47 customer care representative jobs found

The Company    At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. What you will do In this role, you'll use your customer service experience, investigative skills, and detail orientation to handle more serious and complex claims in primarily New York jurisdictions. Communicating with our insureds, attorneys, and other relevant parties will be required in this role. With technical claims knowledge, you'll also use your decision making skills to settle claims within your assigned authority. This role will be a hybrid position reporting to New Hartford, NY;...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details: 5321 Red Tip Road Fayetteville , NC 28314 (This position is on-site) Position Schedule / Shift: Monday - Friday 8:30am - 6pm (Possible Rotating Saturday's 9:00am - 1:00pm) Position Summary Customer service talent is in demand, and today’s candidates want a role where they can build relationships, grow their skills, and make a real impact every day. As a Branch Customer Service Representative with The Auto Club Group, you’ll be the welcoming face of AAA—helping members with trusted products and services while driving satisfaction, sales, and long-term career growth. Key Responsibilities Member Service & Sales: Greet, service, and support members by promoting and selling membership, travel products, select banking products, and other ACG offerings. Lead Generation & Promotions: Generate leads, share travel...

Are you a good multi-tasker with great phone skills and enjoy helping others? If you answered yes, you may be a good fit for one of our positions! As a Call Center Representative, you play a critical part in providing services to insureds, claimants, and others relating to the “First Notice of Loss” reports. As Sentry’s promise to be there for our customers during their time of need, you’ll provide technical support for the processing of claims. **New hires receive a $1,000.00 sign on bonus over the course of their first year, with bilingual new hires receiving a total of $1,500.00** **New hires with a Property & Casualty Producers License receive an additional $1,000.00 sign on bonus, paid over 5 months, on top of our standard new hire bonus** What You'll Do As a member of Sentry’s Claims Contact Center, you will be the initial point of contact for our customer when an incident occurs. In addition, you will: Work with a team to successfully meet department...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: The Claims Senior Professional manages complex claims processes, including investigating, evaluating, and resolving high-severity claims in compliance with company standards and regulations. This role ensures timely adjudication while minimizing risk exposure and maintaining superior customer and broker relationships. KEY RESPONSIBILITIES : Following is a summary of the essential functions...

Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. What is the role?      We are seeking a Claims Administration Representative in Costa Mesa, CA or Charlotte, NC with a hybrid work schedule.     ROLE SUMMARY    The  Claims Admin Representative  in handling FNOL entry and core claims processing, for designated business units...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details: 1740 Flat River Drive Charlotte, NC 28262 (This position is on-site) Position Schedule / Shift: Monday - Friday 8:30am - 6pm (Possible Rotating Saturday's 9:00am - 1:00pm) Position Summary Customer service talent is in demand, and today’s candidates want a role where they can build relationships, grow their skills, and make a real impact every day. As a Branch Customer Service Representative with The Auto Club Group, you’ll be the welcoming face of AAA—helping members with trusted products and services while driving satisfaction, sales, and long-term career growth. Key Responsibilities Member Service & Sales: Greet, service, and support members by promoting and selling membership, travel products, select banking products, and other ACG offerings. Lead Generation & Promotions: Generate leads, share travel and insurance specials,...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details: 1740 Flat River Drive Charlotte, NC 28262 (This position is on-site) Position Schedule / Shift: Monday - Friday 8:30am - 6pm (Possible Rotating Saturday's 9:00am - 1:00pm) Position Summary The Auto Club Group is seeking a customer-focused Field Insurance Service Representative to support members with insurance policies, payments, renewals, and product inquiries. This role combines service, problem-solving, and sales support to help members protect what matters most while promoting ACG’s insurance, membership, and financial products. Key Responsibilities Customer Service & Member Support Respond to customer insurance inquiries, explain product features and ACG service advantages, support sales processing, and resolve member/customer complaints with management support as needed. Participate in team service efforts and help deliver...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details:   Cary, NC (On-site) - Kildaire Branch Position Schedule/Shift:   Monday - Friday 8:30am–6pm ET (One Rotating Saturday a month working 9:00am - 1:00pm)  Position Summary   Customer service talent is in demand, and today’s candidates want a role where they can build relationships, grow their skills, and make a real impact every day. As a Branch Customer Service Representative with The Auto Club Group, you’ll be the welcoming face of AAA—helping members with trusted products and services while driving satisfaction, sales, and long-term career growth.  Key Responsibilities   Member Service & Sales: Greet, service, and support members by promoting and selling membership, travel products, select banking products, and other ACG offerings.  Lead Generation & Promotions: Generate leads, share travel and insurance specials, provide travel information,...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details: 11338 North Community House Road Charlotte, NC 28277 (This position is on-site) Position Schedule / Shift: Monday - Friday 8:30am - 6pm (Possible Rotating Saturday's 9:00am - 1:00pm) Position Summary Customer service talent is in demand, and today’s candidates want a role where they can build relationships, grow their skills, and make a real impact every day. As a Branch Customer Service Representative with The Auto Club Group, you’ll be the welcoming face of AAA—helping members with trusted products and services while driving satisfaction, sales, and long-term career growth. Key Responsibilities Member Service & Sales: Greet, service, and support members by promoting and selling membership, travel products, select banking products, and other ACG offerings. Lead Generation & Promotions: Generate leads, share travel and...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) · Established brand that has been around for over 100 years. Our members know and trust us! · Branch Offices house travel, membership, insurance sales and support employees · You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Pat h: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: · Other Branch positions – Field Insurance Sales Agent, Travel Agent or · Other Departments such as: · Call Centers (ERS, Sales and Service, etc.) · Automotive Services · Claims · Underwriting and more A DAY IN THE LIFE of a Branch Customer...

