20 customer service call center representative jobs found

Job Description: Already registered? Bring your Series 6 or 7 to a role where you can make a greater impact.  Pacific Life is hiring Registered Financial Services Representatives in Charlotte, NC to serve as a trusted resource for policyholders and financial professionals navigating meaningful financial moments. This is a fully inbound role — no cold calling, no sales quotas, no book of business to maintain. Just meaningful work, a structured environment, and a clear path forward. Registered candidates move to our hybrid schedule immediately - in office one day a week. At Pacific Life, Registered Financial Services Representatives are a trusted guide for policyholders and contract owners during meaningful financial moments. When customers call, they’re often making decisions about protecting their families, planning for retirement, or navigating a life event. Your work helps ensure they get accurate information, timely support, and a smooth experience when it...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate’s sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a fast-paced sales environment and enjoy being rewarded for their efforts. At Allstate, we are committed to offering a reputable product suite that protects people from life’s uncertainties so they can realize their hopes and dreams. As a full-time Insurance Sales Representative, you will: Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Personal Lines Customer Services Representative to join our growing team in Greensboro, NC . The Personal Lines Customer Services Representative will provide prompt, efficient, and high-quality customer service within a high-volume insurance center. The focus of the role is the customer experience with the goal of increasing customer retention and soliciting new business or cross-sell opportunities. How You Will Contribute: Receive, process, and respond to customer inquiries regarding, but not limited to, existing policy questions, coverage change requests, requests for new policies, certificates of insurance, auto ID cards, billing, payments, or any other service-related matters. Proactively seek referrals from current customers to solicit new business and capitalize on cross-sell...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is Seeking a Property Casualty Customer Service Representative to join our growing team in Greensboro, NC . The purpose of the customer success representative (CSR) is to provide prompt, efficient, and high-quality customer service within a high-volume insurance center. The focus of the role is the customer experience with the goal of increasing customer retention and soliciting new business or cross-sell opportunities. How You Will Contribute Receive, process, and respond to customer inquiries regarding, but not limited to, existing policy questions, coverage change requests, requests for new policies, certificates of insurance, auto ID cards, billing, payments, or any other service-related matters. Proactively seek referrals from current customers to solicit new business and capitalize on cross-sell...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a  Commercial Lines Business Development Representative  to join our growing team in Greensboro , NC!       The purpose of the Commercial Lines Business Development Representative is to provide prompt, efficient, and high-quality support within a high-volume insurance center. The focus of the role is to handle outbound and inbound phone calls to Quote and Bind new business policies in multiple states.  The goal is to review the program’s features and benefits for a full understanding of coverage and exclusions.       How You Will Contribute:       Consultative Selling by educating customers on the program features, coverage forms, state required affidavits , underwriting & claims process   Complete understanding...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a  Property Casualty Business Development Representative  to join our growing team in Greensboro , NC!       The purpose of th is role is to provide prompt, efficient, and high-quality support within a high-volume insurance center. The focus of the role is to handle outbound and inbound phone calls to Quote and Bind new business policies in multiple states.  The goal is to review the program’s features and benefits for a full understanding of coverage and exclusions.       How You Will Contribute:       Consultative Selling by educating customers on the program features, coverage forms, state required affidavits , underwriting & claims process   Complete understanding of Coverage & Endorsement Forms...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented AI and Analytics Specialist to join our Workforce Benefits team. You will work at our state-of-the-art Newport Beach headquarters or Charlotte, NC office. As an AI and Analytics Specialist, you will move Pacific Life, and your career, forward by designing and implementing AI and analytics solutions that improve operational...

WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.   WHAT WE’RE LOOKING FOR The Client Service Specialist, Small Business Unit executes all administrative tasks related to account management and policy servicing for small commercial accounts.  These duties include processing policy endorsements, renewals, cancellations, and maintaining accurate account records.  The Client Service Specialist ensures timely and accurate handling of client requests, policy updates, and back-end service work to support the overall client experience and meet internal compliance...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking a talented Senior Investment Accountant I to join our Investment Accounting and Reporting team in Charlotte, NC. This role will be on-site. As a Senior Investment Accountant I,...

The Company    At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations in NYC, Dallas and Charlotte. What you will do You'll be responsible for investigating, evaluating, negotiating, and resolving litigated and non-litigated School (Education Institution) liability claims.  With skills in detail orientation and analysis, you will interpret coverage and prepare detailed coverage letters.  Through frequent contact with defense counsel, you will use decision making skills to guide, review, and authorize work on litigated cases. Consultation with supervisors on complex coverage and litigated matters will...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details: 2421 South Boulevard Charlotte, NC 28203 (This position is on-site) Position Schedule / Shift: Monday - Friday 8:30am - 6pm (Possible Rotating Saturday's 9:00am - 1:00pm) Position Summary Customer service talent is in demand, and today’s candidates want a role where they can build relationships, grow their skills, and make a real impact every day. As a Branch Customer Service Representative with The Auto Club Group, you’ll be the welcoming face of AAA—helping members with trusted products and services while driving satisfaction, sales, and long-term career growth. Key Responsibilities Member Service & Sales: Greet, service, and support members by promoting and selling membership, travel products, select banking products, and other ACG offerings. Lead Generation & Promotions: Generate leads, share travel and insurance...

