89 customer service associate jobs found

JOIN THE ASSURANCE AMERICA TEAM Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers. Our team succeeds through diversity of thought, experiences, skills, and backgrounds. Support Engineer AssuranceAmerica is seeking a Support Engineer to join our growing ranks as we continue to transform the way technology impacts the insurance business.  The Support Engineer will help provide hardware, software, network and telephony support and problem resolution for all desktop, laptop, phones and printer systems throughout the organization. You will provide phone and in person support for both on-site, remote and customer resources.  About the ROLE Each day at AssuranceAmerica is different, but as Support Engineer in...

Headquartered in the Central Florida city of Lakeland, Summit employs over 700 office and field associates at its main location and regional offices in Baton Rouge, Louisiana, and Gainesville, Georgia. As the people who know workers’ comp, we strive to provide an atmosphere of constant growth and development for our employees.   Summit provides workers’ compensation programs and services to thousands of employers throughout the Southeast.   Summit is a member of Great American Insurance Group, a company that focuses on building relationships and linking people to various career paths. Whether it’s underwriting, claims, accounting, IT, legal, or customer service, Great American Insurance Group combines a small-company entrepreneurial atmosphere with big- company expertise. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where...

Headquartered in the Central Florida city of Lakeland, Summit employs over 700 office and field associates at its main location and regional offices in Baton Rouge, Louisiana, and Gainesville, Georgia. As the people who know workers’ comp, we strive to provide an atmosphere of constant growth and development for our employees.   Summit provides workers’ compensation programs and services to thousands of employers throughout the Southeast.   Summit is a member of Great American Insurance Group, a company that focuses on building relationships and linking people to various career paths. Whether it’s underwriting, claims, accounting, IT, legal, or customer service, Great American Insurance Group combines a small-company entrepreneurial atmosphere with big- company expertise. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Operations, Underwriting Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits...

About Specialty Program Group: Specialty Program Group (SPG) is the wholesale & MGA division of HUB International (7th Largest Global Broker). SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently under discrete brands (portfolio companies). Responsibilities Accuracy & Compliance Management Process surplus lines tax transactions and filings for all states within state-mandated deadlines Review comparative late filing reports, improve accuracy, and request refunds of erroneous charges where applicable Run reports and verification of state surplus lines tax data to ensure accuracy of information and correct errors where necessary Customer Service & Communication Respond promptly to inquiries from surplus lines team, divisions, and third-party vendors Resolve transactions in question (TIQs, TAGs, flagged transactions) and escalate complex issues to Surplus Lines Tax Manager when...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Technology Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

- The Underwriting Operations Specialist will work with Underwriters and Associate Underwriters in the Property division to support the underwriting team in servicing the book of business accurately and efficiently. Key Accountabilities/Deliverables: Perform within set timeframes to ensure appropriate response time and customer service for broker partners. Prepare accounts to be modelled. In addition to the above key responsibilities, you may be required to undertake other duties from time to time as the Company may reasonably require. Draft quotes and binders. Endorsement processing and issuance within required timeframe. Policy review and issuance within required timeframe. Maintain accurate and timely status of accounts within systems throughout the underwriting life cycle. Communicate with broker teams as needed. Pursue professional development and training for development of product knowledge, skills for the role and any...

- The Underwriting Operations Specialist will work with Underwriters and Associate Underwriters in the Property division to support the underwriting team in servicing the book of business accurately and efficiently. Key Accountabilities/Deliverables: Perform within set timeframes to ensure appropriate response time and customer service for broker partners. Prepare accounts to be modelled. In addition to the above key responsibilities, you may be required to undertake other duties from time to time as the Company may reasonably require. Draft quotes and binders. Endorsement processing and issuance within required timeframe. Policy review and issuance within required timeframe. Maintain accurate and timely status of accounts within systems throughout the underwriting life cycle. Communicate with broker teams as needed. Pursue professional development and training for development of product knowledge, skills for the role and any...

Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing...

Overview Please note, this position will be located on-site 4 days a week at our Alpharetta, GA office (Fridays WFH).   As a Premium Audit Associate, you will serve as a key point of contact for customers, agents, and brokers throughout the audit process. This role focuses on providing positive customer experience by answering questions, explaining audit results, and helping customers understand how their premium was determined. While developing foundational premium audit skills, you will build strong communication, problem‑solving, and relationship‑management capabilities that support long‑term career growth within Premium Audit. This position is ideal for detail-oriented professionals who thrive in a structured environment and enjoy investigative work.   What Will You Learn? As a customer-facing Premium Audit Associate, you will play a key role in delivering a positive audit experience while ensuring accuracy and compliance throughout the audit...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  Experienced Auto Damage Adjuster- North Atlanta, GA Salary: $32.05-$40.70 per hour/$64,575-$82,000 We are looking for talented Auto Damage Adjusters to join our team in North Atlanta, GA. As an experienced Adjuster, you should have a minimum of 12 months of Auto Damage experience and demonstrated a track record of success delivering excellent customer service while promptly and accurately...

