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customer care consultant Illinois

75 customer care consultant jobs found

Nationwide
06/22/2026  
Specialist, Risk Management - P&C (Agribusiness)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This Specialist, Risk Management will support Agribusiness. The territory is Indiana and Illinois. Qualified candidates will reside in Central or Southwest Illinois, Metro St Louis or Indianapolis. We are seeking an individual with multi-line commercial and/or agribusiness insurance industry experience to complete risk management surveys and provide ongoing consulting service to agribusiness accounts.  #LI-TH1 Job Description Summary Do you have a...
Nationwide IL Full Time
BP&C, Shared Services Inc. (American National & Argo Group)
06/16/2026  
Litigation Management Support Specialist
Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Business Title(s):  Litigation Management Support Specialist Employment Type:  Full-Time  FLSA Status:  Non-Exempt  Location:  In-Office    Summary:    We are looking for a highly capable Litigation Management Support Specialist to join our team and bring our overall litigation program to the next level to work from our Chicago, IL office.  Alternatively, this role can work from our offices in Albany, NY, Los Angeles, CA, New York City, NY, Omaha, NE, or Richmond, VA.  This position reports into the SVP of Global Claims Operations who is based in Georgia.   Employees in this role are required to accurately record all hours...
BP&C, Shared Services Inc. (American National & Argo Group) Chicago, IL Full Time
CorVel
03/16/2026  
Care Advocate Nurse
The Care Advocate Nurse oversees initiatives surrounding assessing the severity of the injured workers’ reported injury(ies), reviews medical data in CareMC, validates and secures medical information, assesses and evaluates prescribed treatment of work related injury. The Care Advocate Nurse functions as a nurse consultant, supporting the goals of the Claims Management department and of CorVel. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Initiates and receives telephonic contact with reported injured worker, employer and medical providers to obtain treatment plan, secures medical documentation, and assesses if injured worker has returned to work Responsible for detailed documentation within the claim system focusing on medical condition, treatment plan and return to work status Directs callers to appropriate medical and/or claim resources Identifies and communicates urgent situations related to treatment or patient condition directly to the...
CorVel Downers Grove, IL Full Time
CCC Intelligent Solutions
07/10/2026  
Java Software Engineer
Salary range is: $84,723.57 - $120,000.00 This position is bonus and/or commission eligible. CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com .   The Role The Senior Software Engineer on the team will be responsible for executing the design and development of existing and new CCC Products. He or she should...
CCC Intelligent Solutions Chicago, IL Full Time
Hiscox
07/09/2026  
Senior Underwriter, Professional Risks
Job Type: Permanent Build a brilliant future with Hiscox   Drive growth with an ambitious team of MPL Underwriters at Hiscox Position: Sr. Underwriter Reporting to Regional Manager – MPL The Role: Hiscox USA is currently searching for a dynamic, engaging and solutions-oriented Sr. Underwriter to drive new professional liability business and complex renewal business within the MPL sector in the West Coast region. This position provides a unique opportunity for a professional liability specialist to join a fast paced, dynamic team to write policies tailored to the specific requirements of the MPL sector. Lines of business include commercial general liability, professional liability (E&O) and cross-sold Cyber from time to time. We also specialize in accountants, real estate agents, property managers, trustees, consultants, freight forwarders, staffing firms, TPAs, associations, and more! Risks vary greatly in size and complexity (from start-ups to...
Hiscox Chicago, IL Full Time
Allstate
07/09/2026  
Software Engineer Senior Consultant II
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Software Engineer Senior Consultant II implements applications following 12-factor principles to build out the product and iterative enhancements. They own the full stack of software products, developing and implementing frontends (web or mobile), and backend services. They leverage test driven development and continuous integration to ensure agility and quality of products. They actively participate in the decision-making process of the team ensuring that the simplest appropriate technology and design is chosen to meet user needs. Key Responsibilities Provides input into the architecture and...
