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customer service insurance Michigan

232 customer service insurance jobs found

AAA - Auto Club Group (ACG)
12/04/2025  
Field Service Rep - Warren, MI
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Reports to (job title): Retail Sales Leader                                                 I.  Position Description Primary Duties and Responsibilities (details of the basic job functions): Provide a high level of support to the Insurance Agency and members, by servicing existing Insurance accounts: performing retention calls, processing applications, renewals, amendments, resolving customer problems, as well as selling membership and financial products (credit cards).   Provide price quotes on all insurance products and factor in all applicable rules (underwriting, business, etc.) and discounts to complete the sale.  Takes insurance payments (initial, installment, lapse, or reinstatement).  Responds to customers’ insurance inquiries and explains...
AAA - Auto Club Group (ACG) Warren, MI, USA Full Time
AAA - Auto Club Group (ACG)
12/04/2025  
Licensed Customer Service Rep - Grand Rapids
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Join America’s most trusted brand with over 100 years of service. Why Choose AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years.  Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. A DAY IN THE LIFE of a Licensed Field Customer Service Representative The Auto Club Group is seeking a Licensed Field Customer Service Representative who will provide a high level of support to the Insurance Branch office and members by servicing existing insurance accounts.  Perform retention calls, process applications, renewals, amendments,...
AAA - Auto Club Group (ACG) Grand Rapids, MI, USA Full Time
AAA - Auto Club Group (ACG)
11/11/2025  
Licensed Customer Service - Grosse Pointe, MI
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Join America’s most trusted brand with over 100 years of service. Why Choose AAA The Auto Club Group (ACG) ACG offers excellent and comprehensive benefits packages:   Medical, dental and vision benefits  401k Match  Paid parental leave and adoption assistance   Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays  Paid volunteer day annually  Tuition assistance program, professional certification reimbursement program and other professional development opportunities  AAA Membership   Discounts, perks, and rewards and much more  A DAY IN THE LIFE of a Field Insurance Service Representative The Auto Club Group is seeking a Field Insurance Service Representative who will provide a high level of support to the...
AAA - Auto Club Group (ACG) Grosse Pointe, MI, USA Full Time
AAA - Auto Club Group (ACG)
10/22/2025  
Licensed Customer Service Representative - Ann Arbor, MI
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Join America’s most trusted brand with over 100 years of service. Why Choose AAA The Auto Club Group (ACG) ACG offers excellent and comprehensive benefits packages:   Medical, dental and vision benefits  401k Match  Paid parental leave and adoption assistance   Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays  Paid volunteer day annually  Tuition assistance program, professional certification reimbursement program and other professional development opportunities  AAA Membership   Discounts, perks, and rewards and much more  A DAY IN THE LIFE of a Field Insurance Service Representative The Auto Club Group is seeking a Field Insurance Service Representative who will provide a high level of support to the Insurance...
AAA - Auto Club Group (ACG) Ann Arbor, MI, USA Full Time
AAA - Auto Club Group (ACG)
10/06/2025  
Licensed Field Service Rep - Petoskey, MI
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Join America’s most trusted brand with over 100 years of service. Why Choose AAA The Auto Club Group (ACG) ACG offers excellent and comprehensive benefits packages: · Medical, dental and vision benefits · 401k Match · Paid parental leave and adoption assistance · Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays · Paid volunteer day annually · Tuition assistance program, professional certification reimbursement program and other professional development opportunities · AAA Membership · Discounts, perks, and rewards and much more A DAY IN THE LIFE of a Field Insurance Service Representative The Auto Club Group is seeking a Field Insurance Service Representative who will provide a high level of support to the Insurance Agency and...
AAA - Auto Club Group (ACG) Petoskey, MI, USA Full Time
EMC Insurance
12/10/2025  
Executive Large Account Risk Control Specialist - East Featured
At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.    **This position can be performed remotely with preference for candidates to be located in Charlotte NC, Detroit MI or Indianapolis IN** Essential Functions: Services EMC’s large account risk control portfolio within assigned region by conducting risk control surveys and services to our largest and most complex accounts.  Oversees the delivery of risk control services within the assigned region, ensuring risk control field team members consistently provide high-quality, value-driven support to Large Account policyholders. Provides advanced, expert level consultation by completing or assigning other risk control team members according to...
