21 customer operations associate jobs found

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Appian Engineer to join our Workflow team in Charlotte, NC. As an Appian Engineer , you'll move Pacific Life, and your career, forward by designing, developing, and supporting enterprise workflow and business process solutions that enable critical Executive Benefits capabilities. You will join a team of technology...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This Consultant, Risk Management will support agribusiness working on large accounts. The territory is th eastern seaboard. Qualified candidates will reside in PA, NC, SC, VA or WV. #LI-TH1 Job Description Summary Do you have a keen sense of observation, the ability to assess a situation and make recommendations to improve safety practices? If you are a consultant at heart, with an affinity for the agriculture and food industries and the desire to learn...

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. Great American has been providing surety bonds for 100 years. We are known for expert underwriting, solid financial strength, market leadership and creative solutions to bonding needs. We are one of the top surety companies in the United States. Bonds - Great American Insurance...

The Sales Support Associate II at The Guardian Life Insurance Company of America plays a vital role in enabling the sales team's success by providing comprehensive administrative, analytical, and operational support, contributing to efficient sales processes and superior customer service. You will * Actively listen to internal and external stakeholders to understand needs and provide appropriate solutions and support. * Apply analytical acumen to identify trends, interpret data, and propose solutions for sales process optimization. * Contribute to and implement business process improvements to enhance efficiency and effectiveness within sales operations. * Provide coaching and guidance to new team members or less experienced associates on sales support procedures and best practices. * Engage in collaborative negotiations with various departments to resolve issues and achieve mutually beneficial outcomes. * Utilize CRM applications proficiently for data entry, tracking,...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate’s sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a fast-paced sales environment and enjoy being rewarded for their efforts. At Allstate, we are committed to offering a reputable product suite that protects people from life’s uncertainties so they can realize their hopes and dreams. As a full-time Insurance Sales Representative, you will: Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details:   On-Site Position located at 3201 Glen Royal Road, Raleigh, NC 27617   Position Schedule/Shift:    Must be available to   work   a flexible schedule, which may include evenings, weekends, holidays, and overtime based on business needs and member demand.     Position Summary :     Join our team as a   Service Vehicle Operator   and be the hero our AAA members rely on when they need help most.   You’ll   respond to service calls,   assist   stranded motorists with services like jump-starts, tire changes, and lockouts, and safely tow vehicles when needed. This role combines hands-on problem solving, customer care, and safe driving, all while working independently on the road. If you enjoy helping people, staying active, and making a real difference each day, this is the job for you.   Key...

Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Position Schedule / Shift:  Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and  Saturday,  8:00 a.m.–4:00 p.m. Schedule and shift assignments will depend on the position.     Position Summary :     As a Service Advisor,   you’ll   serve as the primary point of contact for customers throughout the vehicle service process. This role involves assessing customer needs, recommending maintenance and repair services, preparing repair orders, and communicating with both customers and technicians to ensure work is completed accurately and efficiently. Successful candidates have strong customer service, communication, and organizational skills, along with the ability to manage multiple priorities in a fast-paced environment. The Service Advisor plays a key role in delivering   a positive   customer experience and supporting overall service...

Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Position Schedule/Shift:  Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m. Schedule and shift assignments will depend on the technician position and level.     Position Summary :     Launch your leadership journey with the Leadership Development Program, where   you’ll   gain hands-on experience learning how to run and lead a successful Car Care Center from the ground up. In this role,   you’ll   rotate through key areas of the business   -   from customer service and sales to operations and financial performance   -   building the skills needed to step into leadership positions.   You’ll   work alongside experienced leaders, learning how to coach teams, manage daily operations, and drive results while delivering exceptional customer experience. If   you’re   motivated to grow, ready to lead,...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity AVPs of Product Marketing lead product marketers to acquire new accounts, shape and implement product-specific marketing strategies, focus on performance metrics, and deliver measurable results. They are accountable for accelerating growth through continuous test-and-learn agenda, improvement of paid marketing efforts, and...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate is looking for Cloud Provisioning Engineers within ATSV Infrastructure Services. Within IS, the cloud engineers are responsible and accountable for the engineering and operation of the Allstate cloud platforms. The cloud platforms are comprised of multiple public cloud environments, continuous integration and continuous delivery tools and pipelines that enforce our security and operational standards. The Cloud Provisioning Engineer will design and build opinionated, secure cloud environments and platforms for Allstate. Job...

