19 customer care advocate 1 jobs found

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Agency Development Manager to join our growing team! The Agency Development Manager (ADM) is responsible for expanding and strengthening the agency distribution channel by driving qualified quote submissions, increasing written premium, and growing policies in force. This role serves as a strategic business partner to agency partners, providing training, consultation, and ongoing support to help agencies maximize performance and achieve growth objectives. The ADM builds and maintains strong agency relationships, delivers guidance on products, systems, and underwriting guidelines, and identifies opportunities to improve agency engagement and profitability. Working collaboratively across multiple departments, the ADM helps ensure products and programs remain competitive while supporting the successful...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is Seeking an Insurance Operations Audit Associate to join our growing team in Roseland, NJ . Please note that this is not a financial audit role. All positions within Insurance Operations are designed to allow individuals to grow professionally and learn about the company and the industry. In addition to accessing our Profit Centers remotely, we travel to many of our 300+ decentralized locations performing audits of best practice processes and procedures. This is an opportunity designed to prepare the audit associate for continued career growth within the audit team and for other roles on the Brown & Brown team. How You Will Contribute: Assist in reviewing all insurance operations best practices for Retail & Wholesale Profit Centers in order to verify compliance with Brown & Brown best...

Guardian is seeking a  Senior Salesforce Technology Lead  to drive the design, build, and delivery of a next-generation Salesforce CRM platform leveraging  Salesforce Financial Services Cloud (FSC) . This role will play a critical part in  modernizing and transforming our legacy CRM ecosystem , leading the migration to FSC while enabling scalable, secure, and business-aligned solutions.  This is a  hands-on leadership role  requiring deep Salesforce expertise, strong architectural acumen, and the ability to lead cross-functional teams and vendor partners to deliver end-to-end solutions.  You Will  Lead the  end-to-end transformation  from legacy CRM to  Salesforce Financial Services Cloud , including architecture, design, and implementation  Define and implement  scalable Salesforce architectures , leveraging best practices across Sales Cloud, Service Cloud, and FSC  Partner with business stakeholders to  understand requirements , prioritize initiatives, and...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Director of Public Entity Insurance Administration to join our growing team in Parsippany, NJ!   To work jointly with the Profit Center Leader, division producers, claims administration and support staff in the placement and servicing of public entity accounts that are in a joint insurance fund administrated by the profit center. How You Will Contribute:   Develop a full understanding of the regulations governing joint insurance funds in the State of New Jersey. Identify all markets and other alternative risk mechanisms for the placement of public entity business. Understand and incorporate procedures that are required by alternative risk placements in the servicing of new and existing business. Be proficient in the knowledge of public entity insurance so to identify risk exposures and...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an  Insurance Assistant  for our team in  Marlton, NJ! The Insurance Assistant supports the service team in delivering exceptional client service by providing technical and administrative assistance across daily operations. This role handles policy processing, billing, certificates, and compliance tasks while assisting with renewals and documentation. The Technical Assistant builds strong relationships with teammates, carriers, and vendors to enhance client retention, ensures accuracy and adherence to agency guidelines, and contributes to a collaborative, positive team environment.   How You Will Contribute:   Responsible for the day-to-day administrative tasks including but not limited to policy checking, customer billing, and processing policies/endorsements, invoicing, issuance of...

LOCATION: Melville, NY, Bridgehampton, NY, Jersey city, NJ, Summit, NJ  Hybrid position Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Employee Benefits Account Executive to join our growing team in Roseland, NJ . The Employee Benefits Account Executive serves as a key liaison for both large and small client groups, ensuring exceptional service delivery and client satisfaction in alignment with B&B’s service standards. Collaborate closely with the Team Leader and Benefits Department to support service initiatives, implement product enhancements, and strengthen both internal and external relationships. The role also involves identifying market opportunities, supporting business development efforts, and contributing to proposal creation and client retention strategies. How You Will Contribute: Independently serve as a key liaison for both large Manage and grow an existing book of business by developing strategic plans for...

