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customer service manager Ohio

350 customer service manager jobs found

Huntington
03/11/2026  
Credit Services Team Lead
Description Shift: Monday-Friday 12-9PM EST, rotating Saturdays 8-1PM EST When working Saturday choose your day off during the week ~ OR ~ Split shift- 8 to 12PM EST; 5PM to 9PM EST rotating Saturdays 8-1PM EST When working Saturday choose your day off during the week Summary: The Credit Services Team Lead oversees daily operations of a Credit Services area/department. Provides support to Collectors through coaching and handling of escalated customer issues and more complex accounts. Responsible for adherence to department policies and procedures by Collections unit staff. Exchanges information and resolves moderately complex customer issues. Distributes, assigns, reviews and/or supervises work flow. Handles the more difficult problems and confers with supervisor regarding the most unusual cases. This position is fully cross trained to perform various functions in the area and ensures...
Huntington Akron, OH, USA Full Time
Huntington
03/11/2026  
PCG Loan Portfolio Manager - Senior
Description Summary: As an integral part of the Huntington Private Client Group, the PCG Loan Portfolio Manager - Senior develops and maintains profitable commercial loan relationships to businesses and individuals in PFG within lending limits (larger loans go through commercial lending) including loan renewals.   Duties and Responsibilities: Identifying needs, developing fundamental loan recommendations (including cross-sales), negotiating loan terms, approving/coordinating approval of loans, portfolio risk monitoring, and researching basic business issues.   Ability to spread and underwrite business and personal tax returns Administers PFG loan portfolio which includes following up on financial statements, exceptions, past due loans, changes in borrower's financial condition, and loan reporting.   Administers portfolio in compliance with Credit Policy including timely recognition for watch list,...
Huntington Akron, OH, USA Full Time
Huntington
03/11/2026  
Associate - Corporate Mortgage Finance RM
Description Summary: The Associate - Corporate, Specialty and Government Banking RM is responsible for supporting Senior Corporate Banking Relationship Managers in the building and servicing of a sound and profitable portfolio of commercial business relationships, satisfying and exceeding customer needs and expectations, and meeting credit and regulatory requirements, through the origination and structuring of Commercial loans.  The role also serves as a developmental position for future assignment as an Associate Director - Relationship Manager. Duties and Responsibilities: Assist Senior Corporate Banking Relationship Managers with their marketing efforts by researching clients and prospects. Create proposals and pitch materials for assigned Corporate Banking team(s). Develop and maintain financial models for a standard set of pitch templates.  Interact with OCR partners in the development of team call...
Huntington Columbus, OH, USA Full Time
Huntington
03/11/2026  
Sales Enablement Administrator & Project Manager
Description Job Description Summary: The Sales Enablement Administrator & Project Manager works under minimal guidance, providing administration, execution, communications, and oversight for key events and project rollouts. Works in accordance with HBI project methodology, to provide leadership that promotes and supports the development, implementation and completion of small to medium size projects. These projects are typically characterized as having low to medium visibility and risk and involve one or more business lines and impact one or more software applications. Duties and Responsibilities: Works with business unit manager(s), as well as internal stakeholders and external partners to support the project scope, deliverables, budget and schedule.   According to the direction of their manager, supports the Sales Enablement team's assigned business segment goals by providing administration,...
Huntington Akron, OH, USA Full Time
Nationwide
03/11/2026  
Property Claims Adjuster II (Columbus, OH)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Territory: This role covers the Central Ohio, Columbus Metropolitan, area. Ideal Candidate Locations: The ideal candidate will live in Columbus, OH or surrounding areas.   This is a work-from-home position with day travel to policy locations (on average 3-4 days a week) via company vehicle (personal use, gas and maintenance included). Claims inspections will include onsite and virtual inspection. Depending on claim volume, this role may also support...
Nationwide OH, USA Full Time
Nationwide
03/11/2026  
HVAC Project Coordinator Facilities NRI - SS
As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We are seeking a highly skilled Senior HVAC Technician to support commercial and multi‑family residential properties. This role requires strong mechanical expertise, advanced troubleshooting capabilities, and hands‑on experience across both residential and commercial HVAC systems. The position also serves as a people leader , supporting and developing a growing technical team. Key Responsibilities Provide advanced HVAC service, diagnostics, repair, and support for commercial and multi‑family residential properties. Serve as a technical expert with a strong emphasis on TRANE controls and...
