25 customer care consultant jobs found

Corporate Audit and Advisory Services (CAAS) takes a proactive approach to auditing by providing consulting services to business units through value-added reviews of systems, business processes, financial and operating controls.   This position will use an integrated auditing approach to assess various entities within the enterprise.   This approach takes a holistic view of enterprise operations including financial, operations, systems and compliance risks for the enterprise, its operating units, vendors and other suppliers. Directs and supervises auditors.   This position provides a supervisory role for Information Technology auditors, financial auditors, Operational and Compliance auditors and assists management with general supervision in mitigating corporate risk exposures by conducting integrated audits. The position also acts as a Team Lead by mentoring and training for lower-level auditors. Th e position functions as highly skilled internal control consultant...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. JOB PURPOSE Responsible to generate sales opportunities with new clients in a defined market; coordinates personal sales efforts with department team members and other internal staff.  Also collaborates with the team to cross-sell products and services; develops and implements a personal sales plan with direct accountability for annual production goals. ESSENTIAL DUTIES AND RESPONSIBILITIES Establishes a sales development plan to originate business with new clients; builds and maintains a book of business and incrementally grows the book at plan each year.  Capitalizes on opportunities to cross-sell multiple lines of coverage to existing clients; collaborates with department peers and service staff managing the company's various practices to maximize the sale of services...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary : Responsible to generate sales opportunities with new clients in a defined market; coordinates personal sales efforts with department team members and other internal staff.  Also collaborates with the team to cross-sell products and services; develops and implements a personal sales plan with direct accountability for annual production goals.  A Day in The Life : Establishes a sales development plan to originate business with new clients; builds and maintains a book of business and incrementally grows the book at plan each year.    Capitalizes on opportunities to cross-sell multiple lines of coverage to existing clients; collaborates with department peers and service staff managing the company's various practices to maximize the sale of services provided.  Maintains a...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary : Responsible for generating sales opportunities with new clients in a defined market; coordinates personal sales efforts with department team members and other internal staff.  Also collaborates with the team to cross-sell products and services; develops and implements a personal sales plan with direct accountability for annual production goals. A Day in The Life : Establishes a sales development plan to originate business with new clients; builds and maintains a book of business and incrementally grows the book at plan each year.  Capitalizes on opportunities to cross-sell multiple lines of coverage to existing clients; collaborates with department peers and service staff managing the company's various practices to maximize the sale of services provided. Maintains a...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Empower Possibility. Protect What Matters. Build a Career You’re Proud Of. As an Allstate Sales Consultant, you’ll do more than sell insurance — you’ll help customers protect what matters most while building a career with purpose, backed by a Fortune 100 brand. In this role, you’ll play a key role in driving local sales growth through proactive prospecting, lead generation, networking, and relationship building within your community and surrounding areas. Y ou’ll identify gaps in home and auto insurance plans,...

Company: Marsh McLennan Agency Description: Claims Consultant (Property/Auto/Liability Claims) Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Claims Consultant at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). A day in the life. As our Claims Consultant on the Business Insurance team, you’ll provide quality...

Description The Community Impact Capital (CIC) Tax Credit Asset Manager II will manage a portfolio of closed debt and equity investments. The Asset Manager will analyze and timely report on asset performance, recommend timely action on customer requests, and ensure timely assessment and reporting of asset quality indices to Management and Credit. The Asset Manager will report to the Director of Community Impact Capital Asset Management, or an Asset Management Team Leader. The CIC Asset Manager II will be responsible for the following, can work independently, and may provide some supervisory services for less experienced Asset Managers: · Ensure/monitor equity investment value and loan risk factors through the timely receipt and reporting of current and relevant information by developing and maintaining relationships with General Partners/developers, management agents, lenders, contractors, accountants,...

