145 customer service jobs found

Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $15 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and its family of companies - Freeway,...

Acuity is seeking a Customer Service Representative - Claims to handle loss information received by telephone and electronic submissions from insureds, agents, and claimants. In this role, the CSR enters claim information into the system, assigns claims, offers rental cars when applicable, and issues pages to handlers. The position also involves processing miscellaneous paperwork, including bills, checks, and medical records, as well as handling glass, towing, and minor Workers’ Compensation claims.   ESSENTIAL FUNCTIONS: Inputs Automobile, Property, General Liability, and Workers’ Compensation losses received via mail, email, fax, webpage, or phone into the Claim System. (44%) Indexes various claims documents. (34%) Inputs and pays towing, roadside assistance, and auto glass claims. (9%) Processes the Workers’ Compensation EXP9 queue. Claims with minimal anticipated activity are set-up and handled by the system/team. (5%) Matches checks to attachments provided by...

Acuity is seeking a insurance Customer Service Intern to supplement Service Claims to work from 5:00 p.m. to 10:00 p.m. CST, Monday through Friday, with weekends and holidays optional for those seeking additional hours. In this role, the intern will answer incoming after-hours Acuity telephone calls, enter new losses, follow established escalation criteria, and page handlers when appropriate. The position also provides backup support for various units, including Billing, Imaging, Policy Assembly, the Mail Room, and the Switchboard, ensuring timely and accurate service across multiple operational areas. ESSENTIAL FUNCTIONS: Answers incoming calls and handles them appropriately. This includes entering new losses, processing policy payments, and routing switchboard calls. Inputs Automobile, Property, and General Liability losses received via mail, email, phone, or fax into the Claims System. Indexes claims and commercial lines documents. Assists with tasks in...

Description Summary: The Mortgage Loan Officer - Retail position provides Simply the Best customer service to each customer at all times. Responsibilities include using internal and external referral sources to develop mortgage loan business; builds and maintains business relationships within the community. Duties & Responsibilities: Develops new and expands internal and external referral sources to grow mortgage business Using consultative selling techniques, advises clients on mortgage loan options and other financial products. Provides excellent customer service from approval through closing, working closely with loan origination sources to secure and verify all information required for underwriting. Responsible for maintaining client relationships. Advises customers on the completion of loan applications. Performs other duties as assigned. Basic Qualifications: High school diploma or GED...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity: In support of business operations, provide customer service by resolving complex billing issues, handling call escalations, agent account reconciliations as well as daily production oversight to achieve established quality and productivity standards. Location:   Madison, WI Work Arrangement:   This role is hybrid, where you will be expected to be in the office 2-3 days per week. Hourly rate for this role is:   $20.50 - 30.75, depending on experience Your new role ·         Assist with the collection of past-due accounts by performing required collection activities to secure payment in accordance with established procedures. ·         Respond to customer, business, and broker billing inquiries by researching and resolving issues to meet quality and service level expectations. ·         Review billing records, identify discrepancies, and make appropriate adjustments...

About HUB In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. Why Choose HUB? Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development .   Our entrepreneurial culture fosters an environment...

Our Social Media Analysts execute Sentry’s social media content strategies. For this position, Sentry does not offer employment to holders of F-1, J-1, and H-1 Visas. What You'll Do As a Social Media Analyst, you will: Strategically plan, execute, optimize, and conduct reporting for advertising campaigns across social media channels. Engage with social audiences while responding and delegating social questions or complaints internally for review. Utilize organic and insight features within Facebook, Instagram, Twitter, LinkedIn, YouTube, and other leading social platforms to provide insight on performance. Analyze online conversations with an emphasis on social listening and provide actionable recommendations to cross-functional teams. Monitor and respond to social reviews on Facebook, TripAdvisor, Yelp, Google My Business, Glassdoor, etc. Frequently review and update social accounts and review listings across platforms. Collaborate with marketing...

Summary The Support Specialist plays a vital role in ensuring efficient client support and agency operations. This position involves handling client inquiries, managing correspondence, and providing essential administrative support to the agency.  The Support Specialist works primarily on an hourly basis, with flexible shifts and occasional overtime. Why Jewelers Mutual Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted advisor by investing in our people, adopting new...