Nationwide OH, USA Full Time
Huntington
03/11/2026  
Dedicated Business Relationship Manager
Description Summary: The Dedicated Business Relationship Manager 2 will be responsible for maintaining and deepening business relationships with existing customers. The DBRM will generally work with business entities with annual revenues between $2MM to $50MM and will be responsible for an assigned portfolio of customers.  Additionally, this DBRM will work closely with natural fit partners such as Treasury Management, Insurance, Merchant Services, Wealth and others to provide comprehensive solutions to the business owners. Duties & Responsibilities: Focuses on customer retention and growth by providing consultative advice and solutions to enhance and expand the customer's banking relationship in areas such as, but not limited to, deposits, loans, treasury management, merchant services, capital markets, consumer and wealth management, equipment finance and insurance. Achieves production goals through...
Huntington Youngstown, OH, USA Full Time
Huntington
03/11/2026  
Regional Banking Relationship Manager Senior
Description Summary: The Regional Banking Relationship Manager Sr. is responsible for acquiring new business relationships to Huntington as well as maintaining and deepening business relationships with existing customers. This is done by providing insights and guidance to business owners.  Depending on market assigned portfolio size recommended as 30 to 60 clients Target market is businesses with sales sizes $2 MM to $50 MM and credit exposures up to $25 MM. This role serves a senior level sales position within Regional Banking with heavy focus on business with greater than $25 MM in sales and functions as the back-up to the Market Manager while providing credit and mentoring guidance to junior colleagues. Duties and Responsibilities: Acquires new, profitable business relationships through aggressive prospecting, networking and providing insights and advice. Builds and maintains a robust network of...
Huntington Columbus, OH, USA Full Time
Openly
03/10/2026  
Territory Manager
Why Openly Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc. The Openly Difference We created Openly because we saw an evident gap in the market for premium insurance made simple. Consumers deserve more complete coverage at competitive prices. The Price Difference : Using cutting-edge data and technology, we provide you with customizable, competitive prices to protect your most valuable assets. The Policy Difference: Coverages are truly customizable to meet your individual protection needs, for both standard coverages and optional add-ons. The Experience Difference: From tailored claims handling to highly responsive customer service, we are...
Openly OH, USA Full Time
Nationwide
03/10/2026  
Consultant II, Underwriting Life
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Are you a decisive, forward-thinking underwriter ready to make a real impact? At Nationwide, we’re not just underwriting policies—we’re underwriting people. Our focus is building relationships, driving innovation, and delivering the exceptional customer experience we’re known for in the industry.   As a Life Underwriting Consultant, you’ll be at the forefront of our mission—analyzing complex cases, making high-stakes decisions, and collaborating with top-tier financial professionals to craft...
Nationwide Grandview Heights, OH, USA Full Time
Huntington
03/09/2026  
Default Services Operations Specialist I
Description Summary: The Default Services Operations Specialist I provides "Simply the Best" customer service at all times. Under minimum supervision, performs a variety of assignments that are moderately complex and require detailed knowledge of company and/or department procedures. We're looking for a self-starter who wants to grow with us! Duties & Responsibilities: Handles assigned daily work queues that consist of collector requests. Late Fee waivers Repossession Forms Payment adjustments Payment research Processes delinquency extensions/Issues delinquency letters to specific states Processes incoming and outgoing mail Handles email requests Handles auto modification applications Refers escalated accounts to manager Performs other duties as assigned Basic Qualifications High School Diploma or GED required 1-3 years of work experience in a processing type function. Preferred...
Huntington Columbus, OH, USA Full Time
Nationwide
03/09/2026  
Control Room Security Officer
If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Join Our Team as a Control Room Security Officer!   Are you a detail-oriented professional with excellent communication skills? We are looking for a dedicated Security Officer to join our Control Room team. This role is crucial in ensuring the safety and security of our assets, personnel, customers, and visitors. Part of your responsibilities will include monitoring over 300 cameras, dispatch security and maintenance personnel, and handle intercom communications.   The ideal candidate will...
Nationwide Columbus, OH, USA Full Time
Nationwide
03/09/2026  
Financial Services Analyst (ALO Operations New Business) HYBRID
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will join the ALO Operations New Business team. It is our intention to fill this role in Columbus, Ohio. However, on occasion, applications from internal candidates working remotely who bring critical industry skills and relevant experience may be considered.   This position will be hired on a SuccessFlex basis. Grandview: 1000 Yard Street Grandview OH, 43215 Work schedule: 2 days in office, 3 days remote. This role does not qualify for employer-sponsored work authorization....
