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customer care consultant New York

97 customer care consultant jobs found

Nationwide
06/03/2026  
Sr Consultant, Credit & Political Risk - E&S/Specialty (Structured Credit)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Preferred work location is New York, NY. Willing to consider Washington DC as well. *This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program* #LI-CL1 Job Description Summary Are you a critical thinker who can analyze complex risk and find insurance solutions that balance customer needs with business goals? If you can take initiative, use both your analytical and creative...
Nationwide New York, NY Full Time
Nationwide
06/01/2026  
Sr Consultant, Claims - Management Liability & Specialty Lines (Surety)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Location: The location of this position is flexible and open to virtual and/or remote based applicants. What to Expect: This role is an individual contributor role. Although it doesn't immediately involve leadership responsibilities, there is potential in the future for the role to grow and change. Ideal Candidates will have:  Surety Claims and/or strong Construction Litigation experience highly preferred. JD preferred. #LI-BC1 Job Description...
Nationwide New York, NY Full Time
Nationwide
06/01/2026  
Sr Consultant, Claims - Management Liability & Specialty Lines
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We are looking for a motivated and talented individual to join our growing cyber claims team. As a Senior Claims Consultant, you will be handling complex and high exposure primary and excess cyber and data privacy claims from inception to conclusion. Your role will include investigating, evaluating and negotiating first-party and third-party cyber and data privacy claims.  Job Description Summary If you can put your keen legal mind to work analyzing,...
Nationwide New York, NY Full Time
Nationwide
05/29/2026  
Actuarial Sr. Consultant – Professional Lines Pricing - REMOTE
As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Actuarial Sr. Consultant - Professional Lines Pricing (Remote) Nationwide is seeking an experienced actuarial professional to join our Professional Lines Pricing team in a highly visible role supporting a dynamic and evolving portfolio.  This is an excellent opportunity for a pricing actuary who wants to do more than run analysis. In this role, you will serve as a key business-facing actuarial partner, work directly with underwriting leaders on strategy, and help shape decisions on portfolio performance, pricing direction, and where the business goes next. What makes this role compelling...
Nationwide New York, NY Full Time
Nationwide
05/29/2026  
Claims Consultant, CLESS (Construction Defect)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We're looking to fill two openings. Job Description Summary The Excess Surplus (E&S) Claims team handles some of the most unique and interesting insurance claims at Nationwide. Many have complicated risks and loss history, requiring us to be adaptable and resilient in our work to help customers. If you love a challenge and can apply outstanding organizational, investigative and communication skills to your work, we want to hear from you! As a Claims...
Nationwide New York, NY Full Time
Nationwide
05/29/2026  
Claims Consultant - Indemnity Specialty (Asbestos)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Work Environment: This opportunity can be staffed in any of our office locations or fully remote.  What to expect: This claims professional will investigate and maintain specialty claims - primarily asbestos claims; and possibly some sexual molestation, silica and other toxic torts.  Participates in claim reviews, claim roundtables and other meetings with other claims representatives and management to discuss issues and emerging trends in toxic tort...
Nationwide New York, NY Full Time
Nationwide
05/26/2026  
Consultant, Claims - Indemnity Specialty (Silica)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Work Environment: This opportunity can be staffed in any of our office locations or fully remote.   What to expect: This claims professional will investigate and maintain specialty claims - primarily silica claims; and possibly some asbestos and other toxic tort. Participates in claim reviews, claim roundtables and other meetings with other claims representatives and management to discuss issues and emerging trends in toxic tort...
Nationwide New York, NY Full Time
Nationwide
05/21/2026  
Actuarial Senior Associate, Excess Casualty Pricing - REMOTE
As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Actuarial Senior Associate, Excess Casualty Pricing - REMOTE About Us:  Join Nationwide, a leader in the insurance industry, where innovation meets expertise. We are seeking a highly skilled Actuarial Senior Consultant to join our dynamic team. This role offers the opportunity to work with state-of-the-art tools and methodologies in a collaborative environment. Key Responsibilities: Serve as a technical expert in actuarial methodologies, conducting complex analyses and providing high-level consultation. Lead cross-functional peer reviews and develop comprehensive work plans. Build and...
