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customer experience representative Indiana

32 customer experience representative jobs found

Liberty Mutual
10/20/2026  
Auto Claims Desk Adjuster Hybrid
Description Launch Your Auto Claims Career with a Fortune 100 Company! No Claims Experience Needed, Paid Training & Licensing Included!   Location: Indianapolis, Indiana   (Must reside within 50 miles of our office) Hybrid Role: Minimum 2 Days Per Month in Office Additional In-Person Training Requirements for first 6 months.   Career Opportunity: Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals.  Qualities like these cannot be taught, but they can be sharpened, strengthened and appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative.    As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our...
Liberty Mutual Indianapolis, IN Full Time
AAA - Auto Club Group (ACG)
10/20/2026  
Licensed Insurance Customer Service Representative - Merrillville, IN
Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details:      This is an on-site opportunity in our Merrillville, IN branch location.     Position Schedule / Shift:    Monday - Friday 8:30am – 5:30pm     Position Summary   The Auto Club Group is seeking a customer-focused Field Insurance Service Representative to support members with insurance policies, payments, renewals, and product inquiries. This role combines service, problem-solving, and sales support to help members protect what matters most while promoting ACG’s insurance, membership, and financial products.     Key Responsibilities   Customer Service & Member Support   Respond to customer insurance inquiries, explain product features and ACG service advantages, support sales processing, and resolve member/customer complaints with management support as needed.   Participate in team...
AAA - Auto Club Group (ACG) Merrillville, IN Full Time
Pacific Life
10/20/2026  
Senior Salesforce Marketing Cloud Engineer
Job Description:   Providing for   loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most.   It’s   a big ask, but   it’s   one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because   it’s   the right thing to do. Pacific Life is more than a   job,   it’s   a career with purpose.   It’s   a career where you have the support, balance, and resources to make a positive impact on the future – including your own.  Pacific Life is investing in bright, agile, and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience.       We’re   actively seeking a talented  S enior S alesforce Marketing Cloud   Engineer   working in our Newport...
Pacific Life IN Full Time
Porch Group
10/16/2026  
Service Representative-I
Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers 2) led by advantaged underwriting in insurance 3) to protect the whole home As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies. In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED. Job Title: Service Rep I Location:  India   Workplace Type:...
Porch Group IN Full Time
Porch Group
10/12/2026  
Service Representative II
Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers 2) led by advantaged underwriting in insurance 3) to protect the whole home As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies. In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED. Job Title: Service Rep II Location:  India   Workplace Type:...
Porch Group IN Full Time
Brown & Brown
10/12/2026  
Producer
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Producer to join our growing team!   The Crop Insurance Agent is responsible for building trusted relationships with agricultural producers while driving profitable growth through the sale and service of crop insurance and related risk management solutions. This role serves as a strategic advisor to customers by helping them evaluate risk, protect their operations, and make informed coverage decisions. The ideal candidate is relationship driven, self-motivated, and committed to delivering informed risk management advice and exceptional customer service while contribuƟng to the long-term growth and success of the organization.   How You Will Contribute:     Develop and maintain strong, long-term relationships with current and prospective agricultural producers. Drive profitable growth within an...
Brown & Brown IN Full Time
Porch Group
10/09/2026  
FlexFund Support Representative
Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers 2) led by advantaged underwriting in insurance 3) to protect the whole home As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies. In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED. Job Title: FlexFund Support Representative Location: India...
Porch Group IN Full Time
Porch Group
10/09/2026  
Contractor Relations Representative
Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers 2) led by advantaged underwriting in insurance 3) to protect the whole home As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies. In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED. Job Title : Contractor Relations Representative Location :...
Porch Group IN Full Time
Brotherhood Mutual
10/07/2026  
Payroll Processor I
Job Title: Payroll Processor I FLSA Status: Non-Exempt Job Family: Affiliates Department: Brotherhood Works - Payroll & HR Location: Corporate Office (Fort Wayne, IN) Work Hours: 8 am to 4:30 pm or 9 am to 5:30 pm Monday through Friday    JOB SUMMARY Responsible for entering data, processing payroll and providing customer support for Brotherhood Works clients and the Brotherhood Works department. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Process, verify and transmit payrolls accurately and in a timely manner on the software system for assigned Brotherhood Works clients. Input client data, process paperwork, coordinate meetings and calendars, and perform all administrative functions. Demonstrate procedural...
