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customer service manager North Carolina

141 customer service manager jobs found

Nationwide
03/09/2026  
Consultant, Field Underwriter - Commercial Lines (VA & NC)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Shape the Future of Risk Solutions Ready to make an impact? We’re looking for a strategic underwriting leader to join our team and take on small lines commercial risks. This is your chance to operate with elevated authority, influence strategy, and drive profitable growth. What You’ll Do: ✅ Underwrite and price specialized small lines commercial risks with advanced judgment ✅ Provide guidance and expertise to sales teams and agency staff ✅ Build strong...
Nationwide Charlotte, NC, USA Full Time
MarshMcLennan
03/09/2026  
Lead Product Manager - Oliver Wyman
Company: Marsh Corporate Description: What can you expect: Oliver Wyman Tech is building rapid AI delivery pods, with teams based in Dublin, to address some of the most critical business challenges across our global enterprise. You will join a high-impact team operating as an AI acceleration engine — rapidly prototyping, validating, and deploying scalable enterprise solutions that move from idea to measurable impact in weeks, not months. Co-located with the Marsh Innovation Hub and embedded within a regional agile delivery pod, this is a unique opportunity to work in a fast-paced, highly visible environment where innovation translates quickly from concept to real-world value. This role offers the opportunity to help shape the next generation of AI-enabled products, intelligent workflows, and decision systems within one of the world’s leading professional services organizations. The Lead Product Manager plays a crucial role in steering the overall direction,...
MarshMcLennan Charlotte, NC, USA Full Time
Unum Group
03/09/2026  
Client Manager Associate
Job Posting End Date: March 13 When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:  Award-winning culture  Inclusion and diversity as a priority  Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability  Generous PTO (including paid time to volunteer!)  Up to 9.5% 401(k) employer contribution  Mental health support  Career advancement opportunities  Student loan repayment options  Tuition reimbursement Flexible work environments  *All the benefits listed above are subject to the terms of their individual Plans. And that’s just the...
Unum Group Charlotte, NC, USA Full Time
Nationwide
03/07/2026  
Director, Middle Market Business Development - Commercial Lines (Middle Market Insurance Production Underwriting Director)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This Director is responsible for a team of 8-9 Territory Managers (field-based senior production underwriters) and the respective book of business within our Commercial Middle Market Custom Solutions organization. Territory: NY, NJ, MD, NC, SC, GA, FL This is a remote/WFH (work-from-home) role, requiring travel throughout the territory as well as conferences and leadership/team meetings.  Strong preference for the selected individual to be located...
Nationwide NC, USA Full Time
AIG
03/06/2026  
VP of HVAC
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Vice President of HVAC to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in AIG Warranty   AIG Warranty delivers a full range of service solutions including warranty management administration, extended service programs, customer service support, service network management, claims processing services, and service contract underwriting. With over 20 years of experience, we are one of the warranty and service industry's leading providers, which is why many of the world's largest and most respected brands choose AIG.  We deliver flexible and innovative service solutions to our OEM and retail partners, focusing on the HVACR industry.   How you will create an impact T his role serves as the overall leader for the AIG HVAC business and report directly to the Global Head of Business Development for...
AIG Greensboro, NC, USA Full Time
AAA - Auto Club Group (ACG)
03/05/2026  
Automotive Leadership Development Program
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   The Car Care Leadership Development program is designed to provide future   leaders with   the foundation and guidance to   operate , lead ,   and maximize a Car Care   C enter. Team Members will train with influential leaders in various Car Care locations to ensure all Car Care processes and functions are learned and   comprehended .   Learn to lead and manage the following areas to ensure   optimal   success as a Facility Manager, Assistant Facility Manager ,   or Service Advisor:   Lead and   assist   in the customer service and sales process ,   including but not limited   to:   customer service, sales, writing and updating repair orders,   and   digital vehicle inspections   Overall operational,...
AAA - Auto Club Group (ACG) Asheville, NC, USA Full Time
Dual North American - Howden Group Holdings
03/05/2026  
Cash Allocation Manager
Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Role: Cash Allocation Manager (CAM) Location: Hybrid Charlotte, North Carolina Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits...
