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customer center technical analyst Florida

31 customer center technical analyst jobs found

The Baldwin Group
04/03/2026  
Sr. Data Engineer
• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. We are unable to sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa). About the Role We are seeking a highly skilled Senior Data Engineer to join our Data Engineering & Platform organization. This role is ideal for someone passionate about building scalable data solutions, enabling cross-functional data delivery, and raising engineering excellence across the organization. You will work on an advanced Databricks-on-AWS data platform and play a key role in transforming our data ecosystem—designing and building resilient pipelines, implementing CI/CD, and contributing to platform modernization efforts. As a senior member of the team, you will partner with data engineers, analytics teams, product teams, and platform engineering...
The Baldwin Group Tampa, FL, USA Full Time
Foundation Risk Partners
04/03/2026  
Commercial Lines Account Coordinator
Foundation Risk Partners , one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Commercial Lines Account Coordinator  to their  Acentria team. Job Summary: The Account Coordinator I is responsible for daily servicing of clients including new and renewal business processing while maintaining exceptional customer relations with clients. This position processes administrative tasks as needed, services clients in a timely manner, and performs such other duties as are required to establish, service and maintain accounts. Essential Functions: Maintains open items checklists/timelines Prepares certificates of insurance Works directly with account managers assisting with tasks associated with client insurance servicing. Familiarity with administrative office tasks Competencies & Qualifications:  Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent...
Foundation Risk Partners Seminole, FL, USA
Brown & Brown
04/02/2026  
Senior Financial Operations Audit Analyst
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Senior Financial Operations Audit Analyst to join our growing team in Maitland, FL .! The Senior Financial Operations Audit Analyst is based in Maitland, FL and offers a hybrid schedule.  This position involves financial and compliance review and significant recruiting and mentoring of other teammates. The Senior Financial Operations Audit Analyst plays a key leadership role within the Financial Operations Audit (FOA) team, responsible for planning, executing, reviewing and managing audit fieldwork across financial, operational, and compliance areas. This role combines strong internal audit fundamentals with increasing use of data analytics and automation to enhance audit efficiency, coverage, and insight. Senior Analysts are expected to independently manage audits, mentor team members, and contribute...
Brown & Brown Maitland, FL, USA Full Time
Nationwide
03/31/2026  
Consultant, Loss Control
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Nationwide Insurance is the 8th largest commercial carrier.  Our Risk Management & Client Services organization has over 100 Risk Management associates and technical staff.  Our commercial portfolio of accounts consists of traditional, middle market and national accounts.  Business segments include: contractors, manufacturing, real estate management, service industries, retailers, etc. We are seeking a Consultant, Loss Control who will have responsibilities for...
Nationwide FL, USA Full Time
Swyfft
03/31/2026  
Daily Claims Representative (P&C Insurance)
At Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service.   Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry.   Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive.   As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft!...
Swyfft Remote (Tampa, FL, USA) Full Time
Brown & Brown
03/26/2026  
Senior Financial Operations Audit Analyst
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Senior Financial Operations Audit Analyst to join our growing team in Maitland, FL ! The Senior Financial Operations Audit Analyst involves financial and compliance review and significant recruiting and mentoring of other teammates. The Senior Financial Operations Audit Analyst plays a key leadership role within the Financial Operations Audit (FOA) team, responsible for planning, executing, reviewing and managing audit fieldwork across financial, operational, and compliance areas. This role combines strong internal audit fundamentals with increasing use of data analytics and automation to enhance audit efficiency, coverage, and insight. Senior Analysts are expected to independently manage audits, mentor team members, and contribute to the evolution of FOA methodologies, including continuous audit and...
Brown & Brown Maitland, FL, USA Full Time
Liberty Mutual
03/23/2026  
Technical Consultant
Description Provides moderately complex consultative services to an assigned group of customers within a loss prevention specialty area or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer source of risk, losses and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company`s leadership position in the safety field through developing key relationships. Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss and/or costs. Provides expert technical support to other loss...
Liberty Mutual Orlando, FL, USA Full Time
Travelers
03/22/2026  
Unit Manager, Auto Liability Major Case
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Tampa, FL, USA Full Time
ICW Group
03/19/2026  
Senior Field Premium Auditor
Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our  journey as we strive to transform the insurance  carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our  internal and external communities better everyday! Learn more...
ICW Group FL, USA Full Time
Brown & Brown
03/19/2026  
Senior Absence Consultant
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. The Senior Absence Consultant will consult with internal sales and account management teams, as well as with external national account clients, on a wide variety of complex projects including: FMLA, Sick Pay, Salary Continuance, Statutory Disability, Short-term Disability, Long- term Disability, Vacation and Paid Time-off (PTO) and other employer sponsored leave programs. The role will serve as a subject matter expert for our client service team members and partner internally to create client deliverables, contribute to client management and business activities, and participate in the creation of new intellectual capital. The ideal candidate for this role is someone who has expertise within a national accounts broker focusing on absence and disability programs consulting. E xperience on the broker side of the business is a must-have....
Brown & Brown FL, USA Full Time
Zenith American Solutions
03/18/2026  
CRM Business Analyst
