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customer experience representative Connecticut

29 customer experience representative jobs found

Crum & Forster
07/06/2026  
NOL Customer Service Representative
Crum & Forster Company Overview Travel Insured International , a Crum & Forster company, is hiring for an NOL Customer Service Representative.   Travel Insured International is a leading travel insurance provider with more than 30 years in business. As a key component of our Specialty Business Unit, within the Accident & Health division, TII provides travel protection plans to help each individual travel confidently. Travel Insured International is proud to offer products to consumers and to agency partners of all sizes. We're committed to providing dependable coverage, great value, and end-to-end satisfaction for all customers.   This is an entry to mid-level position designed to allow the appropriate candidate to grow and develop skills and expertise and transition to more complex responsibilities. Works under general supervision and reports to a supervisor. Achieve superior customer service and Notice of Loss Intake skills at the most...
Crum & Forster Glastonbury, CT Full Time
Crum & Forster
06/26/2026  
Customer Service Representative
Crum & Forster Company Overview Travel Insured International , a Crum & Forster company, is hiring a Customer Service Representative.   Travel Insured International is a leading travel insurance provider with more than 30 years in business. As a key component of our Specialty Business Unit, within the Accident & Health division, TII provides travel protection plans to help each individual travel confidently. Travel Insured International is proud to offer products to consumers and to agency partners of all sizes. We're committed to providing dependable coverage, great value, and customer satisfaction.   Because protecting travelers' journeys isn’t just our business—it’s our promise. Our promise to protect every traveler, every experience, every time. Travel Insured International travel protection meets our travelers in the moments that matter. We are here. Go be there.   Travel Insured International is hiring our next class of Customer Service...
Crum & Forster Glastonbury, CT Full Time
One80 Intermediaries
06/23/2026  
Underwriting Assistant (Marine Insurance)
The Recreational Marine Underwriting Assistant provides critical administrative and underwriting support to ensure the efficient operation of the marine underwriting department. This role is responsible for policy issuance, endorsements, policy maintenance, compliance monitoring, broker communications, and underwriting support activities. The ideal candidate is highly organized, detail oriented, customer focused, and capable of managing multiple priorities while maintaining accuracy and service excellence. The Underwriting Assistant works closely with underwriters, brokers, and internal stakeholders to ensure timely processing of marine insurance policies and adherence to company, carrier, and regulatory requirements. Your Impact: Drive the timely and accurate issuance of Package, Commercial Marine, and Umbrella/Bumbershoot policies by translating underwriting proposals and binding instructions into completed policies, typically within 48 hours of receipt....
One80 Intermediaries CT Full Time
Brown & Brown
06/17/2026  
Human Resources Coordinator
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown, Inc. is looking for a talented Human Resources Coordinator to join our growing Regional HR team. This position will provide support to multiple offices in the Northeast Region and drive a culture of success through promoting positive teammate experiences, engagement and retention, while implementing efficient processes and complying with employment policies and practices. General Responsibilities: Provide support of day-to-day operations regarding all matters pertaining to the life cycle of the teammate including but not limited to recruitment, benefits, employee relations, performance management, leave administration, terminations, and legal compliance.   Participate in recruitment efforts where needed, including coordinating position requests, maximizing systems, sourcing, interviewing, and facilitating...
Brown & Brown Rocky Hill, CT Full Time
Arbella Insurance
06/06/2026  
BIA Customer Service Agent (personal lines)
As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above commission, excellent benefits, and great training and development programs. We are currently searching for Customer Service Agents to join us in our Fairfield, Connecticut location.  The ideal candidate will have experience with Personal lines of Insurance and a CT Property and Casualty license is required to perform this role. The Customer Service Agent will act as the agency representative to our clients, fellow professionals, the public and the general business community. Provide counsel & advice on new and/or additional insurance needs, explaining coverages & types of policies....
Arbella Insurance Fairfield, CT Full Time
Arbella Insurance
06/06/2026  
BIA Customer Service Agent (personal lines) - HYBRID
As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above commission, excellent benefits, and great training and development programs. We are currently searching for Customer Service Agents to join us in our Avon, Connecticut location. The ideal candidate will have experience with Personal lines of Insurance and a CT Property and Casualty license is required to perform this role. The Customer Service Agent will act as the agency representative to our clients, fellow professionals, the public and the general business community. Provide counsel & advice on new and/or additional insurance needs, explaining coverages & types of policies.  Identify...
Arbella Insurance Avon, CT Full Time
The Hartford
06/01/2026  
Auto Service Representative Outside - Albany, NY
ASR Outside - CA09CN We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              This is a field appraiser position, candidate will be required to live between Putnam and Albany County, New York. The selected Auto Service Representative (ASR) is responsible for the accurate and timely completion of assigned auto damage appraisals. They will operate within claim standards to provide the most economical means of repair or replacement and at times work to establish Total Loss values. Our candidate will triage and utilize multiple estimating channel options quickly and efficiently in the assigned territory assuring that training, quality standards and customer service requirements are met. They will work on the reinspection of repaired...
The Hartford Hartford, CT Full Time
NJM Insurance
04/30/2026  
Commercial Lines Market Facing Underwriter
New Jersey Manufacturers Insurance Company (NJM) was founded in 1913 by a group of manufacturers seeking to provide cost-effective, safety conscious and financially secure workers' compensation insurance for their workers. From inception the Company has operated as a mutual, with a focus on the needs of its policyholders. Today, NJM Insurance Group, is a leading mid-sized U.S. property and casualty insurance company with 90 consecutive years of A+ financial strength ratings by AM BEST. Due to exceptional employee experience, NJM has been included on the latest Forbes List of Best Employers in New Jersey for the fourth year in a row. The NJM reputation for being a top provider of outstanding customer service was reaffirmed by the most recent J.D. Power Auto Insurance Claims Survey. Over the last five years, the Company has focused on a strategic plan that calls for it to become a regional property & casualty insurer and has transitioned away from its affinity-based...
