137 customer service associate jobs found

Description Summary: The primary objective of the Customer Service Representative is to provide exceptional customer service by supplying accurate information, resolving issues and completing requests related to commenced contracts.   In doing so, the Customer Service Representative will be a key player in encouraging repeat business with existing customers, vendors and sources.   The incumbent is the first point of contact and will act as a liaison between the customer, vendor or source and all internal departments. Duties & Responsibilities: In a timely and professional manner, respond to a wide variety of issues/requests from customers, vendors and sources.  This incumbent will focus on phone requests, effectively communicating with callers, taking ownership of problems, analyzing and researching as appropriate and delivering solutions.       Explain to customers their contractual...

Description Summary: The Associate Director – Corporate, Specialty and Government PM is responsible for the management of a portfolio of commercial loans within the Corporate, Specialty and Government Banking division.  Primary responsibilities include underwriting quality, portfolio monitoring and portfolio administration for an assigned portfolio.  The Associate Director will frequently collaborate with internal partners including Relationship Management, Credit Administration, Capital Markets, Treasury Management and other product partners in optimizing customer relationships. Duties & Responsibilities: Underwrite complex commercial loans in accordance with Huntington credit policies.  Monitor a portfolio of commercial loans, proactively identifying emerging risks and escalating concerns as appropriate, and maintaining accurate risk ratings. Portfolio administration, including management of...

Description Our Senior Underwriter contributes to the growth and profitability of assigned Shared & Layered Retail Property accounts through marketing, underwriting and managing of products and services of complex risks. Risks may require special handling or unusual coverages. Requires specialized knowledge of underwriting concepts, practices, procedures and techniques to include coverage issues, product lines, marketing, relevant systems, and competition in the marketplace. Demonstrates strong strategic and marketing capabilities.   This is a hybrid office role in the posted office location.   Responsibilities:   Establishes and maintains relationships to facilitate marketing of Liberty Mutual Shared & Layered Retail Property products and services to the brokerage community. Makes independent sales calls to market and cross market. Reviews and negotiates policy terms and conditions including manuscript wording. Underwrites...

About HUB In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep, and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. Why Choose HUB? Throughout our network of more than 550 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development .   Our entrepreneurial culture fosters an environment...

The Associate Underwriter supports underwriting and policy administration activities for complex casualty insurance programs. This role focuses on Workers’ Compensation, Commercial Auto, and General Liability, with exposure to loss-sensitive and loss-rated structures. ESSENTIAL EDUCATION AND EXPERIENCE: Bachelor’s Degree in Statistics, Business Administration, Math, or in a related discipline. At least 3-5 years of experience in commercial insurance, underwriting support, or rating.  Experience with casualty lines (WC, Auto, GL) preferred. Familiarity with NCCI, WCIRB, and/or ISO (a plus). SKILLS/COMPETENCIES REQUIREMENTS: Strong understanding of casualty insurance coverages, endorsements, and underwriting concepts Experience working with Insurity Policy Decisions, DuckCreek, Guidewire or similar insurance underwriting and policy administration platforms (preferred) Knowledge of ISO rating methodologies, underwriting guidelines, and policy administration workflows...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This Specialist, Risk Management will support Agribusiness. The territory is Indiana and Illinois. Qualified candidates will reside in Central or Southwest Illinois, Metro St Louis or Indianapolis. We are seeking an individual with multi-line commercial and/or agribusiness insurance industry experience to complete risk management surveys and provide ongoing consulting service to agribusiness accounts.  #LI-TH1 Job Description Summary Do you have a...

About HUB In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. Why Choose HUB? Throughout our network of more than 550 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development.  Our entrepreneurial culture fosters an environment...

Job Posting End Date: June 28 When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:  Award-winning culture  Inclusion and diversity as a priority  Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability  Generous PTO (including paid time to volunteer!)  Up to 9.5% 401(k) employer contribution  Mental health support  Career advancement opportunities  Student loan repayment options  Tuition reimbursement Flexible work environments  *All the benefits listed above are subject to the terms of their individual Plans. And that’s just the...

Guardian's Group Benefits Client Management team is hiring a Client Manager Associate! The Client Manager Associate, Premier Market will assume overall responsibility for managing a client book of business in the 2-99 life space. They will be responsible for persistency, growth, and profitability of this book through relationship development with clients, brokers, and key Guardian internal partners. These partners include Underwriting, Sales Support, Service and Claims. This position will also directly work with Sales Representatives to uncover opportunities to add additional lines of coverage to existing business. This position requires the individual to be an ambassador to the business and always use best practices. The Client Manager Associate is directly and/or indirectly accountable for activities associated with renewing plans (plan retention) and adding new lines of coverage (“add issue”) including, but not limited to, generating plan options and quotes for additional...

