59 customer service manager jobs found

Job Description Summary Lead level role that investigates and maintains highly complex property claims. You will review coverages, arrange appraisals, and settle claims. Demonstrate experience to perform all areas of claim adjustment activities with the highest degree of competency and independence. You will work in the field and handle complex homeowner property field claims. You will preferably be located in the St Louis or Columbia, MO geo areas. A fleet vehicle is provided with the position. You will report to a Large Loss Senior Manager. In this primarily field-based role, you will spend your time working in the field, directly interacting with customers. On occasion, you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events. Position Compensation Range: $88,000.00 - $145,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location....

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.   Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Internal candidates are not required to relocate near an office. The opportunity: The Senior Manager, Stop Loss and Health Claims leads our dynamic claims unit. In this critical role,...

Description The CIC Impact and Program Manager plays a key role in advancing the mission and visibility of Huntington Community Impact Capital (CIC) by supporting and enhancing culture-building, community impact, marketing initiatives, and training programs. This role is responsible for impact programing, marketing communications, event coordination, and internal/external brand messaging. The ideal candidate thrives in a fast-paced, collaborative environment and excels at balancing multiple priorities with professionalism and creativity. The Impact and Program Manager will report to the CIC President. The primary areas of the role cover: Impact Programming Manage implementation of strategic CIC Impact Initiatives including promoting CIC programing into the affordable housing communities and economic development businesses of CIC developer partners Lead the CIC Business and Entrepreneurship (B.E.ST.) program...

At Enact, we understand that there’s no place like home. That’s why we bring our deep expertise, insightful offerings, and extra mile service to work every day to help lenders put more people in homes and keep them there. We’re looking for a Field Account Manager in the Kansas City (MO/KS metro area) to join us in fulfilling our mission, while utilizing our values of excellence, improvement, and connection. In this role, you will be responsible for creating new customer relationships and growing market share with existing customers across your assigned territory. LOCATION Remote (must reside in the Kansas City, MO/KS metro area) TRAVEL Approximately 15–30% overnight travel within the territory, based on customer needs and business priorities. YOUR RESPONSIBILITIES Execute territory growth strategies to achieve new insurance written (NIW) goals and expand market share Maintain a disciplined call plan that prioritizes high impact accounts and...

Greyling Insurance Brokerage & Risk Consulting, a division of EPIC, is a specialty insurance brokerage and risk consulting firm focused on construction and design professionals. What differentiates us is our construction industry expertise. Our leaders have prior experience as practicing construction lawyers (in-house and outside), engineers, consultants, and underwriters – giving us a unique and unmatched insight into how A/E firms operate, deliver projects, and manage risks. With respect to insurance, we place many of our largest clients who qualify in highly profitable group captive programs that have saved millions, and we do so for more A/E firms than all other insurance brokers combined. We’ve been so successful, that now we’re looking to grow our team!   JOB OVERVIEW: The Commercial Insurance Senior Account Manager will be the primary client contact and will be expected to actively cultivate, improve and cement positive client relationships and use...

About Acrisure: Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary:    Acrisure is seeking a n Account Manager to join our growing team . The Account Manager is the primary day-to-day contact for all service needs for both external and internal customers. They are accountable for facilitating team service deliverables and managing accurate ,...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description A day in the life of a Field Property Adjuster, and what it takes to do the job! As a Field Property Adjuster, you will be dedicated to providing exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration. Your...

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking an Account Executive to join our growing team. Our Account Executives are pivotal in delivering exceptional service and innovative insurance solutions to our clients. In this role, you will be responsible for managing and growing a portfolio of...

About Us: HUB International is a global insurance broker providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. HUB has more than 650 offices across the United States, Canada and Puerto Rico with more than 20,000 employees. Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs.  We are a company dedicated to superior customer service with employees committed to adding value to every client activity. As an Employee Benefits Account Administrator, you will be responsible for assisting Account Managers, Account Executives and Benefits Consultants with the servicing and administration of assigned accounts in accordance with the practices, policies, and procedures of the Company. Duties and Responsibilities: Working with Account Manager on all business functions...

About HUB: HUB International is a leading global insurance broker providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. HUB has more than 650 offices across the United States, Canada and Puerto Rico with more than 20,000 employees. Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs.  We are a company dedicated to superior customer service with employees committed to adding value to every client activity. Primary Role: The Commercial Lines Account Manager works collaboratively with the Risk Consultants and Account Executives managing a book of business focused on construction. Coordinates and provides day-to-day service for property/casualty clients by maintaining client relationships, supporting client retention, maintaining strong carrier relationships...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Client Administrator to join our growing team in Kansas City, MO! The Client Administrator provides comprehensive administrative and operational support to the Service Team, ensuring efficient coordination of daily activities. This role manages tasks such as data collection and report preparation, meeting and travel coordination, and the creation of correspondence and documentation. The Client Administrator frequently uses PC software for word processing, spreadsheets, graphics, and the preparation of insurance certificates. Responsibilities may vary by assignment, but the position consistently supports smooth workflow, accurate communication, and effective team operations. How You Will Contribute: Performs a broad variety of administrative duties and staff support services for an assigned...

