149 customer service insurance jobs found

Sign-On Bonus Opportunity of up to $1,000* Pay Range: $40000 - $50000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $15 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company:...

Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $15 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and its family of companies - Freeway,...

Acuity is seeking a insurance Customer Service Intern to supplement Service Claims to work from 5:00 p.m. to 10:00 p.m. CST, Monday through Friday, with weekends and holidays optional for those seeking additional hours. In this role, the intern will answer incoming after-hours Acuity telephone calls, enter new losses, follow established escalation criteria, and page handlers when appropriate. The position also provides backup support for various units, including Billing, Imaging, Policy Assembly, the Mail Room, and the Switchboard, ensuring timely and accurate service across multiple operational areas. ESSENTIAL FUNCTIONS: Answers incoming calls and handles them appropriately. This includes entering new losses, processing policy payments, and routing switchboard calls. Inputs Automobile, Property, and General Liability losses received via mail, email, phone, or fax into the Claims System. Indexes claims and commercial lines documents. Assists with tasks in...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Join America’s most trusted brand with over 100 years of service. Why Choose AAA The Auto Club Group (ACG) ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match up to 6% Paid parental leave and adoption assistance Paid Time Off (PTO), 10 company paid holidays per year, CEO days, Floating Holidays Tuition Reimbursement Professional certification reimbursement program and other professional development opportunities Complimentary AAA Membership Discounts, perks, and rewards and much more Paid volunteer day annually A DAY IN THE LIFE of an Insurance Service Representative The Auto Club Group is seeking an Insurance Service Representative who will provide a high level...

In this role you are going to work on the property pricing team. You will provide the highest level of expert analysis, consulting and work on projects related to insurance pricing. You will provide consultation and develop or lead the development of models and projections. In this role, you will also be responsible for rate filings. In this hybrid, you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783; Boston, MA 02110. Internal candidates are encouraged to apply and should review the internal mobility guidelines in the hybrid policy reference guide for more information on potential relocation. #LI-Hybrid Position Compensation Range: $131,000.00 - $220,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities • Provides consultation and develops or leads the...

Summary: This position provides leadership to the Personal Lines Customer Care teams. This role positions Customer Care to successfully deliver on key metrics including premium growth, quality, retention, and service levels. Additionally, this role has oversight of processes, projects, and metrics to meet/exceed departmental KPIs. There is high visibility to this role knowing that Customer Care is the first, and possibly only, interaction a customer will have with Jewelers Mutual. This role will need to balance the needs of the customer and the business while advocating when appropriate. Why Jewelers Mutual: Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization,...

Our Bakers assist in the preparation of all bakery items, including bread, pastries and other menus items served at The Library Café. At the Inn at SentryWorld, we focus on the guest experience. Our property provides an upscale experience with authentic Wisconsin charm. We’re looking for an experienced Baker who’ll join the team and help deliver on our bakery concept. You’ll assist in the preparation of all bakery items, including breads, pastries, and other menu items served at The Inn. This position is Part-time (20-29 hours a week) with current scheduled hours between 3:00 am to 1:00 pm with varying days. Based on experience and qualifications, the pay range for this position is $16.00 - $18.00 hourly. We invite you to explore the opportunities that await you at SentryWorld. What You’ll Do As a Baker, you will: Prepare, bake, & decorate from scratch breads, bars, muffins, cookies, pies, cakes, pastries, and specialty chocolate confectionaries for our guests...

Supports the client services management team and designated clients through a variety of tasks including gathering information and facilitating general client interactions. Utilizes multiple systems to monitor and resolve service-related items that arise to assist with timely completion of service items, annual non-discrimination testing, and other compliance related items. Works closely with 401(k) colleagues for continued education and development of 401(k) technical knowledge. What You'll Do   As an Associate Client Services Specialist,   you will:  Monitor and maintain workflow tasks for assigned clients to ensure requests and services are completed within the required deadlines  Monitor incoming email and voice messages while corresponding with clients to provide accurate information regarding employer contributions, payroll, and plan information  Collect, verify, and update required customer information accurately within Sentry systems  Develop and...

Serves as Sentry's primary point of contact for the Department of Insurance consumer complaints and the internal resource for formal complaints generated through multiple channels. This position will be seated in our Stevens Point, WI – Home Office location under our hybrid work model. What you'll Do: Lead, coordinate, and support all aspects of the complaint processes. Including, but not limited to deescalating consumer complaints using Sentry's complaint system, evaluating the complaint to determine the nature of the complaint, the business units impacted, and the documentation required to establish and support a position. Leveraging broad knowledge of insurance compliance and regulatory matters related to complaint handling requirements, secures necessary documentation from the related business area; ensuring sensitive and/or protected information is redacted appropriately. Responds to questions from internal and external contacts, drafts, and submits timely...

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Title: Data Operations Intern Job Location: Hybrid (at least two days/week in-office), for those based in Denver, CO; Dallas, TX; or Madison, WI. Willing to consider fully remote for the right candidate.   Filene Research Institute Physical Office Denver/Cherry Creek (CO) = 3700 E Alameda Ave (Westerra Credit Union) Dallas/Keller (TX) = 6032 Innovation Way (Tarrant County...