The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations in NYC, Dallas and Charlotte. What you will do The Senior Property Claims specialist will work to resolve Commercial Property Claims in a timely, professional manner with our insureds. This is an inside, desk adjuster position and a hybrid role reporting to our offices in Charlotte-Ballantyne, NC; Woodbury, Long Island; or New Hartford, NY. Investigate, make coverage determination, prepare complete scope and adjust to disposition commercial lines losses. Position requires extensive personal contact with insureds, their legal...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details: 2421 South Boulevard Charlotte, NC 28203 (This position is on-site) Position Schedule / Shift: Monday - Friday 8:30am - 6pm (Possible Rotating Saturday's 9:00am - 1:00pm) Position Summary Customer service talent is in demand, and today’s candidates want a role where they can build relationships, grow their skills, and make a real impact every day. As a Branch Customer Service Representative with The Auto Club Group, you’ll be the welcoming face of AAA—helping members with trusted products and services while driving satisfaction, sales, and long-term career growth. Key Responsibilities Member Service & Sales: Greet, service, and support members by promoting and selling membership, travel products, select banking products, and other ACG offerings. Lead Generation & Promotions: Generate leads, share travel and insurance...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Job Description Location Details: 1480 North New Hope Road Raleigh, NC 27604 (This position is on-site) Position Schedule / Shift: Monday - Friday 8:30am - 6pm (Possible Rotating Saturday's 9:00am - 1:00pm) Position Summary The Auto Club Group is seeking a customer-focused Field Insurance Service Representative to support members with insurance policies, payments, renewals, and product inquiries. This role combines service, problem-solving, and sales support to help members protect what matters most while promoting ACG’s insurance, membership, and financial products. Key Responsibilities Customer Service & Member Support Respond to customer insurance inquiries, explain product features and ACG service advantages, support sales processing, and resolve member/customer complaints with management support as needed. Participate in team service...

  The Company At Utica National Insurance Group, over 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected.  While we had humble beginnings in 1914, today the Utica National Insurance Group is an “A” rated $2B award-winning, nationally recognized organization providing personal and commercial property & casualty insurance products and services.  Our Mission  is to continually meet the needs of our policyholders, agent/customers and employees resulting in sustainable profitable growth in an increasingly competitive marketplace. We are proud to sell our products through more than 2,200 independent insurance agents around the country as we have been since 1928. These agents provide their clients with valuable insight and resources. And, as the second-largest insurer of  Agents’ Errors and Omissions  (E&O) business in the United States, we insure many of the agents who work with our...

We are GROWING and we are searching for you! Pay Range:   For a Licensed Insurance Sales Representative is $15-$19+ / hourly. Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives! You MUST speak Spanish for this role.  What We Offer: No cold calling involved Uncapped commission potential Lucrative bonus opportunities including performance-based bonuses and sales competitions Continuous on-going training and mentorship Growth-oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Annual incentive trip for top performers Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible. Employee...

We are GROWING and we are searching for you! Pay Range:   For a Licensed Insurance Sales Representative is $15-$19+ / hourly. Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives! You MUST speak Spanish for this role.  What We Offer: No cold calling involved Uncapped commission potential Lucrative bonus opportunities including performance-based bonuses and sales competitions Continuous on-going training and mentorship Growth-oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Annual incentive trip for top performers Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible. Employee...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We are seeking an Annuity Systems Analysis Manager, Distribution Partner Integration to join our Distribution Partner Integration team. This role is based in Charlotte, NC. As Annuity Systems Analysis Manager, Distribution Partner Integration, you will lead a team responsible for enabling and supporting technology solutions across the annuity distribution and...

We are GROWING and we are searching for you! Pay Range:   For a Licensed Insurance Sales Representative is $15-$19+ / hourly. Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives! You MUST speak Spanish for this role.  What We Offer: No cold calling involved Uncapped commission potential Lucrative bonus opportunities including performance-based bonuses and sales competitions Continuous on-going training and mentorship Growth-oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Annual incentive trip for top performers Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible. Employee...

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.    Essential Functions: Maintains and grows a profitable book of business for assigned territory Evaluates accounts for risk selection and pricing purposes Analyzes information to underwrite policies Develops and fosters agency relationships Collaborates with marketing representatives to ensure agents receive great customer experiences Collaborates with experienced underwriters to gain understanding in underwriting best practices Education & Experience: Bachelor's degree, preferably in insurance or business administration, or equivalent relevant experience Three years of experience in commercial lines underwriting or related...

Job Description: Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of building a $1BM revenue, profitable new business in the Workforce Benefits market. We’re actively seeking a talented Senior Business Analyst to join our Workforce Benefits Division in Omaha, NE, Charlotte NC or Chattanooga, TN. This role will be hybrid or 100% remote if living in the Chattanooga area. . As an Senior Business Process Analyst in our Strategy & Program Management Office (PMO), you’ll partner across business and technology leaders throughout the organization to understand business problems and objectives and how to solve them with a combination of people, process and technology. Developing an empathetic understanding of the customer need, you will empower product owners and managers to drive a digital-first vision.  This role reports to the Agile Product Manager for the Workforce Benefits Division and will play an integral role in translating...