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customer care consultant Illinois

77 customer care consultant jobs found

Nationwide
05/12/2026  
Sr. Director, Business Development - Surety (Large Commercial)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. #LI-CL1 Job Description Summary Do you thrive in an environment where you can put your critical thinking and communication skills to work every day? Do you appreciate being able to contribute individually as well as collaboratively? Our Surety Underwriting team values initiative, the ambition to grow and learn, a broad skill set that includes everything from marketing to finance to risk analysis and a solutions focused approach. We’re technology savvy and...
Nationwide Chicago, IL Full Time
Nationwide
05/04/2026  
Consultant, Field Underwriter - Commercial Lines (IL & WI)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Shape the Future of Risk Solutions Ready to make an impact? We’re looking for a strategic underwriting leader to join our team and take on small lines commercial risks. This is your chance to operate with elevated authority, influence strategy, and drive profitable growth. What You’ll Do: ✅ Underwrite and price specialized small lines commercial risks with advanced judgment ✅ Provide guidance and expertise to sales teams and agency staff ✅ Build strong...
Nationwide IL Full Time
Sedgwick
05/03/2026  
Disability Clinical Team Lead
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Clinical Team Lead PRIMARY PURPOSE :  To supervise the operation of Disability Clinical Consultants for disability clients; to monitor colleagues’ workload, provide training and monitor individual claim activities; to provide clinical direction to Disability Clinical Consultants; and to review complex cases as appropriate. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Acts as clinical liaison for the claims team to ensure understanding of the Nurse...
Sedgwick Chicago, IL
CorVel
03/16/2026  
Care Advocate Nurse
The Care Advocate Nurse oversees initiatives surrounding assessing the severity of the injured workers’ reported injury(ies), reviews medical data in CareMC, validates and secures medical information, assesses and evaluates prescribed treatment of work related injury. The Care Advocate Nurse functions as a nurse consultant, supporting the goals of the Claims Management department and of CorVel. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Initiates and receives telephonic contact with reported injured worker, employer and medical providers to obtain treatment plan, secures medical documentation, and assesses if injured worker has returned to work Responsible for detailed documentation within the claim system focusing on medical condition, treatment plan and return to work status Directs callers to appropriate medical and/or claim resources Identifies and communicates urgent situations related to treatment or patient condition directly to the...
CorVel Downers Grove, IL Full Time
Origami Risk
02/26/2026  
(Senior) Technical Sales Consultant - Insurance
Overview As a (Senior) Technical Sales Consultant on our Claims team, you will seek to understand detailed customer needs and define how Origami Risk solutions can meet those needs both in RFPs and in person. Technical Sales Consultants are responsible for configuring and presenting complex solution demonstrations and leading technical discussions.    Starting base pay for this role is between $100,000 and $150,000. The actual base pay is dependent upon many factors, such as transferable skills, work experience, business needs, training, location, and market demands. The base pay range is subject to change and may be modified in the future. This role will be eligible for a bonus as well as competitive medical, dental, and vision benefits, wellness reimbursement, life insurance, and a 401(k) with company match. We offer vacation and sick leave benefits (under a flexible time off policy in most states). Responsibilities...
Origami Risk Chicago, IL Full Time
Allstate
12/07/2025  
Outside Insurance Sales Consultant
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Empower Possibility. Protect What Matters. Build a Career You’re Proud Of. As an Allstate Sales Consultant, you’ll do more than sell insurance — you’ll help customers protect what matters most while building a career with purpose, backed by a Fortune 100 brand. In this role, you’ll play a key role in driving local sales growth through proactive prospecting, lead generation, networking, and relationship building within your community and surrounding areas. You’ll identify gaps in home and auto insurance plans, offering products...
Allstate IL Full Time
EPIC Insurance Brokers & Consultants
05/15/2026  
Commercial Insurance Client Executive
Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining...
EPIC Insurance Brokers & Consultants Chicago, IL
EPIC Insurance Brokers & Consultants
05/15/2026  
Commercial Insurance Client Manager
Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining...
EPIC Insurance Brokers & Consultants Chicago, IL
EPIC Insurance Brokers & Consultants
05/15/2026  
Commercial Insurance Sr. Client Manager
Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our...
EPIC Insurance Brokers & Consultants Chicago, IL
Allstate
05/13/2026  
Software Engineer Senior consultant I
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Law & Regulations delivers expert legal services that protect Allstate and its customers while ensuring compliance with evolving regulatory and ethical standards. We provide comprehensive support in claims litigation, complex corporate transactions, and enterprise-wide compliance programs, helping the business confidently navigate today’s legal landscape.  By leveraging innovative legal strategies and technology, we enable seamless collaboration, proactive risk management, and effective problem-solving across the organization. We...
Allstate IL Full Time
Allstate
05/13/2026  
Software Engineer Consultant II
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Software Engineer Consultant II About Law & Regulations Law & Regulations delivers expert legal services that protect Allstate and its customers while ensuring compliance with evolving regulatory and ethical standards. We provide comprehensive support across claims litigation, complex corporate transactions, and enterprisewide compliance programs, enabling the business to confidently navigate today’s legal landscape. By leveraging innovative legal strategies and modern technology, we promote seamless collaboration, proactive...
Allstate IL Full Time
Allstate
05/13/2026  
