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customer care consultant North Carolina

13 customer care consultant jobs found

Nationwide
05/04/2026  
Consultant, Field Underwriter - Commercial Lines (VA & NC)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Shape the Future of Risk Solutions Ready to make an impact? We’re looking for a strategic underwriting leader to join our team and take on small lines commercial risks. This is your chance to operate with elevated authority, influence strategy, and drive profitable growth. What You’ll Do: ✅ Underwrite and price specialized small lines commercial risks with advanced judgment ✅ Provide guidance and expertise to sales teams and agency staff ✅ Build strong...
Nationwide Charlotte, NC Full Time
Allstate
03/09/2026  
Outside Insurance Sales Consultant
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Empower Possibility. Protect What Matters. Build a Career You’re Proud Of. As an Allstate Sales Consultant, you’ll do more than sell insurance — you’ll help customers protect what matters most while building a career with purpose, backed by a Fortune 100 brand. Role Overview: In this role, you’ll play a key role in driving local sales growth through proactive prospecting, lead generation, networking, and relationship building within your community and surrounding areas. You’ll identify gaps in home and auto insurance...
Allstate NC Full Time
Allstate
05/13/2026  
Auto Estimator - Supplement Writer
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description Responsible for creating or auditing a comprehensive estimate of damages for 1st and 3rd party material damage claims in either the auto or specialty lines leading to the proper disposition. Responsible for training, mentoring, controlling quality and providing technical assistance on material damage claims. We’re looking for an experienced Auto Estimator specializing in supplements to join our growing team! This role works closely with body shops to review, write, and negotiate auto estimates and supplements, with approximately 95% of the role focused on supplement handling. The ideal candidate...
Allstate NC Full Time
AAA - Auto Club Group (ACG)
05/12/2026  
Entrepreneurial Agency Development Specialist
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Reports to (job title): Director Field Distribution                                                 I.  Position Description Primary Duties and Responsibilities (details of the basic job functions): Serve as a business consultant and partner by providing tactical and strategic support to Entrepreneurial Agents (EA) in the assigned geography.  Operate as a subject matter expert by becoming well versed on all components of the Connected Member Vision and product/sales knowledge.  Assist assigned EAs in the development and implementation of agency business goals.  Own and be accountable for agency success/retention and agent productivity and growth goals.  Responsibilities include, but are not limited to supporting the acquisition of profitable new business,...
AAA - Auto Club Group (ACG) NC Full Time
CRC Group
05/05/2026  
Project Analyst - AI & Data Transformation
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: The Project Analyst – AI & Data Transformation supports the delivery, financial governance, and reporting of enterprise AI and data initiatives within the insurance organization. This role partners with program managers, finance teams, data leaders, and engineering teams to coordinate AI platform initiatives, data modernization programs, and advanced analytics use cases. The position plays a...
CRC Group Charlotte, NC Full Time
Allstate
05/01/2026  
Subrogation & Arbitration Claims Associate
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description Responsible for investigating and confirming the facts of loss for advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. Use your knowledge of subrogation and arbitration claims investigation to help drive fair and strategic recoveries. This role offers the opportunity to deepen your expertise, collaborate with experienced professionals, and see the direct impact of your work every day. Key Responsibilities • Applies advanced understanding of insurance policies written by the company, the industry, and...
Allstate NC Full Time
Travelers
04/30/2026  
Management Consultant - Commercial Construction Industry (Commission Based)
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Corporate Services/Other, Finance and Accounting, Operations Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our...
Travelers Raleigh, NC Full Time
Allstate
04/29/2026  
Employee Engagement Senior Consultant II (On-Site)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Enterprise Employee Engagement Senior Consultant II supports a cohesive culture, coordinates most employee engagement initiatives across the office, The Enterprise Employee Engagement Senior Consultant II will be helping to create and advocate for a positive and innovative culture by assisting in developing, managing and executing all projects supporting these values. This role utilizes subject matter knowledge to be a resource for team members on employee culture, researching trends, best practices and processes that contribute to...
Allstate Charlotte, NC Full Time
Allstate
04/29/2026  
Subrogation Claims Associate
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description Responsible for investigating and confirming the facts of loss for basic automobile accidents. Applies analytical thinking to determine coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. Use your knowledge of subrogation and claims investigation to help drive fair and strategic recoveries. This role offers the opportunity to deepen your expertise, collaborate with experienced professionals, and see the direct impact of your work every day. Key Responsibilities • Applies basic understanding of insurance policies written by the company, the industry,...
Allstate NC Full Time
The Hartford
04/11/2026  
Alt. Placement Sr. Consultant Analytics
Sr Consultant Alt Placement Analytics - NS07DE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              Support the development and execution of a strategic business plan for the Alt Placement Solutions organization, aligned with HIG’s Business Insurance strategic priorities to solve target customer needs. Partner closely with Business Insurance leadership (e.g., Heads of Segments, CUOs, and Strategy leaders) to identify, evaluate, and prioritize alternative placement opportunities. Contribute to the design and delivery of innovative underwriting program structures and operating models that support profitable growth and enhance value for clients, distribution partners, and capital providers. Key Areas of Responsibility: Alt...
The Hartford Charlotte, NC Full Time
Genworth
03/10/2026  
Senior Business Strategy Manager
At Enact, we understand that there’s no place like home. That’s why we bring our deep expertise, insightful offerings, and extra mile service to work every day to help lenders put more people in homes and keep them there. We’re looking for a Senior Business Strategy Manager in Raleigh, NC to join us in fulfilling our mission, while utilizing our values of excellence, improvement, and connection. In this role, you will collaborate with cross functional teams and senior leadership to develop and articulate the company’s strategic direction and vision. LOCATION Enact Headquarters, Raleigh, NC – Hybrid Schedule YOUR RESPONSIBILITIES Develop and articulate the company's overall strategic direction and vision. Conduct in-depth market and competitive analysis to identify growth opportunities and potential threats. Collaborate with cross-functional teams to develop materials and implement strategic initiatives and action plans. Run strategy sessions...
Genworth Raleigh, NC Full Time
Liberty Mutual
03/02/2026  
Sales Representative, Inbound Remote
Description Apply Today – Training Classes Begin March & April 2026!   Are you ready to launch a rewarding career in insurance sales? We’re seeking motivated, people-focused individuals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.   Key Date: Unlicensed Class: March 23, 2026 Licensed Class: April 6, 2026   Start your journey with us and build a career where your talent and passion for helping others truly make an impact.   As an Inside Sales Representative at Liberty Mutual, you’ll have the tools, training and support you need to succeed from day one. Plus, you’ll enjoy: Generous earning potential Paid licensing and training opportunities Comprehensive benefits Flexible work arrangements Strong work-life balance And more!   Why Liberty Mutual?    Pay Details: Starting base salary...
Liberty Mutual Charlotte, NC Full Time
Brown & Brown
07/22/2025  
Employee Benefits Specialist
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is Seeking an Employee Benefits Specialist to join our growing team in Greensboro, NC . The purpose of the Employee Benefits Specialist is to provide prompt, efficient, and high-quality support within a high-volume insurance center. The focus of the role is assisting the Benefits Relationship Manager in the servicing of the benefit consulting responsibilities for our customers . Applying technical expertise to retain customers and administer marketing and renewal functions. How You Will Contribute Support a team of Benefits Relationship Managers. Basic level of compliance, benchmarking, renewal & marketing, reporting & analytics and able to perform these functions with little guidance. Aid with onboarding new customers by gathering necessary documents, then reviewing...
Brown & Brown Greensboro, NC Full Time

 

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