About HUB In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep, and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. Why Choose HUB? Throughout our network of more than 550 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development .   Our entrepreneurial culture fosters an environment...

Posting Title: Internal Audit Associate Location: Chicago, IL (Mostly Off-Site) Employment Type: Full-time Hourly Range: $36.30-$49.91 About Us: EquiTrust Life Insurance Company is a national carrier of competitive, client-friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agents and independent marketing organizations (IMOs). Since 2003, we have provided exceptional customer service to our clients by operating with integrity and passion. Our efforts are supported by a dedicated workforce who execute their responsibilities through teamwork and an entrepreneurial spirit. EquiTrust sells products nationwide and is headquartered in Chicago, Illinois, with operations in West Des Moines, Iowa. How You’ll Contribute: As an Internal Audit Associate, you will support the Internal Audit team in evaluating and improving the effectiveness of internal controls, risk management processes, and operational practices...

Description Are you looking for an opportunity to join a fast-growing company that consistently outpaces the industry in year-over-year growth? Liberty Mutual offers exciting openings for Workers Compensation Associate Claims Specialists within the Central Region!   As a Workers Compensation Associate Claims Specialist, you will develops the knowledge and skills needed to conduct thorough investigations, make decisions about liability / compensability, evaluate losses, negotiate settlements and manage an inventory of commercial property/casualty and disability claims by participating in a comprehensive training program, one-on-one mentoring, and on-the-job training. You will also assists in providing service to policyholders/customers on mid-sized and/or large commercial accounts.   Training is a critical component of your success, and that success starts with reliable attendance. Attendance and active engagement during training are mandatory. Training...

Company Details   Berkley Surety is a highly professional, service-oriented surety underwriting management company, providing a full spectrum of bonds for contract, environmental, and commercial surety accounts through multiple distribution channels in both the United States and Canada. We write on behalf of W. R. Berkley Corporation member company Berkley Insurance Company, which has an A.M. Best rating of A+ (Superior). We pride ourselves on building strong relationships with our agents. We highly value the insight and expertise our agency partners bring to the table which helps us provide timely and predictable surety solutions.   Company URL:   www.berkleysurety.com  Responsibilities Manage, produce and underwrite new and renewal business from assigned agents/brokers in the primary line of business. Consistently achieve budgeted financial results (premium volume, loss ratio, premium collections and expense management...

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Essential Functions:    SUPPORTS the development and execution of sourcing processes, tools, and training to drive sourcing best practices and consistency. Ability to help mentor other associates....

Company Details   Berkley One  is a modern insurance provider for a modern generation of affluence. We serve clients who live dynamic, adventurous lives and expect their insurance experience to match. Our mission is to deliver highly personalized risk and claims management through a blend of expert independent agents, cutting-edge digital tools, and the strength of the  W.R. Berkley  brand.   Why Join Us? At Berkley One, you’ll be part of a forward-thinking team that’s reimagining personal insurance. We’re building solutions that are as sophisticated and agile as the clients we serve—individuals and families who value innovation, simplicity, and exceptional service. You’ll collaborate with passionate professionals, leverage modern technology, and help shape the future of our industry. #LI-AV1 #LI-HYBRID What We Value A client-first mindset with a passion for delivering exceptional experiences Curiosity, creativity, and a drive...

About Us  We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.  RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company....

Sr Admin Asst - DA10AN We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Senior Administrative Assistant will provide high‑level administrative, operational, and coordination support to the Head of Operations and the Head of Global CSPR (Credit, Surety & Political Risk) within the Global Reinsurance organization. This role serves as a critical enabler for senior leadership, ensuring the smooth execution of day‑to‑day activities so leaders and their teams can focus on strategic priorities. The ideal candidate is an experienced, highly organized, and service‑oriented professional who thrives in a fast‑paced, complex financial services environment. This individual is comfortable working independently with limited...

ABOUT US At   HUB International , we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence. HUB is one of the largest global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions. Job Description: The CRM Support Technician...

At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Associate Underwriter E&S Property • Classification: Exempt/Full-Time • Reports to: Underwriter, E&S Property or above • Travel: 0-10% • Salary: $65,000.00-75,000.00 Location: Chicago, IL, Hybrid Role overview DUAL North America is seeking an Associate Underwriter for the E&S Property division.   At DUAL, Associate Underwriters play a key...

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  Under broad supervision, responsible for underwriting risk for the underwriting lifecycle from submission through policy issuance, for both renewal and new business within limited authority. Partnering with Underwriters on all aspects of the Underwriting function including: providing the necessary information to allow for UW to make prudent underwriting decisions. JOB DESCRIPTION: Performs a combination of duties in accordance with departmental guidelines: 1. Performs underwriting analysis and documentation to determine acceptability of risk in accordance with company guidelines and standards for renewal and new business  within assigned Letter of Underwriting Authority. 2.  Handles...