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customer service rep Massachusetts

39 customer service rep jobs found

Arbella Insurance
10/29/2025  
Customer Experience Professional - Hybrid
Exceptional opportunity to join our dynamic Customer Service Team! Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company. Other perks include: • On-site gym and fitness classes and one-on-one personal training • On-site nurse, nutritional counseling, and mental health resources • Full-service cafeterias • Free shuttle service to Quincy Adams T Station • Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more • A company committed to community: volunteer opportunities, employee- led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and...
Arbella Insurance Quincy, MA Full Time
Travelers
01/17/2026  
Outside Property Claim Associate
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Salem, MA Full Time
Acrisure
12/21/2025  
Field Sales Representative
Job Description About Auris   Auris is   the payroll and HR partner built for small and medium-sized   b usiness   who   c an’t   afford to get it wrong. Trusted by over 50,000   b usiness   nationwide, Auris pairs easy-to-use t echnology with   real human services to give leaders the confidence that every detail is done right - so they can focus on growing their team and their business.   Acquir ed   by Ac risure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive.     Job Summary   Responsible for prospecting and running Auris Payroll presentations both in person and over the phone to small and mid-sized merchants and businesses to   ultimately close   deals within a fast sales cycle. As a Field Sales Representative   you   will report to a Payroll Division Manager and receive coaching from a Territory...
Acrisure Springfield, MA
Dual North American - Howden Group Holdings
05/12/2026  
Insurance Consultant
Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Howden Life & Health are an award-winning* specialist life and health broker. Here at Howden, we pride ourselves on doing the heavy lifting. As an insurance broker, we work with a selected panel of insurers, making comparing multiple policies simple and easy. We provide a personalised...
Dual North American - Howden Group Holdings Gloucester, MA Full Time
Coverys
05/11/2026  
Manager, Information Security
The Manager, Information Security is responsible for the implementation of Coverys’ information security strategy and policy and assisting in its development, with the goal of safeguarding the organization against threats, weaknesses and exploits. This role involves both oversite and getting “hands-on” working with the global security team and the wider business to implement and maintain best practice process and procedure alongside appropriate technology. The role will be instrumental in assisting the organization’s plans to further mature its security practice through alignment to NIST CSF 2.0. The Manager, Information Technology must collaborate effectively with infrastructure and development teams to ensure that transformation activities incorporate relevant security and resilience standards and monitoring from the outset. Essential Duties & Responsibilities Security Strategy & Execution Partner closely with Head of Governance and Security to execute...
Coverys Boston, MA Full Time
Liberty Mutual
05/11/2026  
Assistant Director, Advanced Analytics: Workforce Planning
Description Join the Workforce Planning (WFP) organization within US Retail Markets (USRM) Claims & Service where you’ll  provide strategic analysis and support to the Claims & Service organization, delivering recommendations that span long-term claims and call volume forecasts, staffing and hiring needs, and partner strategy, all the way to day-to-day management of our internal and external resources.     As an Assistant Director, Advanced Analytics on the Work Effort Assessment team , you will play a critical part in optimizing our staffing models and workload management strategies using data-driven insights and process analytics.   The ideal candidate has experience in not only developing a framework and strategy for managing a complex capability but also executes on cross-team implementation of identified recommendations.   We are seeking someone with experience in Claims process data collection that can execute on...
Liberty Mutual Boston, MA Full Time
Dual North American - Howden Group Holdings
05/08/2026  
Renewals Adviser
Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. KICK START YOUR CAREER WITH HOWDEN We are an award-winning specialist life and health Insurance broker. Here at Howden, we pride ourselves on doing the heavy lifting. As an insurance broker, we work with a selected panel of insurers, making comparing multiple policies simple and easy. We...
Dual North American - Howden Group Holdings Gloucester, MA Full Time
HUB International
05/07/2026  
New Business Development Specialist
Discover a Career That Empowers You — Join HUB International! At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people. Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team. As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring...
HUB International East Longmeadow, MA Full Time
Coverys
05/05/2026  
Corporate Governance Manager
Position Summary The Corporate Governance Manager will support the Legal Department’s responsibility to maintain an appropriately structured corporate governance framework for board and committee meetings of Medical Professional Mutual Insurance Company (“MPMIC”) and its US-based subsidiaries and affiliates (the “Coverys Companies”) (collectively, “Coverys") in conjunction with the General Counsel (“GC”), Chief Executive Officer (“CEO”), and the MPMIC and subsidiary and affiliate Boards of Directors. The Corporate Governance Manager will provide oversight, organizational management, and facilitate continuous improvement in the corporate governance function, as well as manage the day-to-day responsibilities of the corporate secretary function of Coverys.  This shall include but not be limited to: overseeing corporate governance procedures for Coverys boards and committees, researching and analyzing corporate governance related issues, maintaining board records, and keeping...
