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customer care associate

3030 customer care associate jobs found

Allstate
04/14/2026  
Customer Service Associate II
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Customer Care Associate ll is responsible for answering high volume inbound calls and providing effective quality customer service regarding property insurance. Support borrowers and Carrier/Agents by providing detailed information on how to obtain their property insurance, de-escalate calls and process complaints and handle disbursement of premiums. Key Responsibilities • Cross trains to assist with borrower follow ups • Assists answering questions in the help desk • Meets and maintains availability standards, schedule adherence and attendance guidelines • Updates records and note system as...
Allstate Phoenix, AZ Full Time
Arbella Insurance
05/29/2026  
Personal Lines Operations Associate - Hybrid
Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive, industry-leading salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • On-site gym and fitness classes and one-on-one personal training • On-site nurse, nutritional counseling, and mental health resources • Full-service cafeterias • Free shuttle service to Quincy Adams T Station • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs...
Arbella Insurance Quincy, MA Full Time
Berkshire Hathaway GUARD
05/29/2026  
Workers' Compensation Claims Associate
Overview Good Things Start Here. Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers.   Good Things You Can Count On. Hybrid schedule: 2 days remote / 3 in‑office Predictable hours (no nights, weekends, or holidays) Competitive pay + generous PTO Medical, dental & vision starting day one 401(k), tuition reimbursement & longevity bonuses Responsibilities As a Workers’ Compensation Claims Adjuster, you’ll play a key role in helping injured workers navigate their recovery and return to work. You’ll learn how to evaluate claims, coordinate care, and ensure timely benefit delivery, all while building a rewarding career in insurance.   Key...
Berkshire Hathaway GUARD Wilkes-Barre, PA Full Time
RLI
05/29/2026  
Associate Underwriter - Excess Casualty
About Us  We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.  RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company....
RLI Tempe, AZ Full Time
Nationwide
05/29/2026  
Operations Manager - Financial Services (RS Quality Assurance) HYBRID
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This Operations Manager role sits on the Retirement Solutions Money Out & Resolution Services organization and backfills the Quality Assurance leader role. The broader organization includes Money Out East, Money Out West, Money Out Central, Beneficiary Claims/QDRO, Customer Resolution Services, and Quality Assurance, positioning this role at the center of a highly connected service and risk environment.   The team supports both internal and external customer groups and is responsible for...
Nationwide Columbus, OH Full Time
Nationwide
05/29/2026  
National Sales Agent, Direct Distribution-Personal Lines
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This is a fully remote role. Selected candidates will complete approximately 10 weeks of comprehensive training to build foundational sales, product, and systems knowledge. Upon completion of training, standard work hours will be Monday–Friday, 10:30 AM – 7:30 PM CT. This is a base salary, plus uncapped commission role. P&C License strongly preferred. Successful candidates for this role will possess a strong blend of sales acumen, adaptability,...
Nationwide OH Full Time
Nationwide
05/29/2026  
Retention Agent, Direct Distribution-Personal Lines
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Your career at Nationwide with an award-winning training program that is designed to set you up for success and confidence in your new role. Qualified candidates will have strong customer service and communication skills and will be sales focused.   This is a fully remote role.     Salary:   Base salary of $48,000   Training:   Our award-winning 12-week ( 10 weeks   for licensed) training program schedule will be...
Nationwide OH Full Time
Nationwide
05/29/2026  
Manager, Technology Services Manager
If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role requires the selected candidate to be located near the Columbus, Ohio office. This position specifically leads the 2nd-shift (3:00 p.m.–11:30 p.m.) Workload Automation (Batch) support team , and because of the 2nd-shift schedule, this role offers the flexibility to work from home . About Workload Automation (Batch – B247) Workload Automation manages Nationwide’s enterprise workflow scheduling platform, supporting more than 72 million batch executions annually through the Stonebranch UAC...
Nationwide Columbus, OH Full Time
Nationwide
05/29/2026  
Claims Consultant, CLESS (Construction Defect)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We're looking to fill two openings. Job Description Summary The Excess Surplus (E&S) Claims team handles some of the most unique and interesting insurance claims at Nationwide. Many have complicated risks and loss history, requiring us to be adaptable and resilient in our work to help customers. If you love a challenge and can apply outstanding organizational, investigative and communication skills to your work, we want to hear from you! As a Claims...
Nationwide New York, NY Full Time
Nationwide
05/29/2026  
Director, HR Technology (HRIS)
