49 customer care representative jobs found

Job Title:   Regional Marketing Representative Location:   Remote (East Coast Based) Reports to:   Regional Artisan Marketing Supervisor Employment Type:   Full time Job Req ID:   2026 Req Begin Date:  5 /06/2026 About TMHCC Tokio Marine HCC (TMHCC) brings 50 years of service to the specialty insurance industry, today offering over 100 products to commercial customers in 180 countries around the world. Every policy we write is special, enabling our clients to do amazing things. From insuring the crops that feed us to the rock concerts that entertain us, to rescuing international travelers in trouble. Organic growth and over 60 successful acquisitions have grown our 2023 Gross Written Premium (GWP) to over $7.5 Billion. Our workforce has grown to 4,300 worldwide … big, but not so big that you cannot make a difference. Our Good Company values, including integrity, empowerment, and commitment to customer service, and a culture of innovation, communication,...

Job Description About Acrisure: A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary:  The primary role of the Service Representative is to support the day-to-day service and administrative needs of clients within our Health Insurance Fund (Fund) division. This entry-level position assists the account management team in...

There has never been a better time to join NJM!  With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading provider of workers' compensation, automobile and homeowners insurance in New Jersey.  It is an exciting time to join NJM as we have just expanded into other states. Become a member of our team and you’ll be part of company who operates for the sole benefit of its policyholders and is committed to maintaining the highest levels of service.  Team members are offered a competitive compensation package and benefits including: a 401k plan, health coverage, a generous paid time off plan, and much more! Our Parsippany Medical Services Administration team is in search of a Personal Injury Protection Claims Representative ( PIP Rep is the official NJM title). Reporting to the designated PIP Supervisor, the PIP claims representative is responsible and accountable for conducting complete and...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a n Assistant Broker to join our growing team in Morristown, NJ .       The Assistant Broker is responsible for reviewing new and renewal applications to evaluate difficult and/or complex Excess & Surplus (E&S) risks in various lines of business to determine acceptability or declination of coverage’s requested and brokering said risks to viable carriers for coverage. Brokers are required to have experience and a full understanding of the E&S insurance industry. This position will primarily utilize brokering to an end; however, may occasionally utilize the binding authority process       How You Will Contribute:    Completes and files documentation required for risk acceptance determination....

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a n Assistant Broker to join our growing team in Morristown, NJ .       The Assistant Broker is responsible for reviewing new and renewal applications to evaluate difficult and/or complex Excess & Surplus (E&S) risks in various lines of business to determine acceptability or declination of coverage’s requested and brokering said risks to viable carriers for coverage. Brokers are required to have experience and a full understanding of the E&S insurance industry. This position will primarily utilize brokering to an end; however, may occasionally utilize the binding authority process       How You Will Contribute:    Completes and files documentation required for risk acceptance determination....

We are GROWING and we are searching for you! Join our team and unlock your potential.   Pay Range:   For an Bilingual Insurance Sales Representative is $15.92-$20/ hourly.   Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives! What We Offer: No cold calling involved Uncapped commission potential Lucrative bonus opportunities including performance-based bonuses and sales competitions Continuous on-going training and mentorship Growth-oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Annual incentive trip for top performers Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more...

Our General Claims department in Parsippany, NJ is looking for a Property Damage Representative candidate who has excellent communication skills as well as strong organizational and time management skills.  We are looking for talent with and without prior experience in the insurance industry. Hours: Monday through Friday, 8:45 a.m. to 5:00 p.m. with work from home opportunities after training is complete. Salary: The level and salary is commensurate with direct experience and credentials.  Level I - $51,120.55 - $67,542.80 annually based on experience  Level II - $58,737.25 - $89,324.95 annually based on experience  Sr. Level - $77,698.40 - $102,805.30 annually based on experience Responsibilities Appropriately handle, settle and close property damage (automobile) claims by bringing a prompt and amicable resolution Verify coverage, open claims, contact parties involved Verify and investigate information presented by first and third party...