EMC Insurance MI, USA Full Time
Auto-Owners Insurance
11/21/2025  
Customer Service Representative Featured
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated Customer Service Representative to join our team. The position requires the person to: Communicate and work with customers and associates at all levels Learn how to and then: assist with reviewing and answering basic inquiries from customers make computer inquiries and entries relating to customer accounts communicate with customers and others as needed to research problems and find solutions collect pertinent information from customers to handle inquiries in a timely and accurate...
Auto-Owners Insurance Lansing, MI, USA Full Time
EMC Insurance
11/19/2025  
Underwriting Assistant Manager-CL Featured
At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.    **This position can be performed remotely for candidates who reside in Lansing, Michigan.** Essential Functions: Supervises assigned underwriting team. Enforces guidelines and procedures established by Corporate Office Underwriting.  Enforces underwriting guidelines and procedures specific to their branch territory.  Models smart and effective underwriting practices for individual accounts, all lines of business, and different classes.  Implements strategies to address challenges to profit and drive that message throughout the underwriting unit.  Answers questions, shares recommendations for complex situations, such as...
EMC Insurance MI, USA Full Time
The Murphius Group
11/19/2025  
Commercial Lines CSR/Account Manager - (Grosse Pointe Woods, Michigan) - In-office, Hybrid, or Remote for the right candidate Featured
Are you looking to work for a great independent insurance agency in Grosse Pointe Woods, Michigan?   Amazing company culture with family atmosphere and great work-life balance!   Duties: Important part commercial account servicing Works with clients and insurance carriers New and renewal responsibilities Coverage recommendations, claims handling and premium discussions Rounding out of accounts Provides amazing customer service Experience: 3+ year of commercial lines servicing experience Preference to those having experience with more complex accounts Current P&C license Compensation/Benefits: Competitive salary Full employee benefits package including health insurance Competitive PTO + Sick days Simple IRA with employer contribution Education reimbursement In-office, hybrid or remote schedule possible for the right candidate Favorable work hours; M-TH 8-4:30PM & FRI 8-3PM
The Murphius Group Remote (Grosse Pointe Woods, MI, USA)
EMC Insurance
11/10/2025  
Underwriter III CL Featured
At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.    **The ideal candidate will reside in the state of Michigan** Essential Functions: Selects, grows and maintains a profitable book of business for assigned territory Evaluates and analyzes complex accounts for risk selection and pricing purposes Develops and fosters agency relationships Collaborates with marketing representatives to ensure agents receive excellent customer experiences Offers appropriate coverage for exposures and explains decisions to agents Coordinates with marketing and branch management in the agency planning and review processes Education & Experience: Bachelor's degree, preferably in...
EMC Insurance MI, USA Full Time
Oswald
11/04/2025  
Sales Executive Featured
Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary : Responsible to generate sales opportunities with new clients in a defined market; coordinates personal sales efforts with department team members and other internal staff.  Also collaborates with the team to cross-sell products and services; develops and implements a personal sales plan with direct accountability for annual production goals.  A Day in The Life : Establishes a sales development plan to originate business with new clients; builds and maintains a book of business and incrementally grows the book at plan each year.    Capitalizes on opportunities to cross-sell multiple lines of coverage to existing clients; collaborates with department peers and service staff managing the company's various practices to maximize the sale of services provided.  Maintains a...
Oswald Bloomfield Hills, MI, USA Full Time
Oswald
10/06/2025  
Sales Associate Featured
Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. JOB PURPOSE Responsible to generate sales opportunities with new clients in a defined market; coordinates personal sales efforts with department team members and other internal staff.  Also collaborates with the team to cross-sell products and services; develops and implements a personal sales plan with direct accountability for annual production goals. ESSENTIAL DUTIES AND RESPONSIBILITIES Establishes a sales development plan to originate business with new clients; builds and maintains a book of business and incrementally grows the book at plan each year.  Capitalizes on opportunities to cross-sell multiple lines of coverage to existing clients; collaborates with department peers and service staff managing the company's various practices to maximize the sale of services...
