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customer center technical analyst California

142 customer center technical analyst jobs found

Pacific Life
03/22/2026  
Real Estate Servicing Analyst
Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We are actively seeking a talented Real Estate (RE) Servicing Analyst to join the Investments team in our Newport Beach, CA office. The RE Servicing Analyst will facilitate loan set-up and system adjustments in our mortgage loan servicing system (“MLSS”) and assist borrowers with all loan servicing needs for the commercial real estate loans serviced by Pacific...
Pacific Life Newport Beach, CA, USA Full Time
HUB International
03/01/2026  
Account Representative, Employee Benefits
THE OPPORTUNITY: HUB’s Customer Service professionals provide critical support to our customers through account management, claims management, day-to-day client oversight, and underwriting services that make us a leading sales and service organization in the insurance industry. Through a robust network of resources, you will be amongst some of the industry’s top talent to help guide and support our customer’s needs and provide them with innovative solutions. The Employee Benefits Account Representative works collaboratively with the Producer and Account Team managing a book of business. Coordinates and provides day-to-day service for employee benefits clients by maintaining client relationships, supporting client retention, maintaining strong carrier relationships and understanding client needs. Serves as day-to-day contact and provides resolution for client questions and issues. The Employee Benefits Account Representative I role is focused on the mid to large...
HUB International Newport Beach, CA, USA Full Time
Pacific Life
02/04/2026  
Hybrid Case Design Analyst
Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking several talented Case Design Analysts to join our Case Design Team in office in Newport Beach, CA or Omaha NE. As a Case Design Analyst, you’ll play a key role in Pacific Life’s growth and long-term success by promote the sales goals of the life division by providing best in class service, support, and training to both internal and external...
Pacific Life Newport Beach, CA, USA Full Time
Pacific Life
12/14/2025  
Sr. Investment Operations Analyst II
Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating superior customer experience. We’re actively seeking a talented Senior Investment Operations Analyst II to join our Global Institutional Investment Group (GIIG) in Newport Beach, CA. This role is on-site. You’ll work at our...
Pacific Life Newport Beach, CA, USA Full Time
Liberty Mutual
04/07/2026  
Underwriting Manager, Wholesale Management Liability
Description   Our Financial Lines Underwriting Team is seeking a highly motivated individual with strong analytical and sales skills to fill an Underwriting Manager opportunity on our Commercial D&O team in Los Angeles to focus on growing our wholesale brokerage book of business.  The manager will lead a team of wholesale dedicated underwriters and they will be responsible for individual production in order to meet the groups annual growth initiatives.    Job Summary: This position is a wholesale focused underwriting manager role that will contribute to the growth and profitability of our Private, Not-For-Profit, and Public Directors & Officers, Employment Practices, and Fiduciary Liability product lines through marketing, underwriting, and general product management. The manager will lead a team of wholesale dedicated underwriters and they will be responsible for individual production in order to meet the group’s annual growth initiatives.  Some...
Liberty Mutual Los Angeles, CA, USA Full Time
Pacific Life
04/07/2026  
VP, Data Architect
Job Description: Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating superior customer experience. We’re actively seeking a talented VP Enterprise Data Architect to join our Corporate Technology team in Charlotte, NC. As a VP Enterprise Data Architect, you will set the direction and vision for the technologies that support various business units at Pacific Life, architecting an AI-first data ecosystem that bring Pacific Life to the AI age . You will manage the architecture, design, development, and implementation of data solutions that satisfy the business requirements and fit the data strategy . You will guide a team of data architects and work with data engineers, data analysts, data scientists, and other partners to produce high-quality, scalable, and trustworthy data products. You will also make sure that the data architecture practices, standards, and approaches are adhered to and refined....
Pacific Life Newport Beach, CA, USA Full Time
HUB International
04/07/2026  
Account Executive, Personal Lines
ABOUT HUB: In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of -a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. THE OPPORTUNITY: The Personal Lines Account Executive manages an assigned book of business, develops client relationships and delivers to grow and retain clients. Possibly working alongside the Producer, the Account Executive is responsible for overseeing management of assigned accounts including redundant interface with appropriate decision makers, proactive consultation, insurance program design,...
HUB International Los Angeles, CA, USA Full Time
Ryan Specialty
04/06/2026  
Casualty Inside Broker
Position Summary RT Specialty is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers’ compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry. The Inside Broker is responsible for assisting the Broker in developing, managing, and sustaining profitable business by providing high level technical expertise. The role is responsible for managing a broker’s book of business in-house using deep knowledge of initial risk assessments to secure the best coverage and place it smoothly in the right market. They provide customer service, resolve client inquiries through efficient communication, and process routine and complex transactions accurately. This role is 100% on site reporting to our RT Specialty office in...
Ryan Specialty Burbank, CA, USA Full Time
HUB International
04/06/2026  
Receptionist/Administrative Assistant
ABOUT HUB: In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of -a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.   THE OPPORTUNITY: The Administrative Assistant provides essential administrative support to the region and assists with special projects to ensure the efficient day-to-day operation of the office. This role performs a variety of clerical and administrative tasks and provides backup support across administrative functions as needed.  If you’re a self-motivated individual with a strong...
HUB International Santa Barbara, CA, USA Full Time
Mercury Insurance
04/03/2026  
Property Adj Mid Loss
Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2026!   Position Summary: The Property Mid Loss Adjuster applies broad knowledge of current Company policy, applicable regulatory standards and procedural changes to investigate, evaluate and settle moderate to complex Homeowner's property claims in a timely and efficient manner as to prevent unnecessary expense to the Company and policyholders, and provide exceptional service to our customers.    Geo-Salary Information An in-person interview may be required during the hiring process   The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: Investigate moderate to complex...
Mercury Insurance Los Angeles, CA, USA
ICW Group
04/03/2026  
Senior Internal IT Auditor
Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our  journey as we strive to transform the insurance  carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our  internal and external communities better everyday! Learn more...
ICW Group San Diego, CA, USA Full Time
Nationwide
04/03/2026  
Director, Business Delivery - Pet Insurance (REMOTE)
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Director, Business Delivery – Role Addendum (Pet Operational Excellence) This position can be fully remote for the right candidate. In addition to the core Director, Business Delivery job description, the following role-specific expectations apply for Pet Operational Excellence. Scope & Team Lead a team of 6–10 associates (mix of delivery leaders/analysts) with clear accountability for performance, development, and engagement. Operate as a hands-on delivery leader – able to move...
Nationwide CA, USA Full Time
Allstate
04/03/2026  
IT Business Analyst Consultant II
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The IT Business Analyst Consultant II for Legal Operations serves as a strategic partner to Legal, Compliance, and cross functional business units, enabling technology solutions that enhance operational efficiency, data-driven decision-making, and overall legal service delivery. This role blends deep business analysis expertise with an understanding of legal department processes, legal technology platforms, and enterprise systems. The analyst is responsible for gathering and translating business requirements, leading technology...
Allstate Los Angeles, CA, USA Full Time
Allstate
04/03/2026  
Digital Product Manager- PLT Design Product
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Product Manager Lead Consultant is responsible for contributing towards defining, delivering, and managing the lifecycle of one or more products in Allstate’s growing product portfolio. The Product Manager Lead Consultant assists with establishing strategic product vision, product discovery, roadmaps, and backlog to maximize the customer and enterprise value provided by their product. Successful Product Managers help to identify assumptions and validate those assumptions using product discovery techniques. The Product Manager Lead...
Allstate CA, USA Full Time
HUB International
04/03/2026  
Assistant Account Manager, Commercial Lines
ABOUT HUB: In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of -a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. JOB SUMMARY: The Assistant Account Manager provides a high level of support in obtaining, maintaining, expanding, and servicing commercial lines accounts. This position assists with certificates of insurance, policy changes, gathering renewal information preparing client presentations, general account assistance and other special projects. This position will require meeting daily production standards,...
HUB International Ventura, CA, USA Full Time
ICW Group
04/02/2026  
Cloud and AI/ML Platform Security Engineer
Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our  journey as we strive to transform the insurance  carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our  internal and external communities better everyday! Learn more...
ICW Group San Diego, CA, USA Full Time
Liberty Mutual
04/02/2026  
Claims Team Manager, Workers Compensation
Description Liberty Mutual has an immediate opening for a Workers Compensation Claims Team Manager role.   In order to deliver an exceptional customer experience, a leader creates a culture of engagement by inspiring passion in others. A leader explores opportunities to continuously improve within a constantly changing environment. A leader challenges each team member to exceed expectations while developing professionally. A leader understands the vision of Liberty Mutual and can translate how their team’s work connects to that vision. A leader confidently communicates what extraordinary claim service looks like and empowers their team to achieve superior result.   The Claims Team Manager leads a team of Claims Specialists who manage a portfolio of Workers Compensation claims for a dedicated account (Costco) to achieve the best possible outcomes and deliver an exceptional customer experience. The Claims Team Manager contributes to the organization’s success...
Liberty Mutual Rocklin, CA, USA Full Time
Travelers
04/01/2026  
TIS Investigator
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Diamond Bar, CA, USA Full Time
Mercury Insurance
03/31/2026  
Senior Software Engineer in Test
Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025!   Position Summary: As a Senior Software Engineer in Test, you will be designing, developing, and maintaining complex software testing framework and tools. This position involves leading project, mentoring junior team members, and ensuring the delivery of high-quality software solutions.   An in-person interview may be required during the hiring process.   Geo-Salary Information State specific pay scales for this role are as follows: $94,458 to $179,048  (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $85,871 to $162,771 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $77,283 to $146,494  (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this...
Mercury Insurance CA, USA
Mercury Insurance
03/31/2026  
Software Engineer in Test II
Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2026!   Position Summary: As a Software Engineer in Testing II, you will be responsible for designing, developing, and maintaining simple software testing frameworks and tools. This role involves independently working on more advanced projects compared to entry-level positions and requires a deeper understanding of software engineering principles. In this role you will also mentor other less experienced team members.   Geo-Salary Information An in-person interview may be required during the hiring process   State specific pay scales for this role are as follows: $85,480 to $157,868  (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $77,709 to $143,516 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $69,938...
Mercury Insurance CA, USA

 

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