32 customer service call center representative jobs found

Description The Client Service Manager is primarily assigned to key Major and Middle Market clients and agents/brokers with a focus on construction. Owns, manages, coordinates and leads the service process on assigned agents and accounts. Responsible for overall service delivery, assisting in the new business acquisition process, and supporting Division retention goals.   Responsibilities: Develops service plan with assigned agents/brokers and accounts. Monitors status of action items and makes modifications to service plan based on feedback from the agent/brokers and policyholder. Resolves service problems, answers questions, acts as a liaison with internal functional representatives and troubleshoots, routinely following up with all parties for resolution. Ensures continued compliance. Coordinates and leads review meetings with customer to ensure service results are in line with plan. Meetings may include and but not limited to Claims Reviews, LCAS...

Description     Business Unit Legal Solutions (a practice group within Global Legal & Compliance) is seeking a highly motivated and intellectually curious insurance attorney with substantial experience analyzing insurance coverage and insurance regulatory matters to join its Shared Solutions team.   This role will support Liberty’s Global Risk Solutions (GRS) and U.S. Retail Markets (USRM) business units within a dynamic environment. The successful candidate will deliver practical, business-focused legal and regulatory counsel, including insurance coverage advice, across multiple business functions, including claims, underwriting, product, and distribution, while embracing the use of technology, innovative ways of working, and a high standard of legal and business ethics and professional responsibility.   Expertise and familiarity with personal and commercial insurance operations are required. The candidate is expected to manage a broad portfolio of...

Description Apply Today – Training Classes Begin May and June 2026!   Are you ready to launch a rewarding career in insurance sales? We’re seeking motivated, people-focused individuals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.   Key Date: Unlicensed Class: May 18, 2026 Licensed Class: June 1, 2026 Unlicesned Class: June 29, 2026   Start your journey with us and build a career where your talent and passion for helping others truly make an impact.   As an Inside Sales Representative at Liberty Mutual, you’ll have the tools, training and support you need to succeed from day one. Plus, you’ll enjoy: Generous earning potential Paid licensing and training opportunities Comprehensive benefits Flexible work arrangements Strong work-life balance And more!   Why Liberty Mutual?  Pay Details:...

Salem Five is a growing regional financial services organization with a rich history of over 170 years.  As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. This position is located in the Salem, MA offices and offers hybrid work opportunity. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families.   Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see...

Warning: Fraudulent Job Adverts Beware of fraudulent activities claiming to represent Insurify. We are not associated with any entities soliciting personal information or payment. The safety of our job seekers is a top priority, and we actively work to prevent such incidents. Insurify will never request sensitive information or payment during the hiring process. Be cautious of text-only interviews, interviews conducted through Microsoft Teams, or suspicious offer letters.  Why us?  Insurify is one of America’s fastest-growing MIT FinTech startups and has been recognized as one of Inc. 5,000’s fastest-growing private companies in America in 2025, 2024, 2023, 2022 and 2021, Forbes Fintech 50 List for 2023, 2022, and 2021, Forbes Next Billion Dollar Startups of 2022 global and Top 100 InsurTech company. We’re changing the way millions of people compare, buy and manage insurance with artificial intelligence, technology, and superior product design. Our company vision is to...

Description May require hybrid work model if located near one of the listed locations:  Boston, MA Portsmouth, NH Plano, TX Columbus, OH Seattle, WA   The Reinsurance Operations Team provides accurate and insightful financial, analytical and claims information. We support the internal and external core reinsurance programs by providing a foundation to establish and enhance strategic product offerings through traditional and alternative reinsurance solutions for our global customers. Additionally, the Reinsurance Team safeguards company assets through proactive identification and management of reinsurance recoverables, the second largest Liberty Mutual asset. This work is done in pockets of the organization globally, but most of it sits with Reinsurance Operations.   The Business Lead serves as the representative of the business on reinsurance related technology initiatives, including a new large complex multi-faceted, multi-year strategic...

Description Launch Your Auto Claims Career with a Fortune 100 Company! No Claims Experience Needed, Paid Training & Licensing Included!   Location: Westborough, Massachusetts (Must reside within 50 miles of our office) Hybrid Role: Minimum 2 Days Per Month in Office Additional In-Person Training Requirements for first 6 months.   Career Opportunity: Do you thrive in a high-volume, fast-paced environment? Do you enjoy the challenge of a role where no two days are alike? We are looking for positive, high-energy, passionate customer service professionals.  Qualities like these cannot be taught, but they can be sharpened, strengthened and appropriately compensated when you join Liberty Mutual Insurance as an Auto Claims Representative.    As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. In this...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Workers Comp Level One Claims department is seeking a Casualty Claims Consultant.  This is a remote Full-time/Exempt role with field investigations.   POSITION OVERVIEW: The Consultant Casualty Claims is responsible for managing a caseload of moderate complexity claims from start to finish.  This includes conducting thorough investigations, assessing liability, negotiating settlements within defined authority limits, and maintaining clear communication with claimants, third parties, and legal representatives. The role requires strong analytical skills, sound judgment, and adherence to company policies and regulatory standards throughout the claims process.   IN THIS...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Workers Comp Level One Claims department is seeking a Casualty Claims Consultant.  This is a remote Full-time/Exempt role with field investigations.   POSITION OVERVIEW: The Consultant Casualty Claims is responsible for managing a caseload of moderate complexity claims from start to finish.  This includes conducting thorough investigations, assessing liability, negotiating settlements within defined authority limits, and maintaining clear communication with claimants, third parties, and legal representatives. The role requires strong analytical skills, sound judgment, and adherence to company policies and regulatory standards throughout the claims process.   IN THIS...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The primary focus of this role is to develop relationships with licensed health insurance brokers and agencies in order to sell Nationwide's Benefit's health insurance products for groups of 2-50. Even though we are a Fortune 100 Company, our team of 10 make our office seem much more tight-knit. Essential Duties And Responsibilities: Following is a summary of the essential functions for this job: Target and build relationships with licensed health insurances agents/brokers via phone,...