Job Type: Permanent Build a brilliant future with Hiscox   Underwriter Associate The Role and the Team: When you visit somewhere and see a picture hanging on the wall that’s a little out of whack – do you find yourself levelling it? And do you look for a tool, maybe an app on your phone, to help because you want to make it perfect? Well, we may have the team for you, perfectionist: The Hiscox Underwriting Center (HUC), where existing and selected new business is underwritten, is the largest underwriting team in the company and responsible for 25% of all US business! We are a team of busy organizers and get-stuff-doners who support and inspire each other to win a high percentage of quotes and provide exemplary customer service based on fast response and definitive answers. As an Underwriter Associate in the HUC, you will analyze, price, quote and negotiate Professional Liability, Technology E&O, and Cyber/Privacy insurance to meet agreed service standards and...

At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Associate Underwriter Windstorm Risk Classification : Full-Time Division : Windstorm Risk Salary : $70,000.00-$85,000.00 Travel : 0-10% Work Environment : Hybrid Location : Atlanta, GA Role overview DUAL North America is seeking an Associate Underwriter for the Windstorm Risk division.   At DUAL, Associate Underwriters play a key supportive...

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.   The Associate Underwriter is responsible for the underwriting of a book of business, utilizing sound judgment and discretion as well as relying on underwriting policies and guidelines, rating, rules and insurance laws and regulations. Ensure delivery, follow-up and servicing requirements of all new business and renewal accounts.  The Associate Underwriter will work a Hybrid Schedule in the Atlanta, GA Office.  Responsibilities:  •...

Our Company At AssuranceAmerica, we are more than a unique blend of insurance assets. We believe in creating a  culture where every associate has the opportunity to learn and grow. We strive to create a work  environment to meet associate needs and we are determined to achieve excellence in everything we  do. This is an opportunity to join a dynamic team in a company that is a leader in the non-standard  auto insurance space and functions with a small company, entrepreneurial style. This position will  require someone with an understanding that one needs to have a “roll up your sleeves” attitude to  help make things happen. Job Summary The Senior Product Analyst will produce and interpret standard reports for division use and analyze  past trends to be predictive of future business performance. Responsible for review and analysis of  the company's product pricing and book of business performance, compared to competitors in the  marketplace. Assist Product Management in...

JOIN THE ASSURANCEAMERICA TEAM Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers. Our team succeeds through diversity of thought, experiences, skills, and backgrounds. Claims Assistant Responsible for providing support and expertise as needed while assisting the Claims Management in overseeing all operations and functions; for assisting Claims Adjusters in sending mail, ordering supplies and other duties as assigned. About the ROLE Each day at AssuranceAmerica is different, but as a Claims Assistant, you will: • General handling of claims mail (open, date stamp, scan) • Send checks with documents by certified mail or overnight for Claims Department • Order supplies required for the Claims Department • Maintain...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Operations Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

The Operations Processing Specialist will support the designated department(s) by providing exceptional customer service, accurate document production and reporting as well as timely, effective communication to key parties. This role is a key aspect of daily processing for all Operations as it relates to the organization. SPECIFIC DUTIES: Incoming/outgoing mail processing and general office support as needed. Responsible for handling all requests of functional area timely and accurately and within the established service standard. Collaborate with internal and external partners to obtain and provide information, improve processes, and enhance the policyholder’s experience.  Timely and accurately create and submit any regulatory reporting required by operational function. Ensure data integrity is maintained in source systems and all documentation created and distribution to policyholders and internal business partners. Provide reception, phone, and desk coverage as needed....

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:     Why Choose a Career with the AAA The Auto Club Group (ACG)   You enjoy interacting with people, having a high attention-to-detail and thrive in a fast-paced setting. Having a job that is exciting and allows you to help others is important to you. At AAA The Auto Club Group (ACG), you will find that you can have a fulfilling career and will be joining a company that truly cares about their members and employees. Continue reading to see what our Fleet Dispatcher opportunities are all about!  A day-in-the-life of a Fleet Dispatcher  As a Fleet Dispatcher, you will dispatch calls for emergency roadside assistance to members and / or club fleet personnel via radio, telephone or electronically. You will receive and manage calls related to emergency and / or commercial road...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG)   You are someone who enjoys helping others, solving problems and providing great customer service. A job that provides variety and independence is exciting to you, but more than anything else, you are looking for a place to have a career that allows you to provide for you and your family. At AAA The Auto Club Group (ACG), you will find that and a place to call a “home away from home”. Continue reading to see what our Roadside Assistance Technician opportunities are all about!  A day-in-the-life of a Roadside Assistance Technician  As a Roadside Assistance Technician, you will be a part of our Emergency Roadside Assistance team. We consider our Roadside Assistance Technicians “Everyday Heroes”. Why, you might ask?...