients  Location Details:    638 Spartanburg Highway, Suite 20, Hendersonville, NC 28792 (This...

Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Location Details: This is an onsite position located in Asheville, NC.   Position Schedule/Shift: Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m. Schedule and shift assignments will depend on the technician position and level.     Position Summary:     Launch your leadership journey with the Leadership Development Program, where you’ll gain hands-on experience learning how to run and lead a successful Car Care Center from the ground up. In this role, you’ll rotate through key areas of the business - from customer service and sales to operations and financial performance - building the skills needed to step into leadership positions. You’ll work alongside experienced leaders, learning how to coach teams, manage daily operations, and drive results while delivering exceptional customer experience. If you’re motivated...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business    $5,000 New Agent Ramp-up Incentive   This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success    If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed    Success in this role comes from:  Consistent outreach   Proactive engagement with prospective clients  Strong follow-up  Community networking  Building trust with clients    Location Details:    3801 Oleander Drive Wilmington, NC 28403 (This position is on-site)...

The Senior Client Advocate The Senior Client Advocate provides strategic relationship management, leveraging specialized industry expertise and deep market knowledge to develop tailored risk management strategies for clients. This role will primarily support Real Estate clients and portfolios, serving as a trusted advisor to real estate owners, operators, developers, investors, and related organizations. The successful candidate will help clients quantify, mitigate, and transfer risk while delivering exceptional service and long-term value. If you are client-centric, interested in affiliating with an industry leader, and committed to helping clients unlock their potential through effective risk management strategies, this may be the perfect opportunity for you. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. The Role The Senior Client Advocate is responsible for cultivating and maintaining...

Director, Relationship Management - SA06FE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Hartford is seeking an Employee Benefits Director, Relationship Management to lead our East Region team. This role provides direct and indirect leadership to a team of Assistant Directors, Relationship Managers, and Client Relationship Executives, with responsibility for driving persistency, growth, customer satisfaction, and overall book-of-business performance. The Director will focus on talent development, operational excellence, and delivering a superior customer experience while partnering closely with the AVP and peer leaders to shape and execute segment strategy.   This position offers either a hybrid or remote work...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Position Description Primary Duties and Responsibilities (details of the basic job functions): Under general supervision, this position is responsible for performing the repair and maintenance of automobile and truck vehicles for which they are fully trained. Completes routine scheduled maintenance services on automobiles and trucks as directed by manager or service consultant. In an efficient and productive manner, performs automotive repairs, adjustments and maintenance procedures as outlined on repair order for which technician is trained. Oil changes, tire replacement and repairs, general maintenance repairs, fluid exchanges, alignments, brake services, advanced repair and maintenance services, etc. are expected to be learned and performed.  Work with, and train lower level technicians. Drives vehicles into service bay, prepares them for and completes digital vehicle...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Position Description Primary Duties and Responsibilities (details of the basic job functions): Under general supervision, this position is responsible for performing the repair and maintenance of automobile and truck vehicles for which they are fully trained. Completes routine scheduled maintenance services on automobiles and trucks as directed by manager or service consultant. In an efficient and productive manner, performs automotive repairs, adjustments and maintenance procedures as outlined on repair order for which technician is trained. Oil changes, tire replacement and repairs, general maintenance repairs, fluid exchanges, alignments, brake services, advanced repair and maintenance services, etc. are expected to be learned and performed.  Work with, and train lower level technicians. Drives vehicles into service bay, prepares them for and completes digital vehicle...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business  $5,000 New Agent Ramp-up Incentive   This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success  If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed  Success in this role comes from:  Consistent outreach   Proactive engagement with prospective clients  Strong follow-up  Community networking  Building trust with clients  Location Details:    5321 Red Tip Road Fayetteville, NC 28314 (This position is On-site)...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Locatio n Details:   This is an onsite position located in our Military Cutoff Car Care Facility.   Position Schedule/Shift:   Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m. Schedule and shift assignments will depend on the technician position and level.     Position Summary :     ACG Car Care Technicians complete routine scheduled maintenance service on automobiles and trucks, as directed by a manager or Service Advisor. They spend their day performing basic automotive repair,  adjustments  and maintenance procedures, including, but not limited to; oil changes, tire replacement & repairs and general vehicle maintenance.     Key   Responsibilities :   General Service Tech:    Drive vehicles into service bays, prepare them for, and complete digital vehicle...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business  $5,000 New Agent Ramp-up Incentive   This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success  If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed  Success in this role comes from:  Consistent outreach   Proactive engagement with prospective clients  Strong follow-up  Community networking  Building trust with clients  Location Details:    3750 East Franklin Boulevard Gastonia, NC 28056 (This position is On-site)...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business  $5,000 New Agent Ramp-up Incentive   This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success  If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed  Success in this role comes from:  Consistent outreach   Proactive engagement with prospective clients  Strong follow-up  Community networking  Building trust with clients  Location Details:    13540 Steele Croft Parkway Charlotte, NC 28278 (This position is On-site)...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Job Description This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business  $5,000 New Agent Ramp-up Incentive   This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success  If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed  Success in this role comes from:  Consistent outreach   Proactive engagement with prospective clients  Strong follow-up  Community networking  Building trust with clients  Location Details:    178 Merrimon Avenue Asheville, NC 28801(This...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details: 2421 South Boulevard Charlotte, NC 28203 (This position is on-site) Position Schedule / Shift: Monday - Friday 8:30am - 6pm (Possible Rotating Saturday's 9:00am - 1:00pm) Position Summary Customer service talent is in demand, and today’s candidates want a role where they can build relationships, grow their skills, and make a real impact every day. As a Branch Customer Service Representative with The Auto Club Group, you’ll be the welcoming face of AAA—helping members with trusted products and services while driving satisfaction, sales, and long-term career growth. Key Responsibilities Member Service & Sales: Greet, service, and support members by promoting and selling membership, travel products, select banking products, and other ACG offerings. Lead Generation & Promotions: Generate leads, share travel and insurance...