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customer care representative Illinois

49 customer care representative jobs found

Travelers
06/23/2026  
Claim Operations Specialist
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Downers Grove, IL Full Time
QBE
06/23/2026  
Senior Specialist Financial Lines Claims
Primary Details Time Type: Full time Worker Type: Employee Senior Specialist Financial Lines Claims Location: USA – Multi Office Locations (Chicago, Atlanta, New York, and Plano Work Arrangement: Hybrid   The salary range for this role is:  $99,000-$186,00K The Opportunity Manages the complete investigation, evaluation and resolution of assigned portfolio of complex claims emanating from Professional Lines business segments, including lawyers and miscellaneous professionals. Engages, directs and manages external advisors and vendors including legal service professionals, discovery vendors, data and security experts and consultants across highly complex portfolio of matters. Your New Role • Manage a diverse portfolio of complex claims which includes conducting fact, liability and loss investigations and interpreting insurance contracts in an effective and efficient manner •Evaluate and negotiate the resolution of assigned claims in a...
QBE Chicago, IL Full Time
AAA - Auto Club Group (ACG)
06/22/2026  
Branch Customer Service - Wheaton, IL
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years.  Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group.   Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:  Other Branch positions – Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales and...
AAA - Auto Club Group (ACG) Wheaton, IL Full Time
AAA - Auto Club Group (ACG)
06/03/2026  
Customer Service Rep - Skokie
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) · Established brand that has been around for over 100 years. Our members know and trust us! · Branch Offices house travel, membership, insurance sales and support employees · You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: · Other Branch positions – Field Insurance Sales Agent, Travel Agent or · Other Departments such as: · Call Centers (ERS, Sales and...
AAA - Auto Club Group (ACG) Skokie, IL Full Time
Sedgwick
06/01/2026  
Leave of Absence Coordinator
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Leave of Absence Coordinator Leave of Absence Representative Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near one of our dynamic Centers of Excellence📍 Chicago, IL 175 W. Jackson Blvd. 12th Fl. Chicago IL 60604. ✨ What we offer: A stable, consistent work environment —both in-office and virtual A comprehensive training program to help you support employees and...
Sedgwick Chicago, IL Full Time
Travelers
05/20/2026  
General Liability Claim Representative
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Downers Grove, IL Full Time
AAA - Auto Club Group (ACG)
05/18/2026  
Customer Service Rep - Vernon Hills
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) · Established brand that has been around for over 100 years. Our members know and trust us! · Branch Offices house travel, membership, insurance sales and support employees · You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: · Other Branch positions – Field Insurance Sales Agent, Travel Agent or · Other Departments such as: · Call Centers (ERS, Sales and...
AAA - Auto Club Group (ACG) Vernon Hills, IL Full Time
Auto-Owners Insurance
05/09/2026  
Bodily Injury Claims Specialist
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description * Applications are accepted on an ongoing basis. An open position may not be available at this time. We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Claims department as a Bodily Injury Claims Representative. The position requires the person to: Assemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments in accordance with coverage, damage and liability determination, and perform other functions or duties to properly adjust the loss. Study insurance policies,...
Auto-Owners Insurance Peoria, IL Full Time
Travelers
04/07/2026  
Outside Property Claim Representative Associate
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Downers Grove, IL Full Time
HUB International
07/04/2026  
Senior Account Manager - Employee Benefits
About HUB In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. Why Choose HUB? Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development .   Our entrepreneurial culture fosters an environment...
HUB International Chicago, IL Full Time
Country Financial
07/02/2026  
Crop Claims Supervisor - Illinois
Experience more with a career at COUNTRY Financial! We’re excited you’re interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients. About the role This role provides leadership and oversight for all crop insurance claim investigations and settlements within the assigned district, ensuring accurate coverage interpretation, adherence to regulatory and company procedures, timely claim resolution, and the delivery of exceptional customer service throughout the claims process. How does this role make an impact? - Collaborates and coordinates to establish and achieve goals for assigned areas. Monitors and measures metrics to improve results, efficiencies and adherence to claims goals, policies and procedures. Assures...
Country Financial IL Full Time
Amynta Group
06/30/2026  
Processing Specialist-1
We’re thrilled that you are interested in joining us here at the Amynta Group! Support the processing of contracts through entry, editing and applying payment. Provide excellent customer service to our customers in a call center environment. Essential Duties and Responsibilities:     Review monthly dealer billing statements Audit and prepare contract batches for processing Process between 1500-2000 contracts per month, including entry, editing, cancelling and applying payment. Provide customer service to agents, dealers, lienholders and contract holders Process contracts determined by claim personnel as ‘not found’ in SCS system (‘Not Founds’) Execute contract cancellations, mail cancellation refund checks and cancellation extract process Assist with the distribution of month end reports  Assist in the  billing of outstanding balances  60-90 days past due Receive, distribute and handle daily mail Create, print, email or mail rejection letters Process financed...
Amynta Group Schaumburg, IL Full Time
Guardian
06/30/2026  
Client Manager, Premier Market - Chicago, IL or Indianapolis, IN