Description The Talent Business Partner, Technology is a strategic partner and member of the executive leader teams for Corporate Technology and Investments, Data & Experience and is responsible for designing and driving talent strategies that advance business goals and objectives. The Talent Business Partner, Technology leads a team of Talent professionals for the aligned groups and is accountable for a holistic talent strategy for the function(s) overall.   Responsibilities: Leads a high-performing Talent team embedded in Technology; sets priorities, allocates resources, and delivers measurable outcome milestones. Designs and executes multi-year strategic workforce and skills plans aligned to technology, data, AI, and platform roadmaps—anticipating future roles, emerging capabilities, and skill adjacencies rather than relying on static job architectures. Partners with Technology leaders to identify critical skill segments (e.g., engineering,...

Description Liberty Mutual is seeking a management-level attorney for a dynamic, innovative, and fast-paced team. This managing attorney will lead a team of lawyers and legal professionals who support the personal auto operations of Liberty Mutual Group’s US Retail Markets (USRM) business unit ($27 billion). The role focuses on legal support and guidance for USRM’s auto insurance products, including product design, pricing, underwriting, forms, telematics, and state management operations. The position provides oversight of legal strategy and resourcing for USRM’s Personal Auto leadership and their strategic priorities. Responsibilities: Manage goals, capacity, performance, and development for team members/direct reports. Maintain visibility, communicate broadly, and actively collaborate across teams; provide strategic oversight of key initiatives within USRM’s Personal Auto insurance product team. Represent and advise the Company in substantial...

The Cross Family of Agencies welcomes you. We need your talent and expertise. Personal Lines Account Manager Position is located in Newburyport, MA Account Managers are primarily responsible for servicing personal lines insurance policies (new and renewal) while creating and maintaining strong relationships with customers, underwriters, and other professionals.  Duties of an Account Manager include but are not limited to : Maintain a Property & Casualty license along with keeping up with Continuing Education. Understanding and following the Cross Basic Procedure Manual. Understanding and following the Personal Lines Workflow Manual. Only using approved Action Codes in AMS 360. Following up and completing open suspense’s daily.   Servicing and selling personal insurance products to prospective and existing clients. Establish & maintain good working relationships with company personnel (underwriters, marketing representatives,...

Under limited direction, lead the investigation and timely disposition of first and third party claims. These claims may require a high level of technical experience and may involve large damages and/or questions of coverage. Oversee team performance and production to ensure Claim department goals are achieved in support of the business plan. Responsible for execution of tactical, day-to-day activities and imparting functional technical expertise. Key Responsibilities Select, train and develop an effective and efficient staff Establish and communicate clear performance standards and objectives Conduct performance evaluations; recommend salary adjustments, promotions, transfers, and dismissals Counsel employees on educational and job opportunities which will enhance their career development Spend time coaching, mentoring, training, and developing their staff, addressing other responsibilities that need to be done at this level, and an appropriate work-life...

Under limited direction, lead the investigation and timely disposition of first and third party claims. These claims may require a high level of technical experience and may involve large damages and/or questions of coverage. Oversee team performance and production to ensure Claim department goals are achieved in support of the business plan. Responsible for execution of tactical, day-to-day activities and imparting functional technical expertise. Key Responsibilities Select, train and develop an effective and efficient staff Establish and communicate clear performance standards and objectives Conduct performance evaluations; recommend salary adjustments, promotions, transfers, and dismissals Counsel employees on educational and job opportunities which will enhance their career development Spend time coaching, mentoring, training, and developing their staff, addressing other responsibilities that need to be done at this level, and an appropriate work-life...

Description Liberty Mutual’s Reinsurance Legal Team is seeking an experienced and highly skilled reinsurance attorney to handle highly complex reinsurance legal matters with minimal supervision. The Reinsurance Legal team is comprised of experienced reinsurance attorneys and other legal professionals who work collaboratively to support Liberty’s ceded and assumed reinsurance business across the enterprise.   Typical starting salary is $179,000-$218,000. Salary is based on geographical location and experience.    Key Responsibilities:   Serve as lead counsel on domestic and non‑U.S. reinsurance matters, including drafting, reviewing, analyzing, interpreting, advising on, and negotiating ceded and assumed reinsurance contracts (treaty and facultative), commutations, adverse development covers, contract amendments, and collateral arrangements. Provide reinsurance legal support for transactional matters (ILS, M&A, etc.), including due diligence, deal...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Personal Lines Producer to join our growing team! Reporting to the Sales Leader, the Personal Lines Producer is responsible for achieving new business goals to drive revenue and growth. How You Will Contribute: ·        Responsible for the development and successful acquisition of new business revenue from new and existing clients. ·        Prospect sectors or market areas by identifying business needs and proposing company products and services. ·        Obtain prospects and actively pursue and create interest by making telephone calls, writing letters, or through personal visits. ·        Maintain currency and further develop expertise in declared sector or market area by networking and participating in professional development activities. ·        Work in tandem with...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Marine Claims Major Loss Adjuster to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.  How you will create an impact As a Major Loss Adjuster, you will be focused on handling all aspects of Motor Truck Cargo, Vehicle Physical Damage, Car Hauler Liability, Commercial Property, Contractors Equipment, and Warehouse legal Liability claims. This role is an ideal opportunity to develop...

Salem Five is a growing regional financial services organization with a rich history of over 160 years.  As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers.   This position can be based in our Woburn, Danvers, Plymouth or Norwood office.    Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see...