Company Details   With over 35 years of proven expertise in the workers' compensation industry, Key Risk delivers innovative and responsive solutions that provide our clients the freedom to do what they do best. Offering guaranteed cost options to employers nationwide, Key Risk focuses on delivering products and services within specialized verticals to reduce workers' compensation exposures and deliver industry-leading results.   All products and services are distributed through appointed insurance agents and brokers. Key Risk is a member company of W. R. Berkley Corporation, whose insurance company subsidiaries are rated A+ (Superior), Financial Size Category XV by A.M. Best Company and A+ (Strong), by S&P.   For further information about Key Risk please visit  www.KeyRisk.com   The company is an equal opportunity employer. Responsibilities Key Risk is looking for an enthusiastic  Claims Associate...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description Responsible for creating a comprehensive estimate of damages for 1st and 3rd party RV, Heavy Equipment, trailers, and Motorcycle material damage claims leading to the proper disposition. This role is utilized as a peer mentor having mastered our processes and obtained technical expertise. We are seeking an RV Adjuster to support field operations across the Raleigh, Burlington, and Greensboro, NC areas. In this role, you will assess and estimate damages on RVs, motorcycles, trailers, and commercial equipment, helping ensure accurate and timely claim resolution. If you have strong estimating...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description Responsible for creating or auditing a comprehensive estimate of damages for 1st and 3rd party material damage claims in either the auto or specialty lines leading to the proper disposition. Responsible for training, mentoring, controlling quality and providing technical assistance on material damage claims. We are seeking an RV/Specialty Appraiser to support field operations across the Wilmington, Hope Mills, and Fayetteville, NC areas. In this role, you will assess and estimate damages on RVs, motorcycles, trailers, and commercial vehicles, helping ensure accurate and timely claim...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Job Description Location Details: On-Site Position located at 606 S. Stratford Road, Winston-Salem, NC 27103 Position Schedule/Shift:    Must be available to work a flexible schedule, which may include evenings, weekends, holidays, and overtime based on business needs and member demand.  Position Summary:     Join our team as a Service Vehicle Operator and be the hero our AAA members rely on when they need help most. You’ll respond to service calls, assist stranded motorists with services like jump-starts, tire changes, and lockouts, and safely tow vehicles when needed. This role combines hands-on problem solving, customer care, and safe driving, all while working independently on the road. If you enjoy helping people, staying active, and making a real difference each day, this is the job for you.  Key Responsibilities:   Respond to roadside assistance...

Foundation Risk Partners , one of the fastest growing insurance brokerage and consulting firms in the US, is adding an Employee Benefits Account Manager  to their  Acentria team in Apex. NC .  Job Summary: The Employee Benefits Account Manager is responsible for the delivery of exceptional service to our employee benefit clients. This individual will be responsible for managing the client’s policy renewals, adding new policies, implementing additional resources specific to the clients' needs, and maintaining the overall retention of the business. Essential Functions: Generally functions independently to inform and educate, answer questions, resolve issues, and make decisions regarding the need for the implementation of coverage and modifications to clients’ coverage. Provides exceptional customer service for assigned accounts, including correspondence and communication with customers, producers and insurance carriers. Partners with producer on...

Job Description: Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking a talented Compensation Analyst II to join our HR Compensation team in Newport Beach, CA or Omaha, Nebraska (hybrid work schedule).   As a Compensation Analyst II , you’ll play a key role in Pacific Life’s growth and long-term success by support the successful administration and execution of the Company's compensation programs by maintaining compensation and job architecture data, administering Workday compensation processes, supporting annual compensation activities, and ensuring data integrity, compliance, and operational excellence. Deliver reporting, analytics, market data support, and project execution that enable informed compensation decisions, drive process improvements, and support key compensation initiatives, including Workday optimization and job architecture...

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship. For more than 35 years, Great American’s Specialty Human Services Division has provided insurance solutions...

The Client Manager Associate, Select Market will assume overall responsibility for assisting Sales Representatives in the renewal process as well as recognizing opportunities to add additional lines of coverage to existing business. This position requires the individual to be an ambassador to the business and use best practices at all times.     The Client Manager Associate is directly and/or indirectly accountable for activities associated with plan retention and Add Issue sales including, but not limited to, generating plan options and quotes for additional lines of coverage. The individual will proactively mine for Add Issue opportunities, as well as handle incoming renewal requests. A successful candidate demonstrates strong customer service acumen, strong consulting/negotiation skills, and a deep product knowledge with a high degree of operational effectiveness.        You Are     Proven ability to build and maintain strong...

Description Summary: The Managing Director -Aerospace and Defense is responsible for building and servicing a sound and profitable portfolio of commercial business relationships and loans, and satisfying and exceeding customer needs and expectations, as well as credit and regulatory requirements, for originating and structuring Commercial loans. Originate, monitor and renew loan relationships consistent with the bank’s policies and procedures. Serves as the point person in determining the customer's needs and meeting them through the seamless delivery of the bank's products, services and associated resources.  Will be assigned a minimum sales goal of $60MM and a minimum portfolio of $40MM in commitments.  Will work on moderately complex deals structures. Duties & Responsibilities: Originate, analyze, structure and close profitable loan transactions. Participate with more senior Relationship Managers on...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   $2,500 Sign-On Bonus Payment Terms: $1000 paid after 30 days of employment, $1500 paid after 90 days of employment. Join America’s most trusted brand with over 100 years of service HOW WE REWARD OUR EMPLOYEES UNLIMITED Income Potential *Average Earnings $75,000 - $100,000 (base plus commissions) Pay Structure · UNLIMITED LEADS, at no cost · Elevated tiered commissions for the first 12 months · Annual Base Pay $25,000 (non-exempt, eligible for overtime) ACG offers excellent and comprehensive benefits packages:  · Medical, dental and vision benefits  · 401k Match  · Paid parental leave and adoption assistance   · Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays  · Paid volunteer day annually  · Tuition...