Oswald Bloomfield Hills, MI, USA Full Time
EMC Insurance
09/30/2025  
Underwriting Director Featured
At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.    **Position is eligible for candidates who reside in or around the greater Lansing area** Essential Functions: Leads and directs the branch underwriting process. Enforces guidelines and procedures established by Corporate Office Underwriting.  Develops and enforces underwriting guidelines and procedures specific to their branch territory.  Models smart and effective underwriting practices for individual accounts, all lines of business, and different classes.   Sets and implements strategies to address challenges to profit and communicates strategies throughout the underwriting department.  Answers questions, shares...
EMC Insurance Lansing, MI, USA Full Time
Auto-Owners Insurance
09/24/2025  
Insurance Agent - Personal Lines Featured
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to assist policyholders with servicing policies and evaluating coverages for cross-selling opportunities. Additionally, this job processes requests from policyholders and answers policyholder questions regarding existing business. The position requires the person to: Communicate and work policyholders, and associates at all levels. Begin to establish working relationships with policyholders. Accurately answer questions from policyholders, in coordination with other departments and...
Auto-Owners Insurance Lansing, MI, USA Full Time
Auto-Owners Insurance
09/24/2025  
Insurance Agent - Commercial Lines Featured
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to assist policyholders with servicing policies and evaluating coverages for cross-selling opportunities. Additionally, this job processes requests from policyholders and answers policyholder questions regarding existing business. The position requires the person to: Communicate and work with policyholders and associates at all levels. Begin to establish working relationships with policyholders. Accurately answer questions from policyholders, in coordination with other departments...
Auto-Owners Insurance Lansing, MI, USA Full Time
Auto-Owners Insurance
09/24/2025  
Customer Service Representative (Part-Time) Featured
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated part-time Customer Service Representative to join our team. The position requires the person to: Communicate and work with customers and associates at all levels Learn how to and then: assist with reviewing and answering basic inquiries from customers make computer inquiries and entries relating to customer accounts communicate with customers and others as needed to research problems and find solutions collect pertinent information from customers to handle inquiries in a timely and accurate manner. Prioritize and organize work to ensure it is completed in a timely manner Document customer requests and Learn how to and then assist agents with basic tasks Work with confidential and/or...
Auto-Owners Insurance Lansing, MI, USA Part Time
Auto-Owners Insurance
09/24/2025  
Customer Service Representative Featured
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days a week. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated Customer Service Representative to join our team. The position requires the person to: Communicate and work with customers and associates at all levels Learn how to and then assist with reviewing and answering basic inquiries from customers. Learn how to and then make computer inquiries and entries relating to customer accounts Learn how to and then communicate with customers and others as needed to research problems and find solutions Learn how to and then collect pertinent information from...
Auto-Owners Insurance Lansing, MI, USA Full Time
Flagstar Bank
12/14/2025  
Branch Banking Client Consultant I
Position Title Branch Banking Client Consultant I   Location Canton, MI 48188   Job Summary A Branch Banking Client Consultant I provides customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial transactions in an accurate, efficient, and friendly manner while maintaining operational standards, and assist the team in meeting branch goals.   Job Responsibilities: Sales Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative C lient Experience :...
Flagstar Bank MI, USA Full Time
Flagstar Bank
12/14/2025  
Branch Banking Client Consultant I
Position Title Branch Banking Client Consultant I   Location Escanaba, MI 49829   Job Summary A Branch Banking Client Consultant I provides customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial transactions in an accurate, efficient, and friendly manner while maintaining operational standards, and assist the team in meeting branch goals.   Job Responsibilities: Sales Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative C lient Experience :...
Flagstar Bank Escanaba, MI, USA Full Time
Acrisure
12/14/2025  
Licensed Insurance Professional
Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking Personal and Commercial Lines Licensed Insurance Professionals to join our growing teams.  We are building out Account Managers and Placement Specialists across the Midwest and would love to share more about our opportunities!...
Acrisure Grand Rapids, MI, USA Full Time

 

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