9 customer experience representative jobs found

Company Details Acadia Insurance is a regional property casualty insurer with offices throughout the Northeast. As a member of W.R. Berkley Corporation (NYSE: WRB), one of the largest property casualty insurance holding companies in the United States, our financial strength and integrity are two of the main reasons why Independent Agents place business with us. Acadia is rated A+ (Superior) by A.M. Best, with an A+ claim paying ability rating by Standard & Poor’s. At Acadia, we value our employees, our customers and our communities. Employees at Acadia are part of a progressive company where everyone can make a difference. We promote an inclusive environment which encourages continuous learning and the chance to grow and develop.   Company URL:  https://www.acadiainsurance.com/ Responsibilities The Senior Workers’ Compensation Claims Representative is responsible for investigating, evaluating, and resolving...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Customer Support Representative **Candidates must reside in the Pease - Portsmouth, NH area** This is a HYBIRD role that will be at least 3 days a week in office and two days remote. Possible shifts available after training is complete include: 9:00am – 5:30pm ET, 9:30am – 6pm ET, or 10:00am – 6:30 pm ET. PRIMARY PURPOSE : The Customer Support Specialist provides responsive, high-quality support to customers, auditors, and internal...

The Cross Family of Agencies welcomes you. We need your talent and expertise. Job Title:  Producer / Insurance Agent/ Account Executive/Senior Account Executive Department:  Commercial Lines Reports To:  Branch Manager Status:  Exempt Summary: The Producer (Account Executive/Senior Account Executive) is responsible for prospecting, soliciting, quoting, and successfully acquiring new and retaining renewal accounts. Specific sales goals and service responsibilities are determined during the yearly planning process. Service and sales standards must be met with emphasis placed on the quality of the insurance product presented to the client. The producer will typically work with an Account Manager (AM) as part of the team to facilitate account service and client satisfaction. Account Executive/Senior Account Executive is accountable for meeting or exceeding Sales Goals created by sales leaders or branch managers, tracking wins and maintaining pipeline in...

WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.   WHAT WE’RE LOOKING FOR The Senior Client Service Specialist, Small Business Unit executes all senior-level administrative tasks related to account management and policy servicing for small personal accounts.  The Senior Client Service Specialist works to ensure client retention goals are met by responding promptly to requests from clients, prospects and members of the production staff.  The individual in this role must project a professional company image through all interactions with carriers, clients,...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description As a Customer Service Representative you will process requests from customers, answer customer questions regarding existing business, and direct incoming work to the appropriate area. Work is performed under close supervision. You will be expected to provide exceptional service to our agency partners and policyholders by developing, and maintaining, deep knowledge of our products, systems and services in order to effectively respond to their daily inquiries and communications.  Responsibilities Communicate and work with customers and associates at all levels Review and answer inquiries from customers Handle an average of 35-45 inbound calls per day, and be responsible for end-to-end call resolution Make computer inquiries and entries relating to...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Service Center Representative **Candidates must reside in the Pease - Portsmouth, NH area** This is a HYBIRD role that will be at least 3 days a week in office and two days remote. Possible shifts available after training is complete include: 9:00am – 5:30pm ET, 9:30am – 6pm ET, or 10:00am – 6:30 pm ET. Are you looking for an impactful job that offers an opportunity to develop a professional career? As a Service Center Representative you will...

The Company    At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. What you will do As a Senior Field Sales Representative you will have the chance to build and execute strategies to build our your agency and sales plan including recruiting and inspiring new agents as well as creating depth in the existing agency relationships. Our regional sales representatives support our Middle Market, Small Commercial and Specialist lines (Auto Dealers, Educational Institutions) among all lines of commercial business to include Worker's Compensation, General Liability,...

The Cross Family of Agencies welcomes you. We need your talent and expertise. Personal Lines Account Manager Account Managers are primarily responsible for servicing personal lines insurance policies (new and renewal) while creating and maintaining strong relationships with customers, underwriters, and other professionals.  Duties of an Account Manager include but are not limited to : Maintain a Property & Casualty license along with keeping up with Continuing Education. Understanding and following the Cross Basic Procedure Manual. Understanding and following the Personal Lines Workflow Manual. Only using approved Action Codes in AMS 360. Following up and completing open suspense’s daily.   Servicing and selling personal insurance products to prospective and existing clients. Establish & maintain good working relationships with company personnel (underwriters, marketing representatives, companies service center, and claims...

The Cross Family of Agencies welcomes you. We need your talent and expertise. Full Job Description Commercial Lines Account Manager Account Managers   are primarily responsible for servicing Commercial lines insurance policies (new and renewal) while creating and maintaining strong relationships with customers, underwriters, and other professionals. Duties of an   Account Manager   include   but are not limited to : Maintain a Property & Casualty license along with keeping up with Continuing Education. Understanding and following the Cross Basic Procedure Manual. Understanding and following the Commercial Lines Workflow Manual. Following up and completing open suspense’s daily. Servicing and selling insurance products to prospective and existing clients. Establish & maintain good working relationships with company personnel (underwriters, marketing representatives, companies service center, and claims representatives). Providing quality...