Brotherhood Mutual Fort Wayne, IN Full Time
Renaissance
09/26/2026  
Customer Service Representative
Job Title: Customer Service Representative Number of Positions: 10 Location: Indianapolis, IN Location Specifics: Hybrid Position Job Summary: Renaissance is looking for a Customer Service Representative to join our growing team. In this role, you'll be the trusted first point of contact for members, groups, providers, and partners. You'll help customers understand their benefits, answer questions, resolve concerns, and provide a positive experience with every interaction. If you are passionate about customer service, thrive in a fast-paced environment, and enjoy helping others, we'd love to hear from you. Candidates located within the Indianapolis area will be working off a hybrid schedule. What You'll Do Serve as a resource for customers by responding to inquiries via phone, email, web chat, voicemail, and written correspondence. Research and resolve questions using multiple systems and information resources. Explain coverage details and benefit...
Renaissance Indianapolis, IN Full Time
Tokio Marine HCC
09/24/2026  
Customer Service Representative
At WorldTrips, a proud member of the Tokio Marine HCC group of companies, we believe in more than just business—we believe in empowering our people. As a global leader in specialty travel medical and trip protection insurance, we are passionate about preparing travelers for the unpredictable while fostering a work environment where bold ideas and transformative solutions are valued at every level. Our mission, "To Be a Good Company," reflects our commitment to people and community, recognizing the importance of giving back and driving positive change.   We are proud to be named as a Top Workplace Winner for the past four years by IndyStar! Our newly renovated office, located in Carmel, IN, is only steps away from the Carmel City Center for shopping, dining, and entertainment. This is a hybrid position (3 days in office) with a 9:00AM – 5:30PM daily work shift.   We offer a competitive salary and benefits package including: $20/Hour Starting Pay No Weekends...
Tokio Marine HCC Carmel, IN Full Time
Brown & Brown
09/24/2026  
Policy Services Specialist
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a  Policy Services Specialist  to join our growing team in Fort Wayne, IN!           Working in support of Underwriting team, the Policy Services Specialist responsibilities include preparation of endorsements including processing, rating, invoicing and obtaining approvals.  Understanding policy structure and forms.  Various account servicing tasks on a day-to-day basis.    How You Will Contribute:     Issuance of underwriting authority policies and endorsements.  Maintain system and documentation to support the issue process.  All policies and endorsements must be issued as bound and within the timeframe defined within American Specialty’s underwriting authority agreement.  Success is determined by the degree of accuracy that policies and endorsements are provided the insured....
Brown & Brown Fort Wayne, IN Full Time
SFM Mutual Insurance Company
09/15/2026  
Sr. Risk and Safety Consultant Rep
  Location:  (Remote) | Full-Time, Pay:  $81,900.00 to  $114,000.00; annually Ranked #8 Top Workplace  – Midsize Employer, MN SFM, an AM Best rated company, is based in MN and is growing and has expanded into Indiana!!  We are adding a Sr. Risk and Safety Consultant in Indiana. As a Sr. Risk and Safety Consultant Rep AKA Senior Loss Prevention Representative, you will serve as the subject matter expert regarding Loss Control Safety & Health services for SFM’s policy holders. You will support SFM’s mission to “do the right thing” and find ways to improve the overall safety for workers and mitigate work related injuries.  Visiting various businesses seeking ways to improve employee safety and reducing work related injury losses is a critical part of the position. Working on a multi-functioning team, you will strive to deliver exceptional customer service and inspire a safer workplace to protect workers from harm. This position offers lots of variety, focusing on...