Dual North American - Howden Group Holdings NC, USA Full Time
Allstate
03/05/2026  
Bodily Injury Adjuster - Represented, Moderate/Complex (AL,NC,SC) - Remote
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description A day in the life of a Represented Bodily Injury Adjuster, and what it takes to do the job! As a Represented Bodily Injury Adjuster, your main focus will be investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved. You will have the convenience of working remotely from your home while efficiently handling your responsibilities. You will assess coverage, liability, and damages while providing exceptional customer service throughout your...
Allstate NC, USA Full Time
Huntington
03/04/2026  
HFA Service Specialist II
Description Summary: HFA Service Specialists provides client relationship building partnerships with Advisor(s) and is responsible for the day-to-day activities and interaction between the client and Huntington, in terms of the establishment, documentation and maintenance of the relationship.  ​ Duties and Responsibilities: Day to day activities and interaction between the client and Huntington in terms of establishment, documentation, maintenance and servicing of the relationship, including the Digital Experience. ​ Services customers by providing detailed information on specific accounts and building rapport.  Responsible for identifying, researching, analyzing and resolving complex problems with accounts. ​ Works directly with the client and/or relationship manager to obtain financial information or other documentation needed for new accounts, loans and servicing requests. ​ Responsible for...
Huntington Charlotte, NC, USA Full Time
Huntington
03/01/2026  
Regional Banking Relationship Manager Senior
Description Summary: The Regional Banking Relationship Manager Sr. is responsible for acquiring new business relationships to Huntington as well as maintaining and deepening business relationships with existing customers. This is done by providing insights and guidance to business owners.  Depending on market assigned portfolio size recommended as 30 to 60 clients Target market is businesses with sales sizes $2 MM to $50 MM and credit exposures up to $25 MM. This role serves a senior level sales position within Regional Banking with heavy focus on business with greater than $25 MM in sales and functions as the back-up to the Market Manager while providing credit and mentoring guidance to junior colleagues. Duties and Responsibilities: Acquires new, profitable business relationships through aggressive prospecting, networking and providing insights and advice. Builds and maintains a robust network of...
Huntington Raleigh, NC, USA Full Time
Huntington
03/01/2026  
Regional Banking Relationship Manager III
Description Job Description Summary: The Regional Banking Relationship Manager III is responsible for acquiring new business relationships to Huntington and the continued development and deepening of the relationships with existing customers. This is done by providing insights and guidance to business owners. Depending on market assigned portfolio size recommended as 30 to 80 clients Business sales size $2 MM to $50 MM and credit exposure up to $25 MM. This banker will cross-sell and negotiating pricing and fees. Duties & Responsibilities: Develops and maintains profitable Business Banking relationships with businesses sales size $2 MM to $50MM and credit exposure up to $25 MM. Effectively prospects new business and expands/ deepens existing business relationships. Meets with business owners to build strong relationships, understand their business needs, recommends business solutions...
Huntington Raleigh, NC, USA Full Time
Berkley
03/01/2026  
Manager – Underwriting Associates
Company Details   Berkley Southeast is a member company of W. R. Berkley Corporation, a Fortune 500 Company, whose insurance company subsidiaries are rated A+(Superior) by A. M. Best Company. BSIG provides local underwriting, risk services, claim, marketing and audit services for agents and policyholders in Alabama, Georgia, Mississippi, South Carolina, North Carolina and Tennessee. We take a broad approach to underwriting for ‘best in class’ businesses, primarily in: construction, light manufacturing, wholesale, distribution and business service industries.   The Company is an equal employment opportunity employer.   www.berkleysoutheast.com Responsibilities Currently seeking a Manager who will directly supervise our Associate Underwriters.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training...
Berkley Charlotte, NC, USA
Travelers
02/27/2026  
General Liability Associate Claim Representative
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Charlotte, NC, USA Full Time
HUB International
02/26/2026  
Commercial Lines Assistant Account Manager
ABOUT HUB INTERNATIONAL: HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions. WHAT WE OFFER YOU: At HUB we believe in investing in the future of our employees.  Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization.  We offer: Competitive salaries and benefits offerings Medical/dental/vision insurance and voluntary insurance options Health Savings Account funding 401k matching program Company paid Life and Short-Term Disability Plans Supplemental Life and...
