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customer service rep Ohio

59 customer service rep jobs found

One80 Intermediaries
11/13/2025  
Customer Service Representative
As a Customer Service Representative , you will serve as a key point of contact for our customers, acting as a liaison, providing product and service information, and resolving issues with professionalism and efficiency. The ideal candidate is genuinely passionate about helping people, thrives in a fast-paced environment, and brings empathy, patience, and strong communication skills to every interaction. You’ll play a vital role in ensuring our customers receive exceptional service by responding to inquiries, addressing concerns, and supporting their insurance needs with accuracy and care. If you enjoy problem-solving, can think on your feet, and are committed to delivering a great customer experience, we’d love to meet you. Your Impact: Handle incoming customer calls with professionalism and efficiency Assist customers with policy details, claims inquiries, and billing or premium-related questions Review policy coverage to determine eligibility and respond...
One80 Intermediaries Cleveland, OH, USA Part Time
Great American Insurance Group
03/21/2025  
Senior Customer Service Representative - Bilingual Spanish
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best. The P&C Corporate Claims Division consists of over 100 professionals who support Great American’s highly diversified P&C...
Great American Insurance Group Cincinnati, OH, USA Full Time
Oswald
12/13/2025  
Summer 2026 – Internship Program Featured
Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary Are you a college student hungry for hands-on experience or a career transitioner looking to explore new horizons? Our Internship Program offers a thrilling opportunity to immerse yourself in the dynamic world of insurance across multiple business units. At Oswald Companies, we're not just offering internships; we're providing a launchpad for your career, packed with excitement, mentorship, and real-world impact. If you're ready to embark on a journey that will transform your career trajectory, keep reading! The Internship Program Our Internship Program is designed to provide aspiring professionals like you with an enriching experience in one of two specialized tracks: Retirement Plan Services (RPS): Gain expertise in creating financial security plans for...
Oswald Cleveland, OH, USA Full Time
Oswald
11/20/2025  
Proposal Manager Featured
Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary : The primary role of the Proposal Manager is to lead the firm’s sales and service teams in coordinating and producing professionally written, formatted and branded new business proposals. Responsibilities include managing the proposal process for Unison Risk Advisors (URA), producing proposal management plans, seeking opportunities to enhance our proposal approach, monitoring proposal trends and data, and devising strategies to identify and secure opportunities, ensuring timeliness and accuracy. This role requires a highly motivated candidate that can implement clear project management skills to keep cross-functional teams on task, as well as have great attention to detail, to ensure all requirements and deadlines are met. A Day in The Life : Lead and mentor a team of...
Oswald Cleveland, OH, USA Full Time
Encova Insurance
11/20/2025  
Intern, Personal Lines Featured
This is a full-time summer internship for summer 2026 and will require someone who can work at least 40 hours per week.  Start and end dates will be based on availability and business need. This intern role will work a hybrid schedule in our Columbus, Ohio office and report to a Supervisor, Personal Lines. Pay = $18 per hour Encova Insurance has again been recognized as a RISE Elite Top 50 internship program, making this our sixth year in a row! Rising Insurance Star Executives (RISE) is the voice of young professionals who are looking for ways to share their innovative ideas and spread a new message about who the insurance industry is. As an intern at Encova Insurance you will be part of a dynamic, results-driven team and learn to manage real world situations alongside Encova associates. Our successful internship program attracts students from across our region and our diverse opportunities ensure that our interns are provided with a wide range of learning...
Encova Insurance Columbus, OH, USA Full Time
Oswald
11/12/2025  
Data Consultant - Employee Benefits Featured
Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary : Responsible for performing and presenting data analysis for assigned accounts and complete special project deliverables in the Group Benefits Business Unit; conducts complex analysis and customized models on multi-national accounts across many lines of coverage and varying funding mechanisms. Supports sales growth and retention objectives. A Day in The Life : Manages large projects from inception and design through post-implementation assessment, working closely with internal departments and clients. Attends client meetings as lead data consultant; presents to key business leaders to explain analytical findings and financial recommendations; demonstrates strong client-facing skills and engenders client’s confidence in the data recommendations / findings. Provides...
Oswald Cleveland, OH, USA Full Time
Oswald
11/12/2025  
Data Consultant - Employee Benefits Featured
Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary : Responsible for performing and presenting data analysis for assigned accounts and complete special project deliverables in the Group Benefits Business Unit; conducts complex analysis and customized models on multi-national accounts across many lines of coverage and varying funding mechanisms. Supports sales growth and retention objectives. A Day in The Life : Manages large projects from inception and design through post-implementation assessment, working closely with internal departments and clients. Attends client meetings as lead data consultant; presents to key business leaders to explain analytical findings and financial recommendations; demonstrates strong client-facing skills and engenders client’s confidence in the data recommendations / findings. Provides...
