47 customer care associate jobs found

Company: NICO National Indemnity Company Want to work for a company with unparalleled financial strength and stability that offers “large company” benefits with an exciting, friendly, and “small company” atmosphere?  Our companies, as members of the Berkshire Hathaway group of Insurance Companies, provides opportunities for professionals interested in just that.   The Client Services Analyst p rovides customers technology support for company products including assistance in accessing and navigating the website applications and software programs, online access set up, and troubleshooting all products. This position will be with National Indemnity Company in Omaha, NE and hybrid at management discretion after a period of 6 months. This position is NOT ELIGIBLE for employer visa sponsorship. What will you do? Serves as the point of contact for customers on all technology support items. Acts as first point of contact with customer via telephone, e-mail or other...

Company: NICO National Indemnity Company Want to work for a company with unparalleled financial strength and stability that offers “large company” benefits with an exciting, friendly, and “small company” atmosphere?  Our companies, as members of the Berkshire Hathaway group of Insurance Companies, provides opportunities for professionals interested in just that.   The Client Services Analyst p rovides customers technology support for company products including assistance in accessing and navigating the website applications and software programs, online access set up, and troubleshooting all products. This position will be with National Indemnity Company in Omaha, NE and hybrid at management discretion after a period of 6 months. This position is NOT ELIGIBLE for employer visa sponsorship. What will you do? Serves as the point of contact for customers on all technology support items. Acts as first point of contact with customer via telephone, e-mail or other...

Company Farm Family Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Purpose of the Role The Director of Claims & Services provides strategic and operational leadership across multiple claims and customer service departments, ensuring high‑quality claim outcomes, operational excellence, and consistent, positive experience for policyholders and distribution partners. This role oversees end‑to‑end claims and agency service operations, including workflow management, producer support, staff development, process optimization, and cross‑functional collaboration. The...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Primary Duties and Responsibilities:  Oversees Automotive Services activities within a designated market or region to ensure the cost-effective delivery of timely, high-quality roadside assistance service. Responsible for implementing and managing programs related to Roadside Assistance, Approved Auto Repair (AAR), Mobile Battery Service, and ERS Fleet Operations (as applicable), ensuring alignment with Automotive Quality Standards (AQS). These standards include, but are not limited to, competitive customer satisfaction, on-the-go (OTG) performance, battery testing and installation, response time targets, and the growth of dedicated service delivery through preferred service providers (PSP), as well as maintaining AAR network availability.  Manages the Service Provider...

Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Business Title(s):  Senior Commercial General Liability & Workers’ Compensation Claims Adjuster  Employment Type:  Full-Time  FLSA Status:  Exempt  Location:  In-Office    Summary:    We are looking for a highly capable Senior Commercial General Liability and Workers’ Compensation Claims Adjuster to join our Claims team and work from either our Richmond, VA, or Omaha, NE offices.  Alternatively, we are also open to filling the position in Albany, NY, Chicago, IL, Los Angeles, CA, or New York City, NY.  The position reports to a manager based in Rockwood, PA. This role will be adjudicating workers’ compensation claims in...

Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Business Title(s):   TEMP - Workers’ Compensation Claims Adjuster  Employment Type:  Contingent Worker  FLSA Status:   Non-Exempt  Location:  In-Office or Remote    Summary:     We are looking for a highly capable Workers' Compensation Claims Adjuster to help us on a temporary assignment through 26 June 2026 and work from anywhere in the continental United States.     If this assignment is filled in one of our following offices, the assignment can be considered temp-to-hire : Omaha, Richmond (VA), or Rockwood (PA). This role will adjudicate indemnity workers' compensation claims of higher...

Company Farm Family Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Business Title(s): Client Support Specialist II Employment Type: Full-Time FLSA Status: Non-Exempt Location: In Office Summary: The Client Support Specialist jobs are often the first contact with clients and are primarily responsible for providing effective customer service to clients in response to inquiries, concerns and requests about products and services that are received from a number of communication channels. By using active listening skills, Client Support...

Job Description: We are looking to add a Client Service Consultant to join our Property Casualty team in Omaha, NE . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Understand client operations and exposures to ensure appropriate coverage is in place or coverage options are provided. Consult with the team for pre-renewal meetings on qualifying accounts and development of client opportunities. Market renewal policies and negotiate with insurance company underwriters. Review quotes on accounts for accuracy and prepare proposal documents for client. Be accountable for account and policy accuracy by ensuring that all customer information as well as items received by carriers are accurate and current including coverage schedules, policies, endorsements, and audits. Prepares client renewal documents and saves to...

Company Farm Family Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Business Title(s): Client Support Specialist II Employment Type: Full-Time FLSA Status: Non-Exempt Location: In Office   Summary: The Client Support Specialist jobs are often the first contact with clients and are primarily responsible for providing effective customer service to clients in response to inquiries, concerns and requests about products and services that are received from a number of communication channels. By using active listening skills, Client Support...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.    We’re actively seeking a talented Wholesaler Concierge Desk Associate to join our team in Omaha, NE, specifically focused on supporting the life and annuity sales teams within the Consumer Markets Division. The team plays a lead role in fostering adoption of all sales enablement tools throughout the sales organization in order to drive sales efficiency.  As...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. We’re actively seeking a talented Operations Claims professional to join our Operations Claims processing team within the Consumer Markets Division (CMD) in Omaha, NE or Charlotte, NC. This role follows a hybrid schedule of one day a week in office. As part of the Claims processing team, you’ll move Pacific Life, and your career, forward by ensuring accurate, timely, and compliant processing of insurance claims while delivering exceptional service to customers and internal partners. You will review and process contestable and non-contestable death and living claims on both annuity...