Nationwide Grandview Heights, OH, USA Full Time
Nationwide
03/07/2026  
Internal Wholesaler - Retirement Plans
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The approach will be to hire at the Sr. Analyst or Specialist level based on experience. What you’ll really do day-to-day Prospect & consult: Make proactive daily outreach to Financial Professionals (FAs/advisors, plan sponsors, administrators) to uncover needs, position product solutions, and support practice management. Territory co-ownership: Operate in sync with an External Wholesaler—planning campaigns, following up post-meeting, handling illustrations/proposals, and...
Nationwide Grandview Heights, OH, USA Full Time
American Family Insurance
03/06/2026  
Senior Staff Counsel Litigation Attorney – NE Ohio
At American Family Insurance, we believe in more than just providing coverage—we’re here to stand by our customers when they need us most. As a Senior Litigation Attorney, you’ll play a vital role in protecting our policyholders, guiding them through challenging times, and ensuring their voices are heard in the legal system. Position Compensation Range: $113,000.00 - $194,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Why Choose American Family Insurance? Purpose-Driven Work:  Help real people navigate complex legal challenges. Your expertise will make a difference in their lives and communities Career Growth:  Build a long-term career with us. Gain valuable litigation experience, sharpen your trial skills, and develop specialty expertise in areas like auto, property, workers’ compensation, and more Supportive Team Culture:...
American Family Insurance Cleveland, OH, USA Full Time
Huntington
03/06/2026  
Mortgage Sales Manager
Description Summary: The Mortgage Sales Manager manages all aspects of mortgage branch/production line, including staff and customer issues, products and policies, operations and administration.   Duties & Responsibilities: Achieves management objectives for profit, volume, quality, compliance, bank cross sell, etc Coaches, counsels, develops work schedules Establishes/communicates group strategy Adheres to bank policies and procedures and complies with legal and regulatory requirements Follows, or in some cases establishes, as required, effective controls and processes to ensure risks are measured, monitored and controlled and compliance requirements are adhered to on an on-going basis Keeps abreast of risk related changes that may impact assigned work functions and processes Performs other duties as assigned. Basic Qualifications: Bachelors Degree or equivalent work experience Minimum 3...
Huntington Columbus, OH, USA Full Time
Huntington
03/06/2026  
Branch Manager
Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Branch Manager, you are responsible for management of the branch; leading all facets of sales, service and operations of the branch; coaching on existing processes, leading the team in achieving budgeted production goals, acquiring new consumer and business customers; initiating referrals to partners, and deepening all existing customer relationships proactively driving business inside and outside of the branch; and responsible for consistent business development and calling program. Duties & Responsibilities: Managing portfolio of high value consumer and...
Huntington Salem, OH, USA Full Time
Huntington
03/06/2026  
Branch Manager
Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Branch Manager, you are responsible for management of the branch; leading all facets of sales, service and operations of the branch; coaching on existing processes, leading the team in achieving budgeted production goals, acquiring new consumer and business customers; initiating referrals to partners, and deepening all existing customer relationships proactively driving business inside and outside of the branch; and responsible for consistent business development and calling program. Duties & Responsibilities: Managing portfolio of high value consumer and...
Huntington Youngstown, OH, USA Full Time
Huntington
03/06/2026  
Branch Manager
Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Branch Manager, you are responsible for management of the branch; leading all facets of sales, service and operations of the branch; coaching on existing processes, leading the team in achieving budgeted production goals, acquiring new consumer and business customers; initiating referrals to partners, and deepening all existing customer relationships proactively driving business inside and outside of the branch; and responsible for consistent business development and calling program. Duties & Responsibilities: Managing portfolio of high value consumer and...
Huntington Wintersville, OH, USA Full Time
Huntington
03/06/2026  
Treasury Management Service Specialist II - Corporate and Specialty Banking
Description The Treasury Management Service Specialist II – Corporate & Specialty Banking supports clients within the Corporate & Specialty Banking segment by delivering high‑touch treasury management onboarding, implementation, and advanced service support. This role focuses on sophisticated, complex client relationships across Healthcare, Franchise, Sponsor Finance, Large Corporate, and other specialty industries that require advanced treasury solutions, scalable operating structures, and strong controls. The TM Service Specialist II partners closely with Relationship Managers, Treasury Sales, Operations, Risk, Legal, and Product teams to ensure precise execution, risk alignment, and a high‑touch client experience tailored to enterprise‑level and specialty business models. Key Responsibilities Client Onboarding & Implementation (Corporate / Specialty Focus) Manage end‑to‑end onboarding and...
Huntington Easton, OH, USA Full Time

 

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