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customer care advocate 1 Massachusetts

31 customer care advocate 1 jobs found

Sedgwick
06/01/2026  
RN Field Case Manager
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance RN Field Case Manager This Field Case Manager will cover our Boston, MA region and must live in this area in order to be considered. Must be an RN and prefers 1.5 years of prior workers compensation experience. PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; though advocacy, progressive medical treatment, and timely return-to-work; while acting as a liaison and...
Sedgwick Boston, MA Full Time
Arbella Insurance
05/13/2026  
Claims Service Assistant II - Hybrid
Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • Company nurse, nutritional counseling, and mental health resources • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other Arbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone. We’ve created a culture that supports a diverse...
Arbella Insurance Bridgewater, MA Full Time
Sedgwick
03/26/2025  
Field Case Manager
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.  A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work® Most Loved Workplace®  Forbes Best-in-State Employer...
Sedgwick Boston, MA Full Time
Cross Insurance
06/15/2026  
Associate Claims Advocate
The Cross Family of Agencies welcomes you. We need your talent and expertise. The Claims Advocate role is multifaceted with responsibilities encompassing technical claim management, strategic loss analysis, process improvement, and strong customer service.  While the Claims Advocate is primarily responsible for management of claim issues on behalf of our clients, they are also expected to support the overall office goals regarding new business and client stewardship. The Claims Advocate is expected to assist clients with Risk Management strategies that improve the quality and consistency of claim outcome.  Specific to client engagement, the Claims Advocate will understand the needs of the client and proactively provide a service that create efficiencies, compliance, and adds value to the overall client relationship.  They will also support commercial lines customers with claim reviews, loss trend analysis and identification of loss avoidance opportunities....
Cross Insurance Norwell, MA Full Time
Brown & Brown
06/14/2026  
Financial Analyst
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Financial Analyst  to join our growing team in Boston, MA! The Finance Analyst is expected to provide understanding of the financial planning and analysis (FP&A) function in support of the financial planning and budgeting processes, analysis of financial statements and reports, model and projection development and performing research and analysis as may be required by leadership. The role will require partnering and supporting the DFO in both national employee benefits practice, as well as large and specialty employee benefits responsibilities. How You Will Contribute: Consolidate and analyze financial data (budgets, financial reports, etc.) Involvement in financial reporting for month and quarter end close Prepare financial reports, charts, and tables for DFO quarterly in-person...
Brown & Brown Boston, MA Full Time
Brown & Brown
06/14/2026  
Senior Account Executive & Team Leader
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Senior Account Executive & Team Leader to join our growing team in Dedham, MA, Boston, MA or Merrimack, NH! The Senior Account Executive & Team Leader is responsible for supporting & driving department culture through collaboration with Market Service Leader and other Team Leaders. In addition to account management responsibilities & oversight of a team, Team Leader is focused on development, training & education of the department as a whole. How You Will Contribute: Drive department & office culture & development through various initiatives and participation across all teams Participate in leadership of the department in conjunction with the Market Service Leader Fully supporting Senior Leadership directives of the Market and Enterprise...
Brown & Brown Dedham, MA Full Time
Brown & Brown
06/12/2026  
Employee Benefits Account Executive
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Employee Benefits Account Executive to join our growing team in Dedham, MA! The Employee Benefits Account Executive manages a portfolio of employee benefits clients by serving as the primary day-to-day contact and providing comprehensive support for ongoing service needs. This role leverages technical expertise to retain existing clients, oversees marketing and renewal activities, and partners with the Team Lead to support clients’ financial consulting requirements. The Account Executive evaluates financial and utilization metrics, prepares monthly financial and benchmarking reports, and contributes to ad‑hoc analyses to guide client decision‑making. Through strong client relationships and data‑driven insights, this position enhances service delivery and supports the long‑term success of the employee...
Brown & Brown Dedham, MA Full Time
Brown & Brown
06/12/2026  
Sales Development Representative
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a  Sales Development Representative  to join our growing team in Dedham, MA !  The Sales Development Representative will focus on acquiring new clients and will also play a pivotal role in cross-sell, upsell, and retention campaigns. Warm and cold call new business prospects and set sales appointments for the team. Consultative selling through education of customers via inbound and outbound calls. This may be accomplished by establishing strong broker, agency, and /or producer relationships through frequent contact, clear knowledge of company strategy and product and industry knowledge.  How You Will Contribute:    Identify and qualify potential leads through research, networking, and outbound activities.  Work closely with the Sales Enablement team to align on targeted outreach campaigns...
Brown & Brown Dedham, MA Full Time
Brown & Brown
06/10/2026  
Employee Benefits Analyst
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Summary: The Analyst will participate in a company-provided training program introducing all aspects of health and welfare benefits and the financial methodology to analyze benefit costs. The analyst will work within assigned teams to perform daily account service for all assigned clients. Supports the development of the firm’s work products that benefit all clients, including the production of surveys and research on employee benefit topics and benchmarking. This is a full-time, in-office position based in Framingham, MA. Essential Duties and Functions: With oversight, provides technical support for projects and client engagements. Performs data & financial analytics with oversight, working toward the ownership of monthly financial reports and initial budget underwriting for less complex clients; seeks and documents peer...
Brown & Brown Framingham, MA Full Time
Arbella Insurance
06/06/2026  
Claim Service Specialist - Bridgewater, Quincy, Wakefield, Springfield & Farmington CT - Hybrid
Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • Company nurse, nutritional counseling, and mental health resources • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other Arbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone. We’ve created a culture...
Arbella Insurance Quincy, MA Full Time
Arbella Insurance
06/06/2026  
Claim Service Specialist - Springfield, MA - Hybrid
Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • Company nurse, nutritional counseling, and mental health resources • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other Arbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone. We’ve created a culture...
Arbella Insurance West Springfield, MA Full Time
Arbella Insurance
06/06/2026  
Claim Service Specialist - Bridgewater, MA - Hybrid
Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • Company nurse, nutritional counseling, and mental health resources • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other Arbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone. We’ve created a culture...
Arbella Insurance Bridgewater, MA Full Time
Arbella Insurance
06/06/2026  
Claim Service Specialist -Wakefield, MA - Hybrid
Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • Company nurse, nutritional counseling, and mental health resources • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other Arbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone. We’ve created a culture...
Arbella Insurance Wakefield, MA Full Time
Brown & Brown
06/01/2026  
Employee Benefits Account Executive
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Employee Benefits Account Executive to join our growing team in Dedham, MA! The Employee Benefits Account Executive manages a portfolio of employee benefits clients by serving as the primary day-to-day contact and providing comprehensive support for ongoing service needs. This role leverages technical expertise to retain existing clients, oversees marketing and renewal activities, and partners with the Team Lead to support clients’ financial consulting requirements. The Account Executive evaluates financial and utilization metrics, prepares monthly financial and benchmarking reports, and contributes to ad‑hoc analyses to guide client decision‑making. Through strong client relationships and data‑driven insights, this position enhances service delivery and supports the long‑term success of the employee...
Brown & Brown Dedham, MA Full Time
Brown & Brown
06/01/2026  
Employee Benefits Account Manager
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is   seeking   Employee Benefits Account Manager   to join our growing team in   Dedham, MA !         The Employee Benefits Account Manager will provide customer service duties for customer accounts and transactions, in support of the production of the business. Collaborate with the producer(s) in the servicing and marketing of new accounts in accordance with the standards and procedures of the office.     How You Will Contribute:     Cultivate, expand and solidify relationships with clients at all levels within the company by optimizing resources to address the client's needs, including risk and the identification and resolution of underwriting or policy issues. Manage and retain existing book of business. Serve as the primary point of contact for assigned...
Brown & Brown Dedham, MA Full Time
Sun Life
05/28/2026  
Senior Client Advocate
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: At Sun Life, we look for optimistic people who want to make life brighter for our Clients. We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and authentic self to work. Every day, you’ll be empowered and challenged by working with dynamic colleagues...
Sun Life Wellesley, MA Full Time
Brown & Brown
05/28/2026  
Employee Benefits Producer
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a n Employee Benefits Producer t o join our team! .     The Employee Benefits Sales Producer is responsible for driving revenue and growth through the sales and renewal of business, with a focus on meeting new business goals. Reporting to the Center or Sales Leader, this role involves cultivating relationships, identifying opportunities, and securing new business outside the office environment.     How You Will Contribute:   Responsible for the development and successful acquisition of new business revenue from new and existing clients.   Prospect sectors or market areas by identifying business needs and proposing company products and services.   Obtain prospects and actively pursue and create interest by making...
Brown & Brown Dedham, MA Full Time
Brown & Brown
05/27/2026  
Sales Development Representative
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a  Sales Development Representative  to join our growing team in Dedham, MA !  The Sales Development Representative will focus on acquiring new clients and will also play a pivotal role in cross-sell, upsell, and retention campaigns. Warm and cold call new business prospects and set sales appointments for the team. Consultative selling through education of customers via inbound and outbound calls. This may be accomplished by establishing strong broker, agency, and /or producer relationships through frequent contact, clear knowledge of company strategy and product and industry knowledge.  How You Will Contribute:    Identify and qualify potential leads through research, networking, and outbound activities.  Work closely with the Sales Enablement team to align on targeted outreach campaigns...
Brown & Brown Dedham, MA Full Time
Sun Life
05/21/2026  
Senior Client Relationship Executive
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: What you will do: The Senior Client Relationship Executive (SCRE) is responsible for the overall relationship and financial management of our most complex clients including, but not limited to: Large clients or blocks of clients with complex benefit plans and administration requirements Clients...
Sun Life Wellesley, MA Full Time
Coverys
05/11/2026  
Manager, Information Security
The Manager, Information Security is responsible for the implementation of Coverys’ information security strategy and policy and assisting in its development, with the goal of safeguarding the organization against threats, weaknesses and exploits. This role involves both oversite and getting “hands-on” working with the global security team and the wider business to implement and maintain best practice process and procedure alongside appropriate technology. The role will be instrumental in assisting the organization’s plans to further mature its security practice through alignment to NIST CSF 2.0. The Manager, Information Technology must collaborate effectively with infrastructure and development teams to ensure that transformation activities incorporate relevant security and resilience standards and monitoring from the outset. Essential Duties & Responsibilities Security Strategy & Execution Partner closely with Head of Governance and Security to execute...
Coverys Boston, MA Full Time

 

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