Nationwide New York, NY Full Time
Nationwide
05/13/2026  
Claims Consultant - Management Specialty Lines
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Work Environment: This position follows a hybrid work schedule, requiring a minimum of two days per week in our New York City (Battery Park Plaza) office, with the remaining days working from home. For the right candidate, we may be able to consider individuals as fully remote. An ideal candidate will have: Juris Doctorate (JD) is preferred. Prior claims file handling experience: Including Cyber, EPL, D&O liability, E&O, or professional...
Nationwide New York, NY Full Time
The Hanover Insurance Group
04/28/2026  
RS Consultant (NYC, Long Island, or NJ)
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Risk Solutions team is currently seeking a Risk Solutions Consultant in our New York (NYC or Long Island) or New Jersey (Somerset) territory. This is a full-time, exempt role. Position is eligible for a fully remote arrangement.   POSITION OVERVIEW: Conducts technical evaluations and loss analysis of prospective or existing policyholders.  Identifies and analyzes exposures and controls. May also deliver consultative or technical services to policyholders.  IN THIS ROLE, YOU WILL: Conduct field surveys on prospect and existing policyholders and writes reports for underwriting. Perform loss analysis. Develop and deliver meaningful service solutions. Create...
The Hanover Insurance Group Melville, NY
BP&C, Shared Services Inc. (American National & Argo Group)
03/06/2026  
Underwriting Consultant, Field, Ag & Casualty, Farm Family
Company Farm Family Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Underwriting Consultant, Field, Ag & Casualty, Farm Family At Farm Family, we invite you to elevate your career as an Underwriting Consultant, Field, Ag & Casualty, joining a vibrant team with a bold vision for growth and innovation based out of your home office within the state of New York.  This position is required to travel throughout the state of New York as needed. Make Your Mark at Farm Family Are you ready to be a catalyst for change? We’re not simply adapting to a changing...
BP&C, Shared Services Inc. (American National & Argo Group) NY Full Time
Risk Strategies
06/17/2026  
Senior Safety Loss Control Consultant
The Senior Safety Loss Control Consultant position is responsible for the provision of risk management, loss prevention, and safety related services to assist our clients in the identification and mitigation of safety related hazards with an emphasis on workers’ compensation, general liability, and automobile losses. Your Impact Conduct safety assessments at client facilities including manufacturing, non-manufacturing occupancies such as hospitals, universities, real estate, retail, and process industries, etc. Assist clients in reducing actual and potential losses by recommending, implementing, and improving safety and loss control programs based on loss history, regulations, organizational needs, and industry “best practices” Work closely with the claims team and analytics group to review large losses, analyze loss trends and develop service plan for clients to mitigate future losses Manage relationship between insurance company loss control and clients by...
Risk Strategies New York, NY Full Time
Flagstar Bank
06/17/2026  
Director Employee Relations (Banking & Financial Services ER)
Position Title Director Employee Relations (Banking & Financial Services ER) Location Hicksville, NY 11801 Job Summary The Director - Employee Relations leads Flagstar’s Employee Relations function and serves as a trusted advisor to Human Resources, Legal, Risk partners and the enterprise on complex workplace matters. This role is responsible for establishing and executing the Bank’s employee relations strategy, ensuring consistent application of policies and practices, mitigating employment-related risk, and fostering a fair, respectful, and compliant workplace culture. The Director leads a team of Employee Relations professionals and provides expert guidance on investigations, performance management, workplace conduct, conflict resolution, accommodations, policy interpretation, and other employee relations matters. This role balances risk management with practical business solutions while supporting the Bank’s culture and strategic objectives; monitoring the effect...