Allstate IL Full Time
Allstate
07/09/2026  
.NET Senior Software Engineer
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description Software Engineer Senior Consultant II implements applications following 12-factor principles to build out the product and iterative enhancements. They own the full stack of software products, developing and implementing frontends (web or mobile), and backend services. They leverage test driven development and continuous integration to ensure agility and quality of products. They actively participate in the decision-making process of the team ensuring that the simplest appropriate technology and design is chosen to meet user needs. Key Responsibilities: • Provides input into the architecture and...
Allstate IL Full Time
CNA
07/09/2026  
Complex Claims Consulting Director - EPL, Private & NFP D&O
You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  This individual contributor position works closely with senior level leaders and within the broadest authority limits, to manage the most complex, highest exposure Employment Practices Liability, Private and Not-For-Profit D&O including Community Associations. Responsibilities include the management of all claim resolution activities in accordance with company protocols, while achieving quality and customer service standards. JOB DESCRIPTION: Essential Duties & Responsibilities: Performs a combination of duties in accordance with departmental guidelines: Manages an inventory of the most complex EPL and Private and Not-For-Profit D&O, which are generally multi-year and...
CNA Chicago, IL Full Time
Applied Systems
07/08/2026  
Manager, Services Advisors
Job Description   Amazing Career Moments Happen Here    Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable, we’re creating a place where amazing career moments are made possible.      Position Overview    We’re searching for a Manager, Services Advisors to join our CX Services team — a predominantly remote (or hybrid if preferred) role for someone residing near either our Chicago, Atlanta or Dallas offices.   Reporting within the CX Services organization, this leader manages a team of Services Advisors who scope the training, consulting, and technical...
Applied Systems Chicago, IL
Applied Systems
07/04/2026  
Sr. Sales Consultant
Job Description Amazing Career Moments Happen Here    Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable, we’re creating a place where amazing career moments are made possible.     Position Overview We are searching for a Sales Consultant who will play a key role in expanding our technological footprint among Property and Casualty (P&C) Insurance Carriers and Managing General Agents (MGAs ). This role is ideal for an experienced sales professional who excels both in pipeline generation and fosters relationships with senior executives and...
Applied Systems Chicago, IL
Allstate
07/03/2026  
Risk Engineering and Insights Engineer Senior Consultant I/II/ Lead Consultant
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Risk Engineer Position: The Risk Engineering team is responsible for designing, building, and operating software products that support risk management and risk control capabilities across the TORC organization. The team applies modern software engineering practices to create scalable, reliable, and user-friendly applications that help teams understand risk, manage control activity, automate workflows, and turn risk and control data into actionable outcomes. Risk Engineers are full-stack software engineers who own the full software...
Allstate IL Full Time
CNA
07/02/2026  
Sr Data Engineer (Workday)
You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  The Sr. Data Engineer (Workday) is an individual contributor specializing in Workday systems analysis and design, with a strong emphasis on integration development to support CNA’s financial operations. This role works extensively within the Workday Finance suite, including Accounting Center, Ledger, Accounts Payable, Expenses, Procurement, and Spend Management, ensuring accurate financial data transformations and seamless end‑to‑end processing. The engineer will evaluate complex finance requirements, design application and integration specifications, and build scalable, cost‑effective solutions using Workday Studio, Prism, EIBs, and Workday Web Services. They will lead projects and programs,...
CNA Chicago, IL Full Time
Starr Insurance
07/01/2026  
Sr. Loss Control Consultant - Technical Property
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Starr Insurance Companies is a global insurance and investment organization providing property and casualty insurance solutions to business and industry, and one of the fastest-growing insurance companies in the world.  Our talented  and experienced associates manage risk and ultimately support the profitable growth of organizations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce....
