33 customer operations associate jobs found

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our  journey as we strive to transform the insurance  carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our  internal and external communities better everyday! Learn more...

The District Manager is responsible for the overall satisfaction of the customer experience, the overall operational and technical functions with assigned office(s) with up to 50 full-time associates (subject to change), possibly including an office that has a Branch Manager or Supervisor resident; ensure compliance with company best practice standards; ensure consistent delivery of CorVel’s quality services; responsible for the staffing and training needs of the office(s), profit margins, long-term growth and budget preparation on an annual basis. Responsible for ensuring operations are within service level agreements. Position will hold regular 1:1 meetings with their direct reports, and ensure all managers are also conducting regular 1:1s with their employees. Position is ultimately responsible for district work product and employee performance. Responsible for hiring, developing, discipline and terminations. This is a hybrid role. Candidate residing in the Atlanta metro...

Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details:    This is an on-site position located at 2177 Flintstone Drive Suite N-P. Tucker, GA 30084   Position Schedule/Shift:    Must be available to   work   a flexible schedule, which may include evenings, weekends, holidays, and overtime based on business needs and member demand.     Position Summary :     Join our team as a   Service Vehicle Operator   and be the hero our AAA members rely on when they need help most.   You’ll   respond to service calls,   assist   stranded motorists with services like jump-starts, tire changes, and lockouts, and safely tow vehicles when needed. This role combines hands-on problem solving, customer care, and safe driving, all while working independently on the road. If you enjoy helping people, staying active, and making a real difference each day, this is the job for you....

Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Location Details:   This is an onsite position located in our Chastain Park Facility.   Position Summary :     As a Service Advisor,   you’ll   serve as the primary point of contact for customers throughout the vehicle service process. This role involves assessing customer needs, recommending maintenance and repair services, preparing repair orders, and communicating with both customers and technicians to ensure work is completed accurately and efficiently. Successful candidates have strong customer service, communication, and organizational skills, along with the ability to manage multiple priorities in a fast-paced environment. The Service Advisor plays a key role in delivering   a positive   customer experience and supporting overall service department performance.   Key Responsibilities :   Serve as the primary point of contact...

Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Location Details:   This is an in-office, full-time position located at 2177 Flintstone Drive Suite N-P Tucker, GA 30084. *Please note this position is not hybrid and will report to a fleet location every day. *       Position Schedule / Shift:     7-day, multiple shift operation which may require “on call” duty at times.     Position Summary :   Our Fleet Managers oversee towing operations on a twenty-four (24) basis to ensure prompt, efficient and courteous towing, recovery and emergency roadside service to all customers, clients,  AAA  and affiliated Club members. As a Fleet Manager, you will also lead a team of Fleet Supervisors, Dispatchers and Drivers to ensure  timely  completion of daily tasks.     Key Responsibilities :   Increase revenue by servicing existing clients and   expand   base of commercial...

