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customer care consultant Illinois

87 customer care consultant jobs found

CorVel
03/16/2026  
Care Advocate Nurse
The Care Advocate Nurse oversees initiatives surrounding assessing the severity of the injured workers’ reported injury(ies), reviews medical data in CareMC, validates and secures medical information, assesses and evaluates prescribed treatment of work related injury. The Care Advocate Nurse functions as a nurse consultant, supporting the goals of the Claims Management department and of CorVel. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Initiates and receives telephonic contact with reported injured worker, employer and medical providers to obtain treatment plan, secures medical documentation, and assesses if injured worker has returned to work Responsible for detailed documentation within the claim system focusing on medical condition, treatment plan and return to work status Directs callers to appropriate medical and/or claim resources Identifies and communicates urgent situations related to treatment or patient condition directly to the...
CorVel Downers Grove, IL, USA Full Time
Nationwide
03/09/2026  
Consultant, Field Underwriter - Commercial Lines (IL & WI)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Shape the Future of Risk Solutions Ready to make an impact? We’re looking for a strategic underwriting leader to join our team and take on small lines commercial risks. This is your chance to operate with elevated authority, influence strategy, and drive profitable growth. What You’ll Do: ✅ Underwrite and price specialized small lines commercial risks with advanced judgment ✅ Provide guidance and expertise to sales teams and agency staff ✅ Build strong...
Nationwide IL, USA Full Time
Origami Risk
02/26/2026  
(Senior) Technical Sales Consultant - Insurance
Overview As a (Senior) Technical Sales Consultant on our Claims team, you will seek to understand detailed customer needs and define how Origami Risk solutions can meet those needs both in RFPs and in person. Technical Sales Consultants are responsible for configuring and presenting complex solution demonstrations and leading technical discussions.    Starting base pay for this role is between $100,000 and $150,000. The actual base pay is dependent upon many factors, such as transferable skills, work experience, business needs, training, location, and market demands. The base pay range is subject to change and may be modified in the future. This role will be eligible for a bonus as well as competitive medical, dental, and vision benefits, wellness reimbursement, life insurance, and a 401(k) with company match. We offer vacation and sick leave benefits (under a flexible time off policy in most states). Responsibilities...
Origami Risk Chicago, IL, USA Full Time
Nationwide
01/30/2026  
Consultant, Loss Control (Human Services)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Make a Difference with Nationwide At Nationwide, we believe in protecting what matters most—people and communities. Our Human Services Risk Management Team supports organizations that provide care, hope, and essential services to vulnerable populations. By joining us, you’ll play a vital role in helping nonprofits, senior living providers, and community care organizations create safer environments, prevent harm, and strengthen trust . Your expertise will...
Nationwide IL, USA Full Time
Allstate
12/07/2025  
Outside Insurance Sales Consultant
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Empower Possibility. Protect What Matters. Build a Career You’re Proud Of. As an Allstate Sales Consultant, you’ll do more than sell insurance — you’ll help customers protect what matters most while building a career with purpose, backed by a Fortune 100 brand. In this role, you’ll play a key role in driving local sales growth through proactive prospecting, lead generation, networking, and relationship building within your community and surrounding areas. You’ll identify gaps in home and auto insurance plans, offering products...
Allstate IL, USA Full Time
EPIC Insurance Brokers & Consultants
03/20/2026  
Bond Specialist, Claims
LOCATION: Hybrid, Chicago, IL,   Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in...
EPIC Insurance Brokers & Consultants Chicago, IL, USA
Allstate
03/20/2026  
Service Analyst II
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Service Analyst II for NOC Operations is an experienced technical professional in our Standard Incident service team, leading the monitoring, troubleshooting, and resolution of infrastructure incidents across our enterprise technology ecosystem. As a strong contributor to our “Zero Wait” customer obsession initiative, this role drives rapid and effective response to system alerts, ensuring the reliability and performance of Allstate’s critical infrastructure. With demonstrated proficiency in UNIX, Storage, and Backup environments, this...
Allstate IL, USA Full Time
Ansay & Associates
03/19/2026  
Accounting Assistant
Position Summary We’re seeking a detail-driven and collaborative professional to join our team in an accounting support role. This position plays a key role in ensuring the accuracy and integrity of financial data, supporting core accounting processes such as commission reconciliation, invoice verification, and month-end reporting. You’ll work closely with the Accounting Manager and other departments to support efficient workflows, maintain compliance, and help drive organizational success. If you’re highly organized, thrive in a fast-paced environment, and take pride in precision and accountability, this is a great opportunity to grow your career in a supportive, team-oriented setting. Essential Duties & Responsibilities Record deposits from bank accounts and checks received Record and Reconcile Direct Bill Commissions Enter vouchers by verifying invoice accuracy and ensuring proper approval per company policy Assist with month-end data entry and...
Ansay & Associates Peoria, IL, USA Full Time
Allstate
03/19/2026  
Senior Product Engineer (Software/Java)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Senior Product Engineer (Software/Java) architects and designs their digital products using modern tools, technologies, frameworks, and systems. They apply a systematic application of scientific and technological knowledge, methods, and experience to the design, implementation, testing, and documentation of software. They own and manage their application in production and are ultimately accountable for the success of their digital products by delivering measurable outcomes. In this role, you will support the Enterprise Payments...
Allstate IL, USA Full Time
Allstate
03/18/2026  
Software Engineer Consultant II