Applied Machine Learning Engineer (All Levels)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Join Allstate Technology Solutions, a pioneering force committed to revolutionizing the way our employees, agencies, and customers interact digitally. Our mission is to harness cutting-edge technology, innovative product design, and the power of artificial intelligence to create a world‑class customer experience. We aim to redefine the customer experience, ensuring consistency and operational efficiency across all touchpoints and channels. Become a part of our story. At Allstate Technology Solutions, you’ll find a collaborative and...
Allstate IL Full Time
Sentry
05/12/2026  
Risk Control Consultant
Plans and delivers safety/risk management services to insured customers and internal associates. We are currently seeking a risk control professional that is technically proficient, self-motivated and results driven to fill an open position within our North Shared Services division. You must be able to conduct comprehensive safety and risk management assessments, provide our Underwriting teams with a strong analytical opinion of risk to support our goal of profitable growth within variety of middle to large premium market segment for Dealerships, Construction, Manufacturing, Wholesale Trade, Retail, Commercial Real Estate and Service industries.  In addition, the successful candidate will develop close relationships with our agents and policyholders, conducting selected safety seminars and training, to build the value-added service that Sentry is known for. The ideal candidate's preferred location would be in or around the Chicago, IL area. We are searching for an individual...
Sentry Chicago, IL Full Time
WTW
05/10/2026  
Senior Director - Communication & Engagement Solutions
As an EX Senior Director within our Communication & Engagement Solutions Community, you will help our clients with communication and engagement strategies, HR and reward communication/digital solutions, and will be responsible for seamlessly and intuitively connecting solutions across our EX portfolio – including employee insights (listening/surveys, assessments), strategy and change management, behavior change, communications and employee experience software (Embark). You will be responsible for development and execution of measurable, results-based strategies and related deliverables that support changes and HR programs (including the employee experience, Total Rewards communications, organization transformation, the future of work, AI, wellbeing, benefits and culture). You will be responsible for drawing on your imagination, creativity and exceptional writing skills, as well as your ability to analyze information, develop conclusions and present content through clear,...
WTW Chicago, IL Full Time
Allstate
05/10/2026  
Accounting Consultant II
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Make an Impact Through Insightful Financial Reporting & Analysis We are seeking a motivated and detail-oriented Accounting Consultant II to join our team. In this role, you’ll play a key part in delivering accurate financial reporting, supporting complex accounting processes, and ensuring the integrity of financial results across multiple entities. This is more than a traditional accounting role—you’ll gain broad exposure across business units and finance functions, work on dynamic, high-impact projects, and develop a deeper...
Allstate IL Full Time
Allstate
05/10/2026  
Sales Intern
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Summer 2026 Sales Intern role is designed for rising seniors who are interested in building a career in sales, consulting, or business operations. This   8–10-week program   provides hands-on exposure across Allstate’s sales channels, including both inside sales and field sales environments.   Interns will gain practical experience analyzing customer interactions, supporting agent-facing initiatives, and collaborating across teams to understand how sales strategies are executed. This role focuses on developing...
Allstate IL Full Time
The Hartford
05/08/2026  
National Accounts Risk Engineering Account Executive
Exec Tech Cons Risk Eng - KR07FE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              At The Hartford, our Risk Services organization exists to help people and businesses thrive by working directly with customers to assess risk, improve resilience, and deliver practical risk mitigation solutions that make a measurable difference. We partner with customers throughout their lifecycle to identify exposures, reduce losses, and strengthen operational performance—combining consultative expertise, technology enabled risk solutions, and data driven insights to improve outcomes before and after a loss. By integrating risk assessment, prevention, and recovery with the broader insurance experience, we help customers protect what matters most...
The Hartford Chicago, IL Full Time
Applied Systems
05/07/2026  
Business Operations Director, CX
Job Description   Amazing Career Moments Happen Here      Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable; we’re creating a place where amazing career moments are made possible.          Position Overview     We’re searching for a Business Operations Director, CX  to join our Service Ops team in a hybrid location from either Chicago or Dallas. In this role, you will be a key member of the leadership team responsible for shaping the strategy and operating model of Applied’s Customer Experience (CX) function. You will partner with...
Applied Systems Chicago, IL
Applied Systems
05/06/2026  
Sales Consultant
Job Description Amazing Career Moments Happen Here    Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable, we’re creating a place where amazing career moments are made possible.     Position Overview We are searching for a Sales Consultant who will play a key role in expanding our technological footprint among Property and Casualty (P&C) Insurance Carriers and Managing General Agents (MGAs ). This role is ideal for an experienced sales professional who excels both in pipeline generation and fosters relationships with senior executives and...
Applied Systems Chicago, IL
Unum Group
05/05/2026  
Recruiting Consultant - Chicago
Job Posting End Date: May 18 When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:  Award-winning culture  Inclusion and diversity as a priority  Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability  Generous PTO (including paid time to volunteer!)  Up to 9.5% 401(k) employer contribution  Mental health support  Career advancement opportunities  Student loan repayment options  Tuition reimbursement Flexible work environments  *All the benefits listed above are subject to the terms of their individual Plans. And that’s just the...
Unum Group Chicago, IL Full Time

 

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