1049 customer care consultant jobs found

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Senior Consultant, Business Insights – CLESS Property plays a critical role in enabling profitable growth and portfolio optimization across the Commercial, E&S and Specialty Lines (CLESS) Property business at Nationwide Insurance. This role partners closely with Nationwide's Property team including the Center of Excellence (COE), Underwriting leadership, and Claims leadership to deliver actionable insights that shape strategy, underwriting execution,...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will work a hybrid schedule coming into the Columbus, Ohio, Des Moines, Iowa, or Scottsdale, Arizona office 2 days per week. Remote internal associates may also be considered. If you enjoy complex, visible work with a clear line of sight to member experience and enterprise metrics, there is a uniquely impactful Agile Leader seat opening that may be for you. Within Personal Lines Digital Sales and Servicing, there are two opportunities available allowing the right candidate to make real...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking a Senior Litigation Claims Consultant , with expertise in Commercial General Liability (CGL), with a strong focus on litigation management and strategy.   This is a full-time, exem pt role with a hybrid work schedule (two days in the office) at one of our Hanover offices:   Worcester, MA Richmond, VA Itasca, IL Syracuse, NY   Fully remote options are available for candidates not  located  near these offices.   POSITION OVERVIEW: This position requires daily telephone contacts with the policyholders, risk managers, and agents. Fully responsible for the analysis, investigation, evaluation,...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Claims team is currently seeking a Senior Litigation Claims Consultant , with expertise in Commercial General Liability (CGL), with a strong focus on litigation management and strategy.   This is a full-time, exem pt role with a hybrid work schedule (two days in the office) at one of our Hanover offices:   Worcester, MA Richmond, VA Itasca, IL Syracuse, NY   Fully remote options are available for candidates not  located  near these offices.   POSITION OVERVIEW: This position requires daily telephone contacts with the policyholders, risk managers, and agents. Fully responsible for the analysis, investigation, evaluation,...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. FINRA SIE and Series 6 licenses are required within 120 days of hire. This is a hybrid position located in Columbus Ohio and you will be required to come into the office two days per week.  It is however our intention to fill this role in Columbus, Ohio. However, on occasion, applications from internal candidates working remotely who bring critical industry skills and relevant experience may be considered. We intend to fill 2 positions - one reports to Justin Billings and the other to Elizabeth...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program.   This position can be staffed remotely for potential applicants with critical industry skills and relevant experience. Internal Compensation Grade: G4 #LI-KD1 Position Overview As a Middle Market Actuary at Nationwide, you will play a key role in driving pricing strategy and profitability for our commercial lines products. This position supports actuarial initiatives across middle market segments, a critical area within our P&C business. In this role,...

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Nationwide is seeking a Marketing Management Consultant to support content strategy and thought leadership activation for the Nationwide Retirement Institute (NRI) and other cross-NF brand initiatives. In this role, you will help bring NRI’s insights to life through integrated content and omnichannel activation—positioning Nationwide as a trusted authority on retirement planning with a specific focus on planning for healthcare costs and longevity . This role sits within NF Marketing Integration and partners closely with subject‑matter experts and enterprise marketing teams to ensure thought leadership is strategically packaged, activated, and amplified...