Oswald Cleveland, OH, USA Full Time
Oswald
10/31/2025  
Data Consultant - Employee Benefits Featured
Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary : Responsible for performing and presenting data analysis for assigned accounts and complete special project deliverables in the Group Benefits Business Unit; conducts complex analysis and customized models on multi-national accounts across many lines of coverage and varying funding mechanisms. Supports sales growth and retention objectives. A Day in The Life : Manages large projects from inception and design through post-implementation assessment, working closely with internal departments and clients. Attends client meetings as lead data consultant; presents to key business leaders to explain analytical findings and financial recommendations; demonstrates strong client-facing skills and engenders client’s confidence in the data recommendations / findings. Provides...
Oswald Cleveland, OH, USA Full Time
Oswald
10/01/2025  
Assistant Controller Featured
Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary : The Assistant Controller plays a key role in supporting the Controller in managing the company’s accounting operations. This position ensures compliance with Generally Accepted Accounting Principles (GAAP), drives accurate financial reporting, strengthens internal controls, and fosters a collaborative, high-performing team environment. The ideal candidate brings a strategic mindset, strong technical expertise, and a passion for continuous improvement. A Day in The Life : Oversee core accounting functions including general ledger management, month-end close, and financial reporting. Support the development and maintenance of financial controls and accounting systems to ensure accuracy, efficiency, and compliance. Ensure timely and accurate preparation of internal...
Oswald Cleveland, OH, USA Full Time
Auto-Owners Insurance
09/24/2025  
Bodily Injury Claims Specialist Featured
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Claims department as a Bodily Injury Claims Representative. The position requires the person to: Assemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments in accordance with coverage, damage and liability determination, and perform other functions or duties to properly adjust the loss. Study insurance policies, endorsements, and forms to develop an understanding of insurance coverage. Follow claims handling procedures...
Auto-Owners Insurance Columbus, OH, USA Full Time
Huntington
12/15/2025  
Financial Recovery Rep 2
Description Financial Recovery Rep Position is managing a portfolio of substandard Business Banking loans, working with customers, attorneys and liquidators to gently exit borrowers unable to maintain their relationship with HNB.  Detailed Description: •             Develops a litigation and or liquidation strategy on classified (financial Recovery-managed) loans up to $250M to minimize losses on a Business Banking portfolio. •             Presents a summary of action plans to resolve the problem loans to FRG senior management specific to exit strategies. •             Analyzes financial plans, negotiates loan collection or restructuring, and recommends/oversees litigation, liquidation to reduce exposure. •             Identifying appropriate risk ratings, accrual status and losses, address workout scenarios, communicates data driven results to upper management in a time sensitive environment. •...
Huntington Columbus, OH, USA Full Time
Huntington
12/15/2025  
Financial Recovery Rep
Description The Financial Recovery Rep develops workout strategy on classified (special asset) loans to minimize losses on a commercial loan portfolio.   Position is contacting customers with delinquent loan payments, negotiating loan collection and/or restructuring, and recommending/overseeing litigation, liquidation and forecasting charge off and non-accrual.    Duties & Responsibilities: Contact customers by phone to cure past due loans Identify reason for payment default Identifies position and remedies relative to bankruptcy cases Develops workout strategy to minimize non-accruals and charge offs.   Increase recovery opportunities on current loan portfolio Document and maintain a complete and accurate record on accounts Establishes effective controls and processes to ensure risks are measured, monitored and controlled Oversees complex cases involving defense lawsuits.   Provides direction to...
Huntington Columbus, OH, USA Full Time
Nationwide
12/15/2025  
Senior Analyst, Risk Analytics
As a team member in the Finance department at Nationwide, the opportunities are endless! You can grow and learn in diverse areas across many disciplines such as Advanced Analytics, Investments, Actuarial, Accounting, Risk Management, Critical Business Advisor, Internal Audit, and so much more. Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Join a high-impact quantitative modeling team driving multiple modeling and risk management functions. In this role, you’ll work across a broad spectrum of quantitative modeling that spans across capital risk, investment risk, P&C product risk, and cashflow projection. You’ll have the freedom to pursue projects that excite you most, collaborate with diverse teams, and develop analytical solutions that help support Nationwide’s growth and...
Nationwide Columbus, OH, USA Full Time
Sedgwick
12/15/2025  
Litigated Claims Consultant | Public Entity | Remote
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Litigated Claims Consultant | Public Entity | Remote Are you looking for an impactful job in an energetic culture where you can apply your knowledge and experience? Enjoy flexibility - This role is open to a work-at-home, remote, telecommuter setting in Ohio with some travel required. Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.  Take advantage of a variety of professional development...