Starr Insurance Chicago, IL Full Time
CNA
07/01/2026  
Complex Claims Consultant/Specialist - Lawyers Professional Liability
You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  CNA is the market leader in providing Lawyers liability coverage and provides best-in-class claim service. We are seeking a dynamic self-starter to join our Complex Claims team handling claims for law firms with less than 35 attorneys. At CNA, Claim Professionals use their specialized expertise to handle claims efficiently in a collaborative environment focused on continuous improvement. This position plays a critical role in managing and resolving legal malpractice claims by evaluating coverage, assessing liability and damages, setting timely reserves, negotiating and settling claims, and directing litigation. You will collaborate in a highly-experienced and rich team environment...
CNA Chicago, IL Full Time
Allstate
06/30/2026  
Cyber and Technology Risk Analyst - Lead Consultant
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Cyber and Technology Risk Analyst – Lead Consultant leads comprehensive cyber and technology risk assessments, providing independent oversight, challenge, and advisory across the organization’s technology landscape. This role is part of the Cyber and Technology Risk Management team, partnering with Technology, Security, and Business leaders to strengthen risk posture and support informed decision-making. The role requires strong analytical capability to evaluate complex risk scenarios, develop attack paths, assess control...
Allstate IL Full Time
Guardian
06/30/2026  
Client Manager, Premier Market - Chicago, IL or Indianapolis, IN
Guardian's Group Benefits team is seeking a Client Manager, Premier Market in Chicago, IL or Indianapolis, IN who will be the main contact for client service and relationships. The Client Manager will be directly accountable for client satisfaction and enhancing the client experience. You will: Assume overall responsibility for managing planholder/client accounts for Premier brokers (2-999 lives) with the objective of ensuring that client satisfaction, persistency, growth, and profitability goals are achieved Build strong relationships with clients and brokers/consultants through in-market presence Work closely with the respective sales representative to gain their buy-in for the account management strategy and position Strategically manage the lifecycle of a client to develop the right solutions to their benefit needs Balance the needs of the client with those of the business Achieve yearly financial growth & persistency goals You have: BA or BS...
Guardian Chicago, IL Full Time
Applied Systems
06/27/2026  
AI Enablement Professional Services Lead
Job Description   Amazing Career Moments Happen Here     Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable; we’re creating a place where amazing career moments are made possible.        Position Overview    We’re searching for a AI Enablement Services Lead to join our Professional Services team (Implementation, PMO, Data, Customer Success) in a hybrid location from our Chicago office. As the AI Enablement Services Lead, you will be the architect of the "Next-Gen Professional Services" organization. You are responsible for identifying, building, and...
Applied Systems Chicago, IL
Allstate
06/27/2026  
Sitecore Engineer, Lead Consultant- Remote
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Sitecore Engineer works to develop customizations and websites on the Sitecore CMS platform and contributes to the maintenance of the Sitecore CMS platform. The Sitecore Engineer is also aware of Sitecore feature roadmaps and understands how to navigate support processes and developer groups to gain insight and influence future direction.  Key Responsibilities   Develop overall product planning by contributing to/creating stories for complex features in areas of responsibility, including guiding the story development for other...
Allstate IL Full Time
The Standard
06/25/2026  
EB National Accounts Training Consultant
The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? This is an exciting new opportunity to make a big impact! We are looking for an experienced Employee Benefits National Accounts Sales and/or Account Management, to make a slight career shift and become our new Training & Development Specialist in our National Accounts and large case space! You must have performed in a National Accounts role w/ ancillary EB products to be...
The Standard Chicago, IL Full Time
Allstate
06/23/2026  
Senior Product Engineer (Software/Java)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Senior Product Engineer (Software/Java) builds and designs their digital products using modern tools, technologies, frameworks, and systems. They apply a systematic application of scientific and technological knowledge, methods, and experience to the design, implementation, testing, and documentation of software. They own and manage their application in production and are ultimately accountable for the success of their digital products by delivering measurable outcomes. In this role, you will support the Enterprise Payments...
Allstate IL Full Time

 

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