238 customer service insurance jobs found

Primary Details Time Type: Full time Worker Type: Employee Job Description Claims Specialist - Accident and Health Location: USA – MA, Marblehead and GA, Atlanta Work Arrangement: Hybrid   The salary range for this role is:  $76,000 - $125,500 The Opportunity The purpose of this role is to provide exceptional claims service to customers by managing complex medical stop loss claims effectively. This includes assessing policy coverage, investigating, evaluating, and negotiating claims, as well as collaborating with suppliers and stakeholders while offering technical support. Responsibilities: Support the implementation of the Claims strategy to enable the delivery of overall business targets. Maintain current knowledge of insurance guidelines, policy changes, and modifications. Maintain good client relationships with insured individuals, agents, service providers, and the general public. Provide claim management for...

We’re looking for a leader who can contribute to the overall success of Arbella’s vision of being the best property and casualty company in the Northeast region. An Arbella Team Manager is a thought leader who truly enjoys coaching, developing, and leading front line individual contributors. The Team Manager is passionate about delivering exceptional service in a changing environment that is focused on quality, innovation, and efficiency. We offer an exceptional onboarding program with training, a mentor, and outstanding career growth opportunities. The Customer Service Team Manager typically leads a team of 10 to 12 individuals and works closely with all areas of Operations as well as other key stakeholders such as Underwriting, Product, Finance and IT, etc. to execute on overall business objectives ensuring an exceptional customer service experience consistent with Arbella and our agencies’ brand. Key Responsibilities Recruit, select, train, coach, and develop employees to...

We’re looking for a leader who can to contribute to the overall success of Arbella’s vision in being the best property and casualty company in the Northeast region. An Arbella Claim Service Center Manager is enthusiastic and passionate about delivering outstanding customer service to our customers, our agents and key stakeholders that supports the Arbella brand and accomplishes this through the development and coaching of our most valuable asset, our people. The Claim Service Center Manager is responsible for leading Arbella’s claim contact center, delivering exceptional service to our customers and agents. The successful candidate will have a proven and consistent track record of success in planning and implementation of processes, programs and initiatives that support the growth and sustainment of profitable results. Critical competencies include the ability to continuously drive performance results through effective internal and external relations, the cultivation of a...

Know your rights Inform yourself of your rights and responsibilities by reviewing the content provided in the list below. Employment Eligibility (e-Verify):  English & Spanish Right to work:  English  /  Spanish It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Position Overview: Responsible for assisting independent agents by supporting and facilitating development and implementation of business/marketing plans Essential Job Functions: Manage an assigned agency territory in a state or in multiple states, which may require up to 75% travel and overnight travel as well Develop and maintain professional and effective agency relationships Train existing agents and new agents on company products and procedures Provide daily feedback regarding agent meetings Gather information regarding the competition's initiatives and strategies...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Facilities Department is currently seeking a 3rd Shift Facilities Engineer to join our growing team in our Worcester, MA office. This role is eligible for a 15% shift differential that would be applied to the pay range below. This is a full time, non exempt role.  POSITION OVERVIEW: This is a highly visible position and strong customer service and interpersonal skills are essential. The Facilities Engineer has a strong focus on maintaining, troubleshooting and repairing facility equipment on all systems. This position is expected to demonstrate technical expertise in a specified trade and be multi-skilled in other areas (e.g. pipe fitting/plumbing, electrical). The Facilities Engineer...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Facilities Department is currently seeking a 3rd Shift Facilities Engineer to join our growing team in our Worcester, MA office. This role is eligible for a 15% shift differential that would be applied to the pay range below. This is a full time, non exempt role.  POSITION OVERVIEW: This is a highly visible position and strong customer service and interpersonal skills are essential. The Facilities Engineer has a strong focus on maintaining, troubleshooting and repairing facility equipment on all systems. This position is expected to demonstrate technical expertise in a specified trade and be multi-skilled in other areas (e.g. pipe fitting/plumbing, electrical). The Facilities Engineer...

The HR Assistant provides administrative and operational support to the AVP of HR and the broader HR team. This role supports the efficient execution of HR processes and initiatives by coordinating schedules, maintaining employee records, and assisting with onboarding, benefits, and employee communications. The HR Assistant helps ensure smooth day-to-day operations and helps support the seamless delivery of HR programs and employee support. Responsibilities Provide administrative support to the AVP of HR and HR team, including calendar management, meeting coordination, and preparation of materials Coordinate onboarding and offboarding processes to ensure smooth and consistent employee experience Maintain accurate and up-to-date employee records and HR systems (HRIS) Assist with benefits administration, including enrollments, changes, and employee inquiries Support recruitment activities such as scheduling interviews and communicating with candidates Track and support HR...

Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Clarus   is a subsidiary of Independence Pet Holdings (IPH) ,   and pioneering pet health technology company on a mission to transform the future of pet healthcare. We are dynamic entrepreneurs improving pet health by providing trusted and transparent information across the entire pet health...

Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Clarus   is a subsidiary of Independence Pet Holdings (IPH) ,   and pioneering pet health technology company on a mission to transform the future of pet healthcare. We are dynamic entrepreneurs improving pet health by providing trusted and transparent information across the entire pet health...

Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • Company nurse, nutritional counseling, and mental health resources • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs • Colleagues who genuinely care about each other Arbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone. We’ve created a culture...

Under intermittent supervision, investigate and resolve first and third party total loss claims. The claims may involve multiple vehicles, minimal exposure and/or Commercial auto coverages among other factors. Key Responsibilities Timely completion of all case activities, maximizing customer service and minimizing net loss payout. Contacts the owners of vehicles deemed a total loss by telephone or in writing. Inputs and retrieves information using the automated claims system, requests checks, form letters and other correspondence through the automated claim system. Evaluates case facts, ensuring the primary adjuster has properly vetted coverage in regard to the total loss vehicle; maintains a reminder system. Interprets and evaluates total loss valuations and salvage invoices to determine if they are applicable to the claim; investigates for proper charges and pays accordingly. Negotiates settlements with individuals, attorneys, and insurance agencies within their granted...

Job Description About Acrisure: A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary:  Our Personal Lines Account Managers are responsible for maintaining and growing relationships with our clients, ensuring their insurance needs are met, and providing outstanding service. The ideal candidate will have a proven background in...

About SPG:  Specialty Program Group (SPG) is the wholesale & MGA division of HUB International (5th Largest Global Broker). SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently under discrete brands (portfolio companies).  Job Description: The Claims Service Associate Summer Intern is a critical position supporting claims advocacy teams and clients in all phases of claims service. This position directly affects customer satisfaction and positively impacts the client retention goals of the organization. Essential Duties and Responsibilities: Quickly identifies the requirements of the incoming claims task and executes steps to complete the task with accuracy, empathy and speed. Tasks include: Touchpoint client communications for claims (i.e. new claims intake calls, answer non-coverage client inquiries, provide claim updates, claim follow up calls) Maintains data and documentation in EPIC (i.e. claim...

Discover a Career That Empowers You — Join HUB International!   At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people.   Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team.   As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...

Utica First Insurance Company has been serving the insurance needs of families and businesses for over 100 years. We have a dedicated “team” of employees and offer continuing opportunity for personal career growth. Utica First Insurance Company is currently seeking a Marketing Representative for our Pennsylvania territory. Preferred candidate resides in Massachusetts or Connecticut. The Marketing Representative primary function is to maintain and grow customers in their territory. Representatives should be able to assess agents’ needs and risks to recommend suitable coverage, manage agents accounts, and manage policy updates and renewals. This individual should be able to identify and educate potential agents on policy options and build relationships to meet company goals. Reports To Vice President of Marketing Requirements Duties/Responsibilities Visit the assigned agents on a regular basis for the following purposes: · Increase...

Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive, industry-leading salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • On-site gym and fitness classes and one-on-one personal training • On-site nurse, nutritional counseling, and mental health resources • Full-service cafeterias • Free shuttle service to Quincy Adams T Station • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development programs...

Primary Details Time Type: Full time Worker Type: Employee Title: Accident and Health Underwriting Intern (Summer 2026) This internship will be located in Marblehead, MA and will require time in the office. The Opportunity : We are interested in college students looking to develop functional insurance industry knowledge and skills related to industry principles, operations and concepts. You will develop procedural knowledge within the Accident & Health business unit, work with all levels of the organization to get used to an office environment, and develop interpersonal skills needed to succeed in the financial sector and at QBE Accident & Health. Previous interns were able to support, meet and interact with global, national,  regional and product leaders. They directly assisted on data projects, including compiling and analyzing data, researching market trends & advancements, helped to organize files within our product system, and...

Primary Details Time Type: Full time Worker Type: Employee Senior Claims Specialist - Accident & Health Location: USA – Countrywide Work Arrangement: If local to an office - Hybrid,    The salary range for this role is:  $88,000-165,000K Your New Role: The purpose of this role is to provide exceptional claims service to customers by managing complex claims effectively. This includes assessing policy coverage, investigating, evaluating, and negotiating intricate claims, collaborating with suppliers and stakeholders, and offering senior technical guidance and support. Responsibilities: Provide technical guidance and analysis for complex and high-value claims. Assist in implementing and maintaining claims management strategies. Maintain comprehensive knowledge of insurance guidelines and policies. Build and maintain relationships with stakeholders. Manage a portfolio of complex or high-value claims. Act as an escalation point...

Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive, industry-leading salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: •On-site gym and fitness classes and one-on-one personal training •On-site nurse, nutritional counseling, and mental health resources •Full-service cafeterias •Free shuttle service to Quincy Adams T Station •Tuition assistance programs •Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more •A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation •Robust training, mentorship, and professional/personal development programs •Colleagues who genuinely care about each other...