Position Summary The CRM Business Analyst – Finance Operations plays a pivotal role in driving predictable, scalable revenue growth by optimizing the entire customer lifecycle—from lead generation through retention. This role will serve as a critical functional partner to Sales, Client Services, Marketing, and Product development teams by enhancing operational efficiency, maintaining CRM excellence and hygiene, and delivering data driven insights that empower smarter business and operational decision making.  This role blends analytical rigor, process optimization and systems management. This role focuses on deeply understanding business processes, translating requirements into well-defined user stories, supporting quality assurance testing, and ensuring product enhancements achieve measurable business value. The ideal candidate is curious, collaborative, analytical, and passionate about improving user experiences. They understand how to uncover business needs, document...
Zenith American Solutions Tampa, FL, USA Full Time
Swyfft
03/11/2026  
IT Support Specialist
At Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service.   Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry.   Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive.   As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft!...
Swyfft Remote (Tallahassee, FL, USA) Full Time
FCCI Insurance Group
03/10/2026  
Duck Creek Quality Assurance Specialist
This is a great opportunity for a qualified  Duck Creek   QA Specialist to manage and execute quality assurance activities for Duck Creek implementations and releases across one or more Lines of Business. This role oversees and drives test planning, execution, and defect management for the policy lifecycle to ensure stable, compliant, and high-quality deliveries aligned with Duck Creek out-of-the-box capabilities. The QA Supervisor works closely with business stakeholders, system integrators, and Duck Creek product teams to identify quality risks, support UAT, and enable successful go-live decisions. This position will be based out of our home office in Sarasota, FL (could also be worked from our regional  office in Richardson, TX) with the opportunity to work a hybrid work schedule of 3 days in the office and 2 days remote.  In this role you will be responsible for the following:   Communicating, prioritizing and tracking test execution, defects and issues appropriately and...
FCCI Insurance Group Sarasota, FL, USA Full Time
Brown & Brown
02/27/2026  
Senior Data Engineer
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a S e nior Data Engineer to join our growing team in Daytona Beach, FL!     The Senior Data Engineer will design, implement, and maintain data integration projects focused primarily on the use of Azure SQL, Azure Databricks, Data Factory, Logic Apps, APIs, and Blob storage. This individual will work with business and technical staff to understand integration requirements and develop agile user stories to resolve them. They will also resolve customer complaints and respond to suggestions for improvements and enhancements.  They will act as team leader for all data integration projects; coordinating the work of co-located and distributed team members, including vendor resources.         How You Will Contribute:       Lead the design,...
Brown & Brown Daytona Beach, FL, USA Full Time
AIG
02/12/2026  
Regional Multinational Service Delivery Manager – Latin America and the Caribbean (LAC)
Regional Multinational Service Delivery Manager – Latin America and the Caribbean (LAC) At AIG, we are reimagining the way we help customers to manage risk. Join us as the Regional Multinational Service Delivery Manager - Latin America and the Caribbean (LAC) to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Who we are: American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. Get to know the business   General Insurance is a leading provider of insurance products...
AIG Miami, FL, USA Full Time
Liberty Mutual
02/11/2026  
Surety Underwriter
Description Liberty Mutual Surety™ is currently recruiting for a Surety Underwriter to join our Miami multi-national account team.   Liberty Mutual is seeking an experienced Surety Underwriter to underwrite and provide service to multi-national accounts with both contract and commercial bond requirements in Latin America and the U.S. The ideal candidate will have a strong background in multi-national account surety underwriting, fluency in Spanish, and experience underwriting contract bonds throughout the Americas. Proficiency in financial statement analysis and relationship management with brokers and clients is essential while experience analyzing large-scale infrastructure projects (including P3) would be a plus. This role offers opportunities for cross-border and cross-cultural engagement. Join our talented team to make a significant impact!        Responsibilities:   Underwrite and negotiate accounts to maximize profitability whilst...
Liberty Mutual Miami, FL, USA Full Time
USAA
02/10/2026  
Senior Auto Adjuster – Complex Non-Injury
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Senior Auto Adjuster your work will focus on adjusting non-injury auto claims. You will investigate and determines coverage and liability, evaluate, negotiate, and settle highly complex auto claims such as comprehensive (i.e., theft and fire), collision (i.e., minimal policy limits, coverage determinations/issues, attorney representation, non-owned vehicles, mechanical breakdown, property damage lawsuits) property damage liability, and rental vehicle coverages for repairable vehicles and total losses. We...
USAA Tampa, FL, USA Full Time
GEICO
02/05/2026  
Bilingual Territory Sales Manager
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Bilingual Territory Sales Manager LOCATIONS: Candidate must reside and be able to travel within their geographic area. Territory sizes are dependent on the state the candidate manages. City to reside in/near: Miami, FL: Territory: Miami, FL and Ft. Lauderdale, FL: Overnight Travel: 40% SUMMARY : We are seeking a Bilingual Territory Sales Manager position who will be...
GEICO Miami, FL, USA Full Time
GEICO
01/30/2026  
Senior Examiner, Personal Umbrella Claims
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Position Description: Senior Examiner, Personal Umbrella Claims “Remote work environment may be considered” SUMMARY: This is an exciting opportunity to join our reimagined and growing Personal Umbrella Claims Team.  As a Senior Examiner, Personal Umbrella Claims , you will evaluate and manage excess personal liability (auto, premises, personal injury, and other personal liability) claims. We are looking...
GEICO Lakeland, FL, USA Full Time
AIG
01/28/2026  
Senior Account Risk Engineer - Power Generation
Join us as an Senior Account Risk Engineer to make more of your technical expertise and loss prevention insight. Make your mark in Risk Engineering AIG’s worldwide network of risk engineers work with clients, brokers and underwriters to help identify and improve risk globally for various energy sectors, including but not limited to: Power Generation, Renewable Energy, Oil and Petroleum, Chemical, Pharmaceutical, Upstream and Mining.  AIG’s experience, tools, guidelines and training elevate AIG to a leader in the industry, allowing us to better understand client risk and contribute specialized knowledge to help in identifying and mitigating risks. How you will create an impact Energy Risk Engineers are responsible for conducting loss control surveys, managing power generation accounts as an account engineer, working with underwriters, clients, and brokers to help identify and improve risk for various energy sectors, including but not limited to: Power Generation and...
AIG Miami, FL, USA Full Time

 

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