You will work in the field and report to the Property Claim Manager, and handle homeowner property field claims in the East St. Louise area including St. Claire, Monroe and Madison counties. You must be located within this metro area. A company fleet vehicle is provided with the position and there's an option to use the vehicle for personal use. In this primarily field-based role, you will spend 80% of your time working in the field, directly interacting with customers. On occasion, you may be asked to travel to an office location for in-person engagement activities such as team meetings, training, and cultural events. Position Compensation Range: $57,000.00 - $94,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants,...

At Safety National, we don’t just offer jobs – we build careers with purpose! Since 1942, we’ve been an industry leader, valuing integrity, teamwork, and stability while providing competitive rewards, top-tier benefits, career growth opportunities, and flexible work options that promote balance. With tuition reimbursement, wellness perks, and a strong community impact, we invest in your success—both personally and professionally. Ready to grow with us? Apply today! Follow this link to view all of our available careers and apply: https://www.safetynational.com/careers-page/ This opportunity is in the Account Services Department. Responsible for seeing policies through to the finish line, our Account Services Department facilitates the processes between Claims, Underwriting, and our brokers. Ranging from rating services to audits to operational guidance, the available career opportunities are abundant with varying levels of specialty. Maintaining a strong network of team...

Purpose of the Role: To manage a team of on field and Desktop inspectors.   To drive best practice claims handling performance both in terms of optimal claims outcomes and customer service, and the technical and professional development of their team. Duties and Responsibilities 1. Functional Responsibilities: Manage the allocation of claims within their on field and desktop inspectors Provide a technical referral point for team members and manage performance, Keep the ( LoB ) Senior Manager advised of key Complex loss developments and wider Complex trends.   Execute strategic initiatives within their Inspectors team. Ensure Appraisals ‘Best Practices’ is maintained within their inspector team. Drive performance through required criteria Ensure claims are accurately assessments and proactively look for compliment within agreed service levels Embed use of balance scorecard/KPIs within team Develop and implement initiatives with...

Sr. Underwriter – Marine Cargo, Marine Liability and Contrators Equipment. At AIG, we are reimagining the way we help customers to manage risk. Join us to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. Position Summary: The Senior Underwriter will contribute to the growth of the business by underwriting Marine products under general direction, issuing quotes and policies while ensuring standards and...

This position is part of the UW support career progression and may report to a Senior Specialist, UW Support, Team Leader, or to a Team Manager, Underwriting Support.  The UW Asst is an individual contributor within the Underwriting Support Unit of the product field operations.  The individual is expected to actively develop their knowledge and understanding of the fundamental skills and functions of the underwriting support process, underwriting process, risk analysis, and operational drivers. Duties: This role handles the most complex accounts and provides technical guidance to the other junior support staff. The role works under moderate supervision. Partner with regional underwriters and/or more senior UW Support employees in the end-to-end processing of new and renewal business. Evaluates new and renewal submissions against prescribed criteria to determine completeness; documents outstanding items and include them in communication to an underwriter for review....

Claims Analyst II Who we are? American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks. We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs. Get to know the business General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel...

A company built to serve you. It's your career, Shelter it! Product Manager – Enterprise Data $101,504 - $125,868 / year minimum starting pay Job Level: Supervisor Location: Columbia, Missouri (On-site, Full-time) Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.  What You Will Be Doing: Responsible for operational planning, creative problem-solving, and accountability for key metrics with the Enterprise Data organization. Lead and guide technical leads and managers with project experience relating to data analytics, data science & data engineering. Create ways to increase operational efficiencies, automating them where possible, to...

Job Description: We are looking to add a Client Service Specialist to join our Property Casualty team in Kansas City, MO . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Prepares certificates, binders, and auto ID cards. Invoice agency bill transactions for new and renewal policies, monthly installments, endorsements, and audits. Ensure accuracy of invoicing and work with accounting to resolve any discrepancies. Order policy changes from carriers, update agency management system/exposure schedules and set follow-up tasks. Investigates and corrects omitted items and commission differences on premium discrepancies (policies, audits and endorsements) Qualifications: Education: High school diploma; college degree preferred. Experience: Minimum 0-1 year of administrative, customer service, or...

Description Summary: The Treasury Management Advisor II acquires and develops new profitable and quality treasury management relationships. Also, retains and deepens existing customer relationships.  Duties & Responsibilities: Sales Prospecting Product pricing and structuring Customer proposals Proactively builds internal relationships with regional partners and relationship managers to drive TM opportunities Cross sells other bank products, and stays current on competitor offerings to suggest product improvements Proactive management of Banker relationship, including routine 1:1’s, development and execution of relationship plans, pipeline reviews, pre-call plans, partner plans, and joint calling Responsible for maintaining and managing to weekly and monthly sales results and ensure the timely entering of weekly data and monitor for accuracy Assists in outbound calling initiatives offer new...