Coverys Boston, MA Full Time
Liberty Mutual
05/04/2026  
Appraisal Claims Specialist - Sign on Bonus
Description  Join our team as an Auto Damage Appraisal Professional, where every day brings a new challenge and your energy, positivity, and passion make the difference. If you thrive in a high-volume environment and enjoy solving problems this is the opportunity for you!   Competitive pay plus a $5,000 sign-on bonus for the right candidate.  Apply today and turn your expertise into impact!    This position is located in Danvers and Medford, Massachusetts    As a Field Auto Damage Appraiser, you will be completing quality appraisals of damaged vehicles, in the field, to restore vehicles to their pre-damage condition. You will complete moderate to higher complexity claims within assigned authority limits. Daily expectations include originals, total loss opinions, auto body shop, independent adjuster appraisal re-inspections, and supplemental appraisals. You will provide Best-In-Class service to our internal and external customers....
Liberty Mutual Danvers, MA Full Time
HUB International
05/03/2026  
Senior Account Manager - Client Advisory Team
Discover a Career That Empowers You — Join HUB International!   At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people.   Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team.   As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North...
HUB International Norwell, MA Full Time
HUB International
05/03/2026  
Assistant Account Manager - Construction
Discover a Career That Empowers You — Join HUB International! At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people. Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team. As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in...
HUB International Fall River, MA Full Time
HUB International
05/03/2026  
Technical Support Associate - Commercial Lines
Discover a Career That Empowers You — Join HUB International! At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people. Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team. As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring...
HUB International Wilmington, MA Full Time
Voya Financial
05/01/2026  
Lead Platform Engineer
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial Boston, MA Full Time
Independence Pet Group
04/29/2026  
Sales Data Analyst
Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Clarus is a pioneering pet health technology company on a mission to transform the future of pet healthcare.   We are dynamic entrepreneurs improving pet health by providing trusted and transparent information across the entire pet health landscape. Join us in   shaping   a smarter, healthier future for...
Independence Pet Group MA Full Time
Pet Partners Pet Insurance
04/29/2026  
Sales Data Analyst
Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Clarus is a pioneering pet health technology company on a mission to transform the future of pet healthcare.   We are dynamic entrepreneurs improving pet health by providing trusted and transparent information across the entire pet health landscape. Join us in   shaping   a smarter, healthier future for...
Pet Partners Pet Insurance MA Full Time
Universal Property & Casualty Insurance Company
04/23/2026  
Marketing Manager - Massachusetts (Local Only)
Know your rights Inform yourself of your rights and responsibilities by reviewing the content provided in the list below. Employment Eligibility (e-Verify):  English & Spanish Right to work:  English  /  Spanish It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Position Overview: Responsible for assisting independent agents by supporting and facilitating development and implementation of business/marketing plans Essential Job Functions: Manage an assigned agency territory in a state or in multiple states, which may require up to 75% travel and overnight travel as well Develop and maintain professional and effective agency relationships Train existing agents and new agents on company products and procedures Provide daily feedback regarding agent meetings Gather information regarding the competition's initiatives and strategies...
Universal Property & Casualty Insurance Company MA Full Time
HUB International
04/19/2026  
Inside Sales Producer - Client Advisory Team
Discover a Career That Empowers You — Join HUB International!   At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people.   Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team.   As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North...
HUB International East Longmeadow, MA Full Time
HUB International
04/15/2026  
Senior Wealth Advisor
About Us: HUB is a global insurance and employee benefits broker, providing property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services.  About HUB Retirement & Private Wealth (RPW): We lead our communities with integrity, driven to make things better now and in the future. We serve, inspire, and thrive while maintaining an entrepreneurial spirit. We innovate, collaborate, and achieve success together.  Mission Statement: We are a highly committed, diverse financial services organization serving hundreds of thousands of retirement plan participants, individuals, and institutions across the United States. We provide financial peace of mind and top-tier solutions, investments, administration, and service. We hold ourselves to the highest standards of ethics, competency, and customer service.  We are the perfect fit if you:   Take ownership of your career trajectory and consistently...
HUB International East Longmeadow, MA Full Time
Sedgwick
04/14/2026  
RN Field Case Manager
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance RN Field Case Manager This Field Case Manager will cover our Boston, Willington, MA region and must live in this area in order to be considered . Must have as least 1.5 years of prior Field Case Manager workers compensation experience. PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; though advocacy, progressive medical treatment, and timely return-to-work; while...
Sedgwick Boston, MA Full Time

 

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