Job Type: Permanent Build a brilliant future with Hiscox   Drive growth with an ambitious team of MPL Underwriters at Hiscox Position: Underwriter Reporting to: Regional Manager – MPL Location: Atlanta, New York, Boston, Hartford The Role: Hiscox USA is currently searching for a dynamic, engaging and solutions-oriented Underwriter to drive new professional liability business and complex renewal business within the MPL sector in the West Coast region. This position provides a unique opportunity for a professional liability specialist to join a fast paced, dynamic team to write policies tailored to the specific requirements of the MPL sector. Lines of business include commercial general liability, professional liability (E&O) and cross-sold Cyber from time to time. We also specialize in accountants, real estate agents, property managers, trustees, consultants, freight forwarders, staffing firms, TPAs, associations, and more! Risks vary greatly in...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance AVP Client Services | Workers Compensation & Liability Background | Must Reside in GA Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?  Apply your knowledge and experience to provide stewardship to our clients.  Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.  Leverage Sedgwick’s broad,...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   $2,500 Sign-On Bonus    Payment Terms: $1000 paid after   30 days   of   employment,   $1500 paid after   90 days   of employment     Location Details: 7150 McGinnis Ferry Rd, Suwanee, GA 30024   Position Schedule / Shift:   Monday – Friday (8:30am to 5:30pm)     Position Summary :   Drive meaningful growth as a Field Life Agent by building relationships, developing leads, and helping members protect their futures through Life, Health, Annuity, Membership, and Financial Services products. In this role, you’ll combine consultative sales, strong product knowledge, and exceptional customer service to uncover needs, close sales, and achieve production goals. You’ll also collaborate with branch partners to maximize referrals, cross-sell opportunities, and long-term member satisfaction.     Key Responsibilities...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   $2,500 Sign-On Bonus Payment Terms: $1000 paid after 30 days of employment, $1500 paid after 90 days of employment. Join America’s most trusted brand with over 100 years of service HOW WE REWARD OUR EMPLOYEES UNLIMITED Income Potential *Average Earnings $75,000 - $100,000 (base plus commissions) Pay Structure · UNLIMITED LEADS, at no cost · Elevated tiered commissions for the first 12 months · Annual Base Pay $25,000 (non-exempt, eligible for overtime) ACG offers excellent and comprehensive benefits packages:  · Medical, dental and vision benefits  · 401k Match  · Paid parental leave and adoption assistance   · Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays  · Paid volunteer day annually  · Tuition assistance program, professional certification reimbursement program and other professional development opportunities  ·...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   $2,500 Sign-On Bonus   Payment Terms: $1000 paid after 30 days of employment, $1500 paid after 90 days of employment  Location Details: 2161 Lavista Rd NE, Atlanta, GA 30329 Position Schedule / Shift:  Monday – Friday (8:30am to 5:30pm)  Position Summary:  Drive meaningful growth as a Field Life Agent by building relationships, developing leads, and helping members protect their futures through Life, Health, Annuity, Membership, and Financial Services products. In this role, you’ll combine consultative sales, strong product knowledge, and exceptional customer service to uncover needs, close sales, and achieve production goals. You’ll also collaborate with branch partners to maximize referrals, cross-sell opportunities, and long-term member satisfaction.  Key Responsibilities:   Sales & Business Development  Solicit and sell Life & Health insurance and Annuity...

Job Type: Permanent Build a brilliant future with Hiscox   The Complex Claims Specialist is a senior level individual contributor position. This person adjudicates assigned claims within given authority and provides operational support to the claims team. **Please Note: This position is primarily hybrid and requires in-office attendance at least two (2) days per week for candidates that are located near one of our office locations. However, qualified remote candidates will also be considered** The Position Can Be Based In: Atlanta, GA Boston, MA Chicago, IL Manhattan, NY Scottsdale, AZ West Hartford, CT This Person Will Also: Strategize and maximize early settlement opportunities for Construction Defect and 3rd Party Property Damage Claims Demonstrate proficient knowledge regarding coverage triggers and time on risk allocation Draft and Review coverage analyses Manage/Partner with local defense...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details:   This is an on-site position located at 610 Airport South Parkway, Suite 200 College Park, GA 30349. Position Schedule/Shift:    Must be available to work a flexible schedule, which may include evenings, weekends, holidays, and overtime based on business needs and member demand.  Position Summary:     Join our team as a Service Vehicle Operator and be the hero our AAA members rely on when they need help most. You’ll respond to service calls, assist stranded motorists with services like jump-starts, tire changes, and lockouts, and safely tow vehicles when needed. This role combines hands-on problem solving, customer care, and safe driving, all while working independently on the road. If you enjoy helping people, staying active, and making a real difference each day, this is the job for you.  Key Responsibilities:   Respond to roadside assistance...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Job Type: Permanent Build a brilliant future with Hiscox   Senior Technical Business Analyst Location: Atlanta, GA | Hybrid: 2 days /week in office We are looking for an experienced Senior Technical Business Analyst to bolster our evolving technical capability within the US business. You will be expected to work on a range of product changes between Hiscox’s own and third-party applications. These product changes support our strategic priorities to digitize complex processes, enable improved process efficiency, and enhance the service we provide our brokers and direct customers. What You’ll Be Doing: Working in US IT, focusing on the conversion of business requirements into functional and non-functional technical requirements & solutions that realize the business objectives. Producing high-quality analyst artifacts, including but not limited to, user stories, functional and non-functional specifications, and interactive prototypes. Conducting solution...

