50 customer experience representative jobs found

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Great American's Embedded Solutions group is a newly established team focused on launching innovative...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The preferred candidate will have a minimum of 6 months experience in RP Ops-Pub Processing Money Out This position will be hired on a SuccessFlex basis. The hired associate must reside within 35 miles of the following location(s): Scottsdale: 18700 Hayden Road Scottsdale AZ, 85255 Columbus: Three Nationwide Plaza, Columbus OH, 43215  Work schedule: 2 days in office, 3 days remote. This role does not qualify for employer-sponsored work authorization.  Nationwide does not participate in the...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Are you a proactive and detail-oriented individual with a passion for sales? We’re seeking a Sales Support Specialist to join our team at Nationwide. In this role, you’ll play a crucial part in supporting our external and virtual wholesalers by scheduling appointments, maintaining relationships, and ensuring they stay informed about product updates and rate changes. The hired associate must reside within 35 miles of the following location(s): Grandview: 1000 Yard Street Grandview OH, 43215...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role requires high attention to detail and excellent time management skills as processing will be a primary function. Licensing will not be required. This is a hybrid role based in Grandview Heights, Ohio, requiring on‑ site presence on Tuesdays and Wednesdays. The working hours are 8:30am-5:00pm. Candidate must reside within 35 miles of work site. This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program....

We are looking for a Senior Commercial Underwriter to join our team. This role reports to the VP of Transportation and involves performing risk selection and pricing on endorsements, renewals, and new business within the guidelines and authority established between MGU and various contracted carriers. The Commercial Transportation Underwriter reviews new business and renewal quotes before issuance and may make marketing calls to brokers and agents as needed. This position requires creativity, multitasking skills, and adherence to division goals and culture. Your Impact: Assess and price endorsements, renewals, and new business according to guidelines and authority as outlined in the underwriting manual and as assigned by their manager. Lines of business to underwrite include general liability, auto liability (incl. HNO), physical damage, umbrella/excess, property, crime, motor truck cargo, contingent auto, and cargo Provide customer service by responding promptly and...

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Great American's Embedded Solutions group is a newly established team focused on launching innovative...

We are looking for a Commercial Auto Underwriter to join our team. This role reports to the VP of Transportation and involves performing risk selection and pricing on endorsements, renewals, and new business within the guidelines and authority established between MGU and various contracted carriers. The Commercial Transportation Underwriter reviews new business and renewal quotes before issuance and may make marketing calls to brokers and agents as needed. This position requires creativity, multitasking skills, and adherence to division goals and culture. Your Impact: Assess and price endorsements, renewals, and new business according to guidelines and authority as outlined in the underwriting manual and as assigned by their manager. Lines of business to underwrite include general liability, auto liability (incl. HNO), physical damage, umbrella/excess, property, crime, motor truck cargo, contingent auto, and cargo Provide customer service by responding promptly and...

Overview The Collections Representative II is responsible for analyzing policy detail  and  data to determine the best course of action for  unpaid  aged balances. Timely resolution of the aged balances is accomplished through obtainment of payment, revision, write off, or referral to  external  collection  agencies . This position supports preservation of AmTrust’s  Vision , Missions, and Values  by providing excellent levels of customer service and sound receivable solutions to all internal and external customers.   Responsibilities Collaborate with team members regarding process improvement and best practices   Research prior account history to identify prior patterns and potential hurdles   in the collection process   Initiate communication via email   and phone   to   past and present customers to provide information on outstanding money owed and various payment options to resolve...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Please note the following additional details regarding training, work schedule, and location requirements for this role. Training for this role is 5 weeks total and will follow a hybrid schedule. Weeks 1–4: Monday–Friday, 8 AM–5 PM ET Week 5: Monday–Friday, 9 AM–5:30 PM ET for hands-on training Post-training schedule hours for this role could fall within the following timeframe: Monday–Friday, 8 AM–11 PM ET Potential Saturday shift: 9 AM–6 PM ET This role will be hired on a...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance WFA Client Services Manager PRIMARY PURPOSE : To manage accounts of multiple client service programs or single large national programs; to maintain client, client broker and key vendor relationships; and to manage program procedures and processes that impact customer satisfaction ensuring consistency in process within the account as well as client retention. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Performs client renewal and Client Service Instruction preparation...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. As a Direct Sales Specialist, you’ll play a vital role in guiding customers through life insurance and annuity solutions tailored to their unique needs. This fast-paced, consultative role involves building lasting relationships, analyzing financial data, and delivering personalized strategies that support long-term financial wellness. You’ll collaborate across teams—including Direct agents, product managers, and underwriting—to provide expert guidance and ensure seamless service. If you thrive in a...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Sr. Analyst for the ISS Life Sales Desk team is an entry point into a sales-focused career within Nationwide’s life insurance business. Selected candidates will begin with a 3-month paid, in-house training program to build foundational knowledge in sales, products, and industry licensing requirements. Upon successful completion of training and obtaining required licenses, you will transition into a client-facing sales support role , where your primary responsibility is to introduce...