SUMMARY: Effectively supervises the day-to-day work and team performance of the Non-Exempt Medical Only Claim Specialists to ensure the goals and customer service expectations are met. Acts as a direct supervisor for non-exempt claim professionals handling assigned claims. Responsible to supervise all aspects of this team and work with other departments as it relates to process, workflows, and continuous improvement opportunities which may cross departments. Identify ways to continuously improve claim process and workflows. Objectively evaluate opportunities against objective results or historically reports to support changes. Works with managers and employees to identify methods of improving employee performance and closing performance gaps. Responsible to work with peer Supervisors and Claim Management team to ensure all training is coordinated and delivered in a timely manner. Must know all training materials and have ability to deliver these materials with limited notice....

Position Title Accountant - Reconciliation Oversight Team-Blackline   Location Troy, MI 48098   Job Summary The Accountant is responsible for ensuring the integrity of accounting information by accurate and timely reporting for financial transactions and financial reporting. Independently responds and resolves inquiries from other departments as it relates to area of expertise (i.e. loans, deposits, cash, etc.). Determines journal entry booking into the financial statements, solving reconciling items, explaining variances to respond to financial planning counterparts. Resolves non-routine variances identified through performing reconciliations. Prepares and submits financial reports and disclosures. $50,146.50-$83,325.00   Job Responsibilities: Record financial transactions in the ledger and maintain required documentation. Act as a consultant to lines of business to ensure appropriate explanations for reconciling items. Analyze accounting options and suggest...

Company: Marsh McLennan Agency Description: Producer/Consultant – Business Insurance Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Vice President, Business Insurance at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). A day in the life. The Vice President of Business Insurance (Producer/Consultant – Business...

SUMMARY:  Primarily responsible for the following:  Authority to evaluate which submitted vendor physical and phone audits and decide which require further analysis; approval, completion and processing mail audits; processing adjustments, and reviewing phone and physical audits requiring further review in a multi-functional business unit.  Provides direct customer service via phone, fax, and e-mail to internal and external customers including, but not limited to; Business Development Consultants and Service Center representatives, Finance, and other Premium Audit staff, as well as agents, attorneys, NCCI / regulatory bureaus, and policyholders. PRIMARY RESPONSIBILITIES: •   Actively engages in the identification of solutions for multiple or cross-functional business areas.  Has an understanding of the direction of the overall industry and evaluates the related impact. •   Evaluate and decide in a timely manner which vendor audits submitted require further review and provide...

SUMMARY:  Primarily responsible for the following:  Authority to evaluate which submitted vendor physical and phone audits and decide which require further analysis; approval, completion and processing mail audits; processing adjustments, and reviewing phone and physical audits requiring further review in a multi-functional business unit.  Provides direct customer service via phone, fax, and e-mail to internal and external customers including, but not limited to; Business Development Consultants and Service Center representatives, Finance, and other Premium Audit staff, as well as agents, attorneys, NCCI / regulatory bureaus, and policyholders. PRIMARY RESPONSIBILITIES: •   Actively engages in the identification of solutions for multiple or cross-functional business areas.  Has an understanding of the direction of the overall industry and evaluates the related impact. •   Evaluate and decide in a timely manner which vendor audits submitted require further review and provide...

This intern will support the MA core team with the day-to-day functions of managing the Business Partner servicing team and internal call center operations through reporting, data analysis, and project coordination. This role provides exposure to vendor management, performance metrics, and operations strategy. The intern will contribute to cross-functional initiatives, assist with educational materials, and support planning efforts for Business Partner site visits and internal events. Our intern will gain hands-on experience in business operations, learn how to develop and build professional relationships, develop analytical and communication skills, and build a strong foundation in vendor and call center operations.    In this role you will: Pull and analyze daily reports and performance metrics.  Develop presentations and educational materials based on call center needs.  Support planning and execution of Business Partner meetings and site visits, as well as internal...