SFM Mutual Insurance Company Indianapolis, IN Full Time
Sedgwick
09/12/2026  
Care Team Representative
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Care Team Representative Entry-level, Care Team Representative Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near one of our dynamic Centers of Excellence📍 Indianapolis, IN: 8909 Purdue Road, Suite 501, Indianapolis, IN ✨ What we offer: A stable, consistent work environment —both in-office and virtual A comprehensive training program to help you support employees and...
Sedgwick Indianapolis, IN Full Time
OneAmerica Financial
09/11/2026  
Operations Processor (Life & Annuities products)
At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! Job Summary The Operations Associate role supports our Special Processing Team within our Individual Life Financial Services business. This role is responsible for managing various financial requests across multiple platforms, which may include performing administrative tasks associated with managing the State Life Repetitive Payment program or performing List Bill billing and reconciliation. This individual will develop expertise with core products, as well as proficiency with the team's major workflows. The Individual Ops Processor provides quality customer...
OneAmerica Financial Indianapolis, IN Full Time
Brotherhood Mutual
08/20/2026  
Cloud Solutions Engineer I
Job Title: Cloud Solutions Engineer I FLSA Status: Exempt Job Family: Information Technology Department: Cloud Applications Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Responsible for the administration, support, adoption, and continuous improvement of the Microsoft 365 ecosystem. Provides technical support, user enablement, and operational stewardship to ensure secure, reliable, and effective cloud-based productivity services that support organizational goals. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Build upon current administration and maintenance of Microsoft 365 apps (Outlook, Word, Excel, OneDrive, Stream, Forms, Teams, etc.), Power Platform, and/or Atlassian software products to ensure consistent and...
Brotherhood Mutual Fort Wayne, IN Full Time
Brotherhood Mutual
06/22/2026  
Claims Attorney
Job Title: Claims Attorney FLSA Status: Exempt Job Family: Claims Department: Casualty Claims Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Effectively analyze and resolve serious/complex claims and/or litigation consistent with department standards and company objectives. Responsible to advise claims and other company personnel on legal issues relating to claims; communicate legal information to internal and external contacts as directed. Complete assigned legal research projects in a timely and effective manner.   POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Identify and investigate coverage, liability, damage, and possible exposure issues on claims. Analyze and address insurance coverage issues and claims...
Brotherhood Mutual Fort Wayne, IN Full Time
Brown & Brown
06/17/2026  
Express Account Specialist
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Express Account Specialist to join our growing team in Fort Wayne, IN! The Express Account Specialist is responsible for the management of day‐to‐day Express business customer service inquiries, both via phone and email. This individual will respond to all Express inquiries with a high‐level of professional customer service excellence and within the prescribed response times. This individual operates at a low‐to‐intermediate skill and knowledge level, under a moderate+ level of supervision by the VP/Express Team Leader depending on individual’s experience to date.   How You Will Contribute: Work with VP/Express Team Leader and insurance carriers regarding policies, coverages, and acceptability guidelines, with a goal of increasing revenue while safeguarding underwriting profitability....
Brown & Brown Fort Wayne, IN Full Time
Sedgwick
06/09/2026  
Disability Representative
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Representative Disability Representative Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near one of our dynamic Centers of Excellence📍 Indianapolis , IN :   8909 Purdue Road Suite 501, Indianapolis , IN ✨ What we offer: A stable, consistent work environment —both in-office and virtual 21.82 per hour A comprehensive training program to help you support...
Sedgwick Indianapolis, IN Full Time
Federated Insurance
06/02/2026  
Claims Representative - Indianapolis, IN
Who is Federated Insurance? At Federated Insurance, we do life-changing work, focused on our clients’ success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we’re looking for employees who want to make a difference in others’ lives, all while enhancing their own.   Federated’s culture is grounded in our Four Cornerstones: Equity, Integrity, Teamwork, and Respect.  We strive to create a work environment that embodies our core principles and values.  We value and respect individual differences, and we leverage those differences to achieve better results and outcomes for our clients, employees, and communities.  Our top priority in recruitment and development of our next generation is to ensure we align ourselves with truly exceptional people who share these values. What Will You Do? Customer-focused, source of...
Federated Insurance Indianapolis, IN

 

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