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customer service call center representative Pennsylvania

14 customer service call center representative jobs found

NJM Insurance
10/21/2026  
Workers Compensation Claims Specialist, Sr
NJM’s WC Claims Department is seeking an experienced Claims Specialist, Sr. who lives in Western or Central PA to provide on-site service to our policyholders and agents in that area.   This is a 100% remote position which includes virtual claims handling for customers in any area of PA and possibly MD, DE or CT as needed.   At NJM, our WC Claims Department empowers our employees to focus on delivering guidance and empathy to our customers.  As a department driven by service and customer advocacy, we are committed to providing transparent, empathetic support and collaborative engagement during the life of a claim. The WC Claims Department takes pride in being a key component in the growth and success of our policyholders’ business operations. To meet these expectations, WC Claims Specialists are supported by a dedicated call center who can field calls for them and other specialized units who are responsible for setting reserves, making permanency payments, and following...
NJM Insurance Pittsburgh, PA Full Time
Allstate
09/18/2026  
Licensed Insurance Sales Representative (Remote / Home-Based)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate’s sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a fast-paced sales environment and enjoy being rewarded for their efforts. At Allstate, we are committed to offering a reputable product suite that protects people from life’s uncertainties so they can realize their hopes and dreams. As a full-time Insurance Sales Representative, you will: Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call...
Allstate Philadelphia, PA Full Time
The Standard
10/29/2026  
Sales Representative - Employee Benefits
The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? Job Summary   Our Employee Benefits sales team is hiring!  This is your opportunity to accelerate your success as our next Employee Benefits Sales Professional . The territory, which consists of the Philadelphia area and locations within a 2-hour radius , offers the ideal mix of opportunities, from well-established mature business relationships with area producers to robust...
The Standard Philadelphia, PA Full Time
ProAssurance
10/29/2026  
Claim Operations Analyst - Eastern Alliance
An exciting opportunity exists to join the ProAssurance family of companies! Our mission is powerful and simple: We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance? At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm—and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions. ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States. This position supports our workers' compensation line of business, Eastern...
ProAssurance Lancaster, PA Full Time
The Institutes
10/29/2026  
Customer Service Representative
About The Institutes Located in beautiful Malvern, Pennsylvania, The Institutes® are a not-for-profit comprised of diverse affiliates that educate, elevate, and connect people in the essential disciplines of risk management and insurance. Through products and services offered by our nearly 20 affiliated business units, people and organizations are empowered to help those in need with a focus on understanding, predicting, and preventing losses to create a more resilient world. Additionally, we understand the importance of work-life balance—in 2025 Philly.com named us a Top Workplace for the tenth year and USA Today named us a USA Top Workplace for the fourth year. We provide excellent benefits and a friendly, team-focused work environment to drive employee engagement. HYBRID ROLE: Monday-Friday, with 2 days onsite per week at our Malvern office STANDARD SCHEDULE: 10:15 AM - 6:00 PM EST Customer Service Representative The Customer Service Representative is a...
The Institutes Malvern, PA Full Time
Nationwide
10/28/2026  
Financial Planner - Retirement Solutions (Public/Government Sector)
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will support the City of Philadelphia Deferred Compensation Plan and will need to maintain office hours weekly (3-4 days per week) out of their downtown office on JFK Boulevard. This role will require the candidate to posses their CFP along with their FINRA licenses 6/63/65 or 7/66. This is a G2 band role. #LI-COLE Job Description Summary Our team is a versatile group of individuals, working together to meet our customer’s needs. We value plan knowledge, the ability...
Nationwide Philadelphia, PA Full Time
Brown & Brown
10/28/2026  
Underwriting Assistant
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. One80 Intermediaries   is seeking a n   Underwriting Assistant   to join our growing team in   Newtown   Square , PA !                 We are seeking an Underwriting Assistant to join our team in a hybrid role based out of Newtown Square, PA. The Underwriter Assistant   is responsible for   evaluating insurance applications, assessing risk, and determining   appropriate coverage   terms and pricing. This position involves analyzing applicant information, conducting risk assessments, and ensuring compliance with company policies and regulatory standards. The ideal candidate will help   maintain   the financial soundness of our insurance portfolio while providing excellent service to agents and clients.     How You Will Contribute:       Scan/Save policy...
Brown & Brown PA Full Time
One80 Intermediaries
10/28/2026  
Underwriting Assistant