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.    Essential Functions: Maintains and grows a profitable book of business for assigned territory Evaluates accounts for risk selection and pricing purposes Analyzes information to underwrite policies Develops and fosters agency relationships Collaborates with marketing representatives to ensure agents receive great customer experiences Collaborates with experienced underwriters to gain understanding in underwriting best practices Education & Experience: Bachelor's degree, preferably in insurance or business administration, or equivalent relevant experience Three years of experience in commercial lines underwriting or related...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. Jumpstart your Actuarial career with Pacific Life! We are dedicated to your growth and providing opportunities to thrive! We’re investing in agile new talent with fresh perspectives to help us innovate and build meaningful relationships for years to come. We are currently recruiting Summer 2027 Actuarial Interns. As an Actuarial Intern , you'll be welcomed into an...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Location Details: 1740 Flat River Drive Charlotte, NC 28262 (This position is on-site) Position Schedule / Shift: Monday - Friday 8:30am - 6pm (Possible Rotating Saturday's 9:00am - 1:00pm) Position Summary The Auto Club Group is seeking a customer-focused Field Insurance Service Representative to support members with insurance policies, payments, renewals, and product inquiries. This role combines service, problem-solving, and sales support to help members protect what matters most while promoting ACG’s insurance, membership, and financial products. Key Responsibilities Customer Service & Member Support Respond to customer insurance inquiries, explain product features and ACG service advantages, support sales processing, and resolve member/customer complaints with management support as needed. Participate in team service efforts and help deliver...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Personal Lines Customer Service Representative to join our growing team in Greensboro, NC.   The Personal Lines Customer Services Representative will provide prompt, efficient, and high-quality customer service within a high-volume insurance center. The focus of the role is customer experience with the goal of increasing customer retention and soliciting new business or cross-sell opportunities.   How You Will Contribute:       Receive, process, and respond to customer inquiries regarding, but not limited to, existing policy questions, coverage change requests, requests for new policies, certificates of insurance, auto ID cards, billing, payments, or any other service-related matters .     Proactively seek referrals from current...

About Integrated Specialty Coverages Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial MGA and insurance wholesaler leading innovation in the market.   Backed by one of the leading private equity firms, Onex Partners, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology to create an Insurtech powerhouse. As a leading online distributor of insurance products for a range of industries and “Main Street USA”, we are looking for the right people to help us in our mission of achieving exponential growth. We strive to be the number one place to go for brokers and agents to source insurance. To accomplish this, we’re building a digitally focused team that deeply understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners. Job Summary: ISC just launched its Workers’ Compensation platform with BusinessFirst...

Job Description: Pacific Life is investing in bright, agile and diverse new talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking a talented User Access Management (UAM) Manager who will be responsible for assisting with delivering administrative services and support across enterprise infrastructure and business line applications, while providing oversight, subject matter expertise (SME) and leadership to a team of UAM Analysts.  In this role, you will be responsible for acting as the primary point-of-contact for the security of our systems and data, assisting with controlling and supporting these resources to ensure the right people have access to the right resources at the right times and for the right purpose.  You will be regarded as a SME with end users within all Pacific Life divisions and business lines, other technologists and support staff and will be accountable to ensure service level...

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.    *This position can be performed remotely for candidates who reside in North Carolina or South Carolina* Essential Functions: Selects, grows and maintains a profitable book of business for assigned high-volume territory with a high level of underwriting authority Evaluates and analyzes highly complex accounts for risk selection and pricing purposes Analyzes exposure, company and branch risk appetite, account premium and loss history, financial data, line(s) of business, price guidance, motor vehicle records, online sources of information, reports from premium audit or risk improvement and other relevant information to underwrite...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Appian Engineer to join our Workflow team in Charlotte, NC. As an Appian Engineer , you'll move Pacific Life, and your career, forward by designing, developing, and supporting enterprise workflow and business process solutions that enable critical Executive Benefits capabilities. You will join a team of technology...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a   Property Casualty Customer Service Representative  to join our growing team in Greensboro, NC .       The Property Casualty Customer Services Representative will provide prompt, efficient, and high-quality customer service within a high-volume insurance center. The focus of the role is customer experience with the goal of increasing customer retention and soliciting new business or cross-sell opportunities.        How You Will Contribute:       Receive, process, and respond to customer inquiries regarding, but not limited to, existing policy questions, coverage change requests, requests for new policies, certificates of insurance, auto ID cards, billing, payments, or any other service-related matters .     Proactively...