We are adding an Accounts Payable Specialist !  This is a hybrid position requiring individuals to work in office 10 days per month; or as needed for business needs.   Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource Groups for...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity: Cyber Security Compliance & Risk Analyst provides advice and guidance to divisional Technology Services and business stakeholders on security compliance, risk and audit strategies to manage identified risks and ensure remediation and mitigation plans are adopted and adhere to security policies, standards and best practices. Often working as a team member on larger initiatives, or delivering smaller initiatives under guidance, this role will perform security compliance and risk assessments and other compliance, risk and audit advisory services as required to meet divisional regulatory driven compliance requirements and policy adherence. Location: Sun Prairie, Wisconsin ; One QBE Way, Sun Prairie, WI 53596; New York City, New York ; 28 Liberty Street, 26th Floor, New York NY 10005 Work Arrangement: This role is hybrid, where you will be expected to be in the office 2-3...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity: The Cyber Security Analyst is a key member of QBE’s Global Security Operations team, responsible for protecting enterprise systems, data, and services in an evolving threat landscape. This is a hands-on, technically focused role supporting advanced detection, investigation, and response activities across on‑prem, cloud, and SaaS environments. The analyst will investigate and respond to security alerts escalated from Tier 1, conduct in‑depth analysis of complex incidents, and proactively identify threats before they impact the business. In partnership with technology teams and business stakeholders, this role contributes to improving QBE’s security posture through continuous improvement, innovation, and practical risk reduction. We are looking for individuals who are passionate about cybersecurity, curious by nature, and motivated to continuously learn, challenge existing processes, and help shape...

Summary Provides excellent service to policyholders, agents, adjusters, and coworkers over the phone and through written communication. Researches, reviews, prepares initial gathering of information for the Underwriting team to review and determine acceptable risk.  Provides follow-up as necessary.  Consistently meets expectations for quality, accuracy, and timeliness.  Works closely with Personal Lines Underwriters, jewelers, agents and policyholders to fulfill customer and business requests. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products,...

Summary This role serves to assist Claim Examiners and Claim Specialists with various administrative claim processing tasks. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. We’re dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people. Here, you’ll: Move fast and embrace change Always look for...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years.  Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Member Representative can be the start of a long-term career with The Auto Club Group.   Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:  Other Branch positions – Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales and Service, etc.)...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity:  The purpose of this role is to provide operational support for leadership team. Partner and collaborate with key stakeholders in the planning and implementation of strategic initiatives. Support operational reporting, project management, and cross-training across department to ensure successful implementation of billing project objectives. Location:   Madison, WI Work Arrangement:   This role is hybrid, where you will be expected to be in the office 2-3 days per week. Salary range for this role is:   $64,000.00 - 96,000.00, depending on experience Your new role Contribute to the preparation and implementation of project plans to ensure these include operational considerations for delivery. Act as a consultant to key internal stakeholders on various matters such as metrics, key performance indicators (KPIs), reporting and issues/impacts downstream. Improve...

We are adding a  Claims Verification Specialist   to our team!  Who We Are: Since 1909, National Guardian Life Insurance Company (NGL) has been one of America’s most successful and highly rated independent life insurance companies. We specialize in a suite of innovative products for life’s journey, giving people the financial stability, careful guidance and peace of mind to lead a life filled with confidence, dignity and grace.   NGL's Core Values – integrity, dependability, collaboration, compassion and growth are a foundation of our company and help to build on the interactions we have with our policyholders, partners, funeral homes and each other. We believe in creating an inclusive, welcoming environment for all where diversity is celebrated, and everyone is encouraged to live their best, most authentic self. We offer  Employee Resource Groups for employees to get involved, learn, network, and offer professional and personal development opportunities....

Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking an Account Manager to join our growing team. The Account Manager is the primary day-to-day contact for all service needs for both external and internal customers. They are accountable for facilitating team service deliverables...

Primary Details Time Type: Full time Worker Type: Employee Title: Claims Adjuster - Crop  The Opportunity: The purpose of this role is to investigate and process crop claims, conduct field inspections, communicate with stakeholders, and ensure compliance with insurance policies and regulations.  Location: Work Remotely Wisconsin, USA Work Arrangement: This role is fully remote; approximately 20% home office work and 80% field work. The salary range for this role is between $56,000-$84,000   Your new role    Complete field inspections, reviews and adjustments accurately and efficiently to administer crop insurance policies.  Ensure compliance with insurance statutes and regulations to apply crop policies cost-effectively.  Build and maintain customer relationships through timely and accurate policy service.  Document and transmit loss information accurately to assess potential damages.  Support business...

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all....