The Senior RN Clinical Consultant will work in partnership with Clinical and Vocational Leaders to provide ongoing coaching and oversight to Clinical Consultants and will serve as clinical subject matter expert in all lines of business (STD/LTD/Appeals) and products, action planning management, and Guardian systems. This incumbent will have a strong clinical and client focus to assist in ensuring the fair and accurate assessments of medically supported functional abilities. They will assist in cultivating talent and foster an environment of continuous learning. They will promote organizational excellence by demonstrating leadership, problem-solving behaviors, and viewing challenges as opportunities. This individual will work with the Clinical Team Manager to drive performance and ensure the team meets their goals. They will effectively communicate & explain departmental initiatives and changes as they relate to organizational goals & strategies. They will assist the...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role can be filled 100% remote. The Product Analyst – P&C Workflow Distribution applies a consultative, change-oriented mindset to partner with business stakeholders and translate their needs into solutions that drive meaningful process improvements in the workflows.  This role goes beyond executing current processes and focuses on reshaping how work gets done , acting as a thought leader who influences outcomes across stakeholders and...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   We are excited to announce an opportunity to join our Major Case Unit as a Claims Consultant. This full ‑ time, exempt position offers remote flexibility and the chance to make a meaningful impact within a dynamic, high ‑ visibility team.   POSITION OVERVIEW: This position to handle primarily continuous loss Bodily Injury claims like Silica. The Major Case Consultant Specialized Claims role is a senior-level claims position responsible for the full lifecycle management of highly complex and high-value specialized claims. This includes the investigation, evaluation, negotiation, and resolution of claims that represent the company’s largest damage exposures and often involve intricate...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   We are excited to announce an opportunity to join our Major Case Unit as a Claims Consultant. This full ‑ time, exempt position offers remote flexibility and the chance to make a meaningful impact within a dynamic, high ‑ visibility team.   POSITION OVERVIEW: This position to handle primarily continuous loss Bodily Injury claims like Silica. The Major Case Consultant Specialized Claims role is a senior-level claims position responsible for the full lifecycle management of highly complex and high-value specialized claims. This includes the investigation, evaluation, negotiation, and resolution of claims that represent the company’s largest damage exposures and often involve intricate...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We’re looking for a dynamic, detail-oriented professional who thrives in collaborative environments and brings a strong technical edge to problem-solving. If you're passionate about turning data into insights, building trusted partnerships, and driving results through clear communication and analytical thinking — we’d love to connect with you! What You Bring: Clear, confident communication across teams and stakeholders A knack for solving complex problems...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Please Note: Please note: This role is preferred on-site at a major office but may be remote within the U.S. for qualified candidates. Job Description Summary Do you enjoy working with other executives to drive the strategy of a Fortune 100 company? Are you an expert in P&C Underwriting? Do you have experience creating and implementing underwriting process standards, best practices and supporting metrics? If you thrive in an environment where you can...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Work Environment: The location of this position is flexible and open to virtual and/or remote based applicants.   Required Experience: Demonstrated experience handling toxic tort with emphasis on asbestos and/or silica bodily injury claims , including evaluation, negotiation, and resolution. Proven ability to manage toxic tort bodily injury litigated files , including collaboration with defense counsel, strategy development, and oversight of...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Nationwide has exciting Regional Internal Wholesaler opportunities on our Life Sales team. In this position you will play a critical role in partnering with financial professionals across the country to help bring our diverse portfolio of Life Insurance products to those that need and want them. This position includes a competitive base salary and is eligible for a strong incentive pay package. Selected candidate must obtain FINRA SIE, Series 6, and Series 63 licenses within 120 days of start...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   POSITION OVERVIEW:  The Sr Consultant Specialized Claims is a senior claims expert responsible for managing the most complex and high-exposure specialized claims across the country. This role provides strategic oversight, expert guidance, and technical consultation, often involving field investigations and collaboration with internal and external stakeholders. Fully responsible for the coverage analysis investigation evaluation negotiation and resolution of management liability claims including employment with exposures up to $5M. The claims could originate anywhere in the country and often require field consultation   In addition to direct claim handling, the Consultant supports policy...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   POSITION OVERVIEW:  The Sr Consultant Specialized Claims is a senior claims expert responsible for managing the most complex and high-exposure specialized claims across the country. This role provides strategic oversight, expert guidance, and technical consultation, often involving field investigations and collaboration with internal and external stakeholders. Fully responsible for the coverage analysis investigation evaluation negotiation and resolution of management liability claims including employment with exposures up to $5M. The claims could originate anywhere in the country and often require field consultation   In addition to direct claim handling, the Consultant supports policy...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This Personal Lines (PL) Underwriting Automation and Technology position supports strategic transformation by identifying and executing automation opportunities within underwriting processes. The role leads initiatives from concept to implementation, including developing business cases with cost-benefit analysis. It also contributes to data-driven decision-making through pre and post-production profitability analysis, validation and ongoing monitoring, ensuring...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Ideal candidate has at least ten years of experience with Long Term Care Underwriting. Location: This position can be filled as Hybrid or Remote This role does not qualify for employer-sponsored work authorization.  Nationwide does not participate in the Stem OPT Extension program.  #LI-LP1 Job Description Summary Our underwriters work hard to provide the exceptional customer experience for which Nationwide is known. Actively engaging with our firms and financial professionals to get to...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Sr Consultant, Actuarial – Retirement Solutions Financial Reporting   - REMOTE   Are you an experienced actuary who enjoys complex annuity valuation, financial reporting, and solving thorny modeling problems? Join our Retirement Solutions Financial Reporting team and help shape how we measure and manage results across a diverse   group   of retirement products.   Key Responsibilities   Support quarterly GAAP and statutory valuation, financial reporting, and forecasting for Retirement Solutions products (e.g.,   recordkeeping ,   fixed and indexed annuities,...