21 customer care consultant jobs found

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Business Title: Enterprise Operational Risk & Return Lead Consultant  Team and what they do: Operational Risk & Return Committee (ORRC) Reporting into the broader Enterprise Risk and Return Council and the board, the ORRC team leads cross-functional risk councils and working groups that drive transparent risk visibility and informed decision-making across the organization. The team brings together subject matter experts to review top and emerging risks, control updates, policies, and assessment results,...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Architecture Compute, and Engineering organization provides a transformative platform ecosystem with a comprehensive set of capabilities that empowers end users and digital product teams to innovate seamlessly and drive growth for Allstate through the Consumer Connected Cloud mission. This ecosystem aims to provide an absolute frictionless experience for our user community. As a Digital Product Manager in the ACE organization, you'll be contributing towards defining, delivering, and managing the lifecycle of one or more products...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Architecture Compute, and Engineering organization provides a transformative platform ecosystem with a comprehensive set of capabilities that empowers end users and digital product teams to innovate seamlessly and drive growth for Allstate through the Consumer Connected Cloud mission. This ecosystem aims to provide an absolute frictionless experience for our user community. As a Lead Digital Product Manager in the ACE organization, you'll be a player/coach who drives multiple products across a platform, contributing towards...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Business Title: IT Risk Management Senior Consultant II Team, its deliverables and this role's specific work scope This role sits within the Enterprise Risk & Return Management organization, specializing in Cyber and Technology Risk . The team operates as a second‑line risk function , partnering closely with digital product, engineering, and security teams across a large enterprise environment. Team's key areas of focus: Assessing cybersecurity and technology controls Ensuring controls are...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description This role is responsible for investigating and managing non-attorney represented bodily injury claims from initial report through resolution. You will evaluate coverage, determine liability, assess damages, and negotiate claims within your level of authority. In this role, you will work directly with customers to gather information, explain the claims process, and provide a clear and supportive experience. You will also identify potential subrogation or fraud and partner with internal teams to achieve the best outcome. We are seeking an Experienced Bodily Injury Adjuster to join our team supporting...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The P&C Actuary Consultant II job is responsible for executing projects in support of reserving insurance business utilizing accepted actuarial and statistical standards, as well as methodologies and knowledge gained through on the job training. This role works closely with analytics management and key business partners to execute appropriate reserving methodologies and modeling techniques of low to moderate complexity to support business goals. Key Responsibilities Leverages understanding of insurance business, products, markets...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The AI Product Engineer designs, implements, and operates enterprise AI experiences and automations across Microsoft Copilot, Copilot Studio agents, and the Power Platform. This role partners with security, compliance, and product stakeholders to deliver safe, scalable solutions that improve employee productivity while protecting data. Essential Qualifications   5+ years in enterprise engineering, product engineering, or platform operations (Microsoft 365 / Power Platform).   Hands-on experience with Copilot...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Financial Analysis Senior Consultant serves as a strategic finance partner, translating complex financial data into clear, actionable insights that influence business strategy and operational decisions. This role develops compelling financial storylines, identifies key drivers of performance, and builds forward-looking projections to anticipate risk, unlock growth opportunities, and improve profitability. In this role, the consultant plays a critical advisory function to Sales leadership, leveraging deep analytics and business acumen...

The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? The Role   The Regional Sales Vice President (RSVP), Employee Benefits – Western Region leads a geographically aligned, multi-product sales organization responsible for driving profitable growth across Life, Absence & Disability (LAD )   and Voluntary Benefits.   This role supports the Western Region and executes an integrated go-to-market strategy that...

Why Openly Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc. The Openly Difference We created Openly because we saw an evident gap in the market for premium insurance made simple. Consumers deserve more complete coverage at competitive prices. The Price Difference : Using cutting-edge data and technology, we provide you with customizable, competitive prices to protect your most valuable assets. The Policy Difference: Coverages are truly customizable to meet your individual protection needs, for both standard coverages and optional add-ons. The Experience Difference: From tailored claims handling to highly responsive customer service, we are...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Business Title:   Data Scientist Consultant I or II* Team, Scope & Environment (Concise) The AI Risk, Governance, and Research team is reinventing AI governance through continuous, data-driven oversight, building systems that monitor, assess, and quantify risk as AI solutions evolve in real time. real time. The team uses data science and quantitative methods to identify meaningful risks, align with industry practices, and translate them into measurable signals using diverse internal and external data sources. You’ll...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Enterprise Product Innovation for Consumers (EPIC) organization drives Allstate’s future by identifying compelling business opportunities and partnering across the enterprise to develop selected opportunities into thriving businesses. We blend skills in strategy, design, technology, and data to create new, consumer-focused insurance and protection businesses, products and capabilities. As Director, New Business & Product Innovation, you will lead EPIC teams building new businesses, products, and capabilities from concept through...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Architecture Compute, and Engineering organization provides a transformative platform ecosystem with a comprehensive set of capabilities that empowers end users and digital product teams to innovate seamlessly and drive growth for Allstate through the Consumer Connected Cloud mission. This ecosystem aims to provide an absolute frictionless experience for our user community. As a Digital Product Manager in the ACE organization, you'll be contributing towards defining, delivering, and managing the lifecycle of one or more products...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The P&C Actuary Senior Consultant II job is responsible for executing and/or managing projects in support of reserving insurance business utilizing accepted actuarial and statistical standards, as well as methodologies and knowledge gained through on the job training. This role works closely with analytics management and key business partners to develop and execute appropriate reserving methodologies and modeling techniques of moderate complexity to support business goals. Key Responsibilities Uses best practices to determine...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description **For this opportunity, the business is flexible to hire at Sr Consultant II, Lead Consultant, and Expert level depending on qualifications & interview evaluation.** The Product Security Engineering organization is responsible for designing, building, and operating enterprise security controls as software products. The group applies modern software engineering practices to create scalable, reliable, and developer friendly security capabilities that are embedded directly into the enterprise technology ecosystem, enabling secure by...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description **For this opportunity, the business is flexible to hire at Sr Consultant II, Lead Consultant, and Expert level depending on qualifications & interview evaluation.** Product Security Engineering designs, builds, and operates enterprise security controls as software products that integrate directly into cloud platforms, the SDLC, and core enterprise services. The organization applies modern software and cloud engineering practices to deliver scalable, reliable, and developer friendly security capabilities for cloud hosted workloads....

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Fraud Risk Management Senior Consultant I sits in the Fraud Insights & Risk Management (FIRM) team — a cross-functional group of fraud strategists, consultants, and technical analysts – that supports Allstate’s enterprise fraud management, governance and escalation function. The team is responsible for guiding the organization’s approach to fraud risk, return optimization, and governance. The Senior Consultant partners with business units, analytics teams, and solution owners to identify fraud risks, assess controls, quantify...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Product Security is growing. We are engineering enterprise-wide security solutions that start left instead of just shifting left. Our focus spans AI Security, SaaS Security, API Security, Threat Modeling Agents, Apex Threat Modeling, Code Security in the IDE/Pipelines, and more. We are seeking a visionary Platform Consultant with deep engineering expertise and strong security architecture experience. In this senior-level role, you will act as a strategic advisor to our engineering teams and organizations, guiding them through complex...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Principal Platform Consultant, Cyber Resiliency is a senior technology leader responsible for defining and driving the enterprise’s architectural and engineering strategy for its multi-layered recovery solution. Direction will come directly from the Chief Information Security Officer. This role leads a team of three Solution Architects and partners extensively across Allstate Technology Solutions (ATS), Enterprise Risk & Return Management (ERRM), and second-line governance teams, including those shaping the build pipeline through...