Responsible for providing consultation and training to employers regarding safety matters. Develop business partnership and ambassador-type relationship with insured policyholders. Evaluate physical premises, equipment, materials, work practices, and safety policies and programs.  Conduct safety surveys of employers’ premises to gather information to assist in risk selection as an integral part of the underwriting process.  Work with management to develop loss control strategies that will have the greatest impact on company success measures. Identify potentially hazardous conditions and unsafe acts that may have an adverse impact on employee claims and assist the client in reducing or eliminating those hazardous condition or unsafe acts. Review business processes and operations. Make recommendations for best practices in safety. Research and analyze technical information, specifications, type of equipment, legal standards, and losses, etc. Write and summarize technical...

Provides quality customer service to participants and policy owners in our 401K area. ** This role can be filled at our Stevens Point, WI Office following a hybrid work model ** What You'll Do As a Customer Service Representative – 401K & L&A you will: Ensure a quality customer experience for our participants and policy owners by reducing friction points and ensuring an effortless process. Listen to and assesses customer needs to take appropriate action to fulfill their requests. Be a key point of contact for customers, builds positive relationships and creates customer confidence, loyalty, and retention by resolving requests using knowledge, empathy, and sound judgment. Provides timely customer service meeting or exceeding specified service standards. Receives telephone calls for assigned line of business and provides upfront assistance to our participants and policy owners in need of service. These needs may include locating, providing, or obtaining...

As the Lead Digital Data Analyst with American Family Insurance, you will provide analytics services to the business across the digital sales and servicing customer journeys. Develop new insights and understand our performance based on data and statistical methods. Analyze our results, external market dynamics and other data sources to assess trends and develop applicable insights to management, by understanding of the business model and the information available for analysis. #LI-Hybrid Position Compensation Range: $99,000.00 - $167,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. maintain Primary Accountabilities Work with partners in the development and delivery of key digital performance analysis and reporting. Build and maintain various models used to project business results; enhance the model where there is value in adjusting the...

In this position, you will develop and modify procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Include analysis of business and user needs, documentation of requirements, and translation into proper systems requirements specifications. In this hybrid role, you will be expected to work a minimum of 10 days per month out of the Boston, MA or Madison, WI offices. Position Compensation Range: $88,000.00 - $145,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities • Leverages line of business and business system expertise including business rule and process knowledge to provide leadership for the most complex business application systems projects. • Works closely with technology area to identify technology opportunities and share the business...

This position is responsible for enabling one or more cross-functional teams with Infrastructure and Operations to deliver high-quality outcomes predictably and at a sustainable pace. Facilitates Scrum ceremonies, coaches team members, Product Owners, and stakeholders in Agile principles and practices, and drives continuous improvement through transparency, metrics, and removal of impediments. Partners with leadership to support PI Planning and execution, manage dependencies and risks, and improve flow from intake through delivery to maximize value for customers and the business. This position is not eligible for visa sponsorship now or in the future, including OPT and STEM OPT. Position Compensation Range: $99,000.00 - $167,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities Facilitates agile scrum ceremonies including...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   ***This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy. *** Claim Specialist – Bodily Injury – The Auto Club Group Reports to: Casualty Claim Manager II What you will do: (Primary Duties & Responsibilities) ACG is seeking a prospective Claim Specialist to work under minimal supervision.  In this position, you will: Handle highly complex new and reassigned auto and homeowner bodily injury liability claims. Adhere to ACG claim handling procedures, processes and guidelines. Complete...

Join our Commercial Auto team by leading claim investigations, assessing liability, and driving fast, fair resolutions for policyholders. This position will be located at our Stevens Point, WI office following the hybrid work model and is NOT available for remote work. What You'll Do: As an Entry Level Claims Representative, you will: Gain knowledge to verify coverage, compensability, and reasonable payments by thoroughly reviewing the policy, reviewing accident details, and other pertinent information related to the claim. Develop investigative claims skills by taking and reviewing recorded statements from involved parties and witnesses, reviewing police reports, and other pertinent evidence. Build knowledge to evaluate claims exposure appropriately, establishing timely reserves. Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions...

You’ll provide administrative and operational support for the claims department, handling mail and data entry. You’ll assist internal customers, vendors, and technical staff. As an Associate Claims Technician - Data Administration, you'll provide basic administrative and operational support for the claims department, which includes identification and routing of mail, returning of misrouted or unidentified mail, data entry, and monitoring work queues. You'll work with internal customers, vendors, attorneys, adjusters, and others to help resolve issues and provide administrative support to technical staff.  This position will be located at our Stevens Point, WI office following the hybrid work model and is NOT available for remote work.   What You'll Do:   Scan, route, and classify incoming mail for all claims lines of business and monitor electronic queues to ensure claims staff receive appropriate materials and documents. Research incoming documents to identify...

Join our Rapid Resolution team by leading claim investigations, assessing liability, and driving fast, fair resolutions for policyholders. This position will be located at our Madison, WI office following the hybrid work model and is NOT available for remote work. What You'll Do   As a Claims Representative Entry Level, you will:  Gain knowledge to verify coverage, compensability, and reasonable payments by thoroughly reviewing the policy, reviewing accident details, and other pertinent information related to the claim.  Develop investigative claims skills by taking and reviewing recorded statements from involved parties and witnesses, reviewing police reports, and other pertinent evidence.  Build knowledge to evaluate claims exposure appropriately, establishing timely reserves.  Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions that occur...