Overview     America's Choice Insurance Partners, a General RV company, is full-service agency serving an exclusive client base through a partnership with the nation’s largest recreational vehicle dealer.   With our growing operations, we are expanding our sales team to keep up with ongoing demand. Our Insurance Advisors provide clients with RV, home, auto, renters, and other liability coverages to General RV customers. With a constant flow of qualified leads, our agents are always busy providing insurance solutions. No cold calling!   What’s in it for you? We provide industry leading pay, comprehensive benefits, a structured new hire training program, state of the art facility, and you will have a one-on-one mentor to ensure you get started on the right foot.   Responsibilities You’ll build strong, trust based relationships with our internal and external clients. Utilize your problem solving skills to...

Responsible for activities related to BCBSM and/or BCN Small Group and Large Group Community Rated customers working in close coordination with Sales Leadership overseeing the agent relationship(s) associated with those accounts.  Retention activities include planning, strategizing, benefit consulting and administration to increase membership as well as required resell activities.  Responsibility may include enrolled and prospective customers. Working in concert with the Sales Manager to propose specific retention strategy that is aligned with the overarching strategy for that agency relationship, by understanding the decision-making process and gaining trust and respect from key agent decision makers. Provide the agent/customer with information related to alternate methods of health care delivery (e.g., HMO, POS, PPO).  May include financial alternatives such as funding options. Use established resell process to coordinate customer acceptance of renewals, open enrollment...

The Director Government Programs- Planning & Consulting position is responsible for driving the execution of strategic analytic priorities for Government Programs and CFO areas through business planning, consultation, and delivery oversight of data, analytics, and modeling capabilities. This role promotes the use of AI, automation, and best-in-class technology across teams; drives organizational priorities and business outcomes as the consultative partner across analytics, operations, and modeling teams by managing and coordinating execution of insights, tools, and governance.  The Director leads, organizes and executes governance of Medicare Advantage analytics ecosystem working closely with MA segment leadership; establishes internal consultative intake and delivery of best-in-class data and advanced analytics / AI driven insights to support key segment initiatives and goals; partners with other government programs analytics functions and other key stakeholders...

The Select Personal Lines Account Specialist will serve as a trusted advisor to standard personal lines clients, providing consultative guidance and best-in-class service. The role will require working directly with other members of our Select Team as well as producers from other RSC offices. The role will also serve as a mentor to PL Select Assistant Account Specialists. Your Impact:  • Building and maintaining constructive and effective relationships with internal and external customers by meeting and exceeding expectations • Leveraging personal insurance knowledge and expertise to actively service existing accounts and develop new business opportunities for a high volume, fast-paced book of business, consisting of standard personal lines clients • Fostering an environment of personal accountability by managing appropriate system records of service, marketing, and policy communications with clients and carriers in AMS/EPIC accordingly • Participating in the retention of...

Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking a Personal Lines High Net Worth Client Advisor to join our growing team.  The Personal Lines High Net Worth Client Advisor is a performance driven individual that delivers “white gloves” service and advisory...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description Responsible for creating a comprehensive estimate of damages for 1st and 3rd party material damage claims leading to the proper disposition. This role is utilized as a peer mentor having mastered our processes and obtained technical expertise. We’re excited to welcome an RV Appraiser to our growing team! This is a remote opportunity focused primarily on RV estimates, with majority of claims being roof, hail, and collision damage RV claims. If you have experience with RV estimates and repairs and are looking to plant your roots with a stable, supportive organization, we’d love to hear from you. No...

Plan, execute, and deliver complex initiatives that move Hastings forward. Location: Hybrid (Hastings, MI) or Fully Remote. Candidates in MI, OH, IN, IL, or WI preferred. Schedule: Monday–Friday, 8:00 a.m.–4:30 p.m. About the Role: The Project Manager oversees end-to-end delivery of complex business and technology projects, from initial planning through execution, closure, and post-project review. This role is accountable for defining scope, timelines, budgets, and success criteria, coordinating cross-functional resources, managing risk, and maintaining consistent communication with sponsors and stakeholders. The Project Manager balances structure and adaptability while driving projects to completion on time, within budget, and to established quality standards. What You’ll Do: Project Planning Partner with senior management, project sponsors, and stakeholders to define: Project scope Budget Required resources Timelines and milestones Success...