If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We are seeking a dynamic leader who embodies adaptability, sharp critical thinking, and confident decision-making in a fast-paced environment. The ideal candidate leads with authenticity and purpose, fostering high levels of team engagement while building strong, trust-based relationships across stakeholders. This individual is not only a strategic thinker but also comfortable navigating ambiguity—quickly assessing complex situations and making sound, timely decisions that drive results. Familiarity with Workday, specifically payroll, compensation, benefits, time-tracking, and absence is preferred, paired with the ability to translate technical capabilities...
Nationwide Columbus, OH Full Time
Nationwide
05/28/2026  
Sr Analyst, Sales Support (Personal Lines Sales & Distribution)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This Sr Analyst, Sales Support will join our Personal Lines (PL) Sales & Distribution team, acting as a key resource to our PL Field and National Sales teams. This opening can be filled in a remote/work-from-home (WFH) capacity from anywhere in the country, though regular work hours must align to the Eastern time zone. Qulified candidates will possess: Strong time management and prioritization skills Relationship-building orientation to...
Nationwide New York, NY Full Time
Nationwide
05/28/2026  
Representative, Retirement Solutions Center - Financial Services Representative (Remote)
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. The preferred candidate will have minimum of 3 months experience in Retirement Solutions. Work Location This role offers remote and hybrid potential. Within 35 miles of our offices? Hybrid schedule with 2 days/week onsite is required. Ohio: Three Nationwide Plaza, Columbus, OH 43215 Arizona: 18700 North Hayden Rd, Scottsdale, AZ 85255 Candidates...
Nationwide New York, NY Full Time
Sun Life
05/28/2026  
Associate Director, Stop Loss Claims Support and Development
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work.  Our team members and leaders are expected to foster connection and teamwork by being present in the office at least 2 days per week. As the Associate Director, Claim Support and...
Sun Life Kansas City, MO Full Time
Travelers
05/28/2026  
Workers Compensation Claim Associate
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Phoenix, AZ Full Time
Travelers
05/28/2026  
Associate Claim Representative, Outside Property Contents
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Alpharetta, GA Full Time
Sedgwick
05/28/2026  
Workers Compensation Claims Associate | Syracuse, NY | Entry Level
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Workers Compensation Claims Associate | Syracuse, NY | Entry Level Job Description Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands? Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.  Leverage Sedgwick’s broad, global network of experts to both learn from and to share your insights....
Sedgwick Syracuse, NY Full Time
Sedgwick
05/28/2026  
Outside Contents Evaluator Associate
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Outside Contents Evaluator Associate PRIMARY PURPOSE:   To act as the point of contact for the insured’s, vendors and public adjustors and provide support to the outside contents evaluator assistants. ESSENTIAL FUNCTIONS and RESPONSIBILITIES • Acts as the point of contact for the insured’s, vendors and public adjustor when onsite. • Provides support to the outside contents evaluator assistants. • Prepares field reports of the inventory capture. • Uploads all...
Sedgwick Bay City, MI Part Time
The Hanover Insurance Group
05/27/2026  
Surety Underwriting Associate
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Surety team is seeking an Underwriting Associate to join their growing team within the Central/West time zones. This is a full time, non-exempt role. This is a hybrid opportunity to a Hanover office. *This position is open to candidates in the central or west time zones but must be able to work a schedule of 9-6:30pm CST or 8:30-5:00pm PST* POSITION OVERVIEW: This position serves as an essential member of the Surety Underwriting Associate team by supporting various underwriting functions in partnership with assigned underwriters and/or territories. Underwriting Associates are responsible for supporting new business and renewal activities, policy servicing handling including...
The Hanover Insurance Group Itasca, IL
The Hanover Insurance Group
05/27/2026  
Surety Underwriting Associate
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Surety team is seeking an Underwriting Associate to join their growing team within the Central/West time zones. This is a full time, non-exempt role. This is a hybrid opportunity to a Hanover office. *This position is open to candidates in the central or west time zones but must be able to work a schedule of 9-6:30pm CST or 8:30-5:00pm PST* POSITION OVERVIEW: This position serves as an essential member of the Surety Underwriting Associate team by supporting various underwriting functions in partnership with assigned underwriters and/or territories. Underwriting Associates are responsible for supporting new business and renewal activities, policy servicing handling including...
The Hanover Insurance Group Itasca, IL
The Hanover Insurance Group
05/27/2026  
Surety Underwriting Associate
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Surety team is seeking an Underwriting Associate to join their growing team within the Central/West time zones. This is a full time, non-exempt role. This is a hybrid opportunity to a Hanover office. *This position is open to candidates in the central or west time zones but must be able to work a schedule of 9-6:30pm CST or 8:30-5:00pm PST* POSITION OVERVIEW: This position serves as an essential member of the Surety Underwriting Associate team by supporting various underwriting functions in partnership with assigned underwriters and/or territories. Underwriting Associates are responsible for supporting new business and renewal activities, policy servicing handling including...
The Hanover Insurance Group Itasca, IL

 

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