Great opportunity to start a career in the insurance industry! Are you a bright, outgoing, people-oriented person? If so, this is the career for you. At HUB, we value education and continuous learning and are excited to assist you along your career development path. As a Commercial Lines Service Specialist, you will provide professional, courteous service to our clients and internal team. Provides support in obtaining, maintaining, expanding, and servicing commercial accounts. Your job responsibilities as a Commercial Lines Service Specialist: Respond promptly and professionally to the service needs of our clients Work closely with the team in providing exceptional service Assist team in following HUB process/procedures related to binders, certificates, endorsements, policy check and other related items while verifying accuracy Knowledge of carrier online systems for obtaining quotes, loss runs, billing information, policy documents, etc. Assist with premium...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) You are someone who enjoys helping others, solving problems and providing great customer service. A job that provides variety and independence is exciting to you, but more than anything else, you are looking for a place to have a career that allows you to provide for you and your family. At AAA The Auto Club Group (ACG), you will find that and a place to call a “home away from home”. Continue reading to see what our Roadside Assistance Technician opportunities are all about! A day-in-the-life of a Roadside Assistance Technician As a Roadside Assistance Technician, you will be a part of our Emergency Roadside Assistance team. We consider our Roadside Assistance Technicians “Everyday Heroes”....

Company Farm Family Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description This is a 100%   in -office position 5 days per week. Candidates must be able to work on-site at a designated company office during standard business hours.   ESSENTIAL FUNCTIONS: Conducts quality assurance reviews to maintain compliance and high technical quality according to operational guidelines and internal processes. Demonstrates that the focus of quality assurance reviews are proper and handles investigations, evaluations, negotiations and the settlement of claims with...

Company Shared Services Argo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly-owned subsidaries of Clearbrook Holdings Inc. Argo and Farm Family partner with agents and brokers to provide insurance solutions that enable businesses to manage risks with confidence. Job Description RESPONSIBILITIES: Only Considering local candidates at this time Must be a US Citizen or Green Card holder. No other visa status will be considered. Serve as the first point of contact for end users by providing technical support via live chat, self-service portal, and phone Diagnose, troubleshoot, and resolve hardware, software, and application-related incidents and service requests Document, categorize, prioritize, and manage incidents and requests accurately within the ticketing system Use published Knowledge Base (KB) articles to ensure consistent, compliant, and efficient issue resolution Ask targeted...

Company Shared Services Argo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly-owned subsidaries of Clearbrook Holdings Inc. Argo and Farm Family partner with agents and brokers to provide insurance solutions that enable businesses to manage risks with confidence. Job Description The IT Service Desk Supervisor is responsible for the overall operational health, performance, and maturity of the Service Desk function. This role provides direct people leadership, oversees 24x7 support operations (including overnight coverage), serves as an escalation point for complex and critical incidents, and drives continuous improvement initiatives such as shift‑left adoption, knowledge maturity, and access management process adherence. The Supervisor ensures consistent service delivery aligned to SLA, ITIL, security, and audit requirements, while fostering a high‑performing, customer‑focused support team. KEY...

Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description A Brief Overview The Product Systems Assistant is expected to provide customer service to end users of the binding unit's current rate, quote, bind, issue (RQBI) technology platform.  The candidate must be able to work closely with various support systems and understand and apply basic programming tactics. This individual is expected to form relationships with various support units such as IT Colony Rater programming team, Actuary, Filing, and Product Management. This role will work onsite 5x per week from our Omaha NE office location. Must be willing to work one Saturday per month for 2-4 hours. Essential Job...

Company Shared Services Argo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly-owned subsidaries of Clearbrook Holdings Inc. Argo and Farm Family partner with agents and brokers to provide insurance solutions that enable businesses to manage risks with confidence. Job Description Role Summary The Service Desk Specialist (Extended Hours) 12:30am- 8:30am provides critical after-hours IT support for the organization, serving as the primary point of contact during overnight operations. This role requires a high level of independence, strong troubleshooting skills, and sound judgment to resolve incidents, manage escalations, and maintain service continuity with limited on-site leadership. The specialist supports users across multiple channels, adheres to established SLAs, participates in shift-left initiatives, and performs approved User Access Management (UAM) activities while ensuring security, compliance,...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   $2,500 Signing Bonus for new hires **To qualify for the Sign-On Bonus, applicants must be new to ACG (not applied in the last 180 days.) There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment.  Additional details can be provided by our Recruiting Team at the time of application** Join America’s most trusted brand with over 100 years of service. Why Choose AAA The Auto Club Group (ACG) ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match up to 6% Paid parental leave and adoption assistance Paid Time Off (PTO), 10 Company paid holidays, CEO days, and Floating Holidays Tuition Reimbursement Professional certification...

Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description A Brief Overview Argo Group currently has a challenging opportunity for an Account Manager in their Environmental line of business.  This position will provide support and assistance to the overall underwriting function through customer service, processing of various underwriting transactions, data research and analysis.  The Account Manager plays a pivotal role in delivering customer service excellence to our internal and external partners. This role will work onsite 5x per week at any of our Omaha (NE), Chicago, or New York City office locations. The primary duties and responsibilities of the role are: Analyze and...