The Workers Compensation Staff Attorney provides legal defense to policyholders and supports NJM’s Workers Compensation Claims Department. Essential Duties and Responsibilities: . Protect the interest of NJM policyholders in litigated workers’ compensation matters through the point of settlement or decision Work with staff in the preparation of pleadings, motions, briefs and other documents Provide case status updates, recommendations, and legal guidance to policyholders and Workers’ Compensation Claims staff Build and maintain relationships with internal and external customers Work collaboratively with other enterprise stakeholders in the defense of Workers’ Compensation claims Handle complex litigation and develop litigation strategies in collaboration with policyholders   Perform other duties as assigned Required Qualifications: Critical thinking skills and attention to detail Ability to work independently Strong negotiation, communication and writing...

New Jersey Manufacturers Insurance Company (NJM) was founded in 1913 by a group of manufacturers seeking to provide cost-effective, safety conscious and financially secure workers' compensation insurance for their workers. From inception the Company has operated as a mutual, with a focus on the needs of its policyholders. Today, NJM Insurance Group, is a leading mid-sized U.S. property and casualty insurance company with 90 consecutive years of A+ financial strength ratings by AM BEST. Due to exceptional employee experience, NJM has been included on the latest Forbes List of Best Employers in New Jersey for the fourth year in a row. The NJM reputation for being a top provider of outstanding customer service was reaffirmed by the most recent J.D. Power Auto Insurance Claims Survey. Over the last five years, the Company has focused on a strategic plan that calls for it to become a regional property & casualty insurer and has transitioned away from its affinity-based...

Administrator, General Claims – Commercial General Summary Based in NJM’s corporate headquarters in suburban West Trenton, New Jersey, this is an exciting opportunity to be a foundational leader in the evolution of NJM Insurance Group's Commercial General Liability Claims Department. The Administrator will have the unique ability to help shape the direction of the department working closely with strategic business partners cross the enterprise and senior leadership to create a best-in-class operation that supports NJM's growing commercial business throughout the Mid-Atlantic Region. Commercial General Claims Administrator leads and mentors Claim Supervisors (4) and their staff, monitoring compliance with procedures and regulation and ensuring superior customer service. This is a hybrid position requiring four days in the corporate office in New Jersey and one day remote. Essential Duties and Responsibilities Essential functions of this job are listed below in...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Winston Benefits , a Brown & Brown company, is seeking an EDI Data Analyst responsible for collecting and analyzing both incoming and outgoing data and distributing to the appropriate parties. We are seeking an individual that is focused, organized and able to juggle multiple competing priorities while interacting with internal and external parties.    WHAT YOU'LL DO: Review both internal and external file load reports and preform appropriate actions required.  This includes working with external vendors to resolve issues.  Ensure imports and exports meet file requirements.  Monitor file creations and transfers to ensure on accurate and timely processing.  Identify root cause and provide solution.  Work with multiple departments to resolve issue and improve workflow.  Support overall EDI Team.  Create and...

Foundation Risk Partners , one of the fastest growing insurance brokerage and consulting firms in the US, is adding an Employee Benefits Customer Service Representative to their Corporate Synergies team.  Job Summary: The Employee Benefits Customer Service Representative handles claims resolution, benefits inquiries, coverage eligibility concerns, and other related issues for our clients' administrators and employees. They work closely with clients and carriers via phone and email to resolve matters within a 24-hour timeframe. Essential Functions: •     Address client employee insurance concerns, answer benefit-related questions, and assist with claims resolution, patient advocacy, and pre-certifications. •    Educate client employees on optimal benefit utilization and provide guidance on cost-effective plan options. •    Maintain detailed records of client interactions, entering data into Salesforce and generating client analysis reports as necessary. •    Use...

We are GROWING and we are searching for you! Join our team and unlock your potential.   Pay Range:   For an Bilingual Insurance Sales Representative is $15.92-$20/ hourly.   Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives! What We Offer: No cold calling involved Uncapped commission potential Lucrative bonus opportunities including performance-based bonuses and sales competitions Continuous on-going training and mentorship Growth-oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Annual incentive trip for top performers Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible....

We are GROWING and we are searching for you! Join our team and unlock your potential.   Pay Range:   For an   Bilingual Insurance Sales Representative   is   $15.92-$20/ hourly.   Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives! What We Offer: No cold calling involved Uncapped commission potential Lucrative bonus opportunities including performance-based bonuses and sales competitions Continuous on-going training and mentorship Growth-oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Annual incentive trip for top performers Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more...

