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customer retention specialist Maryland

10 customer retention specialist jobs found

Nationwide
06/04/2026  
Sr, Retirement Specialist
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This position will support the city of Baltimore plan and will have in office expecations. Office Location: 7 E Redwood St Baltimore Maryland 21202 Office Hours: 8:30 am - 4:30 pm (ET) Financial advisor experience preferred. The ideal candidate will have the following: Strong presentation and communication skills for effective seminar delivery. Excellent relationship-building abilities to foster connections with clients and stakeholders. Leadership skills to guide and...
Nationwide MD Full Time
The Baldwin Group
03/17/2026  
Sales Enablement Specialist - Commerical Risk Management
Job Description Summary The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. Position Summary:  We are seeking a motivated and detail-oriented  Sales Enablement Specialist to join our growing  Commercial Risk Management Group (CRMG)  and dynamic team. This entry-level role is designed for a high-potential individual who...
The Baldwin Group Bethesda, MD Full Time
GEICO
06/08/2026  
Fraud Abuse Specialist, Digital Fraud & Abuse
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Like all large digital enterprises, GEICO faces industry‑wide challenges related to digital fraud and customer account abuse. These challenges present an opportunity to strengthen customer trust, improve resilience across our digital...
GEICO Bethesda, MD Full Time
GEICO
06/04/2026  
Insider Risk Specialist, Insider Threat Program
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Like many major corporations, GEICO is actively addressing industry-wide challenges in mitigating insider risks. These challenges offer a chance to improve prevention, detection, assessment, and mitigation of threats from malicious insiders, ultimately enhancing customer trust and boosting resilience across digital platforms with advanced protections. GEICO is reinforcing its Insider Threat program by adopting a...
GEICO Bethesda, MD Full Time
GEICO
05/26/2026  
Senior Director, Internal Audit – Insurance Value Streams
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. The Government Employees Insurance Company (GEICO) is a private American auto insurance company with headquarters in Chevy Chase, Maryland. GEICO is a wholly owned subsidiary of Berkshire Hathaway and is the third largest auto insurer in the United States. In 2023, GEICO earned premiums worth over $40 billion U.S. dollars. As GEICO continues to evolve its insurance products, customer experience, and innovation...
GEICO Bethesda, MD Full Time
Zenith American Solutions
05/14/2026  
Pension Specialist
Title: Pension Specialist Department: Associated Administrators Position Type: Non-Exempt Hours per Week: 40   Position Summary The Pension Specialist performs technical and administrative duties associated with the processing and verification of participants' retirement benefit inquiries and applications in accordance with Company policies, regulatory requirements, and plan guidelines. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Processes retirement benefit applications; verifies the accuracy of information, researches or investigates past service, related credits, and insurance deductions. Responds to inquiries from participants, beneficiaries, and union representatives regarding retirement benefits. Determines benefit eligibility and requests necessary documentation from unions, employers, and the Social Security Administration...
Zenith American Solutions Sparks, MD Full Time
One80 Intermediaries
04/28/2026  
Policy Administration Specialist
Risk Strategies, Captives partner Oxford is looking for a detail‑oriented Policy Administration Specialist to support policy issuance for both ISO‑based and custom (ERM) insurance programs. This role focuses on assembling policy documents, supporting manual rating, maintaining accuracy and version control, and working closely with Underwriting, Insurance Operations, and Compliance. This position will also play a key role in the rollout of Oxford’s Policy Administration System (PAS), helping transition existing manual processes into a scalable, well‑controlled system. This is a great opportunity for someone who enjoys working with policy forms, improving processes, and growing alongside evolving systems. Key Responsibilities: Policy Assembly & Issuance Assemble policies using approved ISO forms, endorsements, declarations, and Oxford’s custom coverage language. Combine ISO and custom coverages into complete, accurate policy packets when required. Ensure correct...
One80 Intermediaries MD Full Time
The Baldwin Group
03/25/2026  
Sales Enablement Specialist - The Baldwin Group Financial Services
The Baldwin Group Wealth Advisors, LLC is an independent RIA firm offering financial planning and investment advice for individuals, and fiduciary retirement plan services to corporations. We pride ourselves in being a high touch organization that is highly competent, proactive, and responsive. The Sales Enablement Specialist will work directly with 4–5 partner-level financial advisors to generate new sales opportunities, support a longer-cycle retirement plan and wealth management sales process, nurture existing client relationships, and create client-facing presentations and materials. This role is highly task- and project-oriented, with a strong focus on pipeline management, scheduling, data integrity, and coordination rather than direct outbound sales calls. The ideal candidate is flexible to changing business needs within an entrepreneurial environment and comfortable managing multiple, and sometimes conflicting, priorities across advisors and books of business. PRIMARY...
The Baldwin Group Bethesda, MD Full Time
GEICO
03/23/2026  
Senior Director, Social Content and Community
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is one of the nation's largest and fastest-growing auto insurers thanks to our low rates, outstanding service and clever marketing. We're an industry leader employing thousands of dedicated and hard-working associates. As a wholly owned subsidiary of Berkshire Hathaway, we offer associates training and career advancement in a financially stable and rewarding workplace. The Sr. Director, Social Content...
GEICO Bethesda, MD Full Time
CorVel
10/02/2025  
Claims Specialist
The Claims Specialist manages within company best practices lower-level, non-complex and non-problematic workers’ compensation claims within delegated limited authority to best possible outcome, under the direct supervision of a senior claims professional, supporting the goals of claims department and of CorVel.  This is a Hybrid role reporting to White Marsh, MD.   ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Receives claims, confirms policy coverage and acknowledgment of the claim Determines validity and compensability of the claim Establishes reserves and authorizes payments within reserving authority limits Manages non-complex and non-problematic medical only claims and minor lost-time workers’ compensation claims under close supervision Communicates claim status with the customer, claimant and client Adheres to client and carrier guidelines and participates in claims review as needed Assists other claims professionals with more...
CorVel Rossville, MD Full Time

 

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