Flagstar Bank Hicksville, NY Full Time
EPIC Insurance Brokers & Consultants
06/16/2026  
Product & Case Design Coordinator, Life Insurance
LOCATION: We are open to hiring candidates located in the Boca Raton, FL or the NY Metro area as occasional travel in the office may be required. Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset,...
EPIC Insurance Brokers & Consultants New York, NY
Flagstar Bank
06/16/2026  
Branch Banking Client Consultant I
Position Title Branch Banking Client Consultant I   Location New Hyde Park, NY 11040   Job Summary Branch Banking Client Consultant I is responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial transactions in an accurate, efficient, and friendly manner while maintaining operational standards, and assist the team in meeting branch goals.   Job Responsibilities: JOB RESPONSIBILITIES Sales Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative Client Experience: Provide positive client experience by assisting with...
Flagstar Bank North New Hyde Park, NY Full Time
Flagstar Bank
06/16/2026  
Branch Banking Client Consultant I
Position Title Branch Banking Client Consultant I   Location Hewlett, NY 11557   Job Summary The Branch Banking Client Consultant I delivers front-line client service and transactional support by welcoming clients, identifying their needs, and performing teller functions and financial transactions in an accurate, efficient, and friendly manner to support their financial goals. This role contributes to branch success by maintaining operational accuracy and risk standards, while also supporting sales performance through introductions, client education, and collaboration with branch teammates. This role exists to create a positive and trusted branch experience where clients feel supported, informed, and connected to the right financial solutions while their everyday banking needs are handled accurately and efficiently. The role also exists to support branch growth and service goals by balancing teller transaction execution, client engagement, timely problem resolution, and...
Flagstar Bank Hewlett, NY Full Time
Brown & Brown
06/16/2026  
Performance and Strategy Analytics
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Position Summary: The Market Intelligence and Growth Insights leader manages the development of market, competitor and growth insight for the Retail division. This role helps leadership identify where to play, how to win and where to focus investment across Retail by translating external signals and internal performance patterns into actionable strategic recommendations. A key responsibility will be to help the Retail division move from fragmented market views to an integrated, fact-based understanding of where growth exists, where competitive pressure is rising and where the organization should focus on driving profitable expansion. Reports to: Global Retail Strategy Leader Core Responsibilities • Build and maintain a market intelligence capability that tracks industry trends, competitor activity, customer needs, distribution...
Brown & Brown New York, NY Full Time
AIG
06/16/2026  
Production Specialist, Sr., Excess & Surplus Lines
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Production Specialist, Lexington Healthcare to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Underwriting, Lexington Healthcare AIG Healthcare has an opportunity for a Senior Production Specialist, specializing in Medical Malpractice and General Liability. The Specialist will be required to underwrite Primary, Umbrella and Excess lines of business. Work effectively both independently and as part of a team to successfully manage their book of business along with contributing to the overall profitability of the malpractice business portfolio. A Senior Production Specialist must be able to illustrate sufficient technical analysis, have a strong underwriting acumen combined with the necessary sales and marketing skills to achieve profitable growth targets. Candidate must have the ability and...
AIG New York, NY Full Time
Voya Financial
06/15/2026  
Benefitfocus Sr Enterprise Client Executive
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial New York, NY Full Time
Flagstar Bank
06/14/2026  
Branch Banking Client Consultant II-Licensed
Position Title Branch Banking Client Consultant II-Licensed   Location Lawrence, NY 11559   Job Summary Branch Banking Client Consultant II-Licensed provides best in class experience by resolving concerns and providing various product details that focus on meeting the financial needs of our clients. Focuses on client management, client retention, and introductions to key bank partners (Mortgage, Business Banking) to ensure our clients have access to experts who can help them achieve their financial goals. This position will have greater lending and basic investment interactions and will participate in more complex banking conversations with clients.   Job Responsibilities: JOB RESPONSIBILITIES Sales Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to...
Flagstar Bank Lawrence, NY Full Time

 

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