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customer care associate Connecticut

40 customer care associate jobs found

Travelers
06/03/2026  
Underwriting Associate Operations Account Specialist - Middle Market Field
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Operations Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...
Travelers Hartford, CT Full Time
Travelers
05/12/2026  
Senior Technical Specialist, General Liability
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Hartford, CT Full Time
One80 Intermediaries
06/16/2026  
Junior Underwriter
We are seeking a motivated and detail oriented Junior Underwriter to join our team. This role is responsible for supporting the underwriting process by evaluating risk, reviewing applications, gathering and analyzing information, and assisting in the development of coverage recommendations. The ideal candidate is analytical, customer focused, and eager to build a career in the insurance industry. Your Impact: Drive profitable portfolio performance by managing a dedicated book of renewal business, conducting comprehensive underwriting reviews approximately 90 days prior to expiration through detailed analysis of applications, prior policies, endorsements, loss history, online presence, and other risk indicators, while proactively escalating accounts that fall outside program guidelines. Protect underwriting integrity and portfolio quality by evaluating risks against established appetite and authority thresholds, making sound renewal decisions, and ensuring all...
One80 Intermediaries CT Full Time
Brown & Brown
06/16/2026  
Personal Lines Account Manager
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Personal Lines Account Manager  to join our growing team in Rocky Hill, CT!      Reporting to a team or unit leader, an individual whose primary responsibility includes customer service duties for customer accounts and transactions, in support of the production of the business.  How You Will Contribute:    Manage and retain existing book of business. Continuously achieve all audit and performance standards as outlined by leadership. Follow-up to address customer needs and resolve any problems or issues. Manage and maintain agency management system with current required information and documents on an ongoing basis, including all IO requirements. Process daily mail and tasks, including faxes and e-mail, for assigned accounts. Answer and process all telephone requests for assigned...
Brown & Brown Rocky Hill, CT Full Time
Travelers
06/15/2026  
Manager, Leave of Absence Operations
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Human Resources Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...
Travelers Hartford, CT Full Time
The Hartford
06/14/2026  
Software Engineer - Hybrid
Software Engineer - IE08DE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Hartford’s Enterprise Billing and Audit organization seeks a highly motivated Software Engineer with substantial hands-on experience in designing, developing, and supporting full-stack applications deployed on cloud platforms such as AWS or GCP . The ideal candidate will be an integral part of our release train, collaborating closely with architects and development teams to enhance and maintain billing applications on the cloud and develop new, cloud-native solutions that align with Hartford’s architectural standards, business requirements, and technology roadmap. This is a technical role with the primary objective to enable customer...
The Hartford Hartford, CT Full Time
Allstate
06/14/2026  
Field Property Adjuster - CT
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description Responsible for investigating and confirming the facts of loss for complex Homeowner's Claims. Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. Responsible for creating a comprehensive estimate of damages for complex first party homeowner claims leading to the proper disposition. This role is utilized as peer mentor having mastered our processes and obtained technical expertise. We are seeking an experienced Property Field Adjuster to join our team in Connecticut. Ideally, candidates will be based near the Shoreline area, as assigned field...
Allstate CT Full Time
Allstate
06/14/2026  
Paralegal Specialist – Insurance Defense (Hybrid, Rocky Hill - CT)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Join Allstate’s Litigation Services team as a Paralegal Specialist, where your contributions will be essential to delivering strong legal outcomes and exceptional service to our clients. Based in Connecticut, this remote role offers the opportunity to work closely with experienced attorneys on high-impact insurance defense matters, including bodily injury, third-party liability, and uninsured/underinsured motorist (UI/UIM) cases. You'll take ownership of the litigation lifecycle - from preparing answers and managing discovery to...
Allstate CT Full Time
Nationwide
06/14/2026  
Property Claims Adjuster II (Rocky Hill, CT - WFH)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Territory: This role will cover Southwest CT and surrounding areas. Ideal Candidate Locations: The ideal candidate will live in Rocky Hill, CT or surrounding area.   This is a work-from-home position with day travel to policy locations (on average 3-4 days a week) via company vehicle (personal use, gas and maintenance included). Claims inspections will include onsite and virtual inspection. Depending on claim volume, this role may also support...
Nationwide CT Full Time
Crum & Forster
06/10/2026  
Sr. Network Engineer/Security Engineer (Remote)