NJM Insurance Rocky Hill, CT Full Time
Utica National Insurance Group
04/30/2026  
Property Field Adjuster - Connecticut (Field)
The Company    At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. What you will do This is an important customer-facing position, as you'll be responsible for meeting with our insureds and completing field estimates. The territory for this field adjuster position is primarily the Connecticut and surrounding areas. Personal and commercial lines losses will be reviewed, with estimates then moving to our team of desk adjusters. On occasion, desk estimating will be required as needed. This position includes eligibility for a company vehicle. Key...
Utica National Insurance Group CT Full Time
Allstate
04/11/2026  
Licensed Insurance Sales Representative (Remote / Home-Based)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate’s sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a fast-paced sales environment and enjoy being rewarded for their efforts. At Allstate, we are committed to offering a reputable product suite that protects people from life’s uncertainties so they can realize their hopes and dreams. As a full-time Insurance Sales Representative, you will: Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call...
Allstate Hartford, CT Full Time
Berkley
04/11/2026  
Director, Excess Casualty E&S Underwriter
Company Details From middle market to Fortune 500 companies, our Excess Casualty team is committed to providing excellent service and a consistent approach to meet the needs of our brokers and their customers. We seek to outperform our competitors with a focus on understanding client’s priorities and developing creative risk solutions to meet their long-term needs. Our key differentiators include the following: EXCLUSIVE WHOLESALE MARKET –  We are committed to the wholesale brokerage community and continually build upon long established relationships with a passion for superior service for our appointed producers. OUR PROFESSIONALS  – We attract and retain professionals with significant excess insurance experience, many over 25 years, with a culture that promotes integrity, excellence and respect. LONG-TERM APPROACH TO ACCOUNTS  – We continually seek partners for the long term who share our values and our risk management discipline....
Berkley Stamford, CT
The Hartford
03/22/2026  
Assistant Director, Countrywide Coverage
AD Coverage & UW - EC07AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              This individual contributor position is part of the Personal Insurance Countrywide Coverage team and supports the Auto/PUP and HO Lines of Business and State Product Management organizations. This role is accountable for supporting the design, development, maintenance, and administration of Personal Insurance coverage forms, language, and solutions in order to achieve business objectives and ensure compliance with regulatory requirements.  This includes competitor research, analysis and recommendation development as well as cross-functional collaboration with IT, the Transformation Office, Operations, Digital, Direct and Agency Channel, Claims,...
The Hartford Hartford, CT Full Time
Travelers
07/20/2026  
Associate Counsel, Claim Legal Property
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...
Travelers Hartford, CT Full Time
Acrisure
07/18/2026  
Commercial Lines Account Manager
Job Description About Acrisure      A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more .           In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.        About The Role   The Commercial Lines Account Manager will have a primary responsibility for policy maintenance and service of an assigned portion of accounts. Maintain a high...
Acrisure Wallingford, CT Full Time
The Hartford
07/18/2026  
Employee Benefits, Quote Specialist
UW Quote Specialist - UO09BN We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Hartford’s Employee Benefits segment is a market leader in life and disability insurance and an expanding suite of voluntary products and services, providing businesses with the employee benefits solutions necessary to attract and retain top talent. The Hartford sets the standard for helping individuals reclaim their lives in the face of disability or personal crisis. Responsibilities: Accurately and efficiently assesses the benefits needs of new employer groups with 50-499 lives, provides knowledgeable responses and requests missing information as required. Analyzes initial Requests for Proposal (RFPs), underwriting guidelines and...
The Hartford Hartford, CT Full Time
Legal & General America
07/16/2026  
PRT - Transition Associate
Overview At Banner Life Insurance Company, we lead with heart and ambition. Every day, we transform purpose into progress, guided by our unwavering commitment to be better for our customers, clients, and communities, not just today but long-term as well. Our people are the driving force behind everything we achieve. Their passion, purpose, and pursuit of innovation empower us to deliver cutting-edge solutions that support those we serve, ensuring we are here for you, here for good and striving for better. We’re a forward-thinking company energized by our work and how we show up for one another. Our culture is built on meaningful impact and genuine enjoyment, because we believe great work and great experiences should go hand in hand. By offering career development opportunities, comprehensive benefits, and programs that support your wellbeing, we help you thrive personally and professionally. We are here for you, here for good and here for better. This...
Legal & General America Stamford, CT
Voya Financial
07/14/2026  
Product Director
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial Hartford, CT Full Time
Travelers
07/13/2026  
Counsel - Liability
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...
Travelers Hamden, CT Full Time
Travelers
07/02/2026  
Senior Counsel - Bond & Specialty Insurance (Surety)
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Hartford, CT Full Time
Cross Insurance
07/01/2026  
Commercial Lines Account Manager
The Cross Family of Agencies welcomes you. We need your talent and expertise. Account Managers are primarily responsible for servicing small commercial lines insurance policies (new and renewal) while creating and maintaining strong relationships with customers, underwriters, and other professionals.  Duties of an Account Manager include but are not limited to : Maintain a Property & Casualty license along with keeping up with Continuing Education. Understanding and following the Cross Basic Procedure Manual. Understanding and following the Small Commercial Lines Workflow Manual. Only using approved Action Codes in AMS 360. Following up and completing open suspense’s daily. Keeping accurate notation and documentation in the agency management system.   Servicing and selling commercial insurance products to prospective and existing clients. Establish & maintain good working relationships with company personnel (underwriters, marketing...
Cross Insurance Shelton, CT Full Time

 

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