Sedgwick OH, USA
MarshMcLennan
12/14/2025  
Sr. Benefits Account Manager
Company: Marsh McLennan Agency Description: JOB TITLE: Senior Benefits Account Manager JOB TYPE: FLSA Non-Exempt SUMMARY: The Senior Benefits Account Manager position is a vital contributor to the client services team.  The successful candidate will be experienced with strong employee benefits insurance account (broker) support.  This position is set apart as a lead or expert “power user” for a given account team.  ESSENTIAL DUTIES & RESPONSIBILITIES: Data Entry Utilize agency management systems to conduct data entry Documentation Benefit Point & ImageRight Enter client data into Benefit Point adequate to complete following: RFP’s Prospect/opportunity Report Update Client Rates and Plans tab with final agreed information within 5 workdays of client acceptance of renewal or new business presentation Customer Service Provide support for Account Executive through duties and responsibilities listed this Job Description and...
MarshMcLennan Mansfield, OH, USA Full Time
Nationwide
12/14/2025  
Senior Counsel - Reinsurance / Insurance Claims and Alternative Risk Transactions
If you're passionate about being part of a diverse organization that enables a Fortune 100 company to deliver innovative business solutions with excellence, then Nationwide's Legal team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Job Description:  This position will be a critical member of a Reinsurance / Insurance Claims and Alternative Risk center of excellence within Nationwide’s Office the Chief Legal Officer (OCLO) and will support such matters throughout the Nationwide enterprise. This position involves providing specialized legal and regulatory expertise to support (re)insurance coverage analysis and (re)insurance claims / litigation, manuscript drafting of insurance policies, and external audit matters. This position will also provide significant support for reinsurance transactions, and...
Nationwide Columbus, OH, USA Full Time
Nationwide
12/14/2025  
Sr Actuary - Specialty Finance Reserving - REMOTE
As a team member in the Finance department at Nationwide, the opportunities are endless! You can grow and learn in diverse areas across many disciplines such as Advanced Analytics, Investments, Actuarial, Accounting, Risk Management, Critical Business Advisor, Internal Audit, and so much more. Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. About the Role:   We are seeking a highly skilled and experienced Senior Actuary to play a critical role in our Actuarial Res erving department , supporting and providing leadership thought to our Specialty Finance division. This position offers the opportunity to set reserves for unique and complex products, working independently while being recognized for your expertise . You will be an integral part of the ESS...
Nationwide Columbus, OH, USA Full Time
Nationwide
12/14/2025  
Internal Audit Pipeline
As a team member in the Finance department at Nationwide, the opportunities are endless! You can grow and learn in diverse areas across many disciplines such as Advanced Analytics, Investments, Actuarial, Accounting, Risk Management, Critical Business Advisor, Internal Audit, and so much more. Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Why Audit at Nationwide? Audit is more than just checking boxes—it's about uncovering insights that drive smarter decisions and stronger performance across the enterprise. At Nationwide, our Internal Audit team plays a vital role in helping the business navigate risk, embrace innovation, and deliver extraordinary care to our clients. Whether you're analyzing data trends, advising on strategic initiatives, or exploring new technologies, you'll find...
Nationwide Columbus, OH, USA Full Time
Nationwide
12/14/2025  
Consultant, Product Development - P&C (Personal Lines, Property)
If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Shape the Future of Personal Lines Property at Nationwide Are you ready to influence product strategy and drive innovation in the Property & Casualty space? We’re seeking a Consultant, Product Development to join our Personal Lines Property team—a role designed for a strategic thinker who thrives on turning insights into action. In this newly created position, you’ll be at the forefront of competitive intelligence and product enhancement , blending data analysis, process management, and continuous improvement to elevate both...
Nationwide OH, USA Full Time
Huntington
12/12/2025  
Consumer Direct Loan Originator - Akron, OH
Description Summary: As a Consumer Direct Loan Originator, you're more than just a financial resource for our existing customers; you're their partner in creating a brighter future. Huntington has an extremely loyal customer base, a reputable standing in the community and far-reaching brand awareness. You'll be working in a fast-paced and exciting professional corporate environment selling Consumer Lending and Financial products while providing sound financial advice based on a full understanding of the needs of our customers. In addition, you'll work cooperatively with other channels throughout the organization as you sell or refer the full spectrum of banking products and services Huntington has to offer. We are looking for candidates with the natural ability to self-monitor, stay on task, execute and follow a structured regimen with little supervision. We encourage employee performance and reward outstanding...
Huntington Akron, OH, USA Full Time

 

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