HUB International Davidson, NC, USA Full Time
Liberty Mutual
02/23/2026  
Risk Control Technical Consultant
Description The Technical Consultant provides moderately complex consultative services to an assigned group of customers within a loss prevention specialty area or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer source of risk, losses and costs. Provides risk assessment services and information to track progress and demonstrate the value of doing business with Liberty Mutual. Serves as a trainer/mentor to less experienced consultants in their specialty area at the discretion of their manager. Enhances the Company`s leadership position in the safety field through developing key relationships. Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory. Conducts on-site evaluations, evaluates data, and creates/implements service plans to control customer's source of risk, loss and/or costs. Provides expert technical...
Liberty Mutual Charlotte, NC, USA Full Time
Allstate
02/22/2026  
Large Loss Property Adjuster - Field Estimating - Greensboro/Winston-Salem, NC
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description A day in the life of a Large Loss Field Property Adjuster, and what it takes to do the job!     As a Large Loss Field Property Adjuster, you will   provide   exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide,   leveraging   various platforms and software such as Xactimate and...
Allstate Winston-Salem, NC, USA Full Time
HUB International
02/22/2026  
Employee Benefits Senior Account Manager
ABOUT HUB INTERNATIONAL: HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions. WHAT WE OFFER YOU: At HUB we believe in investing in the future of our employees.  Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization.  We offer: Competitive salaries and benefits offerings Medical/dental/vision insurance and voluntary insurance options Health Savings Account funding 401k matching program Company paid Life and Short-Term Disability Plans Supplemental Life and Long-Term...
HUB International Raleigh, NC, USA Full Time
Huntington
02/21/2026  
Regional Manager - HFA and Preferred Banking
Description Summary: The Regional Manager – HFA & Preferred Banking is a strategic leadership role responsible for managing a team of Licensed Preferred Bankers and Financial Advisors across a Retail Banking branch network. This role oversees regional sales activities, regulatory compliance, operational execution, and client relationship management, ensuring delivery of comprehensive financial solutions including planning, advisory, brokerage, and insurance services. The manager fosters collaboration across business lines and drives performance through coaching, development, and strategic direction. Duties and Responsibilities: Lead, motivate, and develop a high-performing team of Licensed Preferred Bankers and Financial Advisors through coaching, mentoring, and goal setting. Oversee regional sales strategies and ensure alignment with corporate objectives and client needs. Ensure compliance with all...
Huntington Charlotte, NC, USA Full Time
AAA - Auto Club Group (ACG)
02/21/2026  
Automotive Leadership Development Program
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   The Car Care Leadership Development program is designed to provide future   leaders with   the foundation and guidance to   operate , lead ,   and maximize a Car Care   C enter. Team Members will train with influential leaders in various Car Care locations to ensure all Car Care processes and functions are learned and   comprehended .     Learn to lead and manage the following areas to ensure   optimal   success as a Facility Manager, Assistant Facility Manager ,   or Service Advisor:   Lead and   assist   in the customer service and sales process ,   including but not limited   to:   customer service, sales, writing and updating repair orders,   and   digital vehicle inspections   Overall operational,...
AAA - Auto Club Group (ACG) Fayetteville, NC, USA Full Time
AAA - Auto Club Group (ACG)
02/17/2026  
Automotive Facility Manager
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   We are   seeking   a motivated and experienced Facility Manager to oversee daily operations at our automotive repair shop. The Facility Manager will   be responsible for   leading the service team, managing workflow, ensuring safety and compliance, driving profitability, and delivering exceptional customer experience. This role requires strong leadership, organizational, and problem-solving skills, along with a solid understanding of automotive repair processes.     Key Responsibilities:   Oversee day-to-day operations of the automotive repair facility, ensuring smooth workflow and high-quality service.   Lead, train, and motivate technicians, service advisors, and support staff to achieve performance and customer satisfaction...
AAA - Auto Club Group (ACG) Apex, NC, USA Full Time

 

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