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Software Engineer Consultant II About Law & Regulations Law & Regulations delivers expert legal services that protect Allstate and its customers while ensuring compliance with evolving regulatory and ethical standards. We provide comprehensive support across claims litigation, complex corporate transactions, and enterprisewide compliance programs, enabling the business to confidently navigate today’s legal landscape. By leveraging innovative legal strategies and modern technology, we promote seamless collaboration, proactive...
Allstate IL, USA Full Time
Allstate
03/18/2026  
AI & Cloud Platform Consultant Expert
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate Data & Analytics Technology (DAT) is seeking an AI & Cloud Platform Consultant Expert who can help design, build, and optimize the next generation of our data and analytical platform ecosystem, enabling our business and technology partners to achieve data to insights in less than 24-hours. This role blends hands-on engineering with strategic consulting, enabling teams across the enterprise to adopt modern development and integration practices, cloud-ready architectures, and emerging AI capabilities. You will partner with...
Allstate IL, USA Full Time
Markel
03/18/2026  
Senior Claims Examiner, Global Medical & Healthcare Claims
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be responsible for the resolution of moderate to high complexity and moderate to high exposure claims which can be subject to disputes that must be resolved in mediation or litigation. The primary purpose of this job is to handle claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all...
Markel Rosemont, IL, USA Full Time
AIG
03/15/2026  
Senior Executive Underwriter - National Accounts, Excess Casualty
Join us as a Senior Executive Underwriter - National Accounts, Excess Casualty to step up to a key team leadership role that will drive business growth. Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact AIG is seeking a Senior Underwriting Specialist, National Accounts Excess Casualty to contribute to their industry leading Excess Casualty underwriting team.  AIG’s strong foundation as the market leader in this area has evolved through its long-term...
AIG Chicago, IL, USA Full Time
Allstate
03/15/2026  
Business Process Consultant Apprentice
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description This position is only open to candidates currently pursuing their associates degree from a community college or trade school. Those currently pursuing their bachelors degree or higher will not be considered for this role. Early Career Apprentice Program Want to work in your field and train on the job? Join our 12–24-month apprentice program! You will earn and learn on the job, receive career guidance and mentorship, all while attending school. Allstate will also provide tuition assistance and hands-on training in customer...
Allstate Chicago, IL, USA Part Time
Allstate
03/15/2026  
Service Consultant, Automation Enablement Security Engineer Expert
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description We are seeking a highly skilled engineer with deep expertise in cloud technologies, infrastructure automation, cybersecurity, and security tool development. This role is primarily hands-on, involving the design, implementation, and maintenance of advanced security architectures and automation pipelines. The engineer will work closely with global stakeholders to drive innovation, automation, and operational efficiency. The Allstate Information Security (AIS) organization is responsible for managing cybersecurity across Allstate. This...
Allstate IL, USA Full Time
Allstate
03/15/2026  
Cyber Recovery Infrastructure (SRE) Lead Consultant - Remote
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Cyber Recovery Infrastructure Site Reliability Engineer (SRE) is part of a team that manages and operates the Allstate Cyber Recovery Environment. The Cyber Recovery Environment consists of hardware and software platforms required to support the most critical business functions needed when normal production systems are not accessible or available. This role encompasses managing detailed system design as well as implementation, testing and coordination of operational maintenance of virtualized compute infrastructure systems and...
Allstate IL, USA Full Time
Allstate
03/15/2026  
Business Architect Lead Consultant (Remote - US)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The purpose of this role is to develop and drive solutions forward that allow our organization to reach its goals by partnering with technology, business stakeholders and user experience. You will be the key bridge between business and technology stakeholders to both uncover and drive the change forward. This role requires somebody who can evaluate and uncover current opportunities, influence and lead the strategic development of a solution, and drive the development and implementation of the solution alongside our tech, business and user...
Allstate IL, USA Full Time
Allstate
03/15/2026  
Business Architect Senior Manager (Remote - US)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description As a Senior Manager, you'll lead a team of Business Architects and Business Architect Sr. Consultants, driving the strategic direction and development of Allstate's product portfolio. Your responsibilities include defining and executing the product vision, strategy, and roadmap to align with business objectives and customer needs. Collaborating with cross-functional teams, stakeholders, and executives, you'll spearhead product innovation, growth, and profitability. Additionally, you'll be accountable for achieving business outcomes,...
Allstate IL, USA Full Time
Allstate
03/15/2026  
Business Architect Lead Consultant (Remote - US)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The purpose of this role is to develop and drive solutions forward that allow our organization to reach its goals by partnering with technology, business stakeholders and user experience. You will be the key bridge between business and technology stakeholders to both uncover and drive the change forward. This role requires somebody who can evaluate and uncover current opportunities, influence and lead the strategic development of a solution, and drive the development and implementation of the solution alongside our tech, business and user...
Allstate IL, USA Full Time
MarshMcLennan
03/15/2026  
Marketing Communications Specialist
Company: Marsh McLennan Agency Description: Marketing Communications Specialist Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Marketing Communications Specialist at Horton, a Marsh business. Marsh provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). What You Do Develop and execute communications materials that are aligned with business...
MarshMcLennan Orland Park, IL, USA Full Time

 

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