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. Location:   Cincinnati, OH (Hybrid – primarily remote)   Pay:   $19.00 – $21.00 per hour (based on experience)   Seasonal Term:   August through March   Work Schedule:   Approximately 2 hours per day (10:00 AM – 1:00 PM preferred...

This Agent position serves as a liaison between Western Reserve Group, other Agency Services appointed carriers, and the contracted Western Reserve Group Agent, based upon contract type. This position is responsible for the handling of a variety of requests and resolving customer complaints for the customer on behalf of the contracted Agent. The Agent will manage commercial, farm and personal lines accounts as well as bond policies. The Agent must have agency related or company related experience combined with insurance knowledge in the commercial, farm and personal lines of business. The Agent must secure and maintain a major lines property and casualty license for both resident and required non-resident(s) state(s). Salary Grade (8) 49,041 - 61,032 - 73,562 The position is responsible for having strong customer related service skills and the fostering of team, departmental and company relationships, promoting positive agency, agent, and company relations. The Agent is also...

Overview The Accounts Receivable Representative II plays a key role in supporting accurate and timely accounts receivable operations. This position performs financial, administrative, and clerical work in a fast-paced, high-volume environment while helping ensure quality, efficiency, and strong service for both internal and external customers. In addition to handling day-to-day responsibilities, this role supports process improvements, helps resolve more complex issues, and serves as a resource for less experienced team members. The individual in this position is expected to demonstrate sound judgment, strong organizational skills, and a commitment to AmTrust’s mission, values, and service standards. Responsibilities Responsibilities · Deliver responsive phone and email support to customers, agents, and internal business partners. · Process and balance transactional activity for large or complex client accounts with...

Job Summary: The Sales Senior Territory Manager working under limited supervision, is responsible for implementing the Business territory strategy in their assigned distribution channel territory. The responsibilities include driving profitable business growth and sales, meeting annual growth targets, overseeing marketing and production of insurance products within their territory. The role serves as the representative of the Company in specified territory, actively engaging with agencies, networking, and participating in the local community to raise brand awareness. The role also manages agency relationships, leverages knowledge of the territory as a competitive advantage, gets involved in strategic territory planning, analyzing performance, gaining a deep understanding of the risks faced, staying updated on industry trends affecting the insurance business, and developing expertise in insurance products. This role collaborates closely with underwriting (UW) and product...

We are seeking a dynamic and customer-focused Customer Service Representative (CSR) to join our team. In this role, you will serve as a primary point of contact for customers, providing accurate information, resolving inquiries, and delivering an exceptional service experience. The ideal candidate is enthusiastic about helping others, demonstrates empathy and professionalism, and communicates effectively across multiple channels. Successful CSRs are adaptable, detail-oriented, and skilled at problem-solving, ensuring customer concerns are addressed efficiently and thoroughly. Your Impact: Respond to incoming customer inquiries via phone, chat, and email in a timely and professional manner. Assist current and prospective customers with policy interpretation, claims inquiries, and premium/billing-related matters. Review and interpret insurance policy terms to determine coverage eligibility. Clearly explain policy details and ensure customer understanding by...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Service Center Representative Our teams thrive together! We collaborate onsite and embrace a flexible hybrid work arrangement. All candidates must live near our Center of Excellence in Seven Hills, OH : 📍 5700 Lombardo Center Suite 200, Seven Hills OH 44131, starting at 17.00 per hour. ✨ What we offer: A stable, consistent work environment—both in-office and virtual A comprehensive training program to help you support employees and customers from...

The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? Our Employee Benefits sales team is hiring!  This is your opportunity to accelerate your success as our next Employee Benefits Sales Professional . The territory, consisting of Cincinnati, Columbus and Dayton, OH , offers the ideal mix of opportunities, from well-established mature business relationships with area producers to robust market development opportunities.  In this...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: To effectively manage and direct business activities for direct access and non-direct access of business. The go-to person for day to day to questions, challenges. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to...