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. One80 Intermediaries   is seeking a n   Underwriting Assistant   to join our growing team in   Newtown   Square , PA !                 We are seeking an Underwriting Assistant to join our team in a hybrid role based out of Newtown Square, PA. The Underwriter Assistant   is responsible for   evaluating insurance applications, assessing risk, and determining   appropriate coverage   terms and pricing. This position involves analyzing applicant information, conducting risk assessments, and ensuring compliance with company policies and regulatory standards. The ideal candidate will help   maintain   the financial soundness of our insurance portfolio while providing excellent service to agents and clients.     How You Will Contribute:       Scan/Save policy...
One80 Intermediaries PA Full Time
OneAmerica Financial
10/12/2026  
Employee Benefits Sales Representative - Philadelphia
At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship.  We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together.  Come be a part of this journey with us as we champion lives! Job Summary Produce within the assigned territory and achieve satisfactory sales results and submissions of OneAmerica/AUL products. Meet renewal objectives as established by the home office. Provide acceptable levels of service to producers and clients. Assist the Regional Vice President in the development and implementation of the RGO marketing plan. Operate within the RGO budget. Conduct sales and product seminars as necessary. Attend regularly scheduled manager one on ones and office meetings to help identify patterns, areas for improvement, and...
OneAmerica Financial PA Full Time
Brown & Brown
09/26/2026  
Contract Surety Underwriter Associate
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a  Contract Surety Underwriter Associate  to join our growing team in Pipersville, PA .   We are seeking a highly organized and detail-oriented Underwriting Assistant to support our Contract Surety team. This role assists producers and underwriters throughout the bond placement process, ensuring submissions are processed accurately, clients receive exceptional service, and carrier requirements are met. How You Will Contribute:    Provide administrative and underwriting support to producers and underwriters. Review incoming bond submissions for completeness and accuracy. Enter submissions, account information, and bond requests into agency systems. Order and review financial, business, and credit information. Prepare bond applications, indemnity agreements, and supporting...
Brown & Brown PA Full Time
Zenith American Solutions
09/15/2026  
Accounts Receivable Processor
Position Summary The Accounts Receivable Processor provides account reconciliation and resolves customer inquiries for assigned Trusts ensuring compliance with associated plans and company guidelines.   "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Handles customer inquiries via telephone, electronic modes, and in-person for billing questions to stakeholders such as employers, providers, auditors, or client representatives. Processes COBRA payments, self-pay payments, refund requests, and cash receipts. Receives and processes new employer contracts. Maintains and updates existing contracts. Prepares and processes incoming and outgoing contribution reports; reconciles reports to payments. Researches discrepancies, credits, retro-payments and problems; contacts employers regarding discrepancies. Submits deposits, requests stop payments,...
Zenith American Solutions Pittsburgh, PA Full Time
The Hartford
09/05/2026  
Advisor Consultant - West Michigan
Retail Sales Consultant - 87SX5E We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Advisor Consultant is responsible for increasing market share and growing assets within an assigned territory. Advisor Consultants drive Hartford Funds’ sales through building deep and long-term relationships with financial advisors, strategic partners, and firms. Hartford Funds’ products include Mutual Funds, ETFs, SMAs and CITs (where available).  Individuals in these roles are expected to leverage existing relationships and build new relationships with financial advisors covering a specific geographical territory and are required to reside in the assigned territory. Responsibilities of the role: Increase sales and grow territory...
The Hartford Wayne, PA Full Time
The Hartford
09/05/2026  
Advisor Consultant - Southern Minnesota (All Channels)
Retail Sales Consultant - 87SX5E We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              Overview of the role: The Advisor Consultant is responsible for increasing market share and growing assets within an assigned territory. Advisor Consultants drive Hartford Funds’ sales through building deep and long-term relationships with financial advisors, strategic partners, and firms. Hartford Funds’ products include Mutual Funds, ETFs, SMAs and CITs (where available).  Individuals in these roles are expected to leverage existing relationships and build new relationships with financial advisors covering a specific geographical territory and are required to reside in the assigned territory.   Responsibilities of the role: Increase...
The Hartford Wayne, PA Full Time
Zenith American Solutions
09/03/2026  
Accounts Receivable Processor
Position Summary The Accounts Receivable Processor provides account reconciliation and resolves customer inquiries for assigned Trusts ensuring compliance with associated plans and company guidelines.   "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Handles customer inquiries via telephone, electronic modes, and in-person for billing questions to stakeholders such as employers, providers, auditors, or client representatives. Processes COBRA payments, self-pay payments, refund requests, and cash receipts. Receives and processes new employer contracts. Maintains and updates existing contracts. Prepares and processes incoming and outgoing contribution reports; reconciles reports to payments. Researches discrepancies, credits, retro-payments and problems; contacts employers regarding discrepancies. Submits deposits, requests stop...
Zenith American Solutions Pittsburgh, PA Full Time

 

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