Job Type: Permanent Build a brilliant future with Hiscox   Controls Analyst – Financial Reporting & Controls Location: Atlanta, Boston, NYC Manhattan, West Hartford, CT Reports To: Senior Financial Reporting Manager About the Role: The Controls Analyst is a key role within Hiscox USA Finance organization, responsible for the execution, maintenance, and continuous improvement of the Hiscox control environment. The Controls Analyst will lead core control operations, including attestation review, Shield control maintenance, and annual control framework execution, ensuring controls are appropriately designed, executed, and evidenced across both retained and outsourced (Genpact) operating models. This is a highly cross-functional role requiring strong partnership with business stakeholders to ensure controls are embedded into core processes and aligned to regulatory expectations, including Model Audit Rule (MAR). Key Responsibilities: Control...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an AI Adoption & Enablement Lead to join our growing team in Atlanta, GA , Dallas, TX, or Daytona Beach, FL!         Lead, scale AI adoption across retail B&B businesses by delivering hands-on workshops, coaching employees on practical AI solutions, and improving the overall AI enablement program. This is an opportunity to join a small, high-performing team at the forefront of enterprise AI adoption. Helping teams integrate AI into their day-to-day workflows and unlock measurable business value alongside training delivery, you'll support the design and implementation of custom AI solutions, partnering closely with technical teams and stakeholders. This role focuses on building AI literacy, driving adoption, and supporting teams integrating AI into their...

Job Description Are you looking for your next opportunity? Sompo has a unique opportunity for an Associate HR Technology Analyst in our Human Resources team. The Associate HR Technology Analyst will be the face of HRIS; troubleshooting and providing frontline support across Workday modules such as HCM, Benefits, Payroll, and more. This role is pivotal in driving operational excellence, delivering exceptional customer service, resolving tier-1 system issues, and ensuring the smooth operation of our HR systems, particularly Workday. You will partner with other HRIS team members to participate in innovative HR systems projects and perform new feature system testing to ensure solutions deliver meaningful experiences for our global stakeholders. This is a dynamic role will provide exposure to multiple Workday HCM suite modules and project lifestyle processes, providing valuable learning opportunities. Location: This position will be based out of our Alpharetta,...

Job Description Help us insure it Tokio Marine HCC is a global industry-leading specialty insurance group, backed by the strength and stability of the Tokio Marine Group. Offering over 100 classes of specialty insurance, we empower clients to pursue opportunities confidently through our “Mind Over Risk” philosophy. More than an insurance company, we are an organization built on innovation, unity, and trust. At our core, we are Always Advancing, driven by innovation and an entrepreneurial spirit that keeps us moving forward. Our people are Experts in Tomorrow, using curiosity and smart working to anticipate what’s next. With a culture rooted in Reaching Out, we foster genuine collaboration and support, ensuring every individual has the opportunity to succeed and make a difference. This is a hybrid role located onsite in Kennesaw, GA Role Overview Under supervision, responsible for all aspects of corporate sales and analysis both internally and externally....

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group  is seeking a  Accounts Payable Associate  to join our growing team in  Atlanta, GA! Under the general supervision of the Operations Manager, the Accounts Payable Associate is responsible for ensuring accuracy when processing payables. How You Will Contribute: Responsible for processing Agent commission checks in identified timeline. Investigate return payments, endorsements and overpayments to determine and take appropriate next steps not limited to printing invoices, processing checks, issuing checks, and mailing refund. Process weekly ACH/check cancellation and claim payments. Correspond with Agents, Admins and Dealerships via phone, mail and email to respond to questions, investigate and resolve issues not limited to commission discrepancies, credits on account, and follow up on outstanding...