New Jersey Manufacturers Insurance Company (NJM) was founded in 1913 by a group of manufacturers seeking to provide cost-effective, safety conscious and financially secure workers' compensation insurance for their workers. From inception the Company has operated as a mutual, with a focus on the needs of its policyholders. Today, NJM Insurance Group, is a leading mid-sized U.S. property and casualty insurance company with 90 consecutive years of A+ financial strength ratings by AM BEST. Due to exceptional employee experience, NJM has been included on the latest Forbes List of Best Employers in New Jersey for the fourth year in a row. The NJM reputation for being a top provider of outstanding customer service was reaffirmed by the most recent J.D. Power Auto Insurance Claims Survey. Over the last five years, the Company has focused on a strategic plan that calls for it to become a regional property & casualty insurer and has transitioned away from its affinity-based...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Insurance Sales Producer for its team in Marlton, NJ !     The primary responsibilities of the Commercial Insurance Sales Producer are to sell and renew insurance to businesses in this community and region. Our team environment will provide you with a wealth of resources to help you reach your full potential. New sales are the focus of the position and cross sales of existing clients is also encouraged. As a full service agency, we can bring Personal Insurance, Commercial Insurance and Employee Benefits products to our customers. You will report directly to our Sales Manager.     How You Will Contribute:     Prospect, develop, propose, and bind new business Actively pursue new customer prospects through telemarketing, networking, and personal...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a Transportation Broke r to join our growing team in Morristown, NJ ! The Commercial Lines P&C Broker will gain technical knowledge along with an understanding of internal processes and procedures necessary to be effective in a Broker or Binding Authority Underwriter role.  The Commercial Lines P&C Broker is responsible for assisting in achieving incremental sales goals, along with participating in various training and educational opportunities. How You Will Contribute:     Develop the skills to interact with company and retail agent personnel in a diplomatic and knowledgeable manner in order to establish positive relationships, increase revenues and retain policies upon expiration. Develop relationships with insurance agents, brokers, and carriers by attending...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Morstan General Agency is seeking a Commercial Lines P&C Broke r to join our growing team in Morristown, NJ ! The Commercial Lines P&C Broker will gain technical knowledge along with an understanding of internal processes and procedures necessary to be effective in a Broker or Binding Authority Underwriter role.  The Commercial Lines P&C Broker is responsible for assisting in achieving incremental sales goals, along with participating in various training and educational opportunities. How You Will Contribute:     Develop the skills to interact with company and retail agent personnel in a diplomatic and knowledgeable manner in order to establish positive relationships, increase revenues and retain policies upon expiration. Develop relationships with insurance agents, brokers, and carriers by...

Company Details     Berkley One exists to insure and protect the lifestyles of a modern generation of affluence. We seek clients that are sophisticated individuals and families who require world-class risk and claims management customized to their needs, a team of select expert independent agents and innovative digital tools to keep it simple and easy. We’ll blend our partners, products and capabilities with all that is Berkley, generating a modern solution for the customers we serve.   Our culture is one of innovation, creativity and teamwork. Our team is highly motivated, passionate about our business, and deeply experienced in developing and delivering product and service solutions in the personal insurance marketplace.  #LI-AV1  #LI-Remote This role will require a colleague to travel to cover a territory within the Northeast region therefore this person will need to reside in NJ, NY, CT or RI state.     The company is an...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Winston Benefits, a Brown & Brown company, is seeking a Training Coordinator to join our team! The Training Coordinator maintains knowledge of all products and services offered; is responsible for current and new staff preparedness; and creates training material and conducts classroom training. What You'll Do Be knowledgeable of all products and services offered by Winston Benefits. Be knowledgeable of all workflow processes within the Winston Benefits organization. Work with Subject Matter Experts and Account Managers to develop new training material and maintenance of existing programs. Facilitate instructor-led classroom training and individual training on product knowledge and customer service skills for Call Center and Sales Department. Support Call Center and Sales Department as needed with electronic and paper...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Winston Benefits, a Brown & Brown company, is seeking a Benefits Specialist to join our call center team!    A Benefit Specialist is responsible for the day-to-day servicing of clients. WHAT YOU’LL DO: Be knowledgeable of all products and services offered by Winston. Be knowledgeable of all workflow processes. Respond to all inbound service calls and voicemail messages from customers, according to Call Center Research and resolve complaints to ensure customer retention and satisfaction. Communicate with carriers on behalf of members to obtain and update necessary information. Mail voluntary insurance product brochures, applications, service request forms and claim forms as Respond to inquiries from Benefit Consultants/Enrollers. Keep Account Manager and Customer Service Manager informed of any...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Winston Benefits, a Brown & Brown company, is seeking a Client Account Representative to join our team! The Client Account Representative will partner closely with Winston Benefits Clients to manage their accounts.  This position will address any client concerns through regular communication and excellent customer service.  This position will assist with Client open enrollments and maintain the Clients account throughout the year.  We will rely on this position to listen to our clients and use deductive reasoning skills, technical expertise, creativity and passion for helping to meet their needs. WHAT YOU’LL DO: Responsible for addressing Client Facing Issues on Issue Tracker.  Data Integrity ongoing review.  Call center Issues resolution.  Responding to Client emails.   Manual corrections to enrollment...

Foundation Risk Partners , one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Customer Service Advocate to their Corporate Synergies team in Philly Metro Region.  Job Summary: The Benefits VIP Representative handles claims resolution, benefits inquiries, coverage eligibility concerns, and other related issues for our clients' administrators and employees. They work closely with clients and carriers via phone and email to resolve matters within a 24-hour timeframe. Essential Functions: •     Address client employee insurance concerns, answer benefit-related questions, and assist with claims resolution, patient advocacy, and pre-certifications. •    Educate client employees on optimal benefit utilization and provide guidance on cost-effective plan options. •    Maintain detailed records of client interactions, entering data into Salesforce and generating client analysis reports as necessary. •    Use Salesforce to gather...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Financial Audit Manager to join our growing team in Roseland, NJ !   The Financial Audit Manager is responsible for the medium of information, recommendation, and observation of best practices; to recruit and enhance quality teammates to the various disciplines and fields of Brown and Brown. How You Will Contribute:   Prepare and review the various sections of the audit programs for Integrated, Financial, Cash, and Financial Team Leader reviews, including second level review of certain non-SOX areas in audit binders as assigned by Regional Director Manage the day-to-day operations of the Field Work and track the team’s progression to...

As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: our people . At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world.  Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions. Job Description Are you looking for your next opportunity? Sompo has a unique opportunity for a...