Crum & Forster Company Overview Crum & Forster (C&F) provides market leading property & casualty, accident & health, specialty and standard commercial lines insurance solutions. A true underwriting company, we have a 200-year history of helping our customers manage risk with laser-focused expertise, integrity and discipline. Our people are empowered to make decisions and problem-solve with you smartly and swiftly. Our annual gross written premium is 6.2 billion. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best.   Our most valuable asset is our people. We have 3000 employees, and locations throughout the United States and India. With our employee-first focus, the Company is consistently recognized as a great place to work, earning multiple workplace and wellness awards, including the Great Place to Work® Award, Fortune 100 Best Companies to Work For, Fortune Best Workplaces for Parents, Fortune Best Workplaces...

Description Are you looking for an opportunity to join a claims team with a fast-growing company that has consistently outpaced the industry in year over year growth?   Liberty Mutual has an excellent claims opportunity available.    As a Small Commercial Insurance Auto Claims Representative, you will review and process simple and straightforward Commercial claims within assigned authority limits consistent with policy and legal requirements. In addition to a wide range of benefits, as a direct employee, your insurance education and training are paid by Liberty Mutual.   Work Arrangement: This is a hybrid position, all qualified applications will reside within a 50-mile radius of our Marlton, NJ or Plano, TX offices.    Responsibilities: Investigates claim using internal and external resources including speaking with the insured or other involved parties, analysis of reports, researching past claim activity, utilizing evaluation tools to...

MSIG USA continues to grow!  Company Overview: MSIG USA is the US-based subsidiary of  MS&AD Insurance Group Holdings, Inc. , one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. Summary/Job Purpose: Responsible for supporting the underwriting process for property coverages. Under minimal supervision provide technical underwriting and administrative support for assigned new and renewal accounts. Including but not limited to collecting data, account setup, rating, producing quotes and binders, issuing policies and endorsements. Proactively assist in ensuring the underwriting process is handled efficiently and accurately. Provide Underwriters with required reports and analysis....

New Jersey Manufacturers Insurance Company (NJM) was founded in 1913 by a group of manufacturers seeking to provide cost-effective, safety conscious and financially secure workers' compensation insurance for their workers. From inception the Company has operated as a mutual, with a focus on the needs of its policyholders. Today, NJM Insurance Group, is a leading mid-sized U.S. property and casualty insurance company with 90 consecutive years of A+ financial strength ratings by AM BEST. Due to exceptional employee experience, NJM has been included on the latest Forbes List of Best Employers in New Jersey for the fourth year in a row. The NJM reputation for being a top provider of outstanding customer service was reaffirmed by the most recent J.D. Power Auto Insurance Claims Survey. Over the last five years, the Company has focused on a strategic plan that calls for it to become a regional property & casualty insurer and has transitioned away from its affinity-based...

We are GROWING and we are searching for you! Join our team and unlock your potential. Location:  On Site   Address:  795 White Horse Pike, Ste A. Haddon Township, NJ 08107   Pay Range:   For an Bilingual Insurance Sales Representative is $15.92-$20/ hourly.   Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives! What We Offer: No cold calling involved Uncapped commission potential Lucrative bonus opportunities including performance-based bonuses and sales competitions Continuous on-going training and mentorship Growth-oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Annual incentive trip for top performers Fitness perks: Corporate...

The First Notice of Loss Associate serves as the first point of contact for policyholders, claimants or other parties reporting claims. They are responsible for addressing customer inquiries concerning the claim process and collecting essential details about the incident, to accurately and efficiently establish new Auto, Property and Commercial claims.   Available Schedules (working 4 days per week): Monday-Friday (4:30PM - 9:00PM) and 2 Saturdays a month (8:30AM-4:30PM) Monday-Friday (5:00PM - 9:00PM) and 2 Saturdays a month (8:30AM-4:30PM) Responsibilities: Receive initial reports of loss or damage from policyholders, claimants or other parties. Accurately process information into the system for assignment to an adjuster. Address customers’ questions and concerns related to the claims process and procedures and offer clear instructions on the next steps. Determine appropriate coverage and complete necessary follow-ups in a timely manner....