Crum & Forster Company Overview   Travel Insured International (TII), a Crum & Forster company is a leading travel insurance provider with more than 30 years in business. As a key component of our Specialty Business Unit, within the Accident & Health division, TII provides travel protection plans to help each individual travel confidently.   Travel Insured International is proud to offer products to consumers and to agency partners of all sizes. We're committed to providing dependable coverage, great value, and end-to-end satisfaction for all customers.   Job Description The Network Engineer with Security Expertise is responsible for designing, implementing, securing, and maintaining enterprise network infrastructure across on‑premises, cloud, and hybrid environments. This role ensures high availability, resilience, and security of corporate and customer‑facing systems. The engineer partners...
Crum & Forster Glastonbury, CT Full Time
Sun Life
06/10/2026  
Associate Director, Underwriting
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work in the contiguous states plus AK. The opportunity: Are you a strategic underwriting leader who thrives in a collaborative, high-impact environment? We are seeking an Associate Director,...
Sun Life Hartford, CT Full Time
Travelers
06/10/2026  
Manager, Product Development - Boiler and Machinery
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Product Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Hartford, CT Full Time
Intact Insurance Specialty Solutions
06/04/2026  
IT Director (Hybrid)
Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...
Intact Insurance Specialty Solutions Farmington, CT Full Time
Travelers
06/04/2026  
Director, Marketing - Personal Insurance
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Marketing Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...
Travelers Hartford, CT Full Time
The Hartford
06/04/2026  
Leave Management Ability Analyst - Hybrid
Ability Analyst - C410AN We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              Leave Management Analyst The Leave Management Analyst primarily investigates claims to determine if the insured person qualifies for benefits and works with them on a plan to return to work as soon as responsibly possible.  The Leave Management Analyst supports our mission of helping our customers rebuild their lives after an unexpected event or illness happens while following corporate claim standards, policies and procedures, and statutory, regulatory and ethics requirements. Start Date:  July 6, 2026 Training Hours: 8:00 AM - 4:30 PM / Monday-Friday Length of Training:  5 Weeks Work Hours After Training: Monday-Friday; core business hours...
The Hartford Hartford, CT Full Time
Travelers
06/03/2026  
AVP, General Liability Claim Product Development & Strategy
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Hartford, CT Full Time
Travelers
06/03/2026  
Field Operations Director
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Operations, Underwriting Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits...
Travelers Hartford, CT Full Time
The Hartford
06/01/2026  
Business Consultant - Underwriting Best Practices, Employee Benefits
Business Consultant - BB08AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Employee Benefits Underwriting Best Practice Team is at the forefront of building a best-in-class underwriting organization—championing disciplined risk management and empowering confident decision-making through clear, compliant, and actionable processes. The EB Underwriting Best Practice Consultant is expected to build relationships and collaborate with cross functional business partners, at various levels of the organization, to successfully execute, manage and communicate procedural change. The EB UW Best Practice Consultant is crucial in establishing and maintaining processes, system, and tool guidance our underwriters utilize daily....
The Hartford Hartford, CT Full Time
The Hartford
06/01/2026  
Captives Underwriter
Senior Executive Underwriter - UW07CC Executive Underwriter - UW07CD We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.           UPDATED 5/19/2026: Clinton, NY office has been added as a location This position is responsible for the successful program management of assigned Captive programs.  The Captives Underwriter will develop and maintain effective relationships with internal and external partners to foster positive program results. You will have responsibility for underwriting workers compensation, general liability and commercial auto for Captive programs. The Captives Underwriter’s major purpose is to profitably grow their assigned Captive Programs and achieve underwriting excellence. The Captives...
The Hartford Hartford, CT Full Time
The Hartford
06/01/2026  
Assistant Director - Product Management, Personal Insurance
AD Product Development - ED07AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Associate Director of Product Development   will be a key member of the Countrywide Auto Product team within Personal Insurance. This person   is responsible for converting complex insurance data, market trends, and competitive insights into clear   and actionable narratives   that inform and influence strategic decisions. This role combines deep expertise in insurance products ,   industry   knowledge, and   advanced analytical skills to interpret large datasets from multiple sources. The ideal candidate will excel at   a nalyzing &   synthesizing technical information into executive-level   storytelling...
The Hartford Hartford, CT Full Time

 

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