Guardian's Group Benefits team is seeking a Client Manager, Premier Market in Chicago, IL or Indianapolis, IN who will be the main contact for client service and relationships. The Client Manager will be directly accountable for client satisfaction and enhancing the client experience. You will: Assume overall responsibility for managing planholder/client accounts for Premier brokers (2-999 lives) with the objective of ensuring that client satisfaction, persistency, growth, and profitability goals are achieved Build strong relationships with clients and brokers/consultants through in-market presence Work closely with the respective sales representative to gain their buy-in for the account management strategy and position Strategically manage the lifecycle of a client to develop the right solutions to their benefit needs Balance the needs of the client with those of the business Achieve yearly financial growth & persistency goals You have: BA or BS...
Guardian Chicago, IL Full Time
CNA
06/30/2026  
Workers Compensation Claims Representative, DBA
You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  This individual contributor position works under direct supervision, and within defined authority limits, to manage commercial claims with low to moderate complexity and exposures for a specific line of business. Responsibilities include investigating and resolving claims according to company protocols, quality and customer service standards. Position requires regular communication with customers and insureds and may be dedicated to specific accounts(s). JOB DESCRIPTION: Essential Duties & Responsibilities: Performs a combination of duties in accordance with departmental guidelines: Manages an inventory of low to moderate complexity and exposure commercial claims by...
CNA Chicago, IL Full Time
The Baldwin Group
06/29/2026  
VP, Account Executive, Professional & Cyber Solutions
CAC, part of The Baldwin Group, is a leading insurance broker and advisor that provides expertise and placement capabilities across the spectrum of insurance and capital markets. Our team defines our success. We recruit and retain the industry’s best talent with deep knowledge and experience in their respective segments, products, and industries. We root for each other, as we are all connected and aligned to serving clients in a better and smarter way. Find out more about career opportunities to work with the best team in the industry. The Vice President, Account Executive manages the internal sales, marketing & account service processes for a dedicated book of business within the Professional & Cyber Solutions team. Assist CAC producers and account executives on new and renewal business for eligible Professional & Cyber Solutions (PCS) practice clients and prospects Will have primary responsibility for client service for a dedicated book of business within PCS...
The Baldwin Group Chicago, IL Full Time
Berkley
06/27/2026  
Senior Claims Specialist - Professional Liability - Non-Profit D&O
Company Details     At Berkley Program Specialists, we are dedicated exclusively to program business and excel at partnering with program administrators who possess significant underwriting expertise for homogeneous, niche classes of business.   We enjoy the strength and stability that comes with being a Berkley Company and underwrite our programs through our member insurance companies, which are A+ (Superior), Financial Size Category XV, by A.M. Best. Responsibilities The Senior Claims Specialist is responsible for the handling, investigation, evaluation, and resolution of complex Directors & Officers (D&O) and Employment Practices Liability Insurance (EPLI) claims for non-profit organizations.   This role requires deep technical expertise in claims-made coverage forms, strong analytical and negotiation skills, and a commitment to delivering exceptional customer service to insureds, brokers, and legal...
Berkley Naperville, IL
Arch
06/25/2026  
Executive General Adjuster, Property
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Overview Arch Insurance Group Inc., AIGI, has an opening with the Claims Division on the Middle Market Property team as a Executive General Adjuster, Property.  In this role, the responsibilities include handling of first party large property claims including: investigating, evaluating, and negotiating to ensure optimal claim resolution for commercial property claims of high severity and complexity. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. This...
Arch IL Full Time
One80 Intermediaries
06/24/2026  
Underwriter - Lawyers, Professional Liability
The Pearl Insurance   Group   Underwriter   is responsible for reviewing, evaluating, and rating insurance applications for new and/or renewal business within assigned line(s) of business while applying general underwriting guidelines and standards. Generates insurance quotes based upon the level of risk associated with the applicant and distributes it to the appropriate sales representative.   Your Impact: Process and underwrite new and/or renewal business by reviewing, evaluating, and rating applications and supplemental information for insurance; adhere to all underwriting guidelines and standards; ensure applications are processed within defined   time tables .   Communicate with sales representatives when additional information is needed   in order to   determine in order to complete the underwriting process.   Determine degree of risk associated with applicant by analyzing factors such as the client/potential...
One80 Intermediaries IL Full Time
ICW Group
06/23/2026  
Senior Business Development Underwriter - Chicagoland & Central Illinois
Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our  journey as we strive to transform the insurance  carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our  internal and external communities better everyday! Learn more...
ICW Group IL Full Time
Nationwide
06/22/2026  
Specialist, Risk Management - P&C (Agribusiness)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This Specialist, Risk Management will support Agribusiness. The territory is Indiana and Illinois. Qualified candidates will reside in Central or Southwest Illinois, Metro St Louis or Indianapolis. We are seeking an individual with multi-line commercial and/or agribusiness insurance industry experience to complete risk management surveys and provide ongoing consulting service to agribusiness accounts.  #LI-TH1 Job